|
|
|
flyBe Customer Reviews and flyBe Passenger Trip Reports |
|
|
|
|
FLYBE review : 9 June 2009 : by R Dalgleish (UK)
| |
Trip Rating : 5/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Select Cabin |
Just a word of advice to all who book flights with flybe. They have changed the bookiong form
slightly and when you come to seat booking you have 2 options to change you seat or accept the
seat. If you check ACCEPT be warned that this will cost you £6. The only way to avoid this is
to go right to the bottom of the page and check the continue box. The site is totally
misleading and seems to be designed to "dupe" everyone into paying £6. Please beware!
FLYBE review : 9 June 2009 : by J Taverner (UK)
| |
Trip Rating : 9/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
BHX to Milan, online check in easy, flight early into Milan. FA's pleasant. Return in Dash
800, 10 minutes late departing and very bumpy over Alps with big storms.
FLYBE review : 6 June 2009 : by M Gooding (UK)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
I travel Flybe between Exeter - CDG a few times a week. Although I am on business, I never go
for their 'economy plus' option which costs £100 each/way extra on top of the normal fare and
only give you a couple of measly extras, so I go for normal economy and get the same seats
anyway! Flybe seem to be efficient on this route and seem to be on-time or early. Especially
on their late night returns to Exeter and early morning service to Paris. Comfort is good on
the plane, considering the flight only usually lasts just over 60 minutes. However one of the
problems recently is that the planes are very loud (due to having propellers) and they always
seem to shudder just after takeoff.
FLYBE review : 3 June 2009 : by T Alexander (UK)
| |
Trip Rating : 1/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
Flybe seem very over priced for what they offer. They market themselves as low cost but in
reality seem to be a very high cost airline who try to charge you for virtually anything and
everything. If you avoid paying extra for your luggage you are harassed by their ground staff
who desperately want to check the dimensions of your carry on (which to fit have to be less
than most other airlines). It is a shame they behave in this way because their cabin crew are
generally quite pleasant and their aircraft are usually clean and modern.
FLYBE review : 27 May 2009 : by K May (UK)
| |
Trip Rating : 8/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
LGW- INV. Embraer 190 jet bright and comfortable with 2x2 seating. Crew very pleasant on half
full plane.
FLYBE review : 20 May 2009 : by P Hansson (UK)
| |
Trip Rating : 0/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
I can only add to what 100's of Flybe passengers have previously expressed, a self-declared
low-cost airline with a virtual monopoly from my local airport of Exeter, Devon, and milking
their position to the max. by charging the locals outrageous prices, eg £55 taxes per person
to fly return to Faro, Portugal, total price booked 4 months in advance amounts to £270 per
person! I for one will be the first one to desert this company as soon as they have any viable
competition. I have used this company many times over the years and always paid through the
nose and have nothing good to say or recommend about them. A high-cost airline with a rip-off
culture, stay well away if you can!
FLYBE review : 12 May 2009 : by Jeremy Brown (UK)
| |
Trip Rating : 10/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
I have now done about 18 Flybe flights in 12 months; mostly between Southampton and Bergerac.
I live in North London and find the 70 minute train ride to Southampton Airport very
worthwhile. FlyBe fares may not be the lowest, but they don't reach the 'rip-off level of
Ryanair. Flybe treat passengers with respect and appreciate their business. Planes always
clean, comfortable and usually on time.
FLYBE review : 7 May 2009 : by Paul Clifford (UK)
| |
Trip Rating : 1/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
I want to like Flybe as they fly from my local airport but their business practices make it
very difficult to do so. They market themselves as a low cost airline but their flights always
seem far more expensive than others eg Easyjet and Ryanair. Their taxes and charges too are
more. Most annoying though is their baggage charge. I usually check in online and have a carry
on case that fits within their dimensions yet recently I am still being told that I have to go
to their desk and have it checked. When it fits clearly within their hand baggage case
measuring cage, they now insist on weighing it. Everything about Flybe now seems to be about
getting their passengers to pay more. I for one have had enough.
FLYBE review : 5 May 2009 : by G Meardi (UK)
| |
Trip Rating : 1/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
I fly frequently with FlyBe, only because it monopolises many routes from Birmingham, which I
need for family and work reasons (to Hamburg and Milan mostly). Previously, these connections
were operated by BA at a much better service and lower average price. So I'd define Flybe as a
company for the market niche 'high price - low service', I have paid up to £600 for BHX-Milan,
with still not checked luggage and not even a glass of water included. But the worst thing is
their hand-luggage policy: they do not advertise clearly that their size limits are lower than
average (50x35x23cm instead of the 55x35x25cm of most airlines). In this way, many cabin-
specified trolley bags fall fool of their policies and passengers are met with £12 fees. One
would accept this if prices were as low as for Ryanair, but not if prices are higher than for
BA.
FLYBE review : 27 April 2009 : by E Larkin (UK)
| |
Trip Rating : 5/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
Paris CDG to Southampton. Courteous and efficient - but I thought a gang of drunken hooligans
were on the plane. It turned out that Flybe have gone in for brutal musak, occasionally
interrupted by an over-excited 15-year-old, yelling that he is young. Good for him. When he
shut up, the fighting broke out again. Flybe are running an airline, not a funfair, and even
the young are only travelling.
FLYBE review : 27 April 2009 : by A Hall (UK)
| |
Trip Rating : 0/10 |
 |
Recommended: |
 |
Value for Money: |
 |
Cabin Flown: | Economy |
Returning from a transatlantic cruise my husband and I were flying back from Southampton to
Leeds Bradford this week with Flybe. We had three suitcases (checked in on-line and paid for)
and two hand bags, both within all airline hand-baggage size restrictions - oh, but not Flybe.
They omit to tell you that their cabin overhead lockers are smaller than any other airline, so
any cabin baggage has to be to their own size limits. They would not allow our hand baggage
on board. We had to empty everything out and squeeze it all, including one of the bags, into
our other suitcases, thus making our hold luggage 14kg overweight - for which we were charged
GBP180. We were so distressed, my husband went to try and hire a car. It would have only cost
us £86 to take a car all the way home and return it to a local office in Harrogate the next
day, but unfortunately they had run out of cars. No surprise there then. We were surrounded by
other people also in the same situation. One couple, flying to Belfast were actually advised
to empty there hand luggage into black bin liners (provided by flybe ground staff), pay an
extra £13 per bag for EMPTY extra baggage, and check in their bin liners as their hand luggage
allowance. These would of course fit the required measurement. What a joke. The Flybe staff
were rude and unaccomodating - they really could not care one jot how upset we were. Not just
us, but lots of other passengers around us, most of whom had been on the same cruise as
ourselves. Value for money airline? You've got to be kidding.
|
|
|
If you experience any problems submitting comments on the above link, please use our general Feedback Page |
|
|
|