Dragonair Passenger Reviews and Dragonair Customer Trip Reports

Hong Kong to Beijing flight was delayed for 40 mins. The seat was comfortable and food was great. However, there was no personal television screen.

HKG-OKA-HKG with Airbus 320 in KA economy. Return flight was delayed by 2 hours but we were kept informed by the ground crew. Apart from the chaos at OKA airport the flights themselves were pleasant. No IFE but the seats were comfortable, with good leg room. The crew was friendly and served hot, tasty meals on both sectors. Alcohol (beer, wine) was provided free of charge during meal times and upon request. Overall, a good experience and recommended for short intra-Asian flights.

Hangzhou to Hong Kong on A330. Flight experience was very poor. Weather was unstable and flight delayed from 15.35 to 23.45. All passengers complained about the incident but all managers seemed to be hiding. However the worst yet to come, after we boarded at 23.45, there were a group of angry passengers who refused to get onboard so another 2 hours wait to handle this group. Eventually we landed at HKG at 03.41 the next day.

SHA-HKG. Flight was an hour late leaving however this is usual from Shanghai. Seats comfortable and service was excellent. Well mannered and well trained crew. Food good and beverages were perfectly adequate.

Hong Kong to Dhaka return (via Kathmandu). Not impressed. A330 aircraft was looking quite old and worn, seats were frayed and stained, as was the carpet. Flight attendants were stony faced and really didn't seem too happy with having to serve customers. At least the flights were on time, and we had no issues with our check-in or baggage. There was also almost nothing in the way of English inflight entertainment, which made for a long couple of flights.

TAO-HKG A330. Attendants showed us to our seats, take off on time. Everyone served a beverage in 20 mins. There was a hot meal service, with 2 selections - tasty and plentiful. Second beverage service, then a tea / coffee service. Fluent English and Mandarin spoken by the crew. AVOD in the back of the seat, however I did not use it. US Airlines should take the example set by this carrier.

BJS-HKG on A330. Seats were narrow but still comfortable. I was surprised to have PTV on this flight which was only 3 hours. Full flight out of BJS, we were on the tarmac for nearly 2 hours before being cleared for takeoff. Crew were friendly and food decent.

PEK-HKG return in Economy. Older seats with no AVOD or personal screen. Pitch ok. Not a great seat but alright for a domestic flight in China. All seats came with a bottle of mineral water during boarding. Food and service were above par for a domestic flight. Meals good and the Haagen Dazs ice cream is a great finish. I enjoyed the full range of complementary drinks, including cocktails and select teas, in economy.

Hong Kong-Kunming, Chengdu-Hong Kong. Both flights on time or ahead of schedule. I had a connection from Macau via Sky Pier and this was a very smooth and pleasant operation. My luggage arrived with me to Kunming.

Connected to KA from a CX ORD-HKG flight and flew HKG-KHH-HKG. Great flights overall - Airbus 330-300. There is a lot of leg room, seat back screen with a few dozen channels. Crew attentive and friendly and helped put bags in the overhead. KHH airport is now one of my favorites - great kids play area and quaint all around. HKG took a very long walk from what looked like the central area to the wing where the KHH flight was boarding, took a good 30 minutes. The food was very nice even on this short flight.

HKG-KMG. Short 2 hour flight. Check-in was perfect. Boarding smooth, on time departure. Friendly and professional cabin crew. Meal choice and quality of the meal was good. Arrival was on schedule. Only downside is gate 76 at HKIA flying to KMG.

HKG-PEK and NKG-HKG. Excellent flights with remarkably good on-time performance, despite some occasional bad weather. Menus and food are first rate as is the wine offering. One of the best set of flights I have had on any airline in a long time.

Hong Kong to Chengdu return. The unexpected upgrade to business class on the run up to Chengdu was a bonus. The lounge in Hong Kong, while not as posh as Cathay's, is certainly pleasant. Smooth flight, wonderful FA's, good food and a great team on the ground.

PKG to PVG. Cabin crews are all attentive, always smiling. Food is good, smooth flight and Dragonair always my first choice for my Shanghai Trip.