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Customer Review scoring : Gulf Air
4.4 out of 10  4.4 out of 10
284 reviews



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Gulf Air Customer review :  1 May 2012 by S Quadri    (India)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

MAA-BAH-FRA. All flights on time. Economy class but was upgraded to business class from MAA-BAH. Business class meal service was excellent. On both sectors brand new aircraft. BAH-FRA service was operated by PrivatAir on B737-700. Had ample legroom due to exit row. Free flow of snacks and drinks throughout. Breakfast adequate and filling. AVOD on both sectors but compared to competitors, entertainment options quite limited.



Gulf Air Customer review :  27 April 2012 by J Stroud    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London Heathrow-Bangkok via Bahrain return. All 4 flights were very good. Helpful cabin crew. Planes outbound were old and the entertainment slightly lacking. Return flights were newer planes and the entertainment fantastic. Meals pretty standard, nothing to rave about. Would definitely fly Gulf Air again.



Gulf Air Customer review :  26 April 2012 by Eva-Ch Hagberg    (Sweden)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew from Copenhagen to Mumbai - a very pleasant experience. Aircraft was modern and clean with good leg room. Food was nice and staff very helpful. We had the same experience on our return, except that we then were given seats in business class from Mumbai to Bahrain. Next time I will not hesitate using Gulf Air.



Gulf Air Customer review :  13 April 2012 by James Parish    (UK)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Overall mixed trip, London Heathrow-Abu Dhabi via Bahrain. First flight on ageing A330, A bit shabby but otherwise clean. Food tasteless and I could not eat all of it, it was a night flight so I slept most of the way and the entertainment was nothing to shout about. Connection to Abu Dhabi was ok but Gulf Air changed the plane to an ageing A319. The snack offered was horrible. Return connection to Bahrain a completely different story. Very new and clean Embraer E-190. Inflight entertainment was brilliant with plenty of choice. Breakfast was very tasty. Return flight was much the same with the food not very nice and the entertainment not great. I think I will be sticking to British Airways next time.



Gulf Air Customer review :  14 March 2012 by S Andrews    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London-Bahrain, Bahrain-Manila return to London. Could not fault, staff very helpful, food and service very good with friendly staff, informative announcements and on each flight we departed on time and arrived early. All in all a good experience.



Gulf Air Customer review :  14 March 2012 by S Gupta    (UK)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London Heathrow to Mumbai via Bahrain return. Outbound no real comments. Both legs were fine. Inbound: First leg of journey was ok. However meal was tasteless. Second leg from Bahrain to LHR poor. Travel time was about 7 hours and only once just after take-off were refreshments and meal offered. Not sure what the cabin crew were doing for the final 5 hours or so. It would have been nice to have been given another snack or at least a drink closer to landing.



Gulf Air Customer review :  5 March 2012 by C Peiris    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BAH-CMB. Planes very clean and seemed quite new. The new entertainment system is very good - all on demand. Food was of good quality and large portions. Planes left on time and flight attendants were pleasant. 40kg baggage allowance and the price of the flight was the reason I booked with them, would recommend and will be flying with them again.



Gulf Air Customer review :  1 March 2012 by W Jobst    (Saudi Arabia)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bahrain to Bangkok. Shabby old Airline but departed on time both legs. Flight to Bangkok, crew was passable but return flight was a disaster. Service was lousy and to get a refill was almost impossible, I had to walk to the back service point every time. Entertainment screen did not work properly on both legs.



Gulf Air Customer review :  1 March 2012 by J Ashiblie    (Malaysia)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Kuala Lumpur-Bahrain-Chennai (J Class Award Ticket). The 1st segment of the flight on A332 leased from MEA. The J Class cabin does not have their 'Sleeper Seats' and is a definite let down. It was a pain trying to sleep in a seat that is not meant for medium haul. The space you have in between the two pairs of seats is totally non-existent. However, A320 on the second segment was excellent. The pitch was great and the recline sufficient to induce sleep. AVOD on the A320 (Skyhub) is far superior than the A332. The meals on the two segments were sumptuous and the FAs are professional.



Gulf Air Customer review :  20 February 2012 by D Sheth    (UAE)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Dubai-Bahrain-Nairobi return. DXB-BAH short haul on new aircraft with AVOD and comfortable seats. On 5+hour journey to Nairobi seats were extremely hard. Luckily flight was half empty so got extra room to stretch out. Food was average. Cabin crew reluctant to hand out blankets. Return flight was worse - no AVOD and food quality very poor. Cabin crew will not had out blanket despite requests. In spite of preselecting our seats in advance my seat was changed at the time of boarding. DXB-BAH again a new aircraft with AVOD.



Gulf Air Customer review :  17 February 2012 by David Blanchard    (France)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

CDG-BAH-CMB return trip in Falcon Gold Business. Excellent service and were upgraded to Business Premium with sleeper seats on the way home. Service was very attentive and could not be faulted. Seats much more comfortable on the Paris legs with A330, rather old fashioned A320 on the Colombo legs. Overall a great experience.



Gulf Air Customer review :  31 January 2012 by Grant Marshall    (UK)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BAH-DEL return. A340 aircraft are looking old and seats not very modern. A320 ok. On all sectors food good, service in and out of LHR ok and good on BAH-DEL. Lounges ok in all places.





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