China Airlines Passenger Reviews and China Airlines Customer Trip Reports

Check China Airlines passenger information in our customer travel guide

China Airlines official 4 Star Airline ranking

Good staff service at Taiwan Taoyuan Int'l Airport

China Airlines Economy class seat reviews

Boeing 747-400's being refitted with PTV in Economy class

China Airlines First and Business Class Lounge Reviews

Angled long-haul business class seats offer poor comfort

China Airlines First and Business class seat reviews

Efficient and consistent cabin staff service

China Airlines Aircraft Seat Plans

Good onboard long-haul catering standards

China Airlines Passenger seat tips

A330 product standards good - poorer for B744 and A340

Airline Reviews

Airline Seat Reviews

Airport Reviews

SFO-Taipei-Bangkok (economy). SFO flight leaves at 1.30am, but if you're planning to sleep tough luck - the hot meal is served at 3am and everyone (even if sleeping) is ordered to sit bolt upright so the person behind can eat. This was repeated at midnight on the return Taipei-SFO. Hot meal SFO -Taipei was disgusting. I would highly recommend you bring your own food. Kids meals were average both ways. Service was otherwise ok. Entertainment generally good - 747 screens have higher definition, brightness and contrast than A330s where video quality is poor. Movie selection fairly good, but can be limiting if you fly transpacific both ways the same month. Seat pitch a little tight at 32" for the tall. Boarding was highly organized at SFO, but more chaotic at Taipei.

HKG-KHH return. Both trips A330-300. Outbound trip delayed 2 hours due to fuel problems and it resulted in refuelling. Staff were quick to serve the complaining passengers. The inflight entertainment system is quite good. The price was very reasonable as it was near the Easter holiday peak.

SUB-SIN-SUB all in A330-300. Outbound flight departed 30 mins late. A full flight but FA's were attentive and their English proficiency good. Food was also good. Landed 30 mins late, inbound flight departed and arrived on time. Only 5 pax in J Class. Pre take-off drinks served immediately upon boarding. Seats were pretty comfortable. FA's were nice and friendly.

LAX to Beijing return in economy class. Outbound flight was a newer Boeing 777, return flight an older Boeing 747. Both flights departed on time, I slept well on both flights for 8 of the 12 hours. Food was fine and staff friendly.

AMS-BKK-TPE-HKG. Renewed business class is not that comfortable, it is an improvement to the old business class. Food quality remained basic but acceptable, service is good when flight is empty, once flight is crowded cabin crew seem to loose control. Price of flight is still cheaper then other airlines, lounge in BKK, HKG and Taipei airport are fine with nice snacks. AMS lounge is the Skyteam KLM lounge - food is bad but what can you expect when in the Netherlands.

SYD-TPE-YVR return. I was unsure and a bit sceptical. Overall, my friend and I were really happy, the food was excellent, the staff lovely and the entertainment great. The cabin crew spoke good English, and were always around to offer assistance. The only issue we had was two excruciatingly long stop-overs. (18hrs outbound and 17 on return). The seats weren't the best ever, but could've been worse.

AMS-BKK-TPE and back. Outbound a 747 with no AVOD, just centralized screens. Decent meals topped with friendly and professional cabin crew. On the return - modern IFE with touch screens, but flight attendants not quite as effective. Troubles with processing my wheelchair at TPE, but that may be inefficacy of the airport. In general, good service/price ratio.

NRT-TPE-BKK return. Impressed with service and the level of English for most flight attendants. AVOD was good. Seats on A330-300s are fine, but recline to a very uncomfortable slide rather than flat. Provided plenty of English magazines, though newspapers were scarce. Lounge in BKK excellent with hot and cold dishes. Flight was 1 hr late leaving BKK, but were given a meal voucher in the airport, despite the fact food in the lounge was ample. Connecting in Taipei was easy as it's not a very large airport. If the prices in business class remain a bargain, I will be flying China Airlines more in the future.

BNE-AKL Business Class Jan 2012. Boarding was well organized and the fight punctual. Food for lunch was good quality although there was no proper dessert. Problem was that the service felt very rushed even though it was a 3 hour flight. A particular problem I have encountered on all CI flights is that the crew seem unable to co-ordinate the service of wine with food and then to keep glasses topped up, even in a small business class cabin. Twice I had to use the call button in order to get some wine. Although it was answered instantly, this is no substitute for a proper drinks trolley service. Notwithstanding this, the cabin crew were unfailingly friendly and helpful in their attitude. Unfortunately, my bag came last off the carousel last rather than enjoying the advertised priority.

LAX-TPE-MNL twice in the past year. Seats in economy seem small to me (I am over 6 ft.  FA's are attentive but not very friendly - seems to be due to somewhat limited English. When I asked for drinks in Chinese they were much more social. The food was good if you ordered Chinese option. TPE is not my favorite airport but it is orderly and clean.

Short hop from BNE to AKL. Check-in staff member was helpful and friendly and the wait was minimal. The flight departed thirty minutes late but were kept well informed. The meal service was cheerful, with a selection of mains. The in-seat entertainment was clunky and poorly designed, and the language selection confusing to say the least. Seat width and comfort were as expected for economy and the staff pleasant and fluent in English. Overall an enjoyable and professional service.

Auckland to Brisbane (my wife had wheel chair assistance) and we were very impressed by the level of comfort and service. It was the cheapest price and the fare included a meal and movie. The legroom was a little tight, the level of English was difficult to understand at times - announcements given first in Chinese then in English. Cabin temperature way too warm and the aircraft appeared to have no personal air vents above. The staff were friendly and polite.

Auckland to Brisbane. Good flight and crew. The meal choice was Beef Noodles or Curried Chicken. Crew responded to request promptly but had a lack of the English language.

Shanghai to Sydney. We booked this flight at very short notice and were slightly apprehensive. However we need not have worried. Despite the very short notice my wife and I were seated together. The aircraft was a very new looking A330 and we found our Economy class seats very comfortable. The standard of cabin service was not bad with the crew even managing to accommodate our special meal requests. Although the flight departed slightly late from Shanghai due to problems when inbound from Beijing, we actually arrived on schedule at Sydney. Ultimately we were very pleased with the flight and service received and will certainly consider flying China Airlines again.

PRG-FRA-TPE return. Codeshare with CSA (PRG-FRA segment). FRA-TPE flight was operated with B747 instead of usual A340. Cabin crew attentive and helpful, meals were tasty and refreshments between meals provided on demand. Outdated centralized AV system, but worked ok. The big downside of the flight was AC - it was really cold. Return flight (TPE-FRA) with standard A340 (2-4-2 in economy) was fine. AC settings were correct, personalised AVOD system worked without problems with a great selection of movies and music. Meals and drinks were fine and cabin crew helpful.

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