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Dragonair Passenger Reviews and Dragonair Customer Trip Reports
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Dragonair Customer review : 18 June 2012 by J Liu (Hong Kong) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Hong Kong to Beijing flight was delayed for 40 mins. The seat was comfortable and food was great. However, there
was no personal television screen.
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Dragonair Customer review : 7 June 2012 by B Walberer (USA) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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HKG-OKA-HKG with Airbus 320 in KA economy. Return flight was delayed by 2 hours but we were kept
informed by the ground crew. Apart from the chaos at OKA airport the flights themselves were pleasant. No
IFE but the seats were comfortable, with good leg room. The crew was friendly and served hot, tasty meals
on both sectors. Alcohol (beer, wine) was provided free of charge during meal times and upon request.
Overall, a good experience and recommended for short intra-Asian flights.
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Dragonair Customer review : 29 May 2012 by K Leung (Hong Kong) |
| Rating : 1/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Hangzhou to Hong Kong on A330. Flight experience was very poor. Weather was unstable and flight delayed
from 15.35 to 23.45. All passengers complained about the incident but all managers seemed to be hiding.
However the worst yet to come, after we boarded at 23.45, there were a group of angry passengers who
refused to get onboard so another 2 hours wait to handle this group. Eventually we landed at HKG at 03.41
the next day.
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Dragonair Customer review : 22 May 2012 by P Davies (Thailand) |
| Rating : 8/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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SHA-HKG. Flight was an hour late leaving however this is usual from Shanghai. Seats comfortable and
service was excellent. Well mannered and well trained crew. Food good and beverages were perfectly
adequate.
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Dragonair Customer review : 2 May 2012 by Shane Walker (Bangladesh) |
| Rating : 7/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Hong Kong to Dhaka return (via Kathmandu). Not impressed. A330 aircraft was looking quite old and worn,
seats were frayed and stained, as was the carpet. Flight attendants were stony faced and really didn't seem
too happy with having to serve customers. At least the flights were on time, and we had no issues with our
check-in or baggage. There was also almost nothing in the way of English inflight entertainment, which made
for a long couple of flights.
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Dragonair Customer review : 25 April 2012 by B Cleary (USA) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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TAO-HKG A330. Attendants showed us to our seats, take off on time. Everyone served a beverage in 20 mins.
There was a hot meal service, with 2 selections - tasty and plentiful. Second beverage service, then a tea /
coffee service. Fluent English and Mandarin spoken by the crew. AVOD in the back of the seat, however I did
not use it. US Airlines should take the example set by this carrier.
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Dragonair Customer review : 27 March 2012 by J Devaney (Australia) |
| Rating : 6/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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BJS-HKG on A330. Seats were narrow but still comfortable. I was surprised to have PTV on this flight which
was only 3 hours. Full flight out of BJS, we were on the tarmac for nearly 2 hours before being cleared for
takeoff. Crew were friendly and food decent.
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Dragonair Customer review : 22 March 2012 by C Cooledge (USA) |
| Rating : 7/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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PEK-HKG return in Economy. Older seats with no AVOD or personal screen. Pitch ok. Not a great seat but
alright for a domestic flight in China. All seats came with a bottle of mineral water during boarding. Food
and service were above par for a domestic flight. Meals good and the Haagen Dazs ice cream is a great
finish. I enjoyed the full range of complementary drinks, including cocktails and select teas, in economy.
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Dragonair Customer review : 22 March 2012 by M Lipponen (Finland) |
| Rating : 8/10 |
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Cabin Flown | Business |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Hong Kong-Kunming, Chengdu-Hong Kong. Both flights on time or ahead of schedule. I had a connection from
Macau via Sky Pier and this was a very smooth and pleasant operation. My luggage arrived with me to
Kunming.
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Dragonair Customer review : 9 March 2012 by E Jacobson (USA) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Connected to KA from a CX ORD-HKG flight and flew HKG-KHH-HKG. Great flights overall - Airbus 330-300.
There is a lot of leg room, seat back screen with a few dozen channels. Crew attentive and friendly and
helped put bags in the overhead. KHH airport is now one of my favorites - great kids play area and quaint all
around. HKG took a very long walk from what looked like the central area to the wing where the KHH flight
was boarding, took a good 30 minutes. The food was very nice even on this short flight.
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Dragonair Customer review : 23 January 2012 by Dennis Lim (Australia) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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HKG-KMG. Short 2 hour flight. Check-in was perfect. Boarding smooth, on time departure. Friendly and
professional cabin crew. Meal choice and quality of the meal was good. Arrival was on schedule. Only
downside is gate 76 at HKIA flying to KMG.
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Dragonair Customer review : 23 January 2012 by Roger Stone (Australia) |
| Rating : 9/10 |
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Cabin Flown | Business |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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HKG-PEK and NKG-HKG. Excellent flights with remarkably good on-time performance, despite some occasional
bad weather. Menus and food are first rate as is the wine offering. One of the best set of flights I have had
on any airline in a long time.
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Dragonair Customer review : 15 December 2011 by Tom Hill (Vietnam) |
| Rating : 10/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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Hong Kong to Chengdu return. The unexpected upgrade to business class on the run up to Chengdu was a
bonus. The lounge in Hong Kong, while not as posh as Cathay's, is certainly pleasant. Smooth flight,
wonderful FA's, good food and a great team on the ground.
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Dragonair Customer review : 13 December 2011 by Kim Li (Hong Kong) |
| Rating : 9/10 |
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Cabin Flown | Business |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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PKG to PVG. Cabin crews are all attentive, always smiling. Food is good, smooth flight and Dragonair always
my first choice for my Shanghai Trip.
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