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Gulf Air Passenger Reviews and Gulf Air Customer Trip Reports



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Gulf Air Customer review :  14 December 2012 by James Lewis    (UK)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

KUW-BHR-LHR return. Went Gulf Air as they were offering some very competitive Business Class fares. The Kuwait to Bahrain short haul was great, the new seats were in place and were suitably luxurious and the food excellent for a 45 minute flight. Bahrain to LHR was satisfactory but the cabin has not yet been refurbished so it was pretty old school and the IFE was moderate (hand held). Nevertheless it was a comfortable flight with excellent food, good lounges and all arrivals were on time. I'd go again given the keen pricing but on the London route it still lags behind in terms of overall experience due to the old cabin.



Gulf Air Customer review :  14 November 2012 by Syed Adeel Raza    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR to DXB return. What was great is that both the outgoing and returning flights all left on time. The service throughout was great. The food was good especially with the re introduction of offering 3 options. I was disappointed with the IFE as I thought Skyhub was available on GF flights, only to find out it is yet to be rolled out. Overall I thought the flight was good. I was given extra legroom seat on asking and from there on it was all positive.



Gulf Air Customer review :  5 November 2012 by Fernando Gyan    (Sri Lanka)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

CMB-BAH-AMM on 19th Oct 2012. Flight from CMB was over 2 hours late due to the late arrival of the aircraft. As a result I missed my flight on the BAH-AMM sector. However, ground staff were organised in spite of irate passengers. I was offered a flight later that day as well as hotel accommodation. I declined the hotel as there was only 6 hrs until my flight so was offered breakfast and lunch vouchers. It meant I had to pay extra for airport pickup at AMM.



Gulf Air Customer review :  23 October 2012 by N Woodcock    (UK)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR to DXB. Flight left on time and it was a fairly cheap ticket. However, the films need updating as they are very old films. Also the films are on loop, not on demand. Only one drinks run for the whole flight to Bahrain which I thought was poor. The connection in Bahrain to Dubai was painless even though we only had 40 minutes.



Gulf Air Customer review :  3 October 2012 by S da Cunha    (UK)

Rating : 6/10

Score 6 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BAH-KWI-BAH-LHR. Flight was on time, good service considering the price. No issues. Staff helpful with changing my flights (in London) from Kuwait, due to issue with the airline changing the flight departure timings from Kuwait. Service on board was good, when compared to the price paid for the ticket. Will fly again for the price.



Gulf Air Customer review :  12 September 2012 by Rakan Mohammed    (Bahrain)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bahrain-Dubai, Dubai-Amman return to Bahrain. Excellent flight and the staff were nice. Food and service very good. Informative announcements and on each flight we departed on time and arrived on time. All in all a good experience.



Gulf Air Customer review :  30 August 2012 by Amin Khawla    (Qatar)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Amman to Doha via Bahrain. Both flights on time. There were 3 hot meal selections on the Amman to Bahrain sector. I chose an excellent and filling vegetable and rice dish. The crew were smiling and professional. Entertainment system has improved tremendously with a huge selection of movies, TV shows, games etc. Transit at Bahrain airport was a breeze. Bahrain airport is one of the best airports in the Gulf, easy to navigate, passenger-friendly, good duty free and a good selection of food outlets. Service seems to have improved recently, and I would fly them again without hesitation.



Gulf Air Customer review :  23 August 2012 by Geoffrey Wyndham-Jones    (Kuwait)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

KWI-BAH return: took this flight as a connection to the BA flight at BAH: both flights Airbus 320, departed and arrived on time: security at Bahrain easy to negotiate, so no hassle with the connection. The aircraft was clean, the flight smooth. The only small niggles were that the catering was just a sandwich in a paper bag, but, OK, it is only a 45 minute flight; that the cabin crew seemed to be "going through the motions" with the safety demo; and that, although I was once given a seat at the emergency exit, none of the cabin crew briefed me about the operation of the exit door, unlike other airlines where this was a specific item in the cabin checklist. However, as a flight on a regional airline, it was a good experience.



Gulf Air Customer review :  9 August 2012 by John Corrigan    (USA)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

KBL-BAH-FRA in Y class. Excellent in-flight service, especially for the price. Layover at BAH made very tolerable by the operation of the "Irish Lounge." On board, drinks repeatedly offered, food very tasty, and IFE quite good. I was worried that the A320 that GF deploys on the BAH-FRA leg might be cramped, but GF has reconfigured some of its A320s for longer-haul flights, so the Y-class seating was sufficiently spacious; indeed, it was quite comfortable. Check-in at KBL the usual chaos, but that is not GF's fault. I confidently recommend.



Gulf Air Customer review :  23 July 2012 by S Dorsey    (USA)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

From my experience, Gulf Air has cheaper than average flights - especially when flying out of LHR. That's where I began my journey, changing planes in Bahrain, and on to Bangkok. Here's the deal: planes seemed fine - in good condition, food and flight attendants were decent. The problem is disorganization, odd- functioning website, and weird schedules. Many connecting flights have extended layovers in Bahrain. The airport has nothing to do, and is small, crowded and dirty. Not to mention on my return flight the airline just nonchalantly canceled the their only flight out of Bangkok for two days, because of a "schedule change." The risk of not making your destination on this airline is too big, spring for a couple extra bucks on British Airways or one of GA's Middle Eastern competitors.



Gulf Air Customer review :  2 July 2012 by Dave Houlihan    (Saudi Arabia)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

J class BAH-BOM return. Check in a breeze, pleasant staff, through business security in seconds. Lounge very good, vast array of food and beverages, fast high speed wifi, lounge spotless and very modern. Staff onboard were pleasant, 8 seats full in Business, menu option not available, no menus, no wine list, not a great selection of avod. Landed ahead of schedule, fast track immigration, bags off promptly. On the return, check in a breeze, I had left my Ipod on board on the outbound flight and it was there at the check in desk when I arrived. Immigration priority lane, security is a nightmare in Mumbai with constant checking and rechecking of bags, re-tagging them, rechecking boarding cards. They use the airport lounge clipper, dark, dingy, no alcohol, food is very poor. Flight on time, crew pleasant if not robotic, few smiles. Menus offered, good wines and food. AVOD the same as the way out, landed early, private bus from aircraft for business pax but bags of last. Overall Gulf are trying hard and will use again.



Gulf Air Customer review :  14 June 2012 by A Fleming    (UK)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR to Kabul return. Outbound, excellent check-in and very impressive Gulf Air lounge. Onboard A330 seating was ok but short of offerings by their Gulf based competitors. A good menu available, well presented and tasty with a good selection of wines and other beverages. Rather than the installed IFE, C class passengers were given standalone equipment which had a fair range of viewing options. Transit in Bahrain was fine, lounge had a great view over the apron and friendly staff but furnishings very tired and early morning food offerings not the best. Connecting flight on A320, C class had 2-2 configuration. Meal served was fair, alcoholic drinks only available on request. Return was a sharp contrast - flight cancelled and no help at airport. Finally booked to fly 4 days late. Check-in the usual chaos with no dedicated C class line. Once through the plane did not appear for several hours. Information very poor, left in the lounge for several hours. Finally the plane landed, departure delayed until the next morning. Baggage not returned and people left to fend for themselves. Eventually we flew with no proper meal. Red eye flight to London on A340 offered the best seat/cabin, served light evening snacks which were tasty and an average breakfast. On arrival in LHR 4 days late I had to wait over an hour for my bag. Overall, I accept I was unlucky but would probably not take this route again if I could avoid it.



Gulf Air Customer review :  7 June 2012 by James Oglethorpe    (Nepal)

Rating : 3/10

Score 3 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BAH. Airbus A340. Service is usually good, equipment new, check-in a breeze. I think this was a relatively old interior judging by the low quality screen. The seats in economy were terrible, neither I nor the angry woman behind me could get comfortable because our knees were pressed against the reclining seat in front. I had an aisle seat - 22c, and was struck painfully on the knee by a trolley, woken frequently by having my shoulder knocked by stewardesses, water tipped on me from a food tray being passed over, no apology or explanation. By the end of the flight I felt that I had been through an assault course.



Gulf Air Customer review :  6 June 2012 by S Damodaran    (India)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

COK-BAH-MCT. COK-BAH in Business Class; one of the smiling Gulf Air staff filled the necessary immigration form on behalf of me and escorted me up to the Immigration counter. It was a pleasure travelling on a relatively new A321 aircraft with plenty of seat pitch together with the efficient crew. Breakfast was good. Once again a minus point that there was no amenities in the Business Class Toilet, not even hand-wash soap. BAH-MCT sector was supposed to be in Economy Class, but to my surprise, while boarding an Embraer 170 aircraft at Bahrain, the Falcon Gold flight attendant just pulled me back saying "you have been given Seat 3F" instead of pre-assigned 14A seat. The meal provided in this sector was tasty.



Gulf Air Customer review :  26 May 2012 by Saranghadharan Damodaran    (India)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew MCT-BAH-COK in Business Class (Seat 2A). MCT-BAH on Embraer 19 aircraft, on time with tasty light meals and the crew very active. Used Falcon Gold Lounge at Bahrain. Plenty of food and beverages available for self-service. BAH-COK an A320 aircraft in Business Class (Seat 1A). Good choice of food and beverages with cabin crew performing their duty well, but the dis-advantage is the lack of amenities in the lavatory where only toilet tissues only available. On request crew provided a toothbrush and paste. Other than that the 3.5 hour flight was enjoyable and landed early at COK. Will fly again with Gulf Air.



Gulf Air Customer review :  21 May 2012 by M Al Mohannadi    (Qatar)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

DOH-BAH return, both legs on new A320, as always service is very good, departure and arrival were on time. No meals were give due to the very short trip (25 minutes).



Gulf Air Customer review :  18 May 2012 by K Frost    (UK)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR-BAH, BAH-MNL return. LHR-BAH: Late to check-in online, so was stuck in the middle 4 seats. My tray table kept falling down, the locking mechanism had broken and was held up by duct tape. BAH-MNL: Aircraft was newer with better seats, entertainment and food. I was pleased with the overall flight. MNL-BAH: an average flight. The food was okay, but not to everyone's liking. On the bright side, I was able to get three 15 minute Wi-Fi cards for the aircraft's wireless Internet connection. After waiting 8 hours at BAH, we boarded BAH-LHR flight on an older A330-200. It didn't include Wi-Fi, nor did it include live television. Food wasn't too impressive, although the flight attendants were able to 'silence' crying babies with ease. It's a bit hit-and- miss with Gulf Air. I would have given the airline a higher rating if they supply Europe with their newer fleet of A330-200s.



Gulf Air Customer review :  1 May 2012 by S Quadri    (India)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

MAA-BAH-FRA. All flights on time. Economy class but was upgraded to business class from MAA-BAH. Business class meal service was excellent. On both sectors brand new aircraft. BAH-FRA service was operated by PrivatAir on B737-700. Had ample legroom due to exit row. Free flow of snacks and drinks throughout. Breakfast adequate and filling. AVOD on both sectors but compared to competitors, entertainment options quite limited.



Gulf Air Customer review :  27 April 2012 by J Stroud    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London Heathrow-Bangkok via Bahrain return. All 4 flights were very good. Helpful cabin crew. Planes outbound were old and the entertainment slightly lacking. Return flights were newer planes and the entertainment fantastic. Meals pretty standard, nothing to rave about. Would definitely fly Gulf Air again.



Gulf Air Customer review :  26 April 2012 by Eva-Ch Hagberg    (Sweden)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew from Copenhagen to Mumbai - a very pleasant experience. Aircraft was modern and clean with good leg room. Food was nice and staff very helpful. We had the same experience on our return, except that we then were given seats in business class from Mumbai to Bahrain. Next time I will not hesitate using Gulf Air.



Gulf Air Customer review :  13 April 2012 by James Parish    (UK)

Rating : 5/10

Score 5 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Overall mixed trip, London Heathrow-Abu Dhabi via Bahrain. First flight on ageing A330, A bit shabby but otherwise clean. Food tasteless and I could not eat all of it, it was a night flight so I slept most of the way and the entertainment was nothing to shout about. Connection to Abu Dhabi was ok but Gulf Air changed the plane to an ageing A319. The snack offered was horrible. Return connection to Bahrain a completely different story. Very new and clean Embraer E-190. Inflight entertainment was brilliant with plenty of choice. Breakfast was very tasty. Return flight was much the same with the food not very nice and the entertainment not great. I think I will be sticking to British Airways next time.



Gulf Air Customer review :  14 March 2012 by S Andrews    (UK)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London-Bahrain, Bahrain-Manila return to London. Could not fault, staff very helpful, food and service very good with friendly staff, informative announcements and on each flight we departed on time and arrived early. All in all a good experience.






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