InterJet Passenger Reviews and InterJet Customer Trip Reports No Star Ranking Applied     Add your InterJet Review   InterJet is not a Star ranked airline   Airline Reviews : A-Z Index       Customer Review scoring : InterJet   8 out of 10 12 reviews

PAGE 1

Airline Reviews

Airline Seat Reviews

Airport Reviews

InterJet customer review :  15 May 2013 by J Blasini (Puerto Rico)

First time with Interjet from Guadalajara to Mexico City and connecting to San Jose, Costa Rica. Spotless A320 with extremely good seat comfort for Y-Class. Legroom is amazing. I am 6'2ft. The only drawback with Interjet is that your baggage does not go through to your final destination. You must collect at the domestic terminal and recheck at the international terminal in MEX. FA's are quite efficient and beverage service is excellent. Making 2 full services on the 2.5 hour flight. Snacks are limited. Food outlets at MEX airport extremely expensive. Pilots kept passengers informed on route and weather in both Spanish and English. Staff at check-in in MEX takes too long to process information on international flights. I will gladly fly them again.

InterJet customer review :  15 March 2013 by L Valencia (USA)

JFK-MEX-JFK. Check in very smooth in JFK. I was really impressed with the plane (an A330) with lots of legroom for a stocky guy with long legs. Two drink services and a sandwich on the inbound. FA impeccably dressed, and very friendly and attentive. On the outbound, check in was a mess because domestic and international check-in are on opposite sides of the terminal. Took 15 minutes to find international check-in. Gate not announced until 1 hour before boarding (this is more the airport's fault). Outbound flight was very similar, and they do not charge for alcohol. The best part of the experience was the price, which was half of its competitors. Will be using Interjet in the future.

InterJet customer review :  12 March 2013 by Jose Luis Nunez (Mexico)

We flew from MEX to SAT and it was a very comfortable flight. In contrast with other airlines, with Interjet I could actually recline my seat. On-board crew were nice and helpful and the same for the staff at the counter. It has been the best low cost airline flight in recent years.

InterJet customer review :  28 December 2011 by Michael Andrade (USA)

Huatulco - Mexico City. Check-in efficient. Service friendly on this one hour flight, free beverages and chips. Baggage was slow to come off the belt. The one-way fare was quite reasonable, especially considering I bought it just a few days before the flight. I will fly InterJet again on future domestic flights within Mexico.

InterJet customer review :  28 October 2011 by J Campos (USA)

SJD-GDL A320 all Y service. Long line to check-in, albeit personnel cheerfully provided boarding pass. No jetbridge at SJD so boarded the plane from the rear. Modern, clean aircraft with nice all-female flight attendants. Two drink services were impressive for a 50 min flight. Very good service. Would not hesitate flying them again.

InterJet customer review :  28 July 2011 by L Lehnert (Mexico)

GDL-TIJ return. Check-in for my departing flight at the GDL airport was smooth. Once on board, I found the seats to be very narrow and it was difficult to avoid hitting the man in the next seat with my elbows when reading. I am not particularly large, 5'2" and 125 lbs so my size was not the problem. The flight attendants were very late serving the beverages and small snack. Overall, the flight was not bad and was full. On my return, check-in was lengthy because there was only one person at the counter. Finally they got someone else at the counter who was more efficient and the line moved more quickly. On this flight the FA's served the beverages and snack earlier in the flight. The flight was smooth and we arrived in GDL on time.

InterJet customer review :  17 January 2011 by S Green (Mexico)

Guadalajara - Toluca - Acapulco and Acapulco - Mexico City - Merida in the last week, and very impressed. All flights on time or early, great service from check in staff and onboard, free drinks including cocktails and beer, snacks, and new aircraft with excellent legroom. Highly recommended for the low fares and excellent service. The website is now quite easy and seats can be reserved at the time of reservation.

InterJet customer review : 21 November 2010 by B Lakin

Customer Rating : 5/5

Mexico City - Huatulco. Chose Interjet as Mexicana bankrupcy left only Interjet, Aeromar and Magni charters operating this route. A little worried by the website - which does not do the airline justice. Very impressed by Interjet - choice of seat at time of reservation. At Mexico City Airport queue for check in long, but well organised boarding by zones (no scrum like Ryanair). Fairly new planes, clean and tidy. Helpful crew with complimentary drinks (inc alcohol), snacks and headsets.

InterJet customer review : 18 February 2010 by Ryan Hogan

Customer Rating : 5/5

Return MEX-LMM as part of a holiday and fantastic for a low cost carrier - it's pretty good even when comparing to some of the others in Mexico. The reduced seat capacity for extra leg room is welcomed for someone my size (6.2) and service is efficient and crisp. Nice new planes are also cleaner than some of Aeromexico and Mexicana's aging fleet. Fantastic experience and I must say very unexpected given their awful website. Don't be scared by the site - the experience is worth it!

InterJet customer review  : 28 October 2009 : by Steffen Frey

Customer Rating : 4/5

MTY-CUN return on A320. Interjet offer a generous legroom. The service during the flights consists of crisps and tacos (not much for a 2 hrs 30 mins flight) along with a bar service including beers and tequila. The planes are equipped with drop-down-screens and individual audio systems as well as flight deck cameras.

InterJet customer review  : 2 October 2008 : by R Pelu

Customer Rating : 4/5

CJS-TLC-CME. Excellent for a low fare airline, even give out drinks and chips for free. While the TLC airport leaves a lot to be desired, as an airline Interjet can compare easily with full fare airlines - a great choice to fly while in Mexico.

INTERJET- by H Tayeh

12 January 2007

TLC-CUN return. The best low-budget airline experience I've had, free snacks and drinks in-flight, IFE, great crew, brand new A320 with great seat pitch and leather seats. It's a shame TLC airport is really bad and is an hour away from Mexico City.

INTERJET- by Luis Martinez

12 October 2006

Mexico City (Toluca) - Cancun flight: Overall, a good experience, and the most attractive fares offered, but although the aircraft was new, and the IFE was decent, the terminal at TLC is truly disapointing, not even a baggage claiming carousel at the airport, they just drop all bags on a large room, and you need to look for yours and take it out of there. There are certainly many things to improve, but with Volaris, AVolar, Click, and Viva on the market, InterJet is going to set things straight and increase their quality on their services. Nice airline indeed.