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Druk Air Passenger Reviews and Druk Air Customer Trip Reports



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DRUK AIR Customer review :  14 June 2014 by P Acheson    (Canada)

Rating : 7/10

Score 7 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Kathmandu-Thimpu, May 15. Thimpu-Bangkok, May 20 both 2014. Got to see Mount Everest on first flight, in a smallish jet-prop plane. On second flight, I found the meal to be indigestible.



DRUK AIR Customer review :  16 January 2014 by B Feuz    (Switzerland)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Delhi-Paro-Delhi, Oct 7th and Oct 17th. Excellent flight in business class. Fast check in, baggage arrived promptly at both airports. Very good meals, 3 choices. Service a bit rushed, coffee being served when still eating. A nice touch: being allowed in the cockpit when overflying Nepal, beautiful view of Himalaya range. Price a bit expensive, but Druk Air has a monopoly on all flights to Bhutan.



DRUK AIR Customer review :  28 December 2012 by Mark LaPrairie    (Bhutan)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

BKK-PBH, J class. Check in smooth. Departure slightly late due to late arrival night before and need to adhere to minimum rest times for the crew. On board service was excellent with a seasoned cabin crew. Breakfast was hot and tasty. Lots of updates from the flight deck. A good flight overall.



DRUK AIR Customer review :  7 November 2012 by Greg Zarelli    (USA)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew Delhi - Paro return with outbound travel 27 Oct, return 3 Nov. J class both ways. What a wonderful airline! Hot towels before takeoff. Excellent meal en-route with a choice of 3 hot entrees. Bar service. Hot towels again before landing. Seats were standard F class. No entertainment. Flight attendants were friendly and accommodating. Flew right by Mt. Everest both directions which the captain pointed out. Landing in Paro quite interesting as was takeoff.



DRUK AIR customer review :  20 February 2012 by Ron Kuhlmann (USA)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Quite a nice experience. Once onboard, the service is very good and the food and drinks of international standard. Landing and takeoff in Paro is a bit of a rush. Though they are the only carrier to Bhutan, they do a good job and provide a good quality product. Tickets are expensive, but that is due to high costs of operation.


DRUK AIR customer review :  23 November 2011 by Chris Dore (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

KTM-Paro return. Single class on a turbo prop plane. Very bumpy ride into Paro through the valleys but no problems on the return. Snack served both ways. Seating rather cramped. Good views on both legs. Seats on "best" sides seemingly booked well in advance by travel agencies.


DRUK AIR customer review :  16 July 2011 by H Alan (Thailand)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Bangkok-Kolkata-Paro. Flight was very enjoyable, the crew were always happy, the flight was on time. Food was good on the BKK-CCU leg, I was served a proper dinner and on the CCU-Paro flight I was served a small snack but still excellent. My approach into Paro was unforgettable the views were breath taking but I did find the airport small. But overall an Excellent flight and I will be flying Druk Air again.


DRUK AIR review : 30 October 2008 : by Geoff Becque

Customer Rating : 10/10

Kathmandu/Paro in A319 in October. Blessed with the most superb weather with great views of the Himalaya and fabulous manual landing, weaving through the zigzag valleys as we descended in bright sunshine to Paro at 7000ft. Professional crew, good safety briefing and cabin service. Shame we couldn't fly back out of Paro as our Agents messed up our return tickets and we had to endure a ten hour overland journey to India on an unmade road with a 3000ft sheer drop on one side and no barriers! We did on our tour however watch two Druk Air A319's take off from Paro and it looked spectacular as they power climbed and weaved out of the valley.


DRUK AIR review : 31 May 2008 : by Dio Samsoeri

Customer Rating : 8/10

Bangkok-Paro-Bangkok via Dacca in Royal Executive Class. Satisfactory experience, friendly and polite cabin crews on both sectors. Food acceptable with a bar service during lunch time on flight from Dacca to Bangkok. Modern A 319 aircraft under a good maintenance, clean and equipped with comfortable Business Class seating. It is worth extra Dollar especially if you are interested in taking picture during the final descend to Paro Airport, amazing scenery with a distant view of Himalayan range on the way and a thrilling experience as well especially if you notice the hill is only a few hundred meters away from the wings.



Druk Air review - by Robert Ramage

23 May 2008   Customer Trip Rating : 5 Star Rating

Bangkok-Paro via Kolkata - business class. Excellent attentive service - the extra few dollars for business is well worth it given the enormous difference in comfort and service. Incredible mountain views on this flight.



Druk Air - by Keith Angus

8 January 2008   Customer Trip Rating : 4 Star Rating

Bangkok-Paro return - via Kolkotta on the way out and Gaya on the way back. Business class. The overall experience was good - food, drink and FA service was of a very good standard. It's worth paying the little extra for business class ($40 per person each way) as the seats are roomy and comfortable, plus you get lounge access at both Bangkok and Paro, although the Paro lounge is a bit quaint. The other reason for booking business class is if your flight gets delayed, as ours did on the return journey for around five hours. There's little in the way of facilities at Paro airport so it's worth the extra for a more comfortable place to wait (and enjoy free drinks, of course). Make sure you sit on the left hand side on the flight into Paro as you get the best views of the Himalayas. And finally, don't be worried about the descent into Paro as the plane does get worryingly close to the mountainsides.

Druk Air review - by John Duffus

27 November 2007   Customer Trip Rating : 4 Star Rating

BKK/Paro/BKK business class in mid-November - new A 319s, clean and comfortable. Stops in Gaia (outward) and Kolkotta (return) were only 45 minutes. FA's warm and attentive, excellent hot breakfasts served on the longer sectors, Thai and local newspapers plus a few magazines available for reading. Views of the mountains obscured by cloud on arrival. but the twists and turns of the landing at Paro were the most exciting since Hong Kong's old Kai Tak was closed. Fabulous mountain views on departure. Overall two excellent flights.

Druk Air review - by G Lazaro

10 April 2007   Customer Trip Rating : n/a

Economy from Bangkok (BKK) to Paro (PBT) via Kolkata (CCU) on an Airbus A319. Planes are very clean inside with good service. You get a meal for the BKK-CCU leg and a snack comprising of a tiny sandwich and some cookies for the CCU-PBT leg. No form of entertainment on board in economy and no reading material as well. Bring something to do for the 2 hour flight between BKK and CCU. For the 50 minute flight between CCU and PBT, you may spend your time anticipating the view of Mount Everest and the Himalayas. Coming from Bangkok, people on the left hand side of the plane were able to get a look of Mt. Everest way off in the distance. The approach to Paro is quite the experience, as the pilots deftly guide you around the mountains and onto the runway in the middle of the valley. Checking-in for your flight to Paro requires you to show your visa approval from the Bhutan government along with your ticket. Besides the high cost of the flight, overall it was a good experience with Druk Air.

Druk Air review - by Lukasz Dabrowski

5 February 2007

Kathmandu-Paro and Paro-Delhi in economy class. Very good service, new Airbus 319.

Druk Air review - by Michael Ingram

20 November 2006

I was impressed by Druk Air though admittedly we were business class. Good food very comfortable seats (2x2) and professional friendly informative staff. We flew Delhi Khtamandu Paro and the meal was excellent on board. Sit on the left for the omost amazing view of 8 of the 10 highest mountains in the world, helpfully pointed out by the pilots commentry. A319s modern comfortable well maintained and toilets clean. Business class is definately worth the small supplement. Exceptional helpfulness of the airline when we were stranded by bad weather in Paro.

Druk Air review - by Chris Olofson

27 March 2005

Bangkok to Paro (via Kolkata) and back on their brand new Airbus 319. The plane was very modern (touch screen controls, comfortable leather seats, etc.), and the crew was very professional and accommodating. In business class it is a 2-2 configuration, and a full meal is served between Bangkok and Kolkata (2:25), with a peanut/cracker/etc. snack between Kolkata and Paro (0:50). The ground stop took about 40 minutes, and approximately 20 people got on/off.

Druk Air review - by Kevin Chiraguna

11 October 2004

Went to Bhutan for a 12-day visit. The flight was ok - we flew economy, especially on the Paro bound, it was not all that packed. FA's were nice.

Druk Air review - by Frederick Poe

2 June 2004

Druk Air, the flag carrier (and only carrier) to Bhutan's only commercial airport PARO is up to snuff. The 141 jets are dual-configured and it is worth flying C class (as I did from Delhi via Kathmandu and again from Paro to Calcutta) if only to have better maneuvering for the quite incredible flightseeing of the Himalayas. The FAs are friendly, professional, the food service is adequate if bland (reflecting the cooking of Bhutan perhaps) the check in facilities are excellent and Paro's terminal building is quite pretty, almost folksy in a way. I look forward to flying DRUK again. The name means "Dragon" in Bhutanese for otherwise why would anyone choose such an unappealing sounding word (at least to an English speaker's ear?) Druk does not cooperate in ticketing with IATA carriers and ticket costs are somewhat stiff. I doubt if the king of Bhutan will permit competition anytime soon.



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