CSA CZECH AIRLINES review : 26 June 2008 : by Vince Danz
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Customer Rating : 3/5 |  |
CGN-PRG-CGN on an ATR72 both ways. Service was fine. Plane was in good condition. Departed and
arrived on time. Took a while for luggage to reach the belt in PRG. FAs were nice. Spoke German,
Czech and English. Prague airport a bit boring but easy to navigate. Good value for the money.
CSA CZECH AIRLINES review : 31 May 2008 : by B Henrikssen
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Customer Rating : 5/5 |  |
PRG-OSL and back. Prague airport clean, bit longer queue on checkin. Plane a bit old, but clean and
comfortable in economy, also snack was ok. FA polite, all service quick and perfect. Return flight
was the same experience, the plane was new and felt more comfortable. Landing in PRG ok, plane
attached to stand but we had to go downstairs and use bus.
CSA CZECH AIRLINES review : 30 May 2008 : by P Gatineau
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Customer Rating : 4/5 |  |
STR-PRG return on ATR42. Cabin roomy, quiet and clean. Seat pitch enough for this short flight. Both
flights on time. Inflight service far better than competitor with a small meal box (cake and yogurt
for breakfast, sandwich and cookie for dinner) and drinks of choice (wine included).
CSA CZECH AIRLINES review : 29 April 2008 : by Dave Jaros
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Customer Rating : 4/5 |  |
PRG-ZRH-PRG day return in Business. Web check in for PRG departure smooth with cabin luggage, used
VIP lounge (handled by the airport, not airline) so no CSA ground staff met. Morning departure on
B735, load factor about 80%. Seats comfortable enough, leg space adequate, FAs attentive, welcome
drink before takeoff. No IFE in this old plane. Breakfast served just after 20 mins. Evening
departure from ZRH delayed. Checked in from PRG already, but no priority boarding at the gate. New
A319, seats narrower (3 seats in row - middle seat converted into table). Again nice CC, welcome
drink the same, light dinner (cold plate similar to breakfast but with couscous and green pepper +
cake, tasty), no after snacks or little extras. This type of meal was just common in economy few
years back, however without porcelain or table cloth. LCD screen with flight info and Prague short
movie. Information about connecting gates given from cockpit before landing. Experience meeting the
expectation, however a cut-down service comparing to five years back.
CSA Czech Airlines review by Y Kovacs
16 April 2008 Customer Trip Rating : 
JFK-PRA-KSC. Greatly disappointed that flights from EWR are no longer available. Also lay over in
Prague is so short that there is not enough time to get luggage loaded onto connecting flight.
This was the second time my luggage did not arrive with me.
CSA Czech Airlines review by Z Martin
12 April 2008 Customer Trip Rating : 
Six flights with CSA this year-to date (Skyteam Platinum FF). Must admit that the level of service
on European flights seriously decreased and CSA“s onboard service plunged into average or even
below. New timetable also includes an error regarding minimum connection times for domestic flights
in Prague, which makes you wait for over 5 hours for your connecting flight even though there“s a
flight leaving within 50 minutes from your arrival - but the booking system will not let you book
it.
CSA Czech Airlines review by Tomas Besler
4 April 2008 Customer Trip Rating : 
CDG-PRG. Very good flight. Much better than AF on the outbound. Plane was an older 737-400, but very
clean and overall OK. The snack was great. No idea about longer flights, but Europe flights are OK
with CSA.
CSA Czech Airlines review by Marry Dagenais
17 March 2008 Customer Trip Rating : 
Vienna-Prague-Montreal. Why I cannot give them 0 star? It was a nightmare, very chaotic at the
transfer desk - they told us we have no reservation from Praque to Montreal? We had to go out
through the custom, waiting with a small baby. They told us you have no priority that we have a
baby! Everything was a mistake of the transfer desk, they didn't check well our names!
CSA Czech Airlines review by S Saunders
21 February 2008 Customer Trip Rating : 
Prague-JFK Business Class. This airplane is ancient, seats are old and uncomfortable. The movie
was from 2005, and only one screen on which to watch the entertainment. The food was atrocious.
Who thinks it's a good idea to serve fried spring rolls as a snack? By the time this fried food
gets to us, it's been sitting around for only knows how long and is a soggy mess. The airline bills
itself as The Best Airline in Eastern Europe. I would be frightened to experience the other ones.
While the convenience of PRA-JFK is great, I would suggest making the connection in FRA, VIE, CDG,
LHR and taking a real airline if you are going to pay this kind of money.
CSA Czech Airlines review by John Lumby
11 February 2008 Customer Trip Rating : 
I have had 8 flights with this airline. On the last occasion, Sofia Airport closed due to bad
weather. CSA managed to bus all affected passengers to a hotel for the night and arrange onward
flights for the next day. I found the operation to be about as good as it could be under the
circumstances. However I agree with a previous comment that CSA have not yet quite got the hang of
what is "business class".
CSA Czech Airlines review by Matt Garnett
10 January 2008 Customer Trip Rating : 
Toronto-Prague-Berlin - great flight, had exit row seat with lots of leg room. No problem having
bathroom in front, no one ever crowded my space. Very friendly and attentive staff. Good food and
everything on time.
CSA Czech Airlines review by P Shapira
8 January 2008 Customer Trip Rating : 
FRA-PRG-SOF Economy. An unpleasant experience. Flight 4 hours delayed leaving Frankfurt; arrived
late in Prague, of course missed afternoon connection to Sofia. Very chaotic at transfer desk at
Prague Airport (could be solved by simple queuing system). Czech Air declined to put us on evening
flight, SkyTeam Platinum Medallion Membership gave us no priority. CSA put up in Tranzit Hotel at
Prague Airport (hotel is OK, we did get to go to the Christmas Market in Prague, the only bonus of
this trip). Next day, flight to Sofia left late. Plane in poor condition. Food not worth discussing.
However, baggage did not arrive - both for us, and many other passengers. Very chaotic at Sofia
airport baggage desk. Bag arrived three days later. Lesson: When it work's CSA's hub operation at
Prague is fine, but when it does not, it really doesn't work well!
CSA Czech Airlines review by Michael Smolders
5 January 2008 Customer Trip Rating : 
CDG-PRA Business Class. Arrived at CDG 2 hours before departure. No-one at check-in desk until 30
minutes before departure time. Advised that flight will be delayed. No priority boarding for
business class or even by row number. However once onboard no complaints with Czech Airlines. Food
was good for a short haul business flight and service was pleasant.
CSA Czech Airlines review by Paul Jacobsen
11 December 2007 Customer Trip Rating : 
ARN-PRG-RIX return in Economy. It was a very positive experience. Service on-board was attentive and
polite, even if not overfriendly. On European flights CSA offers better catering than competitors. I
was surprised to be served a cold meal with drinks and coffee/tea. On the negative side the seats
looked old and worn-out, but had generous legroom. Internet check-in did not work in Riga, although
CSA website advertised the contrary. Transfer at Prague is short and painless; even a 30-minute-
connection is easily manageable.
CSA Czech Airlines review by S Tai
30 November 2007 Customer Trip Rating : 
JFK-PRG Economy. Flight attendants were very polite and friendly. Not so good is the plane: a really
old A310 with the worst entertainment system on long-haul flights I have ever experienced. While
this is not so important, a really negative impression was the ground staff at the CSA check-in: the
woman who checked me in was in a very bad mood, not smiling, not saying anything, just mechanically
doing her job. When I requested a priority baggage handling tag (as a Skyteam ElitePlus member), she
refused and said that this would only be done for CSA Gold members. When I replied that Skyteam
advertises this service to ElitePlus members, however, she put a tag on a bag. Then, she also marked
my boarding pass with four big "S" letters in red, which is a request by the airline for extra-
security checks for the passenger who carries such a boarding pass. In other words: I had to go
through extra-careful security simply because I remarked that ElitePlus members normally get
preferential baggage handling tags. If CSA employs people who do are in such bad moods, they should
at least make sure they don't let it out to innocent passengers.
CSA Czech Airlines review by M Sjolund
23 November 2007 Customer Trip Rating : 
I have been flying CSA twice a week for 2 years, mainly between LHR and PRG - but for 4 months this
was between PRG and RIX. LHR to PRG lands 15-20mins early 99% of the time. PRG is a clean airport -
walking time from gate to passport control is short - baggage availability after flight is pretty
quick. Inflight economy class is okay for only 1hr 45min flight - seems to be more room than Air
France or KLM. Planes are a little dated - I think CSA should invest more aggressively in more
modern fleet than they currently are - and look at putting on bigger equipment (A310?) at peak times
of the year. Inflight meal in economy is pretty good. CSA business class is terrible - I started
flying LHR to PRG in business class and soon realised there was little point between LHR and PRG. On
short-haul this is simply economy class with a curtain - pretty much the same as with most airlines
European routes. Food is actually worse than in economy class. However, CSA business class on long-
haul - if you want business class, pick a different airline. CSA have absolutely no idea what
business class should be. IFE also extremely poor.In-Flight Magazine 'Review' - is pretty good in
English and Czech - with fresh and interesting content. PRG to RIX / RIX to PRG was always a good
service - RIX is a nice airport too - passport control in RIX is not very good - baggage collection
in RIX is far worse than even LHR. Food on this route is worse than between LHR and PRG. Crystal
Lounge at PRG is really excellent. I don't notice many stag and hen parties on CSA - these guys tend
to pick easyJet. Have noticed CSA ticket prices continue to rise over the last 2 years.
CSA Czech Airlines review by Gael Breizhat
6 November 2007 Customer Trip Rating : 
CDG-PRG-EVN return on Czech Airlines Economy. Very nice indeed. CDG-PRG Air France A320 and the others
on Czech Airlines. So I could appreciate the size width difference. Czech is more comfortable. Nice
flight attendants, service and meal. Connection in PRG Airport is quite easy, but may be risky if the
plane is not on time, which is often the case to or from Armenia.
CSA Czech Airlines review by Christopher Lalor
26 October 2007 Customer Trip Rating : 
BRU-PRG return in economy. Aircraft was 737-400 series with the advantage that if you get seat rows
6,7 or 8 they have extra leg room as they are fitted for Business class. Small snack served on board,
the evening flight back to Brussels included a complimentary glass of wine. The crew were polite and
helpful. Only real complaint was the check-in at Prague, only 1 person checking in 5 flights, it took
40 minutes to check in, should take no more than 10 - 15.
CSA Czech Airlines review by Dirk Visser
30 September 2007 Customer Trip Rating : 
PRG-AMS in Y class. Crew professional and friendly. Ground crew also friendly; only negative aspect
is the ignoring of the infamous "priority" labels; that is a sign for CSA handling to put these first
into the aircraft, but not take it out first! Really aggravating, but this is a common occurence with
all European Sky Team partners. Other than that a good flight and facilities at PRG very nice; PRG
airport is a breath of fresh air compared to many other airports!
CSA Czech Airlines review by Nikolaj Madzarov
17 August 2007 Customer Trip Rating : 
PRG-STN and LHR-PRG in Business Class. PRG-STN flight very nice, new A319 aircraft. Food excellent,
comfortable seat. In general the Crystal lounge in Prague very nice, well equipped. Cabin staff
friendly. One minus on this trip: no priority given to J class passengers.
CSA Czech Airlines review by J Morris
10 August 2007 Customer Trip Rating : 
AMS-PRG-ATH return in business class. Czech Airlines attempt to create a convenient intra-continental
schedule providing short early-morning connections in Prague proved far too ambitious in my
experience. The approx. 1-hour layover in Prague each way would have worked nicely had the initial
flights been on time. Because the morning flights out of Amsterdam and Athens (which left at not-so-
convenient 4am) were both more than 30 minutes late, I had to sprint through Prague airport to barely
make connecting flights. Suffice to say, my bags did not make my connecting flight either way, causing
me even more inconvenience in my travels. Short-haul business class seats are no different from coach
seats, aside from the tray installed in the middle seat of the 3-by-3 setup (thus, theoretically
making it 2-by-2). Food was incredibly sub-par for economy class service, much less business class.
Needless to say, I will not fly Czech again unless they revamp their morning European schedule and
renovate some of their badly aging Boeing and Airbus fleet.
CSA Czech Airlines review by Boris Drenkov
14 June 2007 Customer Trip Rating : 
SOF-PRG-MUC in economy. Nothing spectacular, except the price. For a
one-way ticket I was charged 380 Euros three months in advance. All
flights left on time. The first leg was on a rosty 737-400 very proudly
showing its age of an old, not that well maintained, very used lady. The
service was non-existant, some small cookie and even smaller sandwich.
One drink was served to each passenger, when I asked for a glass of
water, I got only a cold-blooded refusal.
CSA Czech Airlines review by A O'Mahoney
14 June 2007 Customer Trip Rating : 
Economy with Czech Airlines from DUB-PRG return. The planes are quite
old and look dated inside but the service was top quality and the in
flight meal was good. Overall, I would recommend this airline to anyone
flying from Dublin where Aer Lingus is the only other carrier as Czech
Airlines give complimentary food and drink and do not charge for
luggage.
CSA Czech Airlines review by Viktor Azimov
28 May 2007 Customer Trip Rating : 
MAD-PRG-SOF. Madrid-Prague flight absolutely comfortable on an A320
aircraft. Hot meals, IFE (some funny movies) and punctual time. Friendly
multilingual staff and enough leg-room. Prague-Sofia was an older Boeing
737, quick snack, tidy aircraft. Would recommend CSA.
CSA Czech Airlines review by Ted Krechmer
9 May 2007 Customer Trip Rating : 
Purchased two multi-destination business class tickets with CSA for
myself through Cheapoair and for my wife through Orbitz. I’m leaving
first, on April 6th. Arrive at JFK where at check-in I’m informed that I
have business class only on return; the eastbound portion is economy.
Printed confirmation e-mail and attempts to explain that it’s impossible
to book different class on the same itinerary don’t help. Purchase an
upgrade and depart. My wife is leaving a week later, April 13th. She is
told that her reservation is in economy class all the way through. At
least Cheapoair confirmed my business class reservation (not that it did
me any good), Orbitz changed the online itinerary! On the way back have
to change my wife’s ticket due to a medical emergency. Go to CSA office
and am told that they have to contact New York office. It’s a week-day
morning in New York; leave and call my travel agent. He, as he tells me
later, gets in touch with CSA Call Center for US in Prague and arranges
the change of itinerary, although has to get a supervisor to quote the
price of the change: three different representatives all gave three
different prices. The supervisor didn’t help though: CSA office tells me
the following day that Calling Center “made a mistake”, the price is
higher. Out of curiosity trying to find out how is it determined that
the mistake made Calling Center, and not the office – doesn’t work.
Trying to get a business class: “No seats available in business class”.
Get the ticket, arrive to Prague airport, check-in, ask for an upgrade –
“there are two seats, please pay to the cashier”. Go to the cashier; the
upgrade is more expensive than that the ticket change. “How come it is
so steep?” – “Because your flight doesn’t originate in the US”: the nice
ladies from CSA office didn’t change my itinerary as arranged with CSA
Calling Center, they issued a new ticket. They did mention that it was
laborious, took them several hours to perform the function! I’ve flown
with many airlines, including some quite exotic ones – never encountered
such incompetence, indifference, straight lies. And they claim to be
“The best airline in Central Europe”!
CSA Czech Airlines review by Janne Petersson
10 April 2007 Customer Trip Rating : n/a
CPH-PRG return and PRG-BTS return. Their 737 and ATR aircraft are not
the newest ones around, but they do the job and at least all four
flights departed on time. Cabin attendants nice and smiling, serving
free refreshments and sandwiches also in Economy on these short flights.
My only objection is that they served exactly the same type of
sandwiches and chocolate cake on all four flights - I guess it gets a
little bit boring if you are a frequent customer. And I felt so sorry
for the flight attendants on the PRG-CPH flight where they played an
embarrassing pre-recorded message in Danish where CSA apologized for the
fact that the cabin crew couldn't speak Danish. So what? That's not
their fault! Danish is not a worldwide-spoken language, CSA is not a
Danish airline, most Danes can speak at least a little English and if
you desperately need a Nordic cabin crew when going to Prague, you could
always use Scandinavian Airlines (but then you won't get the free
catering etc if you don't pay full fare)
CSA Czech Airlines review by Glenny Pillai
31 March 2007
LHR-PRG return flights in Economy. Very very old 737 aircraft on both
legs. CSA desperately need to update their aircraft. They have begun
using A320's on other routes but a route like LHR-PRG needs cleaner and
newer aircraft. Air conditioning system was not working properly and
food was not as nice as last time. The lounge in Prague is fantastic,
which is why I continue to use CSA. However, on the other hand, crew
were friendly and cheerful.
CSA Czech Airlines review by Gavin Stewart
24 March 2007
Man-Prg-Man in business, 733. OK, a bit mixed to be honest. 737 looking
very old inside with that cheap yellowing speckled Boeing plastic. Good
business layout, 2+2 seating gives lots of elbow room. Awful 737
business seats from 15 years ago. Flat backrest like an ironing board
with thin foam headrest (no wings). How did the designer manage it?
Suspect econ seat actually more comfortable. Crew fine, if rather grumpy
and monotone. Food mediocre, lacking in quantity, no choice. Same dish
both legs (beef with gnocchi). Now in return for my business class
money, I expect room to stow my laptop. All bins in business full with
crew kit and newspapers! Had to go back into economy to find a bin,
which is no fun when deplaning. A rather disinterested feel to the whole
thing overall. Crew keener on drawing the curtain and resuming chat then
servicing pax. Zero announcements of any kind from flightdeck, FA
announcements unintelligible. Return leg held up by stragglers for 30
minutes, but with no apparent urgency or attempt to offload them. I
queried FA on this and she just shrugged shoulders. Just about sums it
all up. Best bit of the experience : CSA lounge in Prague which is a
fine way to spend an hour or two.
CSA Czech Airlines review by Glenny Pillai
24 March 2007
LHR-PRG return flights in Economy class. First time I have used CSA and
will not be the last. I thought it was great service both on the
outbound and inbound flights. Crew pleasant. Food edible. Only one
complaint. This was that my seat headrest was a bit dodgy - in the sense
that it kept falling off. Crew smiling, attentive and on hand when
needed. Would have no problems recommending using this airline on this
route. Ticket was relatively cheap at short notice also.
CSA Czech Airlines review by Nick Nasev
27 October 2006
LHR-PRG-SOF and SKP-PRG-LHR. Generally CSA are good for the price they
offer, so no complaints there. Only sore point was during SKP-PRG flight
when one passenger had away too much hand luggage and brought in a
suitcase that couldn't fit either in the overhead storage nor in the
seat infront, so it ended up being strapped into a vacant seat! I was so
shocked by this! Also, CSA uses Air France check-in at Heathrow Terminal
2, which is the slowest check-in anywhere. Even if there aren't that
many people in line, allow yourself 45 minutes wait time before being
served as those Air France check-in staff couldn't care less.
CSA Czech Airlines review by Graham Fairclough
10 October 2006
I've flown with CSA countless times, having lived in Prague. Their
service is generally very good and the frequent flyer benefits are well
above average (pretty much guaranteed upgrades for silver and gold card
holders). This makes long-haul business class a real perk for a frequent
flyer, but would be below expectations for a normally priced ticket. The
long-haul business class seats are below industry standards, although
the service is attentive and polite. As with many things in the Czech
Republic, the service is unlikely to be average; it will either be well
above average, or shockingly below. It's the luck of the draw each
flight, although I've had far more good experiences than bad. Prague is
a good airport to transit through. The facilities are comfortable and it
doesn't involve the hassle of transferring at bigger airports such as
Frankfurt, Munich or Vienna. It's fair to note that all flights to
Prague are likely to have a fair sprinkling of hen and stag nights
though, which can be loud and tiresome.
CSA Czech Airlines review by Tim Powell
5 October 2006
MAD-PRG-MAD. On type departure and a warm breakfast, hot and cold drinks
and pleasant cabin crew. They spoiled the overall impression on the way
back last night, with the late arrival of the inbound airplane, due to
leave PRG at 1955. No announcements made until the scheduled departure
time and no staff at the gate. Then it was announced the flight would
leave at 2040. We left at 2110 with the captain putting the blame on
heavy congestion at Madrid for our arrival, this despite the obvious
fact the inbound aircraft had not arrived at the gate until after its
scheduled departure time. The service on the flight was good. Czech
Airlines, like its two-letter airline code is OK, but could do better.
CSA Czech Airlines review by Farouk Mogheth
27 September 2006
Moscow SVO to Prague. Clean and crisp flight crew smiling. Plane
comfortable but a bit more leg room could be appreciated. Nice airshow,
candid camera and then programme from CSA destinations. Plenty of food,
sweets, coffee, tea and 3 rounds of drinks with a variety of alcohol
served. Landing on time. Prague airport more than airy and comfortable
to get through. Czech airlines managed to keep standards high and it
will be better by acquiring new A320s and the upgrade of the longhaul of
their A310s and A330s.
CSA Czech Airlines review by J Cherrie
13 September 2006
Business class from Newark to Sofia - connecting in Prague. The check
in process from the US was up to standards and they included a pass to
the Virgin Atlantic lounge in Newark. The only issue with that lounge
is that it is outside of security. The staff friendly and the service
was attentive. The food is excellent - the wines were very good - they
did as well as any airline wining and dining the business-class
passengers. The Czech Airlines seat is sub-par for a business class
seat. They are too close, mechanical and not electronic, they don't
recline as far as a business class seat should. There is no built in
video unit. One can watch the movie on the mainscreen or use a hand-
held unit. The picture on the hand-held unit is miniscule and I could
not hear the sound. On the return trip, my entertainment jack (on the
seat) only worked in 1 ear. The business-class restrooms were clean and
had nice amenities. The check in procedure from Prague and from Sofia
was terrible. Crystal Lounge in Prague is very nice - food and alcohol
plentiful, seats comfortable, and a view of the airport. In Prague and
Sofia no priority given for business class boarding. It was a free for
all. I give the staff, food, restrooms, friendliness, blankets, lounges
and US checkin 4 stars -- I give the seats, entertainment, foreign check
in 2 stars. So 3 stars is about right. If only they replaced the
business-class seats!
CSA Czech Airlines review by J Birbeck
8 September 2006
LHR-PRG return. Nothing but praise for the crew on these flights -
seemed pleasant, plenty of smiles with efficient service. Handled the 1
hour delay at Heathrow very well. PRG bit a drag, only one luggage belt
working for 3 flights, but this was nothing compared to the usual bun
fight of arrivals and baggage reclaim at LHR Term 2, the former an
exercise in making a queue walk round and round as many times as
possible, the latter a dark, chaotic dump. What a good impression it
must give to visitors!
CSA Czech Airlines review by Viktor Frkal
6 September 2006
PRG-JFK business class. The seat doesn’t provide fully reclined seats,
but service excellent. Pre-departure drinks included water, orange
juice and Czech sparkling wine. Lunch included aperitif, warm roasted
nuts, soup, starter, three choices of main course, cheese and deserts.
During the flight, crew came around with ice cream and more deserts.
Before landing, warm or cold meals were served, again of a high quality.
CSA Czech Airlines review by Marc Gratton
29 May 2006
YUL-PRG-YUL (March 2006). Overall check-in, in-flight entertainment, food
and service was satisfactory. Problems started 1-hour prior to landing.
There was a snow storm in Prague and they closed the airport. Finally
landed in Ostrava. Stayed inside plane for at least 90 minutes, then got
transferred in airport in transit area, which was too small for the
amount of passengers (other CSA flights landed there as well) Very
little information (or should I say NONE!) given to passengers and no
reps to assist anyone. Waited over 4 hours until we had to go through
customs and hop in a bus for a 5+ hour ride. Nothing from CSA other than
small lunch (sandwich, chocolate bar and pop/water bottle) at around
noon. Was supposed to land at 6AM, got to Prague airport (via bus) at
6:30PM. The return flight to Montreal was very nice - ived over an hour
early, great service on plane. Undecided if I'll ever fly with them again.
CSA Czech Airlines review by Paul Amos
22 April 2006
Cairo-Prague-Heathrow flight. Arrived at check- in in plenty of time to
be told plane was 'overbooked'. Had to wait 6 hours standing in airport
(along with about 20 other people in same situation). Eventually was
found a flight to Heathrow via 3 hour stopover in Paris. (Therefore did
not get to Prague at all). Was given 200 US dollars compensation on the
spot in Cairo (I don't consider this enough considering the trouble
caused). Will not use this airline again.
CSA Czech Airlines review by Lloyd Hughes
20 April 2006
Stansted Prague 3rd April. No one else at check in so very fast. Incoming flight late but time
nearly made up by the time we arrived. Attendants friendly, fast and polite. Snack was simple but
good quality and the economy legroom seemed very good compared with the budget airline competition
- funny really as we paid considerably less for the CSA flights than easyjet were offering for the
same day. I know it was a simple "sit down and get there" journey with no frills but good service
and legroom can make a lot difference even when you're only on a less than 2 hour flight.
CSA Czech Airlines review by Pavel Babic
26 February 2006
BRU-PRG-BRU. Both flights rather uneventful on old planes. boarding and
flight crew rather tired and looked stressed, which did'nt matter much
as the flights took just about 1hour 15 mins. A nice way to get to
Prague from Brussels for a relatively low price. Prague airport nice and
clean, new terminal open, the ground staff rather nice and helpful. Very
good value for price!
CSA Czech Airlines review by Karl Parish
3 December 2005
Check in was efficient at LHR and PRG. Planes were old but clean. FA's
were very friendly and the in flight catering was decent for such a
short flight. Overall an enjoyable experience and I would fly with them again.
CSA Czech Airlines review by Phillip Watson
10 November 2005
LHR-PRG. Outbound flight 30 mins early into Prague, and on time back
into London. Plenty of leg room, food quite good and the service
friendly and helpful, but they need to update their fleet as the 737
used on both legs were a bit old. Overall the impression was very
positive, and their prices were by far the cheapest (even cheaper than
the budget airline Easyjet) I liked it so much I joined their loyalty
scheme and will fly with them whenever possible in the future.
CSA Czech Airlines review by Malcolm Hayes
30 October 2005
BHX-PRG-SVO, and return St Petersburg - Prague - Birmingham. 737's
slightly worn but ok. Food and service on all legs was good
(particularly so given inclusive return price of £220) - only problem
was punctuality with 3 of the 4 flights late by 30 mins or more. If
time is not of the essence, I would happily recommend.
CSA Czech Airlines review by Dave Jaros
20 October 2005
PRG-LHR one way in economy, scheduled 12:30. CSA allow you to phone
check-in in Prague with cabin luggage only on EU flights or anywhere
when in business class. Departure announced to be 15 mins delayed due to
"operational reasons", take-off delayed accordingly. B735 a bit worn
plane, but well maintained. Free Czech and English papers available.
Provided free cold meal - couscous, ham, cheese, green pepper slice, two
rolls, butter, two small pieces of pudding deserts - tasty for me, but
many pax did not eat much. Free drinks round - free soft, wine, beer,
later tea / coffee. Crew effective and polite. Inflight magazine fresh
and interesting. Landed at LHR some 15 mins ahead schedule, directed to
T2. Very relaxing and comfortable short haul.
CSA Czech Airlines review by Pavel Babic
12 October 2005
Dubai-Prague-Bratislava return. The flight from Dubai to Prague was
delayed. The cabin crew seemed tired and not very motivated. I was very
surprised that a passenger sleeping on the floor in front of the
emergency exit was passed by unnoticed during the entire night flight,
which made me feel like I was travelling on a low-cost bus service.
Seats very uncomfortable and restrictive. The second service practically
served into your hands - no trays, which I found very surprising, as I
have always considered CSA one of the airlines delivering a rather good
quality product. The long-haul flights obviously are not their strong
point. Short haul European routes, on the other hand, are quite a
pleasant experience and I would recommend CSA on these to anyone who is
looking for a " value for money" trip. All in all, for my next trip from
the UAE I will most look for another option, even though my sympathy for
CSA remains unchanged on the European routes.
CSA Czech Airlines review by Alistair Robertson
2 October 2005
We have just returned from a long weekend in Prague and used the
services of CSA from Edinburgh primarily due to the more convenient
flight times compared to Globespan. Whilst dissappointed that CSA have
recently cancelled the flight from Glasgow; being moved to Edinburgh was
not overly inconvenient and we were rewarded with one of the more
pleasurable flying experiences of late. The planes are modern and clean
and the flight crew friendly and attentive.The legroom was the best
we've ever experienced with a good 4 inches of extra room in front of my
knees.The food as good as BA and all round I would rate my experiences
of CSA better than BA. A great airline flying to a modern airport and a
really really great city-what better formula.
CSA Czech Airlines review by Sam Sharp
16 September 2005
Just returned from Eastern Europe where I took a CSA flight from Prague
to Warsaw and couldn't have been more pleased with the service of the on
ground and in air personnel. They were quite helpful in checking
luggage from Prague to Chicago even though we were transferring to LOT
on an e ticket and were using paper tickets with CSA. Flight was on
time and I would not hesitate to use this line again.
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Customer Rating = from 1.0 (very poor) to 5.0 (excellent) |
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