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EUROWINGS Passenger Reviews and Passenger Trip Reports |
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EUROWINGS review : 27 July 2009 : by A Lazzaro (USA)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
DUS-MXP, after flying in with Lufthansa from Chicago. Departure on time, luggage correctly
transferred from the Chicago flight, very clean CRJ 200, very smooth flight, professional
crew, landed in Milan ahead of time.
EUROWINGS review : 27 July 2009 : by M Bastian (Netherlands)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Flight on time to Milan Malpensa. Everybody got a little bread with Chicken or Cheese, a
candybar and something to drink. But the 2 stewardesses were quite grumpy towards passengers.
CRJ 200 plane was quite narrow inside and the seat wasn`t big either.
EUROWINGS review : 17 June 2009 : by A Mallon (Germany)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Despite Eurowings getting a bad press since their takeover by Lufthansa, this Canadair jet
breakfast flight had more than enough service to permit me to skip lunch in Cologne later.
EUROWINGS review : 10 March 2009 : by Steve Parsons
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Customer Rating : 1/5 |  |
Dreadful. I fly frequently between Bristol and Frankfurt where, unfortunately there is no
other choice of operator for this route. Lufthansa/Eurowings took over this route
approximately 18 months ago and I have flown around 10 times. Every single one of flights has
been blighted with a problem ranging from serious (emergency divert to Heathrow due to
mechanical failure of the aircraft) to trivial, but highly irritating (about 70% of my
bookings from Frankfurt fail to appear on the e-Tix system). I would not recommend Eurowings
to anyone, and if an alternative carrier is available (and even if you have to pay a little
extra) avoid the pain and fly with them instead.
EUROWINGS review : 16 February
2009 : by Gina Smythe
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Customer Rating : 4/5 |  |
I flew from Frankfurt to Nurmburg during Winter break. My flight to Nurmberg on Eurowings was
smooth, and quick. There isn't much room on this plane, but for a short flight (half an hour)
it was fine. Returning to Frankfurt, I flew in a snowstorm. I was a bit nervous, but the
flight was smooth too.
EUROWINGS review : 19 December 2008 : by Robert Morrison
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Customer Rating : 4/5 |  |
BER to LCY BAE146 - great airline, on time departure from Berlin and surprisingly quick flight to
London. Aircraft was comfortable and clean and the cabin crew were polite and efficient. Overall,
a pleasant experience and we would fly Eurowings again.
EUROWINGS review : 5 August 2008 : by Marek Walczyna
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Customer Rating : 3/5 |  |
WAW-DUS-WAW. Both flights were delayed and operated on Canadiar CRJ-200. The machines seemed to be
quite old ones. The staff were friendly and helpful but all of the were chewing gums while providing
services or demonstrating safety procedures.
Eurowings review by M Peters
10 March 2008 Customer Trip Rating : 
DUS-TLS-DUS. Lufthansa Regional flight operated by Eurowings - overall very pleasant experience,
nice leather nice, small aircradt (CRJ-200) with 50 seat, not even half full. Free inflight service
including cold + hot drinks (alcohol as well), sandwich and Mars chocolate bar. Crew was friendly,
except they only showed up once to serve drinks.
Eurowings review by D Kearney
4 January 2008 Customer Trip Rating : 
DUS-HAM. Efficient boarding at Dusseldorf. Y Class about half full. FAs were upbeat and professional
- seemed to enjoy their job. Each passenger was greeted on boarding. A drinks service was conducted
soon after take off. BAE 146 would have been a little cramped if full and was showing its age. All
announcements, including that of the pilot were made in both English and German despite it being a
domestic flight. Overall, it was a very brief but enjoyable experience and very good value for the
price I paid.
Eurowings review by Aidan Stradling
13 November 2007 Customer Trip Rating : 
FRA-HAJ on a BAe 146. Comfortable and pleasant despite being full. This is the high standard that some
other airlines should aspire to. Simple, effective, efficient, and quietly professional.
Eurowings review by Seth Harrison
29 January 2007 Customer Trip Rating : N/A
FRA-NUE roundtrip in economy. Not exactly a horror story, but not great
either. Food & magazines were only offered to first class passengers,
which meant FA on outbound flight never walked past row 7. Too bad we
were in row 8! No service offered whatsoever to people in economy. On
the return flight we were forbidden from using the overhead bins or the
lavoratory - or as the FA said "It's only 40 minutes- hold it!" Overall
this FA seemed ready to retire- no facial expression, very unfriendly.
At least I had a window seat. BAe 146/Avro RJ85 aircraft dated but
comfortable. No IFE whatsoever, not even a magazine for economy class.
Frankly, Deutsche Bahn provides better service for the price, and I
would much rather ride the train rather than suffer through another
Eurowings flight.
Eurowings review by John Novak
26 January 2007
Always late. Took frequently on the route Belgrade, Serbia-Munich,
Germany (BEG-MUC) and they were never on time (out of 10+ flights) - of
coursing causing missed connections. They either did not excuse or lied
(e.g., blaming heavy snow and congestion in Munich - but after showing
to the crew on board an on-line web flight information from Munich
airport with 95% flights on time, they did not bother to find another
excuse or apologize). Service generally nice, food decent. I addressed
several complaints for repeating delays to headquarters and have not
received any reply or compensation. This cannot be higher than 1.5 star.
Eurowings review by Brendan Walsh
16 September 2006
FRA-TRN On four occasions that I have flown with them one was delayed
for an hour because of instrument malfunction. Flap warning light. The
second flight was cancelled because of instrument malfunction. The
compass did not work. Fifty minute wait on board while the technicians
worked, then another attempt at departure which failed. No assistance
from FA's just a twenty minute wait on board for the bus that took us
back to the terminal. It seems that instrument malfunction is plagueing
EW recently.
Eurowings review by Paul Evans
6 September 2006
BHX-FRA on a Bae 146 under Lufthansa code sharing - an enjoyable
experience. Flight delayed 45 minutes with an apology but no
explanation. This meant we missed our connecting flight to Vienna but
the transfer desk at FRA organised seats on the next flight one hour
later with no fuss. The seats were comfortable leather with excellent
legroom and FAs pleasant and efficient. Usual sandwich supplied which
was tasty and good choice of hot/cold drinks.
Eurowings review by Harry Albright
11 July 2006
BHX-FRA on a BAE 146. Generally good, flight on time. BAE 146 slow, and
seats very narrow. A 3-3 configuration on this type is ridiculous. If
the middle seat is occupied it is very cramped. Legroom is adequate
though. Usual service of a small cheese sandwich and a drink, perfectly
adequate. Staff friendly. Seatbelt light stayed on for the entire flight
for no apparent reason, but people ignored it. Parked at a remote stand
at FRA which involves busing. Overall good. It beats driving to Heathrow
or Gatwick if you live in the Midlands, and you fly to the real
Frankfurt, not an airfield 100 miles away. Cheaper than Ryanair too.
Eurowings review by Matthias Schmutz
1 July 2006
ZRH-TXL in Y. Swiss/Lufthansa sharecode flight operated by Eurowings in
a BAe 146. Friendly crew, enough legroom. Lufthansa catering, which on
the way to TXL consisted of a triangular, dry, inedible Sandwich out of
a paper box. On the way back a much better bread roll. TXL-ZRH with a
two hours delay. Explanation given: The technician called to fix a
problem, that came up during the flight check, had been stuck for an
hour at the airport-security. Hard to say whether it was true or an
excuse. Would use them again, if the prize is competitive.
Eurowings- by Tim Pithers
18 February 2006
I have recently flown with Eurowings on a Lufthansa flight from Paris
CDG to Munich. The flight crew was professional and appearance very
smart. The service was good as flight was only about 50% full. The BAe
146-300 aircraft clean and comfortable.
Eurowings- by Daniel Schlösser
30 November 2005
Wonderful small airline. Flew with them as a Lufthansa codeshare flight
Frankfurt - Friedrichshafen and return on a BAE146-200. The service on
board was the same as on a regular Lufthansa flight but the fa's were
even more pleasant and it seemed as if they really love their job. Both
flights left and arrived on time an I would fly with them in the future
without hesitation although there is less space on a Bae as on board a
B737 or A320 but it's more than enough for 40 minutes in the air.
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