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Gulf Air Passenger Reviews and Gulf Air Customer Trip Reports
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Gulf Air Customer review : 21 November 2011 by C Cutter (Qatar) |
| Rating : 2/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Doha-Bahrain-Bangkok return. Was shocked what poor condition the aircraft was in. Outbound my partners
seat wouldn't stay upright so kept reclining back the whole trip. The TV monitors weren't working in our whole
section. On the BKK to Doha return, again the plane was in poor condition and while the TV monitors kind of
worked, the speakers didn't so once again we were staring at the seat for 7 hours. I saved money flying them
but next time I would rather spend more money and fly a better airline.
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Gulf Air Customer review : 10 November 2011 by D Anderson (UK) |
| Rating : 4/10 |
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Cabin Flown | Business |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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LHR-BAH-KUL Lounge at LHR very nice, good food and service. Not so good once I got onboard. In the back
bit of Business, which is more Premium Economy than business. First seat didn't work so I moved (only 4 in
cabin) and the second seat stopped working. AVOD very poor quality and choice. On check-in I'd been warned
that refurb work at BAH meant they were using a temporary lounge. They were using the quite basic Cathay
lounge instead which was crowded and poor. For the leg to KUL I was bumped up to the front row, decent
seat and more attentive service. Handed out personal media players but still a limited choice. Food good on
both legs but drinks service a bit slow and forgetful.
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Gulf Air customer review : 13 October 2011 by Danny Walker (UK)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Budget airline of the middle east. London to Dubai via Bahrain. The only food served on a 6 hour flight was one
poorly cooked meal - TV did not start working until 2.5 hours into the flight then was fuzzy and speakers did not
work for 4 hours with a fault in the system. Legroom is below the stated pitch on the website. Poor staff who
ignore the call button and simply not bothered. Requested veg meal was told we don't have that, so we will give you
a chicken meal and just take out the chicken and eat the rice!
Gulf Air customer review : 12 October 2011 by K Hayes (Thailand)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
The check in staff were pretty abysmal and staff onboard were a little frosty too, almost sarcastic when I asked if
the toilet was the only one, all I got was 'well, it is a small plane sir.' It is as if we passengers are an
inconvenience to them. Istanbul to Bahrain was an Embraer 190 - very nice but very pokey - I could feel every bump
on the runway and shortly after some serious and unsettling turbulence! Another annoyance was that the headphones
didn't work so I gave up on them pretty early on. Bahrain to Bangkok an A330. The staff seemed a touch frosty save
for one steward. Food wise, no real complaints - again pretty reasonable for the price but what happened to
coffee/tea after dinner? Inflight entertainment was good but films I had already seen and as it was a night flight
I opted for some sleep. Good for the price paid, but nothing more.
Gulf Air customer review : 19 September 2011 by T Varghese (Germany)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Got bumped at Bahrain during a TRV-ABQ itinerary, had to stay overnight, which meant I missed the connection in
NYC to ABQ. They put me up in Bahrain, but no compensation at all was given, for one whole day of delay. Also,
extremely rude and unprofessional personnel. They are probably made that way by dealing with lots of unsatisfied
customers.
Gulf Air customer review : 15 September 2011 by M Fontana (Italy)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
Milano Malpensa to Bahrain in Economy and Business on the return to Italy. Both cabins very clean, crew
extremely professional, good seats in Economy - I could easily sleep. Old but comfortable seats in Business.
Good quality of food in both cabins and entertainment with several movies (in Italian too), music and video games.
I would fly again.
Gulf Air customer review : 11 September 2011 by M Corradi (Italy)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
After having bought a Milan-Bangkok return Economy class for myself and my partner, once at the Malpensa
airport I decided to buy a Business Class upgrade. Business Class was made of old fashion seats just a bit larger
with a pathetic foot rest that did not even fully extend. We chose to fly Economy on the return due to upgrade
problems. The plane from Bangkok to Bahrain seemed to be old with poor maintenance, seats rows close and the
seats have a poor reclining angle. Bahrain to Milan was even worse - it had only 2 toilets for the entire Economy
Class, they played percussion music during the entire night flight and every now and then the entire light system
would go into a strobe effect that lasted several minutes.
Gulf Air customer review : 26 August 2011 by O Hammoudy (Egypt)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
CAI-BAH-MCT checked-in 24 hrs before my flight. First leg onboard A330, spacious, comfortable and clean.
Upgraded to Business Class meant an enjoyable first leg with attentive crew. Flight to Muscat on a pretty new
Embraer E190, tight seats are comfortable, food is ok, during takeoff the AC kept dropping water on me. Worth
the price.
Gulf Air customer review : 23 August 2011 by Raju Malla (USA)
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Trip Rating : 2/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Frankfurt to Bahrain, Bahrain to Kathmandu return. Economy class inflight entertainment system was limited and
old fashioned. Blurry monitor and old remote with limited options. Food quality was awful, limited wines and soft
drinks during 7 hr flight. Chicken meal and pasta, when I asked for chicken they said pasta was only my option.
Gulf Air customer review : 18 August 2011 by Anders Pedersen (Denmark)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
CPH-BAH-BKK. The airline is new to Copenhagen; thus they have been selling promotional tickets. First leg was an
A321, operated by Privatair but dressed in Gulf Air colours. Aircraft only 25% full. Service was excellent: 3 meal
options (in fact reduced to two due to low loading of passengers). Free and constant flow of drinks, if asked for
one was mostly offered two. Wines of lower quality, only tolerable. Very good service, excellent IFE, lots of
movies. BAH-BKK: A330. Noisy, plane 75% full, but still nice caring service. Good food, 3 options again. I rejected
the red wine, and the FA brought me a glass of a much better wine from the Business Class section. In the
morning, they let me sleep instead of giving me breakfast, which I was pleased with.
Gulf Air customer review : 15 August 2011 by Pieter van Buul (Netherlands)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-BAH-KTM. Nice trip with no delays. Food was ok from LHR-BAH with some western style dishes. To KTM food
was more Asian which was nice with plenty of drinks rounds. When asked for more legroom, I got an upgrade to
Business class. BAH aircraft was A330, which looked nice and new. To KTM we flew an A340, which was tired and
worn out.
Gulf Air customer review : 27 July 2011 by J Corrigan (USA)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
KBL-BAH-CDG-BOS (code share w/AA) and BOS (code share w/AA) LHR-BAH-KBL. In short, GF offers and
delivers excellent value for money. On the flight from Kabul to BAH, the Arabic lamb stew and tabuleh salad were
nothing short of excellent, and the full, open bar service is generous, as nearly unlimited rounds are offered.
Transiting BAH is very easy, and GF's arrangement with Aeroports de Paris is such that it is assigned gates at CDG
that are immediately adjacent to its code-share partner, AA, so that transit experience is seamless, as well. At
LHR, a change of terminal is required, but ground personnel are very helpful. All in all, a very good travel
experience with Gulf Air.
Gulf Air customer review : 25 July 2011 by Neil Vincent (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LHR-BAH, BAH-CMB. First leg on A330, not bad service. Crew worked hard and were very polite. Did not have
food so cannot comment on taste. Lady sitting next to me had about 3 pieces of baggage with her. And she held
onto it during the course of the flight. Entertainment not the latest. 2nd leg on A320, again very hardworking crew.
I found crew were pleasant and ready to help. Food was poor and bland on this sector. Plenty of juice rounds
which was nice but entertainment was old. All flights on time.
Gulf Air customer review : 24 June 2011 by M Al Mohannadi (Qatar)
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Trip Rating : 6/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
DOH-BAH-MXP return in May, excellent cabin crew, quality of food was also good
(quantity is not), portable entertainment system which worked fine but without
to many options, both legs departures and arrivals were on time. Falcon Gold
Lounge in Bahrain was a little bed cramped but fine for 2 hours connection
flight.
Gulf Air customer review : 17 June 2011 by Y Choo (Malaysia)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Paris-Kuala Lumpur Economy class. One-way fare was the cheapest among airlines for last
minute booking, as cheap as AirAsiaX. Flight on time, check in at CDG quick. Transit at the
Bahrain hassle free. Seat quite comfortable, passengers were provided with eye mask and socks.
Inflight entertainment was OK, around 20 video channels on 6.5" LCD screen. Inflight meals was
average. Cabin crew quite attentive and friendly.
Gulf Air customer review : 9 June 2011 by Imran Hassani (UK)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
DXB-BAH-LHR. Onboard service adequate between BAH-LHR. IFE A330 outdated and frequently
freezing. Been flying regularly with Gulf Air since early nineties. The service has certainly
dipped in standards since then. They have a lot of room for improvement if they are to compete
with the other carriers of the Gulf. Certainly rank as a 3 star carrier. LHR-BAH-DXB once again
service pretty much average, no IFE working on whole A330 flight to BAH. Staff were helpful and
polite, aircraft looking very tired and dilapidated.
Gulf Air customer review : 5 June 2011 by Nigel Garth (Canada)
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Trip Rating : 6/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
London to Colombo via Bahrain. The staff were friendly, food nothing special, beverage
selection was good. There was a problem with my seat on the first journey from London to
Bahrain and I could not recline which was an annoyance. The entertainment system was not very
good - a very old system. On the second journey however, I got a free upgrade to Business
class, the service was very good. They really to cater to every need that you have in business
class. The aircraft on first journey was an A330 and a nice aircraft, Bahrain to Colombo an
A320 very small.
Gulf Air customer review : 30 May 2011 by H Al Khudairy (Saudi Arabia)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
RUH-KUL. The entertainment was bad, they did not serve headphones on a 9 hours flight.
Gulf Air customer review : 12 May 2011 by P Quaife (UK)
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Trip Rating : 0/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Was supposed to be flying with Gulf Air from Isfahan to London via Bahrain. Gulf cancelled
the flight and refused to make alternative arrangements. I won't be flying with them again.
Gulf Air customer review : 6 May 2011 by Georgios Vrontos (Greece)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
ATH-BAH-KUL, E190 was new and pleasant with great IFE. A330 was ok with no complaints. Service
was good and the food tasty. In the A330 flight the service was adequate even though there was
a long time that the staff was disappeared (after lunch till breakfast). I noticed that people
were going to the back galley and returning with sandwiches and refreshment. We had a 10 hour
stopover in BAH and provided hotel, food, visa support.
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