Bellview Airlines - by Rebecca Star

4 June 2008  Customer Trip Rating :

I was recommended to fly with Bellview. The rates are quite good compared to Virgin Nigeria, British Airways etc. The flight out was excellent, plane was empty and it was a night flight so slept over the seats and everyone had a choice of where to sit. Staff were courteous and kind. My flight home was absolutely despicable. The flight was cancelled from Lagos, we were stranded for 2 days until Bellview finally pulled their finger out and put us in a Hotel for two nights. There was a 10% pay back next time you fly with Bellview, but no one was ever given it. The manager of Bellview in Lagos did not know what she was doing. In Lagos airport the staff of Bellview were unfriendly and very unwelcoming and rude. Finally we boarded flight B3282 on the Tuesday two days after it was meant to be. After this, and still no compensation I can say I will never ever fly with Bellview again. They are unreliable, unprofessional and provide a very bad service. I would rather pay more to fly Virgin Atlantic or British Airways as they are reliable.

Bellview Airlines - by D Anderson

25 March 2008  Customer Trip Rating : n/a

London to Nigeria this month. The service in the UK was great, I cannot fault staff at the airport or on the aircraft - welcoming, friendly and approachable. However from Nigeria was a different story. I found the process of the check out unprofessional -certain members of staff arrogant and aggressive towards passengers. I feel we were treated like criminals, pushed and shouted at. Certain passengers were fast tracked to the check out by giving bribes to members of staff. This as many people now is a common thing in Nigeria, to get what you want. However I was surprised this happens with an international airline.

Bellview Airlines - by Zainab Omoyinmi

31 March 2007  Customer Trip Rating : n/a

I am a regular Business Class passenger of the Freetown/London route. I support the fact that Bellview provide excellent inflight service. Notwithstanding that, there are concerns that need to be highlighted. During peak times, particularly during the Christmas period it is chaotic travelling with Bellview. Flights overbooked and passengers left stranded in airports with no form of assistance from Bellview staff. When passengers get upset or angry, staff members tend to look at them as nuisance.

Bellview Airlines - by Kola Ogundimu

26 February 2007

I add to the questions on the authenticity of Herman Jojo's comments about the cabin crew on Bellview flights. I have flown Bellview on numerous occasions over the years, domestic routes as well as international flights on the West African coast. Flight attendants have always been courteous and professional. It is virtually impossible for the crew to disembark before the passengers on any airline. Flight crews communicate well with the passengers - informing of route weather and flight conditions and explaining any delays - if any. Bellview is generally reliable and punctual - They never left me high and dry, which is more than I can say for some other airlines. I can recommend flying Bellview. However, plan on having a good meal after the flight - Bellview meals and snacks are generally miserable.

Bellview Airlines - by Nikolaus Finken

30 December 2006

I can only agree to the "quality" of food Dimitry is complaining about. Lagos -Accra-Abidjan I experienced the same gourmet service, some kind of deep fried sweet cake was the main dish - well to be honest there was nothing else available on board of this carrier. Orange juice was off after I had a glass of it from then on only water was served. Its very obvious that the plane had a recent paint job from the outside but the inside of the plane looked somehow frightening. Loose parts of the ceiling and very worn out seats that were not properly attached to the floor were some of the things i documented.

Bellview Airlines - by Dmitry Gorodenskiy

3 December 2006

Abidjan-Accra-Lagos on B3. Although they delayed departure for 40 minutes, they managed to arrive Lagos on time. Great punctuality, according to African standards. Next day I was flying Lagos-Kano also on Bellview, and again pleasant experience, if you don't mind messy check- in at Lagos. If only they would fly domestic routes from international terminals in Nigeria and offer a better meal (every time it was a miserable sweet cake).

Bellview Airlines - by Marvin Bell

15 May 2006

I question the authenticity of Mr Jojo's comments. Such behaviour by cabin crew if even physically possible would not go unpunished by any airline. I recently flew Bellview between Banjul and Freetown and had a pleasant experience. The crew were swift to serve a full flight within the 1 hour flying time and did their job graciously and politely. The meal was nice and everything was pleasant. I would not hesitate to sugest Bellview to anyone and will fly them again considering their new services from the UK.

Bellview Airlines - by E Uvo

26 February 2006

I wonder at the veracity of Herman's story. I have flown Bellview and the hostesses were polite and well comported. They treated their guests with courtesy. My friends and family who have used Bellview for both local and international flights cannot identify with Herman's story either. Finally, is it really possible for anybody on a flight to hang on to the galley and eat during takeoff and landing? How do you keep your plates from sliding on to the floor? Would any air hostess be so desperate that they would put themselves thru the physical discomfort of 'hanging on to galleys with one hand and eating leftover food with the other'?

Bellview Airlines - by Herman Jojo

6 February 2006

Port Harcourt to Lagos. The service was alright but the flight attendants were moaning a lot - and didn't sit down during the takeoff and landing. Instead they just hung onto the galleys with one hand and ate leftover food from the trolleys with the other. After landing they didn't even wait for us to deplane at Lagos before leaving the aircraft and heading for duty free. All in all, don't fly Bellview - they are awful.

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