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Freebird Airlines Passenger Reviews and Freebird Airlines Customer Trip Reports

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Customer Review scoring : Freebird Airlines
5.1 out of 10  5.1 out of 10
16 reviews
 

 



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Freebird Airlines customer travel guide

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Freebird Airlines customer review :  29 May 2013 by K Brown (UK)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Whilst our return flight from Dalaman to the UK with Freebird was punctual, there's not a lot else I can say for it. The staff (all female) could hardly speak English, they were rude and surly. In my opinion the staff could do with attending some customer service training courses and English lessons! There was a bad atmosphere on the plane the whole flight home, with many people unhappy about how they were being treated. Not the best way to end a lovely holiday in Turkey. We will not be using Freebird again - and we are frequent travellers to Turkey.


Freebird Airlines customer review :  17 April 2013 by Brian Schofield (UK)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

No

Value for Money:

Yes

Cabin Flown:

Economy

We flew Gatwick to Antalya. Flight out was an hour late and food was a dry cheese sandwich, seats very tight. Return flight took off on time, then after an hour of flying round in circles were told we were returning to the airport. Left is a deserted part of the airport for 6 hours with little info, offered a burger king meal, finally took off some 6 hours late, but at least given a very tasty hot meal and this plane had more leg room. They seem to be a very budget airline and they don't inspire confidence in me.


Freebird Airlines customer review :  6 March 2013 by M Cuthbert (Scotland)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

We were in row 30 going out to Antalya and row 28 on our return to Gatwick. Our knees were crushed against the seat in front. Every time the woman in front of me moved my back was forced against my seat. I am 5' 7". I dropped something and couldn't get down to pick it up. I am not overweight. My husband took ill during our stay. There were no spare seats to move to in the emergency exits on the return journey despite the steward suggesting we move when she saw our discomfort. Very disturbing.


Freebird Airlines customer review :  29 August 2011 by Mark Roef (Belgium)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Antalya to Brussels. Leg space is very small, food was not tasty. Cabin crew friendly and professional, speaking Flemish, French, English and Turkish. No delays and a good flight.


Freebird Airlines customer review :  19 July 2011 by T Berger (Belgium)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Brussels-Izmir. An extremely funny cockpit crew made announcements in English, French and Turkish. We departed 15min late due to 'heavy traffic' at Brussels airport and on the way to Turkey but landed right on time in Izmir. The A320 was clean, the cabin crew friendly and helpful. Meals ok and legroom as good/bad like every other charter company we use before. We would certainly fly with them again, a pleasant experience.


Freebird Airlines customer review :  4 April 2011 by A Eddie (Turkey)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Stockholm to Antalya A320, all leather seats but no extra leg room. Meal was tasty, dessert was perfect. Staff were friendly and smiling. Free non alcoholic drinks served. The magazine onboard was in German and English.


Freebird Airlines customer review :  3 January 2011 by Torunn Skifjeld (Norway)

 

Trip Rating :  2/10

Score 2 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

We flew Antalya to Oslo in October 2010 with Freebird Airlines. Way too small space for legs, and very uncomfortable seats. The food was not tasty, the plane was not in the condition it should be, being filthy and worn.


FREEBIRD AIRLINES review :  13 May 2010 by J Kaptein (Netherlands)

 

Trip Rating :  4/10

Score 4 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Brussels to Bodrum and back, chartered by TUI on A321-200. No space for long legs, seat in front of us was broken and could not be put in upright position, which meant even less space for partner. Kids meal was cold, 2 very small drinks during a five hour trip as we landed in Izmir, before reaching Bodrum.


FREEBIRD AIRLINES review :  6 October 2009 by Alan Lacey (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Gatwick to Dalaman return. Both flights on time. Comfortable, clean aircraft (allocated exit seats with no extra charge ). Immaculate crew were friendly and attentive and served a free meal which was enjoyable. No fuss and no hard sell of scratch cards - better than the average British charter airline.


FREEBIRD AIRLINES review :  22 September 2009 by G Van Nuffel (Belgium)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Brussels to Antalya (Turkey) and back in September chartered by TUI on an A321-200. Specially booked a seat at the emergency exit, worth the extra money, no seat in front of me for more than a meter. The flights were on time. The hot meal and drinks (1 soft drink + 1 coffee or tea) were extra to be booked and alright. Staff friendly, speaking English and Turkish of course. For satisfaction, I've rated Freebird while keeping in mind that these were charter flights.


FREEBIRD AIRLINES review :  10 August 2009 by R Foster (UK)

 

Trip Rating :  2/10

Score 2 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Booked on flight Gatwick to Dalaman on 1st August - flight was due to take off at 1025hrs. After being told very little for the next 12 hours, we took off at 0030hrs the next day. Plane clean, food ok and cabin crew fairly helpful. Was later told this happens quite a lot.


FREEBIRD AIRLINES review :  13 July 2009 by Sofie Belmans (Belgium)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Brussels to Antalya and back chartered for travel agency - believe it was an A321-200. I don't know who took the measurements to install the seats in that plane but I'm sure he had to be smaller then 1.50m. I never had so little leg space before. Even standard sized people had problems fitting between the seats. The food & drinks were adequate, staff were friendly.



FreeBird Airlines - by Fiona Robson

2 October 2005

We travelled from Bristol to Dalaman with FreeBird in Sept 05 for the first time and were very impressed by the service. Good seats & better leg room than other charter flight companies and efficient & friendly staff. Faster flight times than we had encountered before & they departed on time. Meals were adequate with free soft drinks. No entertainment was not a problem and on both legs of the flight we commented that they do not use the tannoy system to announce too much drivel that we always find on other charter flight. This was especially welcome on a 6am flight back to the UK when you are not being constantly woken by different announcements through out the flight thus enabling people to sleep. Will use again in the future in preference to other charter flights.

Free Bird Airlines - by Nick Bryan

8 June 2005

I have travelled with some of the big airlines before and I have to say Freebird Airlines were about the best. I travelled with them from Gatwick to Antalya and back over christmas and was very impressed, the 4 hours simply "flew" by. The food was very good, seat comfort was great, and legroom was also very good. I found the staff helpful and attentive. No entertainment on board but then I dont mind, there is so much to see out of the window. I would fly with them again given half the chance. The only thing I hope is that they keep flying, the last time I was able to rave about an airline (Duo) they went bust shortly after.

Free Bird Airlines - by John Dienn

11 May 2005

We found this airline to be very good on leg room with friendly crew. Meal was very tasty served with hot rolls and a soft drink followed by tea or coffee. There was one alcoholic drink service on the flight but they are more than willing to sell more if required. No entertainment, but that is no problem and as mentioned by other users the seats are comfortable. Will use again in july.


Free Bird Airlines - by Bob Ellis

25 April 2005

Turkish airline operating on the Manchester - Dalaman route. My recent flights were to Dalaman return. I found both flights to be very good quality from check in at Manchester to return back. The Turkish crew were polite and offered excellent service during the 4 hour flights, providing one paid alcoholic drinks service, and two free soft drinks service. The meals were plain but good quality, but served and removed quickly, not left on you laps for hours as in other charter airlines. There was no entertainment provided, but this was made up for by comfortable seats and more than adequate leg room for us taller passengers.






 


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