|
|
|
|
GULF AIR Passenger Reviews and Passenger Trip Reports |
|
|
|
|
|
PAGE:
1 |
2 |
3 |
4 |
5
| |
|
|
GULF AIR review : 9 June 2009 : by Hedley Pugh (Bahrain)
| |
Trip Rating : 7/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
BAH-LCA-BAH, two round trips in 4 weeks. Check-in staff and flight attendants polite and
efficient, flights on time, seats comfortable. Baggage at the carousel before us on each trip.
In-flight meals a bit basic (maybe the Sky Chef missed the flight?).
GULF AIR review : 1 June 2009 : by E Brookes (Bahrain)
| |
Trip Rating : 3/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Business |
On every single outbound or inbound flight with Gulf Air to either Cyprus or Greece, the
entertainment system has not worked. Every flight has a different excuse or lie. The food is
dreadful and the staff are depressed and embarrassed about the service offered and the
condition of the aircraft.
GULF AIR review : 18 May 2009 : by Tim Addams (USA)
| |
Trip Rating : 5/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Business |
Jeddah-Bahrain. Check-in quick at the First Class counter. Lounge at Jeddah airport was
comfortable but very limited selection of food items, and of course no alcohol. Aged A340 with
no inflight entertainment offered, though the flight was over two hours in length. Flight
attendants friendly but visited the cabin infrequently. Food tasty but lacking in
presentation. Asked for ice in my soft drink, but didn't get it. Seats were old style business
type with about 48 inch pitch.
GULF AIR review : 5 May 2009 : by M Binas (Saudi Arabia)
| |
Trip Rating : 3/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Business |
J-Class RUH-BAH-MNL return in an aged A340. Got upgraded to First Class on my way to MNL. Not
impressed though, food dull and lacks presentation. Return flight most uncomfortable. Seat
slides back on its own (probably problem with the mechanism inside). Without pulling it up
every now and then, I could end up sleeping with my head on the person's lap behind me.
Entertainment was not impressive, no movie of choice.
GULF AIR review : 30 April 2009 : by J Citchley (Greece)
| |
Trip Rating : 5/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Business |
BKK-BAH-ATH. A330 Business Class operated by Jet Airways - roomy seats, good choice of IFE ,
adequate food but staff seemed either weary or pre-occupied. Second leg to ATH - back to Gulf
Air in a very tired plane, held together with sticking tape! Very poor seats in the front row,
almost as bad as economy for room - why the Greek people tolerate this lack of service is
beyond me. I will be looking to change airlines from Gulf Air after this years trips are
finished.
GULF AIR review : 22 April 2009 : by E Rowlands (Bahrain)
| |
Trip Rating : 1/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
Bahrain to Bangkok return. Flight delayed by five hours, no Gulf Air representative available
to offer an explanation. Eventually found a GF Rep who told us that a meal would be provided.
We found this food outlet who offered stale cheese sandwiches and cordial - disgraceful.
Arrived in BKK to miss our connection by 15 minutes, again no customer service available, had
to ask at check-in desk who told us customer service would be on duty in four hours time. No
other flights available on any airline due to Thai New Year and public holidays, forced to
take a 9 hour bus journey and 5 hour ferry to reach our destination, all in all we lost a day
of our holiday as well as the additional costs incurred. Have issued the complaint to Gulf Air
who have said they will respond in three weeks!
GULF AIR review : 19 April 2009 : by P Beighley (Egypt)
| |
Trip Rating : 6/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
Cairo to Bahrain return. Flight to Bahrain was packed and my headrest kept falling off the
seat. My wife's entertainment system did not work. Staff didn't help much and kept putting
my headrest back on and telling me not to worry. Came off about five times. On the return
flight the plane wasn't too full but we had to fly some sort of pattern before landing in
Cairo and pilot couldn't bother to tell us what was going on. Delayed 45 minutes for other
passengers to arrive despite being told delay would be 15 minutes. On arrival half the
airplane passengers jumped out of their seats while we were still taxing and quite obnoxious
about crowding the aisles and pulling down their belongings from overhead bins. Food was
mediocre but you could get a small glass of wine during the one pass of the beverage cart.
Staff for economy was uninterested - perhaps folks in business class had better treatment.
Leg room wasn't great and interior of aircraft was worn. Overall was not impressed and next
time will fly another airline.
GULF AIR review : 15 April 2009 : by A Amaladoss (UK)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
LHR-BAH-KUL in economy out, business class return. Although I had plenty of FFP points, wasn't
allowed to upgrade as the booking was in V class. LHR-BAH in a B777 leased from Jet Airways.
Seats surprisingly comfortable, reasonable AVOD. Food pretty good for economy, with three
choices of main course. BAH-KUL in A330, again from Jet Airways. Crew attentive. Return trip
in business class, using points for upgrade. Delayed out of KUL, but advised of this by text
message. Ground staff helpful; initially told me I would not make LHR connection, and booked
onto next flight. At gate told that this would be possible, my bags had been re-tagged, and I
was given a new receipt. Aircraft to BAH disappointing; an A340 with old style seating.
Service from crew good. Arrived in BAH with 25 minutes to catch flight to LHR; made it myself,
as did my bags. BAH-LHR in newer A34O. Plane very empty; only 19 passengers in all three
classes! Sleeper seats comfortable, IFE limited and not on demand. Meals good in quality and
quantity. Bags arrived quickly at LHR, and out within a few minutes.
GULF AIR review : 15 April 2009 : by J Ashiblie (Malaysia)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
BAH-FRA. Flight departed on time, aircraft was refurbished A340. Due to late night departure,
everyone pretty much went to sleep after a light snack. Breakfast delicious. Once again this
was truly a surprise! We arrived Frankfurt on time.
GULF AIR review : 9 April 2009 : by M Rahman (UK)
| |
Trip Rating : 3/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
Bahrain-Dhaka. Flight departed on time. Boarding handled well, which is challenging for
flights heading for South Asia. On board, things turned from bad to worse. Sulky cabin crew
who made it clear they werent pleased to be on the flight and it was obvious the majority
didnt enjoy their jobs. Toilets were a disgrace even before we took off, and the cabin crew
ignored it even after several complaints. Food options were chicken or vegetarian. I chose the
chicken option but didnt touch it after tasting what was offered on my plate. IFE was a
complete joke - although each seat had its own PTV, the only channel available was the
terrible Bollywood movie being aired on the main screens, and to make things worse, there was
no sound from the headphones in a single seat! It was also strange that they chose to play
terrible music through the main cabin speakers throughout the flight and once again paid no
heed to requests to stop the music, and this was an overnight flight when everyone wanted to
get some shut eye. Terrible inflight service, although punctual. Would I fly GF again? Never.
Dont waste money on this airline.
GULF AIR review : 8 April 2009 : by A Rashid (UK)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Business |
LHR-BAH return. Lounge in LHR well equipped, clean and a nice range of food. Both flights
only about 25% full, so service onboard was fast and attentive. Food excellent - in quantity
and quality. The seats were OK - they go flat but at an angle. Comfy blankets made is
possible to get some decent rest. AV was poor - no VOD, and several channels had very poor
picture or audio quality. Lounge in Bahrain again very well equipped, but quite busy . Staff
were excellent. On the whole a very pleasant trip with GF, but for the money I'm sure there
are slightly better products around on other routes.
GULF AIR review : 6 April 2009 : by M Guerin (Australia)
| |
Trip Rating : 9/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
KUL-BAH-LHR travelling as a family with two children. All legs of the flight ran according to
schedule. The service was excellent in all aspects. I have flown with Gulf Air previously and
will certainly continue to do so in the future.
GULF AIR review : 30 March 2009 : by Heinz Keunike (Germany)
| |
Trip Rating : 0/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
FRA-BAH-MNL Economy class - first leg of the trip to Bahrain ok. A330 clean cabin,
entertainment system works. This flight had a low booking and the service is mostly fine.
Now the second leg to MNL. A340 in use, flight full. The cabin of this aircraft is filthy,
delapidated. The seats dirty and damaged. Front tables falling down and you have to support
with your legs. My tray fell down and no one cares from the staff. Top of all was a male
steward from the business class sector who was shouting to a family with kids. Never seen such
a behave from a crew member.
GULF AIR review : 19 March 2009 : by O Walters (UK)
| |
Trip Rating : 9/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
LHR-BAH-DXB return. My experience was so far removed from what is written here I dont
understand what was so different about my sets of flights. Three sectors were on time, with a
50 min delay on the BAH-DXB trip but I dont consider that unexpected with air travel. Food was
fine, IFE fine (but not on demand) and I thought the service was no worse than BA, Emirates or
Virgin. Aircraft were slightly tatty (only if you looked hard). I was delighted with the
service when I landed on time into LHR last night- and it was only £250 return booked within 4
days of travel date.
GULF AIR review : 13 March 2009 : by G Zemmel (Hungary)
| |
Trip Rating : 7/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
I travelled many times with Gulf in the last 2 years, mainly on the FRA-BAH-DEL, KTM-BAH-FRA
routes. Attentive staff, though they should clean the toilets more frequently. IFE is ok,
average food, only minor delays. GF is far from being a 5 star airline, but provide average
service.
GULF AIR review : 12 March 2009 : by Pieter van Buul (Netherlands)
| |
Trip Rating : 6/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
London - Bahrein - Kathmandu - Frankfurt. It was a while ago since flying Gulf Air. Last time
was spring 2006 and in those days the service was more perfect and cabin staff more friendly.
Inflight entertainment is poor compared to Qatar or Asian companies. No blankets (because
everything had been stolen or they were afraid so). No peanuts or whatsoever after boarding.
We were lucky between Bahrein and Kathmandu for upgrade to business class (without the
service) and no delay for the whole round trip.
|
PAGE:
1 |
2 |
3 |
4 |
5
| |
|
If you experience any problems submitting comments on the above link, please use our general Feedback Page |
|
|
|