Belavia Passenger Reviews and Belavia Customer Trip Reports     No Ranking Awarded       Add your Belavia Review   Belavia Unclassified Star Ranking   Airline Reviews : A-Z Index   Customer Review scoring : Belavia   6.3 out of 10 10 reviews

BELAVIA customer review :  11 January 2013 by A Shkaruba (Hungary)

MSQ-KGD-MSQ, economy. Flights were around the New Year, and usual for this route CRJ 100/200 were replaced with larger aircraft. Minsk-Kaliningrad with Tu154m. Cabin looked newer than expected and more comfortable, although the cabin design was the lowest priority, apparently. The crew were polite and very helpful, the inflight service decent for the 50 min flight including cold drinks, coffee, tea and a small chocolate. Return flight was a packed and extremely shabby B737-300 with no leg room, the crew very much inferior to the previous one - rude and inattentive. The web-site and on-line check in are functional, the international airport Minsk 2 is horrible with no attempts from the staff to make things easier, but this is not a major problem, because it is empty.

BELAVIA customer review :  31 December 2012 by MJ Zoodsma (Netherlands)

From Amsterdam to Minsk and back. Fly this flight every second week now for a year, experienced only once a small delay of half an hour. The planes are good, in wintertime they use a smaller new plane. Staff are friendly and helpful. Food is not too good. They fly only 5 times per week and in the middle of the day.

BELAVIA customer review :  5 September 2012 by Gandy Kofman (Israel)

24-08-2012, Tel Aviv to Minsk on Boeing 737-300. Aircraft is very old and passenger cabin was in awful condition. One toilet was closed with 3 red tapes and a second was dirty. Meals was good for this type of airline. 2-09-2012, Minsk to Tel Aviv on another Boeing 737-300. Aircraft was old but a passenger cabin in much better condition. Toilets clean. Service more quick and efficient.

BELAVIA customer review :  29 August 2011 by Alexander Zarach (UK)

Everyone given boiled sweets as they boarded. Business class (from London Gatwick to Tel Aviv via Minsk - same price as British Airways or El Al economy). I was also offered a fruit juice or tea/coffee and given a thick blanket and decent-sized pillow. Every business class passenger had 3 seats to themselves and was allowed to lie across all 3. Dinner served on both flights with great portions! Meals served on white fabric tablecloth with fabric napkin and stainless steel cutlery and porcelain dishes. Both flight meals delicious. Service great. Staff spoke poor English on second flight but good detailed announcements and safety demonstrations in English on both flights. On second flight captain gave detailed info on flight route and stats as the flight progressed. First plane an ex-Xiamen Boeing 737-500 in excellent condition with radios at each seat where the ash-trays used to be. Second plane a 737-300. Transfer at Minsk fine, as weather delayed the first flight a bus was chartered just for me (the only LGW-TLV passenger) to take me from the transfer desk to the next flight where I was allowed to the front of the queue as a business class passenger.

BELAVIA customer review :  30 July 2011 by Maryam Svensson (Sweden)

Terrible, would never recommend this flight to anyone - it is not worth the low price. Stockholm to Tehran (return). Awful food, no online check in, there was no passport control in Minsk - a lady came and took everyone's passports! The worst thing was the return flight - some people had 30kg luggage allowance on their ticket, some had 20kg. We checked in Iran, and in Minsk, they told us that the rule has changed and now there is no more 30kg allowance and every one must pay or else not allowed to fly! They treated us very rudely.

BELAVIA customer review :  11 April 2011 by Tom Verbart   (Netherlands)

AMS - MSQ return. Most flights with small 50 seat Bombardier plane. When the demand is higher you can except a slightly run down Boeing. Flight is on time, airplanes clean most of the time, staff mostly friendly, problems I encountered were easily solved.

BELAVIA customer review :  6 January 2010 by M Griesinger   (USA)

WAW to MSQ. I was surprised to find my Belavia flight more comfortable than my LOT and United flights. My flight was delayed an hour, but this was fine by me. The staff were nice and the food was OK.

BELAVIA review : 22 September 2009 : by Phillip Russell

Warsaw - Minsk in Business. Good, if slightly old-fashioned russian-style meal served on this 50 minute flight. Only alcohol availiable was congac, a nice variety from Georgia. Friendly crew who seemed genuinely happy to serve. A nice experience.

BELAVIA review : 26 March 2009 : by Charles Kennedy

FRA-MSQ-LGW. Outbound from FRA a Tupolev 154, in quite good condition compared to Iranian 154s but still a very old type. Food service OK, hot meal but nothing remarkable. Return to UK by ex-Continental 737-500, very nice flight in an empty row, good meal and multiple drinks services.

BELAVIA review : 10 March 2009 : by George Vrontos

PRG-MSQ-PRG. The service was good and crew friendly. The food average but tasty, aircraft B737-500 but a little tired. Both flights on time. Nothing special but no complains. Codeshared flight with Czech Airlines.

BELAVIA review : 7 October 2008 : by Julian Srodecki

London to Minsk to London. Service ok but nothing special. Food not very good. However if you want to go direct to Minsk from the UK this is your only choice. Not bad but could do with some competition. Expensive for the distance.