ICELAND EXPRESS review : 7 June 2008 : by David Gratton

Customer Rating : n/a

Apart from their fares being unbudgetlike (comparable with BA etc), our Iceland Express experience was very good. Easy booking in; prompt departures and arrivals; clean aircraft (MD-90); pleasant staff.

Iceland Express review - by Micha Frickenhaus

15 January 2006

Copenhagen CPH to Reykjavík KEF and from KEF to London STN, and I can only recommend it. However, even though they call themselves a budget airline, fares can turn out pretty expensive - I would therefore advice you to double-check what you'd pay with other airlines, namely Icelandair. In-flight service was excellent, the plane was clean, comfortable seats, food and drinks are surprisingly cheap (at least cheaper than prices in Icelandic restaurants). Besides, you're allowed the usual 20 kgs of checked luggaged, but they didn't charge me for six kilos more! You wouldn't know that you're flying a budget airline, really, even seats are allocated at check-in.

Iceland Express review - by Lee Melbourn

13 January 2006

I flew this airline because of the reviews I had read on here and I am so glad I did. A brilliant airline. You would not know they are a budget airline. The check in was fast, the flights on time, great seat allocation, good snack choice, pillows, blankets and newspapers. Very smart cabin crew who smile!

Iceland Express review - by Mike Ellcock

18 May 2005

Excellent service all round. Apart from very comfortable flight with good choice of snacks etc, seats are allocated at check-in so avoiding the usual scrum that you get with other low-cost airlines. Flights have been on time on both occasions that I have used the service (last time being May 5th 2005). Keflavik airport is a very pleasant place to spend the odd hour or so and the check- in procedures here are very relaxed with desks open for all flights. With the right seats, you also have the added advantage of seeing the most incredible views of Iceland. This is a wonderful island to visit - even more so with low cost comfort provided by Iceland Express.

Iceland Express review - by Tom Murray

6 May 2005

Superb! What an excellent little airline this is, flights, service, on-board catering, comfort, it's all marvellous. This, to my mind, is how a low cost airline should be, cheap, simple but customer orientated. I have always considered the flight to be a big part of a holiday experience, and am now looking forward to another long weekend in Iceland, and once again it will be flying with Iceland Express. What a pity none of the UK based low cost airlines run on a similar basis.

Iceland Express review - by David Speakman

12 October 2004

I travelled STN-KEF-STN 6/10/04 - 10/10/04. Excellent flights with very professional and polite Icelandic cabin crew. English pilot and co-pilot both ways. There were excellent running commentaries on the progress of both flights which departed on time both from STN and KEF. Plenty of pillows and blankets for those of us who needed that extra sleep on the early morning return flight after enjoying the last few hours in downtown Reyjavik !

Iceland Express review - by Chris Queree

30 September 2004

I travelled London to Reykjavik on Iceland Express with my family. The fares were reasonable, everything was pretty much to time, no unpleasant surprises. They ought to be a three star airline, compared to other on you list. I know the actual airline is Astreus, but that would normally be misleading for people checking.

Iceland Express review - by Stuart Shaw

30 June 2004

STN-KEF-STN. My first experience with Iceland's 'Low Cost' option. Have no complaints what so ever, in fact nothing but praise ! Outbound & Inbound flights on time. Very friendly & professional cabin crew. Good choice of in-flight refreshments to buy. Have to say that the coffee is the best I have tasted by far compared to the other 'Low Cost' flights I have taken. Even offered 3 free coffee top-ups on the outbound flight !! Come on easyJet / Ryanair / bmibaby this is the way forward !! Iceland Express will be my number 1 choice for my next visit to this 'incredible' country.

Iceland Express review - by Barry Woodrow

12 November 2003

Iceland Express has been operating since late February 2003, flying daily flights (increasing to twice daily in April 2004) to Copenhagen and London / Stansted from Keflavik. The airline operates under the "low cost" concept - point-to-point, electronic ticketing, no free on-board refreshments. Flights are operated by a wet-leased 737-400 from U.K. operator Astraeus with Icelandic cabin crew. My first flights with Iceland Express on 04 November KEF-STN and 08 November return were without incident. Efficient check-in and gate staff, on-time departures, adequate service and choice of sandwiches and drinks for sale. The aircraft interior has seen better days, but the seats are firm, with tables, recline etc. all working. No being able to interline (both myself and my baggage!) is an annoyance for me, but this is easily outweighed by both Iceland Express's low fares and by the effect they have had on forcing down the fares on Icelandair's previous route monopoly. I'll be flying Iceland Express again.

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