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bmi regional Passenger Reviews and bmi regional Customer Trip Reports



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bmi regional customer review :  1 April 2013 by Vieira Manuel (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

BMI Regional is a very nice carrier. Flights on time. drinks and bags included. much nicer in the route Aberdeen - Manchester than Flybe.



bmi regional customer review :  10 November 2013 by S Rule (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Manchester-Aberdeen, day return. Very impressed with the service on the ERJ135 to Aberdeen. Great service. Food going we had a cup of tea and Blueberry Muffin which was excellent. Check-in in both airports very quick. Return flight we we're on an ERJ145, we'd taken off a bit early However while 10 minutes away from Manchester the pilot returned the aircraft to Aberdeen because the aircraft developed a technical fault, something to do with de-icing system. We landed at Aberdeen and waiting one hour in the terminal while BMI was finding other arrangements to return the flight to Manchester, which I found very quick. BMI found a return aircraft. I would fly with them again. Flying with them again soon.



bmi regional customer review :  11 October 2013 by David Naert (Belgium)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

BRU-EDI-BRU in economy. On-time flights on comfortable aircraft, including free refreshments and bar service. Luggage waiting on the belt when arriving in luggage hall in EDI and BRU, and that is a very rare experience in BRU! A pity this route will be discontinued from January.



bmi regional customer review :  24 June 2013 by Jane Edwards (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flight from Bristol to Malpensa, boarded at 11.15 in the air by 11.30 brilliant. We were offered sandwiches and a drink all complimentary. Staff were very friendly and it was nice to be able to have a chat with them. Our luggage was waiting for us when we arrived at the luggage pick up. Out of the airport within 30 mins. Only concern the plane was only just over half full hope they do not pull this flight.



bmi regional customer review :  29 May 2013 by C Charnley (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew LBA to BRU at the beginning of May. Both flights on time, planes clean, efficient service. Would definitely use again. Unfortunately, our return flight was BMI regional's last flight into LBA so this route on longer exists.



bmi regional customer review :  14 May 2013 by Gwyn Jackson (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Travelled between Bristol and Frankfurt with a family of 6. Ages ranged between 6 and 60. Service was faultless. Great service on outward and return flights. Fed and watered both ways at no extra charge. But the best bit was finding my suitcase was waiting for me in the baggage hall on my return to Bristol. The quickest passage through an airport ever.



bmi regional customer review :  24 March 2013 by Andrew Bennett (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LBA-BRU used several times recently. Convenient and excellent service but now I find it has been pulled with effect from a few weeks' time. Nothing about this on website - had to go through the dreaded call-centre process to find out why the online booking page offered no flights on my selected dates in June. Maybe sound commercial reasons but very poor show in not being upfront about this.



bmi regional customer review :  22 March 2013 by James Klakayan (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

EDI to MAN, short flight with quarter-full Embraer 145. One flight attendant. Drinks and snack round for free including hot drinks and alcohol. Luggage very promptly arrived on reaching Manchester. Flight on time. No hesitation to use again. In-flight entertainment for this 40 minute flight not provided but unnecessary. Magazine in seat pocket.



bmi regional customer review :  7 March 2013 by L Wood (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Bristol - Aberdeen (day return!). Both outward and return flights departed on time. Flight attendant on both flights very pleasant and despite not being able to check in on-line, no queues at check-in desks either at Bristol or Aberdeen. Seating arrangement was 1-2 and very little space in overhead lockers but oversized cabin baggage was put in the hold and returned as you left the aircraft. Served a complimentary cheese and tomato chutney croissant on outward flight and choice of packet of savoury snacks or shortbread finger on return together with a drink. Only strange thing - on both flights the estimated flight time was not given by the captains!



bmi regional customer review :  13 February 2013 by John Doig (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

EDI-ZRH. Impressed and would recommend: Check-in was quick and efficient by Servisair at EDI. Aircraft was an Embraer 145, and has a 1-2 seating arrangement. The fight was lightly-loaded at around 20 Pax out of a possible 49. Boarding was so so, Servisair - EDI appear to have a bad habit of gathering passengers and have them wait outside (in the cold!) until the flight crew are ready to receive them. (I have encountered this situation before at EDI on other carriers' flights). The flight departed early and a light snack was serviced on board by the cheerful cabin crew member. The Captain provided plenty of in-flight information and arrival at ZRH was around 20 minutes early. I would travel with bmir again. I have travelled with them before when they were a Star Alliance member. This is the only negative for me - the present lack of an airline alliance under the new owners/management. I hope they are working on this issue.



bmi regional customer review :  4 February 2013 by A McLeod (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Really impressed with the service. Planes are really small, but it's a full service and the attendants are lovely. Edinburgh to Copenhagen and back. Flights were on time and smooth. No inflight entertainment. No issue though as its less than 2 hours. Website does says online check in which isn't true so it is old fashioned counter check in. They are sorting that though.



bmi regional customer review :  14 January 2013 by Geoffrey Wyndham-Jones (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

EDI-MAN return. Very impressed: aircraft was an Embraer 135 in both directions, with a 1-2 seating arrangement - almost like a private jet. Both flights were lightly-loaded, so check-in was quick at both Edinburgh and Manchester: boarding was fast (although airbridges could not be used because of the size of the aircraft), and one flight departed slightly early, with the other flight on time. In the air, sufficient space for hand baggage in the overhead bin, cheerful, efficient cabin crew member (only one because of the size of the aircraft), free hot drinks and biscuits, smooth flights both ways with plenty of information from the flight deck regarding routing and weather and estimated time of arrival. On arrival, bags delivered fast at both ends. As a business airline, they have made a good start: bmi regional have an all-jet fleet (unlike the competitor on this route), are cheaper than the competitor, and provide complimentary catering: I will certainly travel them again.






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