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Egyptair customer travel guide
		Egyptair Passenger Trip Reports		Egyptair 3-Star Airline Rating
		Egyptair First and Business Class Lounge Reviews		Egypt Air First & Business class seat reviews
		Egyptair Economy class seat reviews		Egyptair Passenger seat tips
		Egypt Air Aircraft Seat Plans

EGYPTAIR customer review :  4 June 2011 by Jan Landman (Netherlands)

AMS-CAI Business Class. A321 with old business class seats, but still comfortable. Service excellent, food plentiful and tasty. All flights on time, boarding in an organised manner.

EGYPTAIR customer review :  29 May 2011 by Annalisa Greene (Australia)

I flew 4 Egypt Air flights during my holidays to Egypt and Jordan. Most of the flights were about an hour long, with the longest being the flight from Jordan to Cairo. All the planes were new and food supplied looked decent. I had more of an issue with the passengers rather than the staff. Middle Eastern passengers tend to want to sit wherever they want so it is possible that someone will be sitting in your seat and the flight attendants will have to shuffle folks around so you can sit where you were supposed to. Middle Eastern male passengers tended to treat the female flight attendants with disdain and it took the male attendants to get everyone organised. Egyptair doesn't really follow restrictions for carry on luggage so unless you get on early, it is possible there will be nowhere to put your things, except under your seat, or way behind or in front of you.

EGYPTAIR customer review :  29 May 2011 by C Liddle (UK)

Never again! Onboard Staff not very friendly or helpful in general, but that was not the half of it. When arriving at Johannesburg to check in for our return flight to London, we were informed our flight had been cancelled, and that the Friday flights had been non operational for months. Not once were we informed of this and when complaining were told they had sent us an e-mail a week prior to return departure! We were on holiday and in the African bush - unlikely to check e-mails on a daily basis! No one apologised, nor accepted responsibility for mistake and refused to try help us get home on time. Does Star Alliance not mean anything?

EGYPTAIR customer review :  4 October 2011 by N Wutthi (Thailand)

Economy LHR-SSH-LHR. Check-in smooth and efficient with no significant delays. Both flights departed within 10 mins of the scheduled time and both arrived early at destination. Meals were acceptable but not outstanding. Regular non-alcoholic refreshment was served. Inflight entertainment was available but unexciting. No cause for any significant complaint.

EGYPTAIR customer review :  16 September 2011 by Tim Wright (UK)

Travelled to Entebbe via Cairo return. 3 of my 4 trips delayed by at least 90 mins to 2 hrs. The excuse on the first occasion was that we were waiting for a First Class passenger. One of my bags delayed for 2 days when I arrived in Entebbe. I also booked a vegetarian meal, no problem here but all 4 hot meals were the same, rice and grilled vegetables. The service on the flights, staff and transfer through Cairo were fine. But generally the planes particularly on the Entebbe legs were cramped and poor quality compared to others on that route.

EGYPTAIR customer review :  16 September 2011 by Donna Lewis (UK)

I have flown Egyptair several times since my family moved for work 2 yrs ago, I am constantly pleased with the service and overall ease at which staff provide good customer service. I recently returned to London and unfortunately mid flight suffered sickness rather badly. I was treated with respect and dignity and at no time felt a nuisance. I appreciate the service given.

EGYPTAIR customer review :  9 September 2011 by E Smith (UK)

As a disabled passenger they could not have been more helpful and the flight from Heathrow to Cairo was excellent. Food and cabin staff good, the only downside was the rather definite landing we had. Flight by Airbus from Cairo to Alexandria again had lovely cabin staff and refreshments served twice during 40 min flight. Airport staff at Cairo and Alex also friendly and helpful which makes a change.

EGYPTAIR customer review :  7 September 2011 by M Abdou (USA)

CAI-IST. Flight departed on time. Clean and friendly crew. Food was of a good quality, the only sad point is there was no entertainment program.

EGYPTAIR customer review :  4 September 2011 by M Steegen (Belgium)

BRU-CAI-JHB and DAR-CAI-BRU. Airbus not new, no inflight entertainment, food adequate, friendly crew. All flights departed on time and arrived even before scheduled arrival time.

EGYPTAIR customer review :  1 September 2011 by J Jones (USA)

JFK-Cairo. Not a horrible flight but the restrooms were not cleaned in 10 hrs. The cabin was hot and the seat didn't have the air adjustment option. Flight crew seemed lazy and unfriendly. Never came around with water, I had to ask, no rubbish collection.

EGYPTAIR customer review :  31 August 2011 by A Walton (UK)

London Heathrow to Baghdad, with a 4 hour layover in Cairo. I was surprised by the quality, I was expecting terrible service, and an out of date plane, however I had an good check-in experience and the flight itself, on one of Egyptair's newer Boeing 777-300 planes was excellent. While IFE did not have the range of programs that some airlines offer, it offered far more of a range than some. The food was good enough, service was easily available and the cabin crew polite and helpful. The only drawback was no alcohol available. The flight to Baghdad left early and was more than half empty so there was plenty of room to stretch out.

EGYPTAIR customer review :  24 August 2011 by Hugh Duncan (UK)

Good staff, the lack of alcohol contributed to a pleasant flight. Airbuses were a bit tired, but the new Boeing 737-800 was comfortable. Great value, nice service, and only slightly delayed.

EGYPTAIR customer review :  16 August 2011 by C Van Rompaey (Belgium)

CAI-BRU with an old A321 (10 Business seats). Business class might have been acceptable 20 yrs ago, but now it's a real disgrace. Out of date Business Class, no personal screen, no pillow, no amenity bag, two French newspapers, no English ones. Flight attendants tried to make the flight as comfortable as possible.

EGYPTAIR customer review :  14 August 2011 by Akram El Dimerdash (Egypt)

CAI-CPH. Flight was on time, the Aircraft was a new 737-800. Economy class, the service was very good, the staff patient considering the number of school students onboard. FA's tried patiently to control them and keep them seated. BER CAI. Station Manager was extremely friendly to everybody. Flew Business class, the flight was on time, seats were old fashioned but comfortable and functional, Video & Audio programs were excellent, food was good quality and FA's nice and interacting with passengers.

EGYPTAIR customer review :  30 July 2011 by David Simpson (USA)

FRA-CAI. Check-in was very unorganized, waited 1 hr to be checked in. Lounge was nice but very crowded. They don't have Priority Boarding for Business Class passengers. The seat was very uncomfortable considering it was a business class seat - it doesnt become lie flat. There was PTV's but they were blurry and the control panel wasn't working and not very many choice of movies. The food was horrible - cold. The flight attendants hang out in the galley.

EGYPTAIR customer review :  25 July 2011 by A Weishaupt (Germany)

Flight from Cairo to Beijing. Old Business Class, the seats were not comfortable at all. The legroom was like in Economy. The First Class cabin also seemed to offer less comfort than Business normally does. Food was ok. The only advantage is the good value for money.

EGYPTAIR customer review :  23 July 2011 by R Ngazimbi (South Africa)

On my way to New York I had a stopover in Cairo. Ground staff were as polite and helpful as were the inflight staff. Confirmation that this hadn't just been my lucky day I had the same experience on my way back. My only moan was the music. If they could add a little bit of some laid back jazz.

EGYPTAIR customer review :  14 July 2011 by Ahmed Dada (South Africa)

DUR-JHB-CAI. BEY-CAI-JHB-DUR. Excellent comfort and great value for money. Seats were wide plenty if legroom and good footrest. No PTV was a large drawback though but I sleep though out the whole flight. A great airline and will use them again.

EGYPTAIR customer review :  12 July 2011 by H Gendi (Qatar)

Doha-Cairo-Doha, service was good, food was good, most of the crew was helpful, the plane wasn't new, it was old maybe 7 yrs old but it was clean and comfortable. I would travel again with Egypt Air.