Daallo Airlines review by F Houssein

12 April 2008  Customer Trip Rating :

The flight and service was ok. However, it is an expensive flight as it cost around £700 from London to Hargeisa. The flight is changed in Djibouti and there, you have be prepared to wait longer than stated in the ticket.

Daallo Airlines review by J Wertenbroek

19 March 2008  Customer Trip Rating :

From Djibouti to Nairobi. The plane was an Illyushin-II-18. Plane was full of dirt outside and inside. Airconditioning not working properly. No lifejackets, no airmasks. Seats were in very bad condition. Not able to strap the seatbelts. Intercom badly. Toilets were not able to close properly. The "snack" which has been 'served' was not at temperature. Drinks were not bottled and sealed. There was trash all over the place. Boarding cards haven't been checked at the entrance of the plane.

Daallo Airlines review by Takaya Ikezawa

7 December 2006

Dubai – Djibouti – Djibouti frequently. The plane is a classic Boeing 737-200. I guess it is wet leased flight from Russian company, as you will see Russian FAs plus a few African FAs, wearing different uniform from Russian FAs, and they only serve vodka for in-flight alcohol. Most of African passengers try to carry in their huge luggage, as a result of their wholesale shopping in Dubai. Their luggage never ever fit in the overhead compartments but they try to keep it beside, even in the isles and exit rows. Hence, the flight departure delays in most of the time. I think the ground handling by Dnata in Dubai also has to be improved. They should encourage passengers to check in their oversized luggage and they also have to keep checking the status of preparation for departure at the gate. It is not once or twice that they announced final call but actual boarding started 30 minutes or 1 hour later. It is about 3 hour flight and neither good nor bad, even the seat pitch is cramped and the sat back cannot be reclined properly and Russian FAs always with an air of displeasure and there is no IFE and reading material except safety leaflet in front of you. The food is not more than just edible and you can skip it by eating before you board. However, FAs and also passenger next to you always shake you up at meal service even you are trying to nap. Djibouti – Dubai is not that hustle for luggage space because most of the African passengers are going to Dubai for shopping. But, free seating in most of the case and you might have no choice to sit in the middle if you board late.

Daallo Airlines review by Giles Ellis

28 February 2006

Djibouti to LGW on 2nd Feb 2006 also on 757-200 chartered from Astraeus. Food just about edible. Drinks free. Service basic but adequate. My suitcase and those of 34 other pax were unloaded before takeoff from JIB as aircraft too heavy. Took 5 days to be delivered (Contact Bill at Daallo in London who is helpful/sympathetic when tracing lost bags). Takeoff and landing (at both CDG and LGW) absolutely on time. Row 26 is situated at emergency exit level and has plenty of legroom. Best to use toilets asap after takeoff and then keep well away for the rest of the flight.

Daallo Airlines review by Karen Glynn

29 November 2005

Gatwick to Djibouti. The plane was a Boeing 757-200 run by Astraeus. Nothing wrong with the plane at all. The food was atrocious and we were incorrectly charged for alcoholic drinks on the outbound flight (they should have been complimentary). Main point to note was the other passengers. If you're using this flight, get to the head of the queues - as there will be no overhead luggage space left if you're a tail end charlie. Plus when checking in, ask for rows 1 - 7. These are spaced for business class use (although this fight has no business class) but you get a couple of extra inches of leg room, and you'll be away from the passenger contingent who don't seem to have clue about air-travel.






 

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