GMG Airlines - by P Cooper

27 November 2007  Customer Trip Rating :

What a disaster! Most of their planes are grounded as not airworthy, most flights out of Kathmandu are cancelled - do not book with this airline! Unreliable. Did see one plane leave from Dakka to Kuala Lumpur however, so at least one is still working.

GMG Airlines - by Dave Stanley

17 May 2007   Customer Trip Rating : n/a

My own experience of this airline was not so good. I had late flights and one cancelled just before we started moving when the pilots window shattered. I found Biman to be better.

GMG Airlines - by Paul Rex

2 November 2006   Customer Trip Rating : n/a

GMG has just acquired two MD-82 jets and is now flying international routes from Dhaka to Kathmandu, Bangkok and Delhi. I flew Business Class return to Kathmandu on 24/10 and 26/10. Seating is 2+2 with leather seats and you get a pre-meal drink, hot meal and coffee on this one hour flight. Flight was 30 mins delayed leaving, on time for return. Service was very attentive and, on return to Dhaka, Business Class passengers are bussed first to the terminal. As a welcome alternative to Biman with all its problems, this small and professional airline deserves to do well.

GMG Airlines - by Riaz Osmani

1 March 2005

This private enterprise provides execellent value for money. Bought the ticket for the flight from Dhaka to Jessore and back from the airlines office in Dhaka. Airline repeatedly called me the next two days for letting me know of slight changes in schedules due to sudden permission and operation of a daily flight to Kolkata. Check-in was professional. Would have been better had the passengers known how to queue. May be the airline can hire more staff to bully unruly passengers into queuing! Flight was 30 minutes each way on a Canadian Dash aircraft. Small aircraft did have a congested and worn out feeling but it was only for 30 minutes. Sole female flight attendant distributed a selection of biscuits, cakes, chocolates, mango juice or yoghurt for snacks followed by bottled water. It was time to land before you realized. Much better than Biman.

GMG Airlines - by Wasim Choudhury

28 June 2004

If you are tired of the unprofessional service of Biman, you must try GMG Airlines. The airline is small -- 3 Dash 8s in the fleet -- but run very professionally. Currently flying only domestically in Bangladesh, the airline has just received rights to fly to Kolkata (Calcuta) in India from Chittagong and Kathmandu from Dhaka. I flew the airline for a day trip to Chittagong from Dhaka. While Biman ticket desk was unable to help me get a ticket at Dhaka airport ("We can sell you a ticket, but we don't exactly know the schedules -- they change often and our PC and telephone are out of order"!), GMG ticket agent was courteous, gave me the schedule and informed me of the payment options (cash or credit card). The check-in was a breeze -- and the wait at the lounge at the domestic terminal was fine. Since I was flying back on the same day, I was given a return boarding pass and was told I could show up only 15 minutes before my return trip GMG serves hot beverages to its customers, and provides newspapers at the lounge. Ok, this is not the world class lounge of Singapore Airlines, but compared to Biman, this was majestic. The flight to Chittagong was pleasant. The aircraft was clean and well kept. There is a snack service, and it again newspapers were provided to passengers. The flight left on time. The return flight was efficient as well, and the check-in at the new Chittagong airport was impressive. The ground crew was courteous and knowledgable. Overall, I was very impressed with the way GMG operates.