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Dragonair Passenger Reviews and Dragonair Customer Trip Reports



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Dragonair Customer review :  23 January 2012 by Dennis Lim    (Australia)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

HKG-KMG. Short 2 hour flight. Check-in was perfect. Boarding smooth, on time departure. Friendly and professional cabin crew. Meal choice and quality of the meal was good. Arrival was on schedule. Only downside is gate 76 at HKIA flying to KMG.



Dragonair Customer review :  23 January 2012 by Roger Stone    (Australia)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

HKG-PEK and NKG-HKG. Excellent flights with remarkably good on-time performance, despite some occasional bad weather. Menus and food are first rate as is the wine offering. One of the best set of flights I have had on any airline in a long time.



Dragonair Customer review :  15 December 2011 by Tom Hill    (Vietnam)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Hong Kong to Chengdu return. The unexpected upgrade to business class on the run up to Chengdu was a bonus. The lounge in Hong Kong, while not as posh as Cathay's, is certainly pleasant. Smooth flight, wonderful FA's, good food and a great team on the ground.



Dragonair Customer review :  13 December 2011 by Kim Li    (Hong Kong)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

PKG to PVG. Cabin crews are all attentive, always smiling. Food is good, smooth flight and Dragonair always my first choice for my Shanghai Trip.



Dragonair Customer review :  23 October 2011 by R Polmear    (Australia)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Hong Kong to Fukuoka economy class on A320. After a miserable flight from Sydney to Hong Kong in Cathay Pacific A330-300, it was a most pleasant experience. The cabin and amenities were spotlessly clean, food was exceptional, and friendly and courteous cabin staff went out of their way to ensure the flight was an enjoyable experience. I thoroughly recommend Dragonair.



Dragonair customer review :  17 October 2011 by P Metcalf   (Australia)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

HKG-BJS. First time flying with Dragonair and was very impressive! New, clean cabin, comfortable seats and great food, the service was excellent and would rival many of the long haul carriers. Really friendly professional Crew, very fluent in English. Was even impressed by the gifts given to children during the flight. Only thing I would mention is the ground staff could have been a little friendlier and it was annoying and difficult to find the desk to get a boarding pass again, even though I had been given one already by Qantas so I was unsure what that was all about. All in all a refreshing and pleasant flight and will certainly try and fly with Dragonair again if the opportunity comes up again.


Dragonair customer review :  11 September 2011 by S Parikh   (USA)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

HKG-BLR-HKG. First time and I was impressed with the service. Both flights were late night schedules, so I mostly slept. However, on a 5.5 hr flight they served 2 meals and the service was so unobtrusive that they did not disturb those of us that did not want to eat. When I dropped my glasses, the flight attendant picked them up, cleaned them and handed them back to me. Entertainment was limited. Cabin was cheerful and clean. Seats were so-so, they were angled lie-flat.


Dragonair customer review :  19 August 2011 by Billy Cheung   (China)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Although Hong Kong to Xiamen was a short flight, all of the cabin crew tried their best to serve and collecting the meals efficiently and Dragonair used A330 with PTVs for this short flight. It was very comfortable.


Dragonair customer review :  9 August 2011 by P Whitehead   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Having flown Cathay Pacific from Manila to Hong Kong and received an average service, we expected Dragonair on the return leg to be worse. Checking in at the Airport Express terminal in Hong Kong was painless, the journey from railway station to plane was simple. The only complaint is that we had to take a bus from a far gate at Hong Kong to the plane. Boarding the plane, the cabin crew were smart and friendly, offering us a choice of Hong Kong, Filipino and International newspapers. We had a nice full meal, with chicken, rice and vegetables followed by fresh fruit and tea and coffee for dinner. Seats were comfortable, if a little too short for me to rest my head comfortably when sleeping. Arrival was on time and passage through the airport was quick, it restored my faith in short-haul airline travel around Asia.


Dragonair customer review :  26 July 2011 by Mike Trinidad   (Philippines)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

HKG-MNL. Check-in was handled smoothly at HKG train station. It really paid off to check in online 48 hrs prior so I was able to get seats on the second row of the A320. I must say that I am not a fan of A320's due to the cramped seating (I'm 6 ft. tall), and this was no exception, however, everything else worked well. The purser and her assistant greeted passengers at the door of the aircraft which looked brand new and smelt clean, too. Dinner was served on the short hop to MNL. Wine and drinks were offered after the dinner trays were served. Service was good and made for a pleasant flight. The entertainment options were more than sufficient for the 2hr flight.


Dragonair customer review :  25 July 2011 by J Liu   (Hong Kong)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

HKG-PEK-HKG. The flight to Beijing on a new A320 was great. No PTVs, only overhead screens but with an adjustable headrest for comfort. Crew was great with chicken rice for an early dinner. The return trip was good, except when a flight attendant rudely told me to switch off my camera when I was boarding. Aircraft was old but surprisingly there was IFE. Dinner was beef with macaroni, overall the flights were OK.


Dragonair customer review :  11 July 2011 by Christiaan du Randt   (South Africa)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Hong Kong-Xiamen. The plane left on schedule. Aeroplane interior was spotless, serviced by a very charming and attentive cabin crew.


Dragonair customer review :  29 May 2011 by Jun Fang   (China)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Shanghai to Hong Kong, A330 was OK to HKG. On the way back, A320 was so small. I thought the space between two seats were not big enough. Food and wine were great. No IFE on A320. FA's were friendly.



 



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