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Air Ivoire Passenger Reviews and Air Ivoire Customer Trip Reports
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AIR IVOIRE review : 20 January 2009: by D McDonald
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Customer Rating : 1/5 |  |
Abidjan to Ouagadougou, Burkina Faso and was so disappointed by poor aircraft and punctuality
on the way up - that when they inevitably cancelled the flight back for a full day I just gave
up and flew Burkina Airways. Surly staff who don't care, and questionable reasons for
cancellations (the aircraft has to "sleep" overnight) causes me to advise that you avoid this airline whenever possible.
Air Ivoire review by Ben Moussa
1 December 2008 Customer Trip Rating : 
I have been flying with Air Ivoire for the last 3 years. Business class is good (food, drink,
staff). A big disappointment in Congo, flight was cancelled without explanation, no one to talk to
at the airport. Went to the office in town, very rude staff. Stayed in Brazzaville 3 more days due
to Air Ivoire flight cancellation at my own means. No excuse at all. Frequent flyer program very
poor.
Air Ivoire review by A Fleming
17 March 2008 Customer Trip Rating : 
I have used Air Ivoire a few times in recent months variously between Accra, Abidjan and Conakry. A
small fleet of which the A321's are most comfortable and Fokkers quite old but in my experience less
disconcerting than many West African flight options. When something goes wrong as they invariably do
in this part of the world then the days schedule tends to get messed up considerably. In theres
circumstances (as with most other regional airlines) there is little in the way of information but
in my experience Air Ivoire is one of the better time keepers. Food and drink, at least in respect
of the business product is at the top end in a regional context. Transiting Abidjan can be a pain
because, as others note, the transit desk is not always open. Going land side without a visa can
often involve a bribe being requested and may also entail a long wait before you can check in (again
as noted not until two hours before departure). Landside has more than its fair share of hustlers.
Back on the airside there is a business lounge where you are rationed to two drinks (they told me a
mix of orange and bitter lemon counted as my two drinks one time. On the plus side the drinks come
with a complimentary snack of either nuts or pastries. Before boarding any flight out of Abidjan you
will be subject to an additional baggage search just before boarding despite comprehensive security
screening after immigration. Not withstanding the minor annoyances flagged the hub airport is
overall very pleasant.
Air Ivoire review by P Beighley
12 February 2008 Customer Trip Rating :
I've recently left West Africa after working in the region for two years. Air I'voire was an
airline I had to use frequently and was disappointed in with regards to a lack of response to
problems I had with their frequent flier program (flew with them over 20 times yet couldn't get them
to acknowledge my flights or upgrade me from the bottom tier). Some of their aircraft are newer but
the flights between Abidjan Accra are on aging Fokkers which made me nervous. A solid 1 star
airline with 2 star pretensions.
Air Ivoire review by S Niango
13 January 2008 Customer Trip Rating : 
Paris to Abidjan on Airbus 321. Food was good. Friendly staff onboard as well.
Air Ivoire review by Paul Beighley
20 December 2006 Customer Trip Rating :
I frequently fly Air I'voire as part of my work in West Africa. The
aircraft are aging with worn, unattractive interiors. Food is very
basic and at times unappetizing. Wine/beer are available. There have
been reports of two of their aircrafts experiencing decompression and
mask deployment over the last year. Their hub airport in Abidjan is
comfortable but sometimes there is nobody present at the transit desk
and you must exit out of arrival hall then get your boarding pass issued
at the main desk. Unfortunately they don't open the desk until 2 hours
before each flight. Their frequent flyer program is poorly run with no
partner airlines. Planes are frequently late and no explanation is
offered.
Air Ivoire review by Sibiry Traore
18 March 2006
Accra-Abidjan-Bamako. Acceptable overall. Depart on time. Connection in
ABJ fair enough, food on board is simple but fine. Three-leg ABJ-BKO-
CKY-ABJ (flight VU808) was turned upside down (becoming ABJ-CKY-BKO-ABJ)
as there was no jet fuel available in BKO, making the trip 1.5 hrs
longer for Bamako-bound passengers (and 1.5 hrs shorter for Conakry-
bound ones), but this was not the airline's fault. Air Ivoire's F28-4000
are really old, though. Hope they change airframes soon.
Air Ivoire review by Conal Ho
17 August 2005
I flew from Accra to Abidjan to Cotonou to Douala return. The airline itself
seems quite competent with friendly staff. The meals are nothing to write home about
though palatable. They fly 3 Fokker F28 which are a bit old in the interior but it's
all right.
Air Ivoire review by Ian Walker
11 January 2005
In March 2004 I flew with Air Ivoire from Douala to Abidjan via Cotonou and I was positively
surprised! The staff were friendly and competent and the flight left bang on time and arrived also spot on.
Even the short stop over in Cotonou was kept to a minimum. The plane appeared well kept and clean.
You hear a lot about african airlines, but Air Ivoire really offers the service that we expect in
Europe.
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