EUROWINGS review :  5 August 2008 : by Marek Walczyna

Customer Rating : 3/5

WAW-DUS-WAW. Both flights were delayed and operated on Canadiar CRJ-200. The machines seemed to be quite old ones. The staff were friendly and helpful but all of the were chewing gums while providing services or demonstrating safety procedures.

Eurowings review by M Peters

10 March 2008  Customer Trip Rating :

DUS-TLS-DUS. Lufthansa Regional flight operated by Eurowings - overall very pleasant experience, nice leather nice, small aircradt (CRJ-200) with 50 seat, not even half full. Free inflight service including cold + hot drinks (alcohol as well), sandwich and Mars chocolate bar. Crew was friendly, except they only showed up once to serve drinks.

Eurowings review by D Kearney

4 January 2008  Customer Trip Rating :

DUS-HAM. Efficient boarding at Dusseldorf. Y Class about half full. FAs were upbeat and professional - seemed to enjoy their job. Each passenger was greeted on boarding. A drinks service was conducted soon after take off. BAE 146 would have been a little cramped if full and was showing its age. All announcements, including that of the pilot were made in both English and German despite it being a domestic flight. Overall, it was a very brief but enjoyable experience and very good value for the price I paid.

Eurowings review by Aidan Stradling

13 November 2007  Customer Trip Rating :

FRA-HAJ on a BAe 146. Comfortable and pleasant despite being full. This is the high standard that some other airlines should aspire to. Simple, effective, efficient, and quietly professional.

Eurowings review by Seth Harrison

29 January 2007  Customer Trip Rating : N/A

FRA-NUE roundtrip in economy. Not exactly a horror story, but not great either. Food & magazines were only offered to first class passengers, which meant FA on outbound flight never walked past row 7. Too bad we were in row 8! No service offered whatsoever to people in economy. On the return flight we were forbidden from using the overhead bins or the lavoratory - or as the FA said "It's only 40 minutes- hold it!" Overall this FA seemed ready to retire- no facial expression, very unfriendly. At least I had a window seat. BAe 146/Avro RJ85 aircraft dated but comfortable. No IFE whatsoever, not even a magazine for economy class. Frankly, Deutsche Bahn provides better service for the price, and I would much rather ride the train rather than suffer through another Eurowings flight.

Eurowings review by John Novak

26 January 2007

Always late. Took frequently on the route Belgrade, Serbia-Munich, Germany (BEG-MUC) and they were never on time (out of 10+ flights) - of coursing causing missed connections. They either did not excuse or lied (e.g., blaming heavy snow and congestion in Munich - but after showing to the crew on board an on-line web flight information from Munich airport with 95% flights on time, they did not bother to find another excuse or apologize). Service generally nice, food decent. I addressed several complaints for repeating delays to headquarters and have not received any reply or compensation. This cannot be higher than 1.5 star.

Eurowings review by Brendan Walsh

16 September 2006

FRA-TRN On four occasions that I have flown with them one was delayed for an hour because of instrument malfunction. Flap warning light. The second flight was cancelled because of instrument malfunction. The compass did not work. Fifty minute wait on board while the technicians worked, then another attempt at departure which failed. No assistance from FA's just a twenty minute wait on board for the bus that took us back to the terminal. It seems that instrument malfunction is plagueing EW recently.

Eurowings review by Paul Evans

6 September 2006

BHX-FRA on a Bae 146 under Lufthansa code sharing - an enjoyable experience. Flight delayed 45 minutes with an apology but no explanation. This meant we missed our connecting flight to Vienna but the transfer desk at FRA organised seats on the next flight one hour later with no fuss. The seats were comfortable leather with excellent legroom and FAs pleasant and efficient. Usual sandwich supplied which was tasty and good choice of hot/cold drinks.

Eurowings review by Harry Albright

11 July 2006

BHX-FRA on a BAE 146. Generally good, flight on time. BAE 146 slow, and seats very narrow. A 3-3 configuration on this type is ridiculous. If the middle seat is occupied it is very cramped. Legroom is adequate though. Usual service of a small cheese sandwich and a drink, perfectly adequate. Staff friendly. Seatbelt light stayed on for the entire flight for no apparent reason, but people ignored it. Parked at a remote stand at FRA which involves busing. Overall good. It beats driving to Heathrow or Gatwick if you live in the Midlands, and you fly to the real Frankfurt, not an airfield 100 miles away. Cheaper than Ryanair too.

Eurowings review by Matthias Schmutz

1 July 2006

ZRH-TXL in Y. Swiss/Lufthansa sharecode flight operated by Eurowings in a BAe 146. Friendly crew, enough legroom. Lufthansa catering, which on the way to TXL consisted of a triangular, dry, inedible Sandwich out of a paper box. On the way back a much better bread roll. TXL-ZRH with a two hours delay. Explanation given: The technician called to fix a problem, that came up during the flight check, had been stuck for an hour at the airport-security. Hard to say whether it was true or an excuse. Would use them again, if the prize is competitive.

Eurowings- by Tim Pithers

18 February 2006

I have recently flown with Eurowings on a Lufthansa flight from Paris CDG to Munich. The flight crew was professional and appearance very smart. The service was good as flight was only about 50% full. The BAe 146-300 aircraft clean and comfortable.

Eurowings- by Daniel Schlösser

30 November 2005

Wonderful small airline. Flew with them as a Lufthansa codeshare flight Frankfurt - Friedrichshafen and return on a BAE146-200. The service on board was the same as on a regular Lufthansa flight but the fa's were even more pleasant and it seemed as if they really love their job. Both flights left and arrived on time an I would fly with them in the future without hesitation although there is less space on a Bae as on board a B737 or A320 but it's more than enough for 40 minutes in the air.



 

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