BRITISH AIRWAYS review :  5 February 2008 : review by Philippa Mizen  (UK)

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Recommended:

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Cabin Flown:

Economy

Gatwick to Malta return. For £65 per person return this was an excellent flight. Checked in online both ends and also printed off the boarding passes - so simple. Outbound there were plenty of spare seats - flight inbound was fuller. Breakfast outbound pretty good and lunch inbound also reasonable. Plenty of drinks offered on both flights. Thankfully BA will still be operating the Gatwick - Malta route after the Easyjet takeover of GB - I much prefer to travel BA to Easyjet - and the prices are favourable too!

BRITISH AIRWAYS review :  5 February 2008 : review by James Hunt  (UK)

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Recommended:

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Cabin Flown:

Economy

Beijing-LHR Economy. Very good and attentive crew. was average but drinks plentiful. Seat acceptable and legroom OK for my 5'10". I last flew this route in Business and the difference is huge, but for the price Economy is certainly bearable. Very smooth flight until reaching LHR where the landing was unusually poor for BA.

BRITISH AIRWAYS review :  2 March 2008 : review by R Wilson  (UK)

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Recommended:

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Cabin Flown:

Economy

LHR-FCO-LHR euro traveller. Superb value for money at £70 return. Aircraft a comfortable B757 outbound and A320 inbound. Cabin crew very friendly. The food onboard was good for European airlines and check in at Heathrow was quick and easy.

BRITISH AIRWAYS review :  27 February 2008 : review by Bob Andrews  (UK)

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Recommended:

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Cabin Flown:

Premium Economy

LHR-PHL-LHR Another almost flawless trip to the US in WTP. Flight departed on time from Heathrow (quite unusual these days) and within 20 minutes the drinks were being served followed by a reasonably tasty meal. Crew pleasant and happy as usual these days on BA. Arrived on time in PHL after catching about 2 hrs sleep (not the greatest recline though!). Return journey left on time with another pleasant crew and a very full aircraft. Didn't eat until breakfast but the sweet sugary cake wasn't something I would eat for breakfast - BA should change this type if breakfast as it occurs all of the time now on the US East coast flights. The only problem was again all T4 gates occupied even at 0615 and so the usual (and slow) bus ride to the terminal. Overall, though, BA did a great job again.

BRITISH AIRWAYS review :  25 February 2008 : review by James Ballard  (UK)

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Recommended:

Value for Money:

Cabin Flown:

Economy

Very disappointed with BA's weekend service from Heathrow to and from Berlin. I was meant to be on BA 0982 but it was cancelled due to "lack of staff". Both flights to and from Berlin were delayed due to the late arrival of aircraft. Get your act together BA.

BRITISH AIRWAYS review :  25 February 2008 : review by John Oram  (UK)

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Recommended:

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Cabin Flown:

Business

LHR-LAX. Check in extremely fast; lounge busy and overwarm. Reasonable breakfast offerings. One member of staff went out of his way to get butter for me when it had supposedly run out. There didn't seem to be too much effort to achieve an on time departure but it was not very late. Service was cool but competent and the food was very good. I am not much for IFE but the screen is not great.

BRITISH AIRWAYS review :  25 February 2008 : review by Keith Tytler  (UK)

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Recommended:

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Cabin Flown:

Economy

LHR to SFO. Flight staff excellent. Only quibble is with Heathrow. Flights in and out always seem to be delayed. Customer service desk staff were good in getting us an alternative way of reaching our destination. Can only commend their staff and the comfort on a 747 which was not new. Everything worked and the food was quite acceptable.

BRITISH AIRWAYS review :  25 February 2008 : review by A Mitchell  (UK)

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Recommended:

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Cabin Flown:

Business

GLA-LHR-IAD return in club. Terraces lounge (gate 10) at LHR crowded and dirty with glasses and crockery lying around everywhere. Sat upstairs on the 747 configured with the new club world layout. Excellent inflight service with good choice of food and drink. Seat 62A I think is the best as this is a window seat, which like all window seats upstairs has extra storage space, but this seat allows you access and egress without climbing over the feet of the person seated by the aisle. Lounge at Washington was fine on return leg, but pre-flight supper was particularly average at best and the dining room is like a works canteen - dull, with the tables for 2 arranged neatly in rows. Don't plan on lingering there over dinner- 20 mins is about all you'll want to spend there at most. I paid for WT+ and upgraded for 25,000 BA miles return which was excellent value for money.

BRITISH AIRWAYS review :  25 February 2008 : review by Joanne Lea  (UK)

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Recommended:

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Cabin Flown:

Premium Economy

LHR to JFK in Premium Economy. Outbound flight had 50 school children who were allowed to roam between economy and premium economy at will. Cabin crew surprised when I reported 10 kids in the wrong cabin, but allowed it to happen a second time. There was no bar service and even during meal service there were no diet drinks available and we were informed the bar was shut. Return flight delayed and major problems at JFK with Manchester flight cancelled, once on plane flight crew who appeared to be from Manchester were excellent and could not do enough to aid passenger comfort. The return leg seats had laptop power sockets but in Premium Economy you need to bring your own cable with you, as BA do not supply them in this cabin.

BRITISH AIRWAYS review :  21 February 2008 : review by Jonathan Granato  (USA)

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Recommended:

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Cabin Flown:

First

SEA-LHR First (upgraded with miles on the outbound). SEA First class lounge is big enough for all fourteen passengers. The food was great, service subtle. I woke up forty minutes outside LHR and was served a full English Breakfast. LHR T4 Terraces Lounge crowded but emptied out after the Calcutta flight. The buffet was very good. Paid for upgrade J to F upon boarding LHR-SEA. Service even better. Catch of the Day was lemon sole and it was the best sole I have ever had. IFE is miles behind NWA AVOD but my IFE is books and writing letters. Once again, awakened forty minutes outside SEA and served bacon rolls. The service is attentive, cabin crew stop by to chat. I will definitely do this again. It was worth every penny for the upgrades.

BRITISH AIRWAYS review :  20 February 2008 : review by Tony McLaughlin  (UK)

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Recommended:

Value for Money:

Cabin Flown:

Economy

LHR-TXL-LHR. First time I have flown with BA since a long haul jaunt in 2004. There is something reassuringly British about BA, perhaps it's because they have been doing it so well for so long, and although globally known as BA, they still retain the word British unlike other British airlines. Outward leg on A319, return on A320. I couldn't find fault with either flight. Looking forward to my next BA trip to BOD in August

BRITISH AIRWAYS review :  19 February 2008 : review by Ken Lim  (UK)

Customer Trip Rating :

Recommended:

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Cabin Flown:

Economy

LHR - CPT return in economy. Online check in excellent, very speedy through bag drop area with minimal queuing. Delayed departure due to catering van breaking down. Problems with entertainment system which required re-booting (half hour each time) a few times. Fine once it was up and running. Food and service good. Delayed at CPT due to jetty into plane not functioning. On return leg, similar excellent experience through check in and baggage drop. Although we had 1 extra bag (only allowed 1 bag per person in economy), they let us through for no extra charge. Departed on time. Food, service and entertainment good. Looped round London for ages waiting our turn to land. On landing at Heathrow, the jetty into plane not working - deja vue? Would certainly recommend flying with BA for smaller people like me as the legroom is quite tight. Seats comfortable though.

BRITISH AIRWAYS review :  19 February 2008 : review by Mark Bickerton  (UK)

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Recommended:

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Cabin Flown:

Economy

LHR-Tripoli Libya return, Economy. Good checkin services at both ends, generally hassle-free. Food was only average, but crew were mostly friendly in that slightly 'aunty knows best' way that BA seems to prefer. On the return, I tried to read the paper only to be told that's only for the crew. Both flights were on time, in fact the return landed at Heathrow 20 minutes early.

BRITISH AIRWAYS review :  17 February 2008 : review by A Macleod  (UK)

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Recommended:

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Cabin Flown:

Business

London - Athens return. Both flights delayed. Service onboard impeccable, friendly crew with regular drinks rounds. Food excellent. Aircraft a Boeing 767-300, was sitting in forward economy with leather business class seats, very comfy with brilliant legroom.

BRITISH AIRWAYS review :  16 February 2008 : review by B Atkinson  (UK)

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Recommended:

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Cabin Flown:

Business

London-Johannesburg return. Good flights in both directions. On-line check in worked well, although not able to print boarding pass in JNB. Exec Club member so able to select good seat in advance on the upper deck. Pleasingly quick progress through T1 at LHR in both directions. No significant flight delays. Aircraft cabin clean and tidy - although I'm not yet convinced about the new Club World seat and tend to agree with other reviewers about the effects of a restless neighbour! Some problems with the AVOD system on the outbound leg, but it worked perfectly on the return. Meal service very good - no complaints. Very good cabin crew on both flights - possibly slightly more attentive on the outbound. Good info from flight deck on both, especially the return. In all an extremely good experience and BA continues to have my support.

BRITISH AIRWAYS review :  15 February 2008 : review by Steven Blanchard  (UK)

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Recommended:

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Cabin Flown:

Premium Economy

CPT-LHR in WT+. Pleasantly surprised at seat and the feeling of space. Window seat in 747. WT+ was positioned between 1st and Business in a small, quieter part of the plane. IFE was AVOD and excellent. Service pleasant, food average. A man had a heart attack on board prior to departure, causing a few hours delay. The pilot personally came down to explain the delay. Nice touch. Overall a good experience for a 12 hour flight and worth paying the difference.

BRITISH AIRWAYS review :  15 February 2008 : review by S Mutch-Moir  (UK)

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Recommended:

Value for Money:

Cabin Flown:

Economy

LHR-JFK-LHR Economy. Both flights alike, however will give credit to the return leg as that was better. Both flights quiet yet they cram as many people into the back as possible. The food was bad. On the outbound flight the Cabin Services Director seemed to do more work than anyone else, she really got stuck in and helped with everything and anything. The other crew lingered in the galley. Coming back was pretty much the same, the crew were a lot more professional and polite, yet the food was just as bad if not worse, though we did sleep for most of the return flight as we got the last one departing JFK at night.

BRITISH AIRWAYS review :  11 February 2008 : review by A Hickling  (UK)

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Recommended:

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Cabin Flown:

Business

LHR-MRU Club World, LHR-MRU First. Upper deck on 747 in New Club World. I agree with other comments posted on the site that if you have a seat mate who moves around alot, the panelling vibrates and disturbs you. I was lucky with AVOD, but others experienced problems. Food and drink in abundance and a top notch crew on this service. Journey back in First exceptional levels of service only to be let down by the AVOD crashing throughout the aircraft on two occasions. Baggage did not arrive as priority, but this is no fault of the airline. Would have given five stars if the AVOD had not crashed and the Club seat did not vibrate.

BRITISH AIRWAYS review :  11 February 2008 : review by Kenneth Mackie  (UK)

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Recommended:

Value for Money:

Cabin Flown:

Economy

LGW-PRG-LGW. On line check in worked and good seats selected and boarding passes print-red before arrival at LGW speeded up arrival as travelled with hand luggage only. Outbound and Inbound flights full, reasonably friendly FA's on both flights. Food and drink consisted of a sandwich only and then a drink offered 15/20 minutes later. Hot or cold drink? was the question, so if you wanted wine or something stronger you had to ask for it, although no problem getting it. Smooth flights and on time arrivals with reasonably quick baggage retrieval, no real complaints.

BRITISH AIRWAYS review :  7 February 2008 : review by Michael Scott  (UK)

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Recommended:

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Cabin Flown:

Economy

LHR to EWR (Newark) return. I had managed to book exit row seats on both legs, so had plenty of space. In-flight entertainment was good and on-demand. The food was excellent. Flight attendants friendly and professional. And all for just £220 return. If every economy flight were this good then flying would be a joy.

BRITISH AIRWAYS review :  7 February 2008 : review by J Birbeck  (UK)

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Recommended:

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Cabin Flown:

Economy

LHR-STR return economy. Have to say that BA ground staff at Stuttgart have to be the most incompetent and disinterested. Self check-in machines only to get boarding pass, then 30 minute queue for "fast" bag drop - 2 desks open for full flight. Ground staff really coudn't be bothered and lacking any efficiency. Both flights over 30 minutes late, food on return good, pitiful outbound. BA does need to decide whether it's a low cost or full service airline.