Egyptair Passenger Reviews and Egyptair Customer Trip Reports   a World 3-Star Airline       Add your Egyptair Review   Egyptair 3-Star Airline ranking   Airline Reviews : A-Z Index

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Egyptair customer travel guide
		Egyptair Passenger Trip Reports		Egyptair 3-Star Airline Rating
		Egyptair First and Business Class Lounge Reviews		Egypt Air First & Business class seat reviews
		Egyptair Economy class seat reviews		Egyptair Passenger seat tips
		Egypt Air Aircraft Seat Plans

	Egyptair Customer review :  13 February 2012 by A Johnston    (Canada)
	Rating : 8/10 Cabin Flown Business Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Flew from Sharm El Sheikh to CAI on Em-170, and CAI to CAN on 777-300 in Business Class. Both flights were on time and departed with no problems. First flight was full, second flight about 60% full. Only 5 of the 49 business class seats occupied. From CAI to CAN it was overnight flight, so I did not eat. Slept for 6.5 hrs in the flat bed seats, very comfortable. Breakfast was basic, everything served at once on a tray. Very happy with the trip, and the price.

	Egyptair Customer review :  3 February 2012 by Anders Pedersen    (Denmark)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	CPH-CAI-NBO. Egypt Air use smaller aircrafts (AB320 and Boeing 737) for these long distance flights, which makes it a bumpy road. Aircraft's clean, well maintained. Special meals accommodated and delivered to perfection. Food good, FAs appeared attentive and efficient. No alcohol, but staff accepts consuming own drinks you may bring onboard. IFE very poor. Seats roomy and acceptable. Arrival in NBO in the middle of night may seem inconvenient but allow very fast airport to town transfer due to no traffic jams, hardly any traffic at all. Cheap tickets. Fast credit of mileage. All flights punctual.

	Egyptair Customer review :  12 January 2012 by F Eberth    (Switzerland)
	Rating : 6/10 Cabin Flown Business Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	GVA-CAI-BKK v.v. New 777-300ER on the long-haul - a real improvement. Very comfortable lie-flat seats in business, fairly good IFE system, a big step forward. Staff service seems to be improving too. On the way back it seemed like a number of business class seats were occupied by MS staff. Food - main course tasty while the first course seemed to be the same on every flight. They tried to give priority boarding for business passengers in Geneva airport but not well organized. Transfer at CAI airport the same as usual, passing by the transfer desk even if already holding a boarding pass for the onward flight. Lounge ok, flights on time. GVA-CAI-leg served by 737 as usual, with still fairly good business class seating (2-2-configuration). All over, not bad for the money paid.

	Egyptair Customer review :  26 October 2011 by D MacDonald    (UK)
	Rating : 4/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Luxor-Cairo return. A tale of two airlines. Outbound very old 737, seats falling apart and unpleasant crew. Service consisted of a carton of undrinkable liquid with no other choice. Return was a different story. Brand new plane, professional and friendly crew, and choice of drink from the bar.

	Egyptair Customer review :  21 October 2011 by Lesley Bogaert    (Belgium)
	Rating : 7/10 Cabin Flown Economy Value for Money Seat Comfort Staff Service Catering Entertainment Recommended	Brussels - Cairo - Dar Es Salaam in economy. Small and older aircraft on first leg, completely full. Older seats, standard interior, nothing special. Newspapers in French, English and Arabic. Food was ok. Leg space ok. For the price nothing to complain. Second leg also small to medium aircraft with same interior and same service. No problems at all, no fancy things either.

EGYPTAIR customer review :  12 October 2011 by Padmaja Kurma    (Ethiopia)

Rome to Addis Ababa, flight was delayed about 10 hrs in Rome and they did not give any information. Finally we reached Cairo by the time our connecting flight had left. We are forced to wait for next flight but the staff in the airport did not care - with a great force we were kept in hotel for a day, then they asked to vacate the hotel without the confirmation of the flight. We were in the airport from 1100 pm to the next days flight at midnight - almost 24hrs in airport without any facilities. It was their mistake and it is a great punishment to the passengers.

EGYPTAIR customer review :  4 October 2011 by N Wutthi (Thailand)

Economy LHR-SSH-LHR. Check-in smooth and efficient with no significant delays. Both flights departed within 10 mins of the scheduled time and both arrived early at destination. Meals were acceptable but not outstanding. Regular non-alcoholic refreshment was served. Inflight entertainment was available but unexciting. No cause for any significant complaint.

EGYPTAIR customer review :  16 September 2011 by Tim Wright (UK)

Travelled to Entebbe via Cairo return. 3 of my 4 trips delayed by at least 90 mins to 2 hrs. The excuse on the first occasion was that we were waiting for a First Class passenger. One of my bags delayed for 2 days when I arrived in Entebbe. I also booked a vegetarian meal, no problem here but all 4 hot meals were the same, rice and grilled vegetables. The service on the flights, staff and transfer through Cairo were fine. But generally the planes particularly on the Entebbe legs were cramped and poor quality compared to others on that route.

EGYPTAIR customer review :  16 September 2011 by Donna Lewis (UK)

I have flown Egyptair several times since my family moved for work 2 yrs ago, I am constantly pleased with the service and overall ease at which staff provide good customer service. I recently returned to London and unfortunately mid flight suffered sickness rather badly. I was treated with respect and dignity and at no time felt a nuisance. I appreciate the service given.

EGYPTAIR customer review :  9 September 2011 by E Smith (UK)

As a disabled passenger they could not have been more helpful and the flight from Heathrow to Cairo was excellent. Food and cabin staff good, the only downside was the rather definite landing we had. Flight by Airbus from Cairo to Alexandria again had lovely cabin staff and refreshments served twice during 40 min flight. Airport staff at Cairo and Alex also friendly and helpful which makes a change.

EGYPTAIR customer review :  7 September 2011 by M Abdou (USA)

CAI-IST. Flight departed on time. Clean and friendly crew. Food was of a good quality, the only sad point is there was no entertainment program.

EGYPTAIR customer review :  4 September 2011 by M Steegen (Belgium)

BRU-CAI-JHB and DAR-CAI-BRU. Airbus not new, no inflight entertainment, food adequate, friendly crew. All flights departed on time and arrived even before scheduled arrival time.

EGYPTAIR customer review :  1 September 2011 by J Jones (USA)

JFK-Cairo. Not a horrible flight but the restrooms were not cleaned in 10 hrs. The cabin was hot and the seat didn't have the air adjustment option. Flight crew seemed lazy and unfriendly. Never came around with water, I had to ask, no rubbish collection.

EGYPTAIR customer review :  31 August 2011 by A Walton (UK)

London Heathrow to Baghdad, with a 4 hour layover in Cairo. I was surprised by the quality, I was expecting terrible service, and an out of date plane, however I had an good check-in experience and the flight itself, on one of Egyptair's newer Boeing 777-300 planes was excellent. While IFE did not have the range of programs that some airlines offer, it offered far more of a range than some. The food was good enough, service was easily available and the cabin crew polite and helpful. The only drawback was no alcohol available. The flight to Baghdad left early and was more than half empty so there was plenty of room to stretch out.

EGYPTAIR customer review :  24 August 2011 by Hugh Duncan (UK)

Good staff, the lack of alcohol contributed to a pleasant flight. Airbuses were a bit tired, but the new Boeing 737-800 was comfortable. Great value, nice service, and only slightly delayed.

EGYPTAIR customer review :  16 August 2011 by C Van Rompaey (Belgium)

CAI-BRU with an old A321 (10 Business seats). Business class might have been acceptable 20 yrs ago, but now it's a real disgrace. Out of date Business Class, no personal screen, no pillow, no amenity bag, two French newspapers, no English ones. Flight attendants tried to make the flight as comfortable as possible.

EGYPTAIR customer review :  14 August 2011 by Akram El Dimerdash (Egypt)

CAI-CPH. Flight was on time, the Aircraft was a new 737-800. Economy class, the service was very good, the staff patient considering the number of school students onboard. FA's tried patiently to control them and keep them seated. BER CAI. Station Manager was extremely friendly to everybody. Flew Business class, the flight was on time, seats were old fashioned but comfortable and functional, Video & Audio programs were excellent, food was good quality and FA's nice and interacting with passengers.

EGYPTAIR customer review :  30 July 2011 by David Simpson (USA)

FRA-CAI. Check-in was very unorganized, waited 1 hr to be checked in. Lounge was nice but very crowded. They don't have Priority Boarding for Business Class passengers. The seat was very uncomfortable considering it was a business class seat - it doesnt become lie flat. There was PTV's but they were blurry and the control panel wasn't working and not very many choice of movies. The food was horrible - cold. The flight attendants hang out in the galley.

EGYPTAIR customer review :  25 July 2011 by A Weishaupt (Germany)

Flight from Cairo to Beijing. Old Business Class, the seats were not comfortable at all. The legroom was like in Economy. The First Class cabin also seemed to offer less comfort than Business normally does. Food was ok. The only advantage is the good value for money.

EGYPTAIR customer review :  23 July 2011 by R Ngazimbi (South Africa)

On my way to New York I had a stopover in Cairo. Ground staff were as polite and helpful as were the inflight staff. Confirmation that this hadn't just been my lucky day I had the same experience on my way back. My only moan was the music. If they could add a little bit of some laid back jazz.

EGYPTAIR customer review :  14 July 2011 by Ahmed Dada (South Africa)

DUR-JHB-CAI. BEY-CAI-JHB-DUR. Excellent comfort and great value for money. Seats were wide plenty if legroom and good footrest. No PTV was a large drawback though but I sleep though out the whole flight. A great airline and will use them again.

EGYPTAIR customer review :  12 July 2011 by H Gendi (Qatar)

Doha-Cairo-Doha, service was good, food was good, most of the crew was helpful, the plane wasn't new, it was old maybe 7 yrs old but it was clean and comfortable. I would travel again with Egypt Air.

EGYPTAIR customer review :  18 June 2011 by H Davis (Thailand)

Flew BKK-CAI-LHR return. Had new planes on all legs except last flight CAI-BKK. Flights were all more or less on time, cabin crew were friendly enough, food was mostly good. Older plane on last leg had no personal IFE, but as it was a night flight, we tried to sleep anyway, the food was not as good out of Cairo. The new planes were very nice, the toilets were large and very clean and the seats were comfortable. Overall, I was pleasantly surprised and would fly with Eygptair again if the price was right.