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Conviasa Passenger Reviews and Conviasa Customer Trip Reports

 

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Customer Review scoring : Conviasa
8 out of 10  8 out of 10
4 reviews



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CONVIASA customer review :  30 June 2011 by René Engesser   (Switzerland)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Business

Madrid-Caracas in Business Class. At check-in confirmed Business Class Tickets and confirmed seats 1A and 1B, but were assigned seats 36EF in Economy Class, due to unknown reasons. After intervention, got confirmed Business Class seats. Lounge was offered although was closed for refurbishment, not the airlines fault, however they should not that the lounge is closed. Inflight service very slow and basic, seats seemed to come from the 70's, no earphones, no menu, no travel kit, no newspapers. Only inflight entertainment, a movie in the middle of the flight - as no earphones available, they put the movie sound through the PA system over the whole aircraft. No matter if you want to or not you must listen to the movie sound. Finally, my bag did not arrive, after a wait at baggage claim of 3 hrs to deliver the first bag.


CONVIASA customer review :  3 September 2010 by Alasdair Brooks   (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Three trips between CCS and BLA. I found Conviasa to be clean, modern, friendly, and welcoming. My Spanish is functional, but quite basic, and when I struggled, there was usually multilingual staff even on the short hop from Caracas to Barcelona and back. Luggage allowance on this flight is a generous 30kg, and a free drink is provided despite the flight time being only 30-40 minutes. Seats comfortable, with more room than I was expecting. All in all, Conviasa offer a superior - albeit slightly more expensive - service on this short route than do their competitors Avior.


CONVIASA customer review :  4 September 2009 by A Gomez   (Venezuela)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

CCS-PMV-GND (B732 and ATR42) Good service at the airport and on-board with Conviasa. Check-in staff could use some cheering up, pleasantly surprised when offered a snack box on the PMV-GND flight, flight attendants well dressed and good looking but was a little disappointed with the condition of the aircraft interior on the PMV-GND flight. I would be glad to fly on Conviasa again on the future.


CONVIASA by Manuel Kliese

24 May 2007

Barcelona BLA to Caracas CCS in Venezuela on a classic Boeing 737-200 aircraft, I experienced Conviasa to be quite nice to fly with. Anyhow, they do not offer much more than the average European "no-frills" carriers. A cost-free, non-alcoholic drink was served on that short domestic flight, the aircraft was clean and fine despite its age, we departed BLA about 15 minutes ahead schedule - not every airline in Venezuela manages that. Since the ticket costed me less than EUR 20,- I can call it a quite satisfying experience!


 


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