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COMAIR PASSENGER REVIEWS Comair passenger review flight standard onboard cabin comair


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  Reviews = 14



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Satisfaction Rating scores from 1.0 [very poor] to 5.0 [excellent]        



Customer Reviews : SUMMARY

Average Traveller Satisfaction

(Max Score = 5)

4.25

100% of passengers recommend Comair

100% of passengers say Comair offers value for money




COMAIR review :  28 April 2008 : by S Srinivasan  (USA)

 

Customer Trip Rating : 

4 Star Rating

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

CPT-JNB in Economy. I had checked in the night before, and the Fast Bag Drop worked quickly and efficiently. Security at the CPT domestic terminal no problem despite the construction. Boarding a bit of a scrum, as they board everyone at once instead of through rows or sections. Flight was on an ancient B737-200. Plane was clean and well maintained, and the legroom was excellent for Economy class. Service was warm and friendly, despite a full flight, with two drinks services along with breakfast on a 2 hour flight. Food was not good, however. The flight departed and arrived on time, and baggage was out within 10 minutes at JNB. Comair (BA) wasn't any more expensive than LCCs like kulula.com, so I'd consider it great value for the money.



COMAIR review :  15 February 2008 : by B Atkinson  (UK)

 

Customer Trip Rating : 

5 Star Rating

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Four flights undertaken on Comair in the last three weeks - between Johannesburg, Cape Town, Port Elizabeth and Durban. I'd rate them very highly. All flights on time, except for one short delay (20 mins or so) on the first - for which a full explanation was given and most of the time was made up en route. Two of the flights arrived early. Aircraft (B737) are not new, but clean and tidy. Meal and drinks service excellent. Cabin crew attitude and service was first rate. Also good info given from flight deck. Baggage delivery prompt on each occasion. Will certainly fly with Comair again.



COMAIR review :  7 February 2008 : by R Dingle  (Australia)

 

Customer Trip Rating : 

4 Star Rating

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

DUR-CPT & PZE-JNB Economy. Put on Comair due to Oneworld connection with Qantas and was a little concerned when it was associated with BA after some rather below average flights with BA. However plane while not new, was clean and the cabin had done up looking a lot newer. Service by cabin crew was superb and very impressive food service - including a hot meal! Superb airline and will certainly use it in the future when in RSA.




OLD STYLE FORUM LAYOUT IS USED FOR EARLIER COMMENTS BELOW

 
 

Comair - by Gavin Stewart

20 September 2007

JNB-CPT. First time with BA/Comair and found it outstanding. FAs were simply the best crew I can recall having on any flight. Friendly, chatty, happy, just seemed to love their job from the first minute to the last. Nice catering with great choice "real" wines in Club. Crew knowledgeable and enthusiastic about the wines. Small tech issue (persistent whining sound in the cabin) was handled with aplomb. BA Terraces in JNB very pleasant way to pass the time, with great outside views. Top marks.

Comair - by Rod Hocking

15 October 2006

JNB-LIV-JNB Business Class. Although the aircraft were a bit old, they were clean, seats good and attention in business class excellent. Food good both ways. On the return journey there were no less than 5 passengers sporting injuries sustained from over exuberance of some sort; but all were found seats and cared for. Would recommend this airline for flight within the area.

Comair - by Frank Schreiber

5 October 2006

JNB-PLZ-JNB. Comair as a subsidiary of BA I was expecting same service as BA and I got it. Clean cabin, great meal and beverage service, on time departures and arrivals and excellent crew service. Next time in SA will definitely fly with them.

Comair - by Sean Kyte

12 June 2006

Cape Town to Jo'burg and no complaints. Excellent leg room - maybe because at the front of the economy section which would have been club Europe in the aircraft BA mainline days. Sandwich and drinks service fine and on time departure.

Comair - by Craig Thomas

29 March 2004

Durban - Johannesburg (Club) : Service on the ground quick and efficient despite a congested terminal and overbooked flights due to the end of a long weekend. Although an old B737-200 was used, cabin was clean - seats and cabin finishings modern and like what you would find on newer aircraft. Although the flight was a little under 50 minutes, a full dinner was served. A very professional operation on all accounts.

Comair - by Michael Luttig

8 February 2004

Port Elizabeth to Jo'burg on Comair's 737-200 in business class. What a great experience for a short flight like this. There is a small departure lounge in Port Elizabeth - drinks and packets of nuts and crisps. On board we were served a full meal service; welcome drink before take off followed by a drink with a packet of nuts. Starter, with hot bread and side salad and a hot main course all on china & glass. A cheese board with coffee was served just before descent into Jo'burg. I would highly recommend Comair when flying regional in South Africa.

Comair - by Sean Mowatt

16 January 2004

DBN-JNB on BA/Comair after my flight on kulula.com (BA/Comair's low-cost subsidary) was cancelled. Service was friendly and efficient, meal was good for a 50 minute domestic milk-run and masses of leg room - albeit I was in the first row of economy. The 737-200 was clean and well maintained, but a bit noisy! Overall an excellent flight.

Comair - by Bryan Morton

25 March 2003

Flew Comair's BA-branded services CPT-JNB-VFA. Very happy with the service offered - leg room on both flights was very generous (more than on BA's long-haul services), hot breakfast on the CPT-JNB flight, All-Day Deli on the JNB-VFA leg. Slightly delayed arriving into Jo'burg but were kept well informed by the flight crew of reasons for this. Only problem was on arrival into JNB - aircraft was parked on a remote stand & the airline only provided a single bus to carry passengers to the terminal. This was a full flight so the bus was "very" overcrowded - really 2 buses were needed.

Comair - by Joseph Petraglia

21 August 2002

It's silly to base one's opinion of an airline on a single bad experience, but after my recent trip on BA's ComAir subsidiary from Harare to Jo'burg I have to say that I am sorely tempted to swear I will never fly BA again. Their counter personnel at Harare are absolutely inflexible in their enforcement of baggage weight limits. I only had one bag going to the US through Jo'burg, and it was about 8 kilos overweight--I had no extra piece of luggage, and they refused to offer me a cardboard box or anything else. After several minutes of pointless pleading I was forced to jettison the 8 kilos of clothing and gifts right there at the counter. I understand the role of rules, but in circumstances such as the one I was faced with, their "scrupulous" enforcement has cost them a steady customer. If you cannot even offer a passenger a box (they claimed that if the box were damaged, I'd claim compensation even though I said I would waive, in writing, any right to compensation) you can not claim to be customer-focussed.



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COMAIR PASSENGER REVIEWS Comair passenger review flight standard onboard cabin comair

 


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