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Iberworld Airlines Passenger Reviews and Iberworld Airlines Customer Trip Reports

 

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Customer Review scoring : Iberworld Airlines
4.9 out of 10  4.9 out of 10
10 reviews



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Iberworld Airlines customer review :  21 March 2011 by Nicolas Clément (Spain)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Madrid-Punta Cana return both on A330-300. Flight crew as good as it gets on economy cabin. Service ha same level of service as mainline even though it's a 100% Economy cabin - 388 pax capacity. Airplane and interior fresh, seat is cramped, esp. at such high price (700€ 2 months in advance).


IBERWORLD AIRLINES review : 3 August 2009 by G Tunnock

Customer Rating : 2/5

2 Star Rating

Glasgow Prestwick - Palma de Mallorca. The service was fair. When we booked our flight we booked the front seats (and paid extra!) and when we boarded our aircraft we were told by a very grumpy flight attendant that we had to sit at the back of the A320. We sat right next to the toilet. We were one of the first onboard and our seats (which we booked) were empty but we were told to sit at the very back seat. My advice is do not book a seat with Iberworld, just sit where you want!


IBERWORLD AIRLINES review : 14 June 2009 by P Cleeren

Customer Rating : 4/5

4 Star Rating

Very good Iberworld flight Palma to Brussels charter. New interior, clean A320, friendly flight attendants, good sandwich and drink for such a short flight (only 2 hours).


IBERWORLD AIRLINES review : 31 July 2008 : by Roy Parker

Customer Rating : 2/5

2 Star Rating

Used as a substitute aircraft for Aircomet Madrid to Montego Bay. 21 and 28 July 2008 flight was delayed by 3 hrs. On both occasions we were not told how long the delay would be and for what reason. On the outbound flight the cabin crew were great. On the inbound there were unhelpful and didn't see a smile once.


IBERWORLD AIRLINES review : 16 July 2008 : by Michael Fadjar

Customer Rating : 5/5

5 Star Rating

I have flown frequently with this charter airline between Madrid - Hassi Messaoud (Algeria), which is the route chartered by Jet air serving exclusively the Petroleum Industry. My conclusion is that there is a huge difference in Service between tourist and petroleum related flights. Our flights almost always leave on time, are efficient with friendly cabin crew, provide nice food on board the clean A320. Mind you, this charter flight is normally only filled with 40-60 people, out of 180 full capacity! And bear in mind also that Jet Air ground crew is always present onboard to make sure the flight is a pleasurable one.


IBERWORLD AIRLINES review : 30 May 2008 : by S Saunders

Customer Rating : 2/5

2 Star Rating

This was a stand in airline for our usual Travel City Direct flight. The plane was nice, quite a new one so making the long haul flight to and from Florida a comfortable one. The Spanish cabin crew on the other hand were awful. We also paid a lot extra for extra legroom seats, which reading someone else's comment above we should have got them free ! I will not be happy in the future if I end up with this airline as a last minute stand in and certainly would never ever choose to fly with them.



Iberworld Airlines - by Chris Aitchison

5 October 2007  Customer Trip Rating : 1 Star Rating

Flight delay on the outbound flight Stansted to Las Palmas, with some of the most surly and inattentive cabin crew I have ever come across. On the return flight the crew were a little better but still made Iberia staff look pleasant and helpful! Onboard entertainment should really be classified as the crew's attempt to steer a trolley, as the video / music provided was awful. On the bright side they don't charge for emergency exit seats and with the poor leg room in the normal rows this was a god send.

Iberworld Airlines - by Ken Thurlbeck

5 June 2007  Customer Trip Rating : 1 Star Rating

Flight delays on 19th and 26th. May 2007. On outbound flight IWD 3440 plane was not clean. Cabin staff unhelpful, particularly towards disabled passengers - simple courtesies and good grace markedly absent. Seemed that we were imposing on a disinterested cabin crew who did little to make flight a pleasant one. By contrast, return flight was a very pleasant experience. Nevertheless, will avoid this airline in future

Iberworld Airlines - by D Bean

8 May 2007   Customer Trip Rating : n/a

LPA-HUY. First flight of the summer series. On time departure, informative flight crew. Excellent service - efficient and pleasant. Good breakfast (for airline food). Travelled many times on this route with Iberworld and never had bad service. Puts the other main Spanish Charter operators to shame.

Iberworld Airlines - by Robert Herbert

10 October 2006   Customer Trip Rating : n/a

MME-ACE-MME This Spanish airline operates holiday charters on behalf of MyTravel group and others. Outbound on 10 August (the day of the terrorist alert) the flight operated to schedule and arrived in Arrecife a few minutes early! This is also a tribute to how a small airport like Teesside coped much better with the new regime than bigger airports such as Gatwick or Manchester. The Arrecife based crew were friendly and the aircraft was clean with leather seats. So long as you paid in euros the drinks prices were very reasonable. 1 euro for a soft drink twice the size of the usual miniatures and 4.50 euros for a gin and tonic. The in flight meal was better than the normal charter fare. All in all as pleasant an experience as you could reasonably expect on a charter flight. I have flown two round trips on holiday flights with Iberworld and would happily do so again.



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