BLUE ISLANDS customer review :  31 December 2009 by Kathleen Millington (France)

I have just completed a round trip from Jersey to Geneva, Christmas 2009. My journey both ways was very enjoyable. As someone who has no choice of airline to get out of France (Dinard) to the UK, I have to use Ryanair, the difference was startling ! Ryanair is not cheap if one has luggage, so it's not the price I'm comparing, it's the service. To have all the extras in the ticket price makes for a very relaxed way to travel. I loved it and can't recommend highly enough.

BLUE ISLANDS customer review :  29 November 2009 by Debbie Boitoult (UK)

We used Blue Islands for the first time a few days ago and certainly will be using again. Not only were the fares considerably cheaper than other airlines, the complete package from booking online to arriving at Jersey and return to Southampton was so professional. The cabin crew on both flights were first class, nothing was too much trouble for them their attitude and appearence gave a confident and professional air.

BLUE ISLANDS customer review :  3 November 2009 by Clive Thomas (UK)

SOU/JER via GCI. Booked BI rather than FlyBe after reading good reviews. Outbound was professional and genuinely like flying used to be. Dornier comfortable and quiet - cold drink plus snacks SOU/GCI, cockpit visit on ground on GCI made our son's day, almost instant baggage retrieval at JER, and all at £150 less than FlyBe for the round trip. Return on a Sunday evening full JER/GCI - JER lounge cramped (2 flights to GCI) but free refreshments welcome nonetheless. Slight delay on incoming, and high load on GCI/JER return led to switch to ATR42 for GCI/SOU. All handled efficiently and with smiles all round. 5 minutes late into SOU on Sunday evening - baggage off in 5 minutes, so very pleased all round.

BLUE ISLANDS review :  26 September 2009 : by Liz Cwalina  (UK)

I have been impressed with the three Blue Islands flights I have been on in the last couple of years, from Guernsey to Alderney and twice to Jersey. The lounge service in Guernsey is excellent and all the staff very friendly and professional. My passport which I accidentally left on the plane this week following a flight to Jersey this week was retrieved quickly and given back to me in the arrivals hall, which I was very pleased about!

BLUE ISLANDS review :  28 July 2009 : by Alison Williams  (UK)

SOU-GCI-SOU. Flybe appeared a better deal at first glance but once I had a proper look and added up the extras (since when was baggage considered an 'extra'?) it didn't look so good. I was also irritated that they were trying to mislead me about the total cost of their flights. So I booked Blue Islands and very glad I did. They're using the Dornier 328 on this route now and it's more comfortable than I'd expected for this size of plane (a 31 seater). They managed a cold drinks service in the just over 30 minute flight (and we arrived early both ways.) The lounge at GCI is excellent - lots of choice of hot and cold drinks and biscuits. All in all it was a more personal, better quality of service than I'm used to for a very reasonable, and very clear price. I'd certainly recommend them.

BLUE ISLANDS review :  21 July 2009 : by Colin Pay  (UK)

GCI-SOU. Very good value. Everything included in the headline price no "extras". Nice little lounge at Guernsey for free drinks and biscuits. Dornier 328 very comfortable aircraft.

BLUE ISLANDS review :  6 May 2009 : by M West  (Jersey)

JER-GVA-JER. Booked online - easy and reassuring. Slight problem in that unable to check in online due to technical issues. Lounge, flight, service all fine - long way home due to (scheduled) stop over in Zurich. Complimentary drinks and snacks, and boiled sweets a nice touch. Living on Jersey our choice of airlines and routes is limited. We are all fed up with Flybe and so it is great to have another professional airline to choose from.

BLUE ISLANDS review :  6 April 2009 : by Alan Hunt  (UK)

Southampton to Guernsey return - usually made on FlyBe but we wanted to change having been increasingly unimpressed by FlyBe's use of additional charges which make their "bargain" fares poorer value. Blue Islands' price was all inclusive, comparable in total costs and offered a really impressive service in the face of adverse weather conditions. We were due to depart early on a fog-bound April Friday morning with a ferry connection we had to meet by 4.15pm at the latest. First flight was cancelled due to fog but second noon flight was swiftly re- arranged, luggage transferred all with minimal fuss and still within the desired time window. We arrived in time to lunch on Guernsey and made our connection - wonderful service unlike that of their larger competitor which cancelled a similarly timed early morning flight and were unable/unwilling to "rescue" friends in time to make the same ferry. We had a fabulous weekend on Herm - they eventually arrived on Saturday missing half their break. Our return flight left early and arrived early with equally impressive service including the excellent Blue Island lounge at Guernsey. We have already booked our next flight with them and will seek to use Blue Islands whenever possible in future.

BLUE ISLANDS review :  3 September 2008 : by Jane Capon  (UK)

Bournemouth to Alderney and back. I cannot praise them highly enough. Obviously customer care is easier when you only have seven people on a plane, but it was the little touches like giving us earplugs because of the propeller noise that are nice. All staff on the ground and in the air were friendly and helpful and courteous. Blue Islands will also allow you to change your booking at no extra cost, should you need to. Also, I had originally booked to fly from Southampton, but they stopped flying that route. So they refunded me in full and gave me free flights on an alternative route. Other airlines, please take note.

BLUE ISLANDS review :  7 August 2008 : by Martin Halstead  (UK)

JER to GCI and GCI to SOU on Jetstream 31. A terrific experience! This is how airlines should be. Having flown earlier in the day with Flybe, Blue Islands was a breath of fresh air! The complimentary lounges at both Jersey and Guernsey were fantastic and the onboard crew were a top draw. A service with a real personal touch, in future I will always be using Blue Islands where possible.

BLUE ISLANDS review :  26 May 2008 : by M Groves  (UK)

GCI TO SOU. It became evident job would not be finished until later that evening. Phoned Blue Islands mid afternoon and changed flight to Sat am. No problem, no charge and cheaper than the competition (Flybe). Straight orward fares, no extra for bags, no paying to check in. Fully flexible up to 1 hour before.

BLUE ISLANDS review :  23 April 2008 : by M Preston  (UK)

JER-GCI-JER. What a great service! A user friendly website which is not full of tricks and gimmicks to cost you money, and all fares fully flexible, change as often as you like without any fee. Online check in up to 48 hours in advance, a little cumbersome but it works, and a small lounge at the airport for all passengers, with drinks and biscuits. I don't really think one can expect more on a 10 minute flight. Friendly and relaxed staff but obviously professional, and rather like flying in the old days in light aircraft. A lot of fun.

BLUE ISLANDS review :  8 January 2008 : by Peter Cullen  (UK)

I like small aeroplanes, therefore the Blue Islands' Jetstream 32 Southampton-Guernsey (return) was terrific. From a customer's point of view it was excellent: on time both ways, use of lounges, flexible tickets as standard, nothing to complain about really. The real experience is going an aircraft where the first officer is the cabin crew, the cockpit door is open and everyone gets a big window to look out of; it is all very informal and good fun - just like flying used to be. I admit I would not want to take a very long flight in a Jetstream, they are quite noisy, but for this sort of journey it was perfect. Blue Islands treat you as a person, not a piece of self-loading freight.

BLUE ISLANDS review :  22 August 2007 : by Jonathan Watkiss  (UK)

IOM to GCI. Guernsey now lacks a true business service since the disappearance of BA. Flybe economy plus product is expensive and offers little and Aurigny have no business product. I liked very much Blue islands the time keeping and friendly approach of the pilot’s and lounge staff at Jersey. The service certainly has a unique brand feel and a unique business model flying small planes with no hostess at flexible business type fares, offering complimentary lounges in the channes islands However the shortcomings are that the J31 is not a particularly comfortable for Journeys of over an hour and while I welcome the lounges at JER and GCI there is no lounge access anywhere else. (Incidentally JEA used to have a hostess on their twin otters whan flying STN- GCI)). Suggested improvements would be offering a carry on refreshment bag or even the co pilot organising drinks from a thermos! The lounges could provide light snacks and alcohol at the times of evening flights and this could really compete in this world where the competion is all in the budget category.