First Air Passenger Reviews and First Air Customer Trip Reports     No Ranking Awarded       Add your First Air Review   No First Air Star Ranking   Airline Reviews : A-Z Index   Customer Review scoring : First Air   9 out of 10 5 reviews

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First Air customer review :  20 December 2012 by Susan Gammage   (Canada)

My flight to Rankin Inlet was on a 731 with First Air Airlines, at 10.30 am, out of Winnipeg. We had a lot more leg and elbow room, wider seats, free pillows, blankets and newspapers. The captain introduced himself and told us what to expect on the flight and the weather conditions in Rankin. When we reached cruising altitude, we were given a hot cloth, then offered 3 choices for breakfast. As we begin our descent, offered dinner mints.

First Air customer review :  31 July 2011 by Frances Vander-Reyden   (Canada)

Yellowknife (YZF) to Cambridge Bay (YCB), returning YCB to YZF to Edmonton. The service on these flights could make travellers on Southern routes a little envious. Except for YZF-YEG, flights were on ATR's, flight durations of approx 1.5 to 2 hours.> Offered hot towels, newspapers English and Inuktituk), pillows, hot or cold drinks, as well as cold breakfast and light meal boxes. Generous legroom made, and the attendant catered to every need. YZF-YEG on a B737 and the service was somewhere between a high level economy and business, legroom exceptional. A substantial hot meal (salad, bread, dessert, juice and 3 entree choices) with complimentary wine. First Air allows two free checked bags up to 70lbs each and generous carry-on allowance. No inflight entertainment on any of the flights but it didn't matter - from my window seats I enjoyed the Arctic landscape below.

First Air customer review :  11 July 2011 by Marie Allard   (Canada)

I travel very often, including on First Air. This is one of the last airlines (with its sister airline Air Inuit) to offer true service. Passengers are not treated as cattle, the meals are not just decent but actually good (with wine and special coffee) and the personnel most helpful and pleasant.

First Air customer review :  7 September 2010 by Lionel Lefebvre   (Canada)

YOW-YFB-YOW. Excellent hot meals, breakfast in the morning and lunch in the afternoon. 37 inch seat pitch in B737-200. Very friendly and outgoing flight attendants. Even free wine and a special coffee offered with lunch. Very expensive but so is everything else in Canada's Arctic regions.

First Air- by Gert Polet

16 May 2005

Flew First Air from Yellow Knife to Gjoa Haven and back in May 2000. Real flying in a two-prop machine, looking very sturdy and with magnificent views of the arctic. All on time etc. Good service on board by crew in no-frills jump suits. Recommended.