ISLAND
AIR

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Island Air
Star Ranking
Island Air - by C Warsh
26 October 2007 Customer Trip Rating : 
HNL to ITO. I must say that after flying Hawaiian Interisland several times the Dash 8-100 aircraft
are different.In flight service was good - the flight attendant gave us a standard safety briefing and
served coffee, water, or juice. The planes arent as quiet as the B717's but certainly nothing to fret
about- the engines gave a nice low hum and nothing too ear shattering. The nice part of the Dash-8's
is that each window seat has a view of below, however your upper view plane is blocked by the engine
pylon unless you are sitting in the first two rows. Another nice part of the Dash-8 is no middle seat.
The interesting parts of flying with Island Air is the open seating policy and then the fact that you
might be requested to change seats in order to balance the plane. Island Air's main weaknesses are
competitive pricing and schedules- I had to pay about $8 more to fly Island Air over Aloha and their
only HNL-ITO flight fit my schedule well, but the only return flight leaves too early for my planned
return, hence I have to fly one of the other three carriers (tonight it will be Aloha Airlines). Also
the Dash-8's are showing their age big time- they have clean cabins but very worn out and in need of
repair/replacement. The seats are small in width but generous with the leg room. As far as Inter-
Island travel goes I would travel with Island Air again. Friendly staff, efficient check-in, safe and
clean planes, and true aloha spirit. Also Island Air is very much on-time. Give them a try if your
schedule and finances permit it - you will not be disappointed
Island Air - by Stephane Gallon
20 April 2007 Customer Trip Rating : n/a
HNL-LNY-HNL-MKK-HNL (island hopping) in Hawaii. All flights on time. All
flights short (30 minutes). Fast and efficient service on all legs. One
drink - water or juice - offered per flight. Only complaint is "open"
seat policy : no set assignment so everybody fights to board first and
secure best seats (front rows, especially since wing prevents from
watching magnificent seas and lands flown over).
Island Air- by Robert Clark
18 May 2006
Island Air is a great way to island hop through Hawaii. It uses much
smaller aircraft therefore able to depart quicker if everyone shows. I
flew Island Air HNL-ITO, ITO-OGG, and OGG-HNL in Feb 06. The longest
flight is maybe 1 hour, so it leaves little time for something bad to
happen. Honolulu terminal has free coffee, a very nice staff. On
board, one flight attendant. A drink is served, your choice of water,
juice or coffee. The male attendant would take everyones order, then
get the drinks. Island Air is also very good about pointing out
landmarks, historical facts, and when you could see whales in the water.
The attendant on board the OGG-HNL, an older American female was
bilingual in English and Japanese. The service was good everywhere, but
a little irritating at ITO with a person handing out customer surveys,
and sharing the same gate as an Aloha Airlines, confusing many
passengers on when to board being that both flights were headed to OGG.
The flights were all error free and enjoyable, and on the Star Alliance
program for those with United FF miles.
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