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flyBe Customer Reviews and flyBe Passenger Trip Reports



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FLYBE review :  9 June 2009 : by R Dalgleish   (UK)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Select Cabin

Just a word of advice to all who book flights with flybe. They have changed the bookiong form slightly and when you come to seat booking you have 2 options to change you seat or accept the seat. If you check ACCEPT be warned that this will cost you £6. The only way to avoid this is to go right to the bottom of the page and check the continue box. The site is totally misleading and seems to be designed to "dupe" everyone into paying £6. Please beware!


FLYBE review :  9 June 2009 : by J Taverner   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

BHX to Milan, online check in easy, flight early into Milan. FA's pleasant. Return in Dash 800, 10 minutes late departing and very bumpy over Alps with big storms.


FLYBE review :  6 June 2009 : by M Gooding   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I travel Flybe between Exeter - CDG a few times a week. Although I am on business, I never go for their 'economy plus' option which costs £100 each/way extra on top of the normal fare and only give you a couple of measly extras, so I go for normal economy and get the same seats anyway! Flybe seem to be efficient on this route and seem to be on-time or early. Especially on their late night returns to Exeter and early morning service to Paris. Comfort is good on the plane, considering the flight only usually lasts just over 60 minutes. However one of the problems recently is that the planes are very loud (due to having propellers) and they always seem to shudder just after takeoff.


FLYBE review :  3 June 2009 : by T Alexander   (UK)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Flybe seem very over priced for what they offer. They market themselves as low cost but in reality seem to be a very high cost airline who try to charge you for virtually anything and everything. If you avoid paying extra for your luggage you are harassed by their ground staff who desperately want to check the dimensions of your carry on (which to fit have to be less than most other airlines). It is a shame they behave in this way because their cabin crew are generally quite pleasant and their aircraft are usually clean and modern.


FLYBE review :  27 May 2009 : by K May   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LGW- INV. Embraer 190 jet bright and comfortable with 2x2 seating. Crew very pleasant on half full plane.


FLYBE review :  20 May 2009 : by P Hansson   (UK)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

I can only add to what 100's of Flybe passengers have previously expressed, a self-declared low-cost airline with a virtual monopoly from my local airport of Exeter, Devon, and milking their position to the max. by charging the locals outrageous prices, eg £55 taxes per person to fly return to Faro, Portugal, total price booked 4 months in advance amounts to £270 per person! I for one will be the first one to desert this company as soon as they have any viable competition. I have used this company many times over the years and always paid through the nose and have nothing good to say or recommend about them. A high-cost airline with a rip-off culture, stay well away if you can!


FLYBE review :  12 May 2009 : by Jeremy Brown   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I have now done about 18 Flybe flights in 12 months; mostly between Southampton and Bergerac. I live in North London and find the 70 minute train ride to Southampton Airport very worthwhile. FlyBe fares may not be the lowest, but they don't reach the 'rip-off level of Ryanair. Flybe treat passengers with respect and appreciate their business. Planes always clean, comfortable and usually on time.


FLYBE review :  7 May 2009 : by Paul Clifford   (UK)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

I want to like Flybe as they fly from my local airport but their business practices make it very difficult to do so. They market themselves as a low cost airline but their flights always seem far more expensive than others eg Easyjet and Ryanair. Their taxes and charges too are more. Most annoying though is their baggage charge. I usually check in online and have a carry on case that fits within their dimensions yet recently I am still being told that I have to go to their desk and have it checked. When it fits clearly within their hand baggage case measuring cage, they now insist on weighing it. Everything about Flybe now seems to be about getting their passengers to pay more. I for one have had enough.


FLYBE review :  5 May 2009 : by G Meardi   (UK)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

I fly frequently with FlyBe, only because it monopolises many routes from Birmingham, which I need for family and work reasons (to Hamburg and Milan mostly). Previously, these connections were operated by BA at a much better service and lower average price. So I'd define Flybe as a company for the market niche 'high price - low service', I have paid up to £600 for BHX-Milan, with still not checked luggage and not even a glass of water included. But the worst thing is their hand-luggage policy: they do not advertise clearly that their size limits are lower than average (50x35x23cm instead of the 55x35x25cm of most airlines). In this way, many cabin- specified trolley bags fall fool of their policies and passengers are met with £12 fees. One would accept this if prices were as low as for Ryanair, but not if prices are higher than for BA.


FLYBE review :  27 April 2009 : by E Larkin   (UK)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Paris CDG to Southampton. Courteous and efficient - but I thought a gang of drunken hooligans were on the plane. It turned out that Flybe have gone in for brutal musak, occasionally interrupted by an over-excited 15-year-old, yelling that he is young. Good for him. When he shut up, the fighting broke out again. Flybe are running an airline, not a funfair, and even the young are only travelling.


FLYBE review :  27 April 2009 : by A Hall   (UK)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Returning from a transatlantic cruise my husband and I were flying back from Southampton to Leeds Bradford this week with Flybe. We had three suitcases (checked in on-line and paid for) and two hand bags, both within all airline hand-baggage size restrictions - oh, but not Flybe. They omit to tell you that their cabin overhead lockers are smaller than any other airline, so any cabin baggage has to be to their own size limits. They would not allow our hand baggage on board. We had to empty everything out and squeeze it all, including one of the bags, into our other suitcases, thus making our hold luggage 14kg overweight - for which we were charged GBP180. We were so distressed, my husband went to try and hire a car. It would have only cost us £86 to take a car all the way home and return it to a local office in Harrogate the next day, but unfortunately they had run out of cars. No surprise there then. We were surrounded by other people also in the same situation. One couple, flying to Belfast were actually advised to empty there hand luggage into black bin liners (provided by flybe ground staff), pay an extra £13 per bag for EMPTY extra baggage, and check in their bin liners as their hand luggage allowance. These would of course fit the required measurement. What a joke. The Flybe staff were rude and unaccomodating - they really could not care one jot how upset we were. Not just us, but lots of other passengers around us, most of whom had been on the same cruise as ourselves. Value for money airline? You've got to be kidding.




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