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Canadian North Airlines Passenger Reviews and Customer Trip Reports


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Customer Review scoring : Canadian North Airlines
8.7 out of 10  8.7 out of 10
4 reviews


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Canadian North Airlines customer review :  5 August 2010 by Mark James

Trip Rating : 6/10

Score 6 out of 10

I fly this airline regularly between Yellowknife and Edmonton. Staff is generally friendly and the complimentary food service is a nice touch but generally inedible. Unfortunately they have the tendency to change your seats without notice and you will not find out until check-in time. Much of the reason for this change is that if they notice a flight is only half booked they use half of the plane for cargo which eliminates the first 6 rows of seats. Thus, when booking on Canadian North, make sure you book the back row of seats (between 10-16) and you likely won't have to worry about your seat being changed. Prepare to be packed in like sardines on most Canadian North flights though. Seat pitch/width is standard.

Canadian North Airlines customer review :  23 November 2008 by Jack Dell

Trip Rating : 9/10

Score 9 out of 10

Ottawa to Iqaluit (formally know as Frobisher Bay) in Canada’s Arctic. First time flying with Canadian North. Checked in at the Ottawa airport for the morning flight. The gate was located in the new terminal. Flight was on a 737 with about 60 seats. Asked the flight attendant where the rest of the seats were? Was informed that the airplane was in a “combi mode” and had freight in the forward half of the plane. She also explained that's why we had to board stairs at the back because the airbridge can not be used. Flight took just under 3 hours. Outstanding service. From a hot breakfast, hot towels, and coffee with Irish cream all included in the fare. Return back to Ottawa 2 days later with the same great services. Meal this time was an Arctic Char with free wine, and another coffee and Irish cream. There was no entertainment consoles on board, but it did not seem to mater as there were no bad jokes by the flight attendants either. Will fly with them again!

Canadian North Airlines review -  by Steve Mason

2 March 2008   Customer Rating : 5 Star Rating

Had a chance to fly Canadian North for the first time from Calgary to Inuvik in the Northwest Territories. Check in friendly with no extra charge for my 4 bags. The aircraft was a Boeing 737, which replaced the Fokker-100. Flight Attendants were friendly, attentive. We were served a hot breakfast. Return flight equally as pleasant with a hot dinner this time and free wine. The service reminded me of the Wardair days. I only wish that they flew across lower Canada as well.

Canadian North Airlines review -  by S Peterson

7 February 2008   Customer Rating : 5 Star Rating

Flew with Canadian North on two occasions. Found both flights to be very enjoyable. First flight was Edmonton to Norman Wells, and the next was Edmonton to Yellowknife. Found check in staff to be friendly and helpful both times. Flight Attendants were very courteous and friendly. No corny jokes unlike Westjet. Meals are also included with the fare. For breakfast it was a hot or cold meal. For dinner on the way home it was pork or chicken with free wine, almost unheard of today on domestic economy flights. The airplane was an older 737, but in nice condition and lots of baggage allowance. Would fly with them again and strongly recommend them.



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