Corsair Passenger Reviews and Corsair Customer Trip Reports

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Corsair customer review :  7 July 2010 by  S Duane   (USA)

Corsairfly Miami-Orly roundtrip was a good experience inflight, tourist class both ways. Seats as comfortable as could be expected (on Airbus), food was okay. No movie on overnight flight to Paris, but that was a good thing as the cabin was very quiet. Check in at Orly is a nightmare, as was security.

Corsair customer review : 29 May 2010 by J Gravel

Customer Rating : 1/5

Booked online no problems - Paris Orly to Montréal return in "Grand Large". At Orly - the checkin service very poor - they said there were no window seats so I took an aisle - once at my seat - the attendant said the whole row was free! Went to board the plane, early boarding for "Grand Large", and was told by the staff/person at the gate that the "Grand Large" section was not ready and I had to wait. Finally after waiting 30 minutes I asked another person at the gate and she said there was no problem to board. All the luggage of "Grand Large" did not make it - arrived 4 days later.

Corsair customer review : 18 September 2009 : by F Silva

Customer Rating : 1/5

I recently booked a flight from Montreal to Paris with Corsairfly and up till yesterday I was happy with their customer service and price. Last night I went onto their website and I entered my reservation number (wanted to see if I have a supper on flight or not) only to find out that the seat reservations that I had (purposely reserved early to get a good seats) was completely discarded. The company decided to use a smaller plane, from a 747 to an Airbus and because of this I now no longer have my seats available to me. I now had no choice but to recontact the company myself, only to have them advise me that I have to choose seats over the wing - the only ones left. They never contacted me and I can only imagine what sort of impact this would of had on me if I had found this out on the day of my departure. My group reservation would have been scattered through out the plane. I am aware that the seating is not guaranteed , but come on! I am disappointed that they didn't even try to remedy the situation nor did they apologize.

CORSAIR review : 18 October 2008 : by Andrew Stanescu

Customer Rating : 5/5

ORY to SXM and return via PTP. Excellent flight, confortable seats, good food and drinks services during the flight. Inflight entertainment very good. Staff quality of service rated very good. Ticket price unbeatable !

CORSAIR review : 14 August 2008 : by Rene Engesser

Customer Rating : 4/5

Paris-Havana Business Class. They call their Business Class Grand Large - a mix between regular and charter flight. Excellent service, attentive cabin crew, tasty and large meals. Drink service during the whole flight. The seat and the inflight entertainment not so updated as other airlines, but better service than Air France, and fare is more than half less.

CORSAIR review : 7 June 2008 : by Jane Duncan

Customer Rating : 5/5

Manchester to Moscow and flight staff were superb! The plane was clean, and crew could not have been more helpful. Food was good - better than I have had on a lot of flights. Would definitely fly with Corsair again.

Corsair review by A Strauß

5 June 2007   Customer Trip Rating : n/a

Paris-Orly to Antananarivo return. The staff in the airplane was friendly, too. But it seems they were just too busy and it took some time until they came after I pressed the steward-button. The service is nothing special but fair. Food ok and filling. Compared to other airlines that I took before (eg. Emirates) the entertainment is quite poor for such a long flight. The confirmation of the flight back took ages and the lady in the travellers agency (I am not sure whether she was Corsair employee; everything was done by phone) was neither able to speak english nor interested. The way back is via StDenis, where all passengers have to leave the airplane (it needs to be cleaned after the trip from Paris). Even if passengers just go in transit, they have to pass a security check that takes ages (it is only one checkpoint for all transit passengers). The flight to Paris was as described above, all luggage survived (Whereas HLX managed to brake it on the short connecting flight). The arrival at Orly is almost at midnight what can make it difficult to get help on the airport or a hotel. The big advantage of taking CorsAir is the luggage limit of 30kg for the big luggage and the lower price compared to other airlines (at least at this moment). There was no reason to complain about staff, I have seen them nicely taking care of parents with babies. Not really good is the comfort, entertainment system is poor.

Corsair review by David Chown

17 December 2006   Customer Trip Rating : n/a

Paris Orly to St Martin, West Indies. Check-in staff disinterested. Aircraft an ageing 747, with very cramped seating and no inflight entertainment screens. Food was disgusting, cabin crew impolite and inefficient. Thank God the aircraft which should have brought us back went unserviceable, and after a four-hour wait without info, two British aircraft including a 747 arrived to carry the passengers Corsair would have put into one! I have flown with most European charters and can unreservedly say Corsair is in a class of its own for low quality.

Corsair review by A Martim

2 May 2006

Paris ORY to La Romana (Dominican republic) Economy class going and business class for coming back. At the airport for the two flights check-in and boarding were quick and organized and there was no delay (rare for a charter airline). The plane was a new Boeing 747-400. Seats very cramped, food disgusting but cabin crew professional and friendly. Coming back I was in business class which is located on the upper-deck : seats were comfortable with a personal screen, food good and service nice. I think the business class of Corsair is not a business class like Air France, British Airways or Singapore Airlines, but better than Air India or Air Mauritius. Price was only 150 euros more for one flight.

Corsair review by Wassim Hammoud

15 March 2006

Corsair A330-200 YUL-ORY / ORY-YUL. I didn't know what to expect from them as I had never taken any charter flight before. YUL-ORY. We took off 2 hours late because the aircraft arrived late from Paris. The flight was fine even though I was traumatized by how cramped the seats were. The crew was friendly and the food was good. ORY-YUL. Now that was a complete nightmare. We were supposed to takeoff at 11 am. We took of at 6 pm, without any explanations. I had the emergency exit seat this time so the flight in itself was good. Will I ever fly again with them? only if I absolutely have too. I give them 4.5/5 out of 10.

Corsair review by Marieluise Ritter

27 February 2005

We went from Paris to Pointe à Pitre/Guadeloupe. Let alone the very poor ORLY airport's service (information desk not occupied, no signs, nobody wants to help you finding the right terminal). On the plane: Seats very cramped, food poor, films uninteresting. But as the seating space in AF to Réunion to which we are accustomed is not a bit better, we took it. Our (direct) flight back was cancelled and brought forward by 3 hours what we learned by chance (!) reading a note on the hotel's pinboard. The plane was very untidy when we got in. And it was not a direct flight; we had a stop- over of a full hour in Fort-de-France (we had to leave the plane and amused ourselves in the duty- free shop), but at least the plane was cleaned there. Result: We started two hours earlier than we had planned and came back to Paris one hour later and were almost too late for our sequel flight from CDG to Frankfurt. Fortunately, there seems to be an understanding between AF and Corsair, and so, even before we landed, we were informed that we need not worry: AF was already informed about our delay (thank you, staff!) and was willing to book us on the next flight, which was eventually not necessary because we got our luggage early and caught the bus by running. Well, as we saved 400 EUR for two persons on that flight in comparison to AF, and as we know know what we possibly would have to expect, we would try Corsair once again.

Corsair review by N Fitzgearl

22 January 2005

LAX-PPT, not bad. The food was just as exceptional as AF, but the FA's were much friendlier and more humorous, very attentive to ones needs. And the fare, US$590, cannot be beat. The 747 was interesting-looking; a giant set of red lips painted on the side with the word "sex" on the landing gear door. Only problems were that there were long departure delays and the seats, while comfortable, were very cramped together. If they still flew to Tahiti, I'd definitely fly them again.

Corsair review by Etienne Bock

11 December 2004

CRL on Paris to Fort-de-France and return and my worst flights so far. The flight from ORY was delayed of 9 hours without any explanations. Then, we had to wait for two hours in the plane after boarding (which was a rush). Their 747-300 are fit with 580 seats (90 more than AF) that's are very cramp and old. I was lucky enough to get a seat in the upper-deck just after the biz class so I had a lot of legroom available but this was the only attract of this flight. The food was horrible and the crew was very rude and only seemed to be interested in getting their break. The way back was horrible (although our flight was not delayed) because of an old 747-200 with even more cramped seats and rude flight attendants (some have even kept their sunglasses during the flight!). I hope no foreigners use this carrier because it doesn't give a good look of France.