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Belavia
6.3 out of 10  6.3 out of 10
14 reviews



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BELAVIA customer review :  12 August 2014 by R Katov (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Amsterdam - Minsk, 23/07/2014, Minsk - Amsterdam, 30/07/2014. Brand new Embraer 195 that was delivered in May 2014. Good seat pitch config 2-2. Flight packed but air hostess made everyone feel comfortable. Given a sandwich and a selection of soft drinks. Good value for money, comfortable and enjoyable experience overall. Would even suggest it rivals Lufthansa and Austrian Airlines that fly to Minsk in terms of overall experience.


BELAVIA customer review :  31 January 2014 by Phivos Dimijian (Cyprus)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I have been using Belavia airlines for almost nine years and I have never had any problems. Good service, good flights, always on time and most importantly, staff were very kind and helpful. Representative at the airport always helping with a smile! I am recommending them for a safe and pleasant trip.


BELAVIA customer review :  9 July 2013 by Mark Foote (UK)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I have flown several times with Belavia from Moscow and London to Minsk and have been impressed on every occasion. They might not be cheap from London to Minsk, but they are very competitive from Moscow to Minsk. Even better if you fly on their brand new Embraer aircraft which are going to replace the aged Boeing 737s. The staff are very courteous and efficient, on every flight sweets are given before take-off and usually before landing, food isn't fantastic but neither is easyJet's or BA's. I have flown with Western European airlines into Minsk and the prices are sometimes cheaper if there is a sale on, otherwise Belavia offers good value for money Vs. time and hassle avoided from London Gatwick. From Moscow (DME) Belavia code-share with S7, so you will always fly Belavia from DME to MSQ.


BELAVIA customer review :  22 June 2013 by D Turowiec (Belarus)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I have flown Belavia to Prague several times. I'm pretty much satisfied. Organized check-in, nice service onboard, food is normal (not very tasty though). Newer airplanes are better (like smaller CRJ), some Boeings do look old, and they are. Seats are comfortable enough. Captain updates you on fight conditions and timings several times during the flight, and it's nice. Landings were pretty smooth.


BELAVIA customer review :  11 January 2013 by A Shkaruba (Hungary)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

MSQ-KGD-MSQ, economy. Flights were around the New Year, and usual for this route CRJ 100/200 were replaced with larger aircraft. Minsk-Kaliningrad with Tu154m. Cabin looked newer than expected and more comfortable, although the cabin design was the lowest priority, apparently. The crew were polite and very helpful, the inflight service decent for the 50 min flight including cold drinks, coffee, tea and a small chocolate. Return flight was a packed and extremely shabby B737-300 with no leg room, the crew very much inferior to the previous one - rude and inattentive. The web-site and on-line check in are functional, the international airport Minsk 2 is horrible with no attempts from the staff to make things easier, but this is not a major problem, because it is empty.


BELAVIA customer review :  31 December 2012 by MJ Zoodsma (Netherlands)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

From Amsterdam to Minsk and back. Fly this flight every second week now for a year, experienced only once a small delay of half an hour. The planes are good, in wintertime they use a smaller new plane. Staff are friendly and helpful. Food is not too good. They fly only 5 times per week and in the middle of the day.


BELAVIA customer review :  5 September 2012 by Gandy Kofman (Israel)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

24-08-2012, Tel Aviv to Minsk on Boeing 737-300. Aircraft is very old and passenger cabin was in awful condition. One toilet was closed with 3 red tapes and a second was dirty. Meals was good for this type of airline. 2-09-2012, Minsk to Tel Aviv on another Boeing 737-300. Aircraft was old but a passenger cabin in much better condition. Toilets clean. Service more quick and efficient.


BELAVIA customer review :  29 August 2011 by Alexander Zarach (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Everyone given boiled sweets as they boarded. Business class (from London Gatwick to Tel Aviv via Minsk - same price as British Airways or El Al economy). I was also offered a fruit juice or tea/coffee and given a thick blanket and decent-sized pillow. Every business class passenger had 3 seats to themselves and was allowed to lie across all 3. Dinner served on both flights with great portions! Meals served on white fabric tablecloth with fabric napkin and stainless steel cutlery and porcelain dishes. Both flight meals delicious. Service great. Staff spoke poor English on second flight but good detailed announcements and safety demonstrations in English on both flights. On second flight captain gave detailed info on flight route and stats as the flight progressed. First plane an ex-Xiamen Boeing 737-500 in excellent condition with radios at each seat where the ash-trays used to be. Second plane a 737-300. Transfer at Minsk fine, as weather delayed the first flight a bus was chartered just for me (the only LGW-TLV passenger) to take me from the transfer desk to the next flight where I was allowed to the front of the queue as a business class passenger.


BELAVIA customer review :  30 July 2011 by Maryam Svensson (Sweden)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Terrible, would never recommend this flight to anyone - it is not worth the low price. Stockholm to Tehran (return). Awful food, no online check in, there was no passport control in Minsk - a lady came and took everyone's passports! The worst thing was the return flight - some people had 30kg luggage allowance on their ticket, some had 20kg. We checked in Iran, and in Minsk, they told us that the rule has changed and now there is no more 30kg allowance and every one must pay or else not allowed to fly! They treated us very rudely.


BELAVIA customer review :  11 April 2011 by Tom Verbart   (Netherlands)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

AMS - MSQ return. Most flights with small 50 seat Bombardier plane. When the demand is higher you can except a slightly run down Boeing. Flight is on time, airplanes clean most of the time, staff mostly friendly, problems I encountered were easily solved.


BELAVIA customer review :  6 January 2010 by M Griesinger   (USA)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

WAW to MSQ. I was surprised to find my Belavia flight more comfortable than my LOT and United flights. My flight was delayed an hour, but this was fine by me. The staff were nice and the food was OK.


BELAVIA review : 22 September 2009 : by Phillip Russell

Customer Rating :  8/10

Score 8 out of 10

Warsaw - Minsk in Business. Good, if slightly old-fashioned russian-style meal served on this 50 minute flight. Only alcohol availiable was congac, a nice variety from Georgia. Friendly crew who seemed genuinely happy to serve. A nice experience.


BELAVIA review : 26 March 2009 : by Charles Kennedy

Customer Rating :  8/10

Score 8 out of 10

FRA-MSQ-LGW. Outbound from FRA a Tupolev 154, in quite good condition compared to Iranian 154s but still a very old type. Food service OK, hot meal but nothing remarkable. Return to UK by ex-Continental 737-500, very nice flight in an empty row, good meal and multiple drinks services.


BELAVIA review : 10 March 2009 : by George Vrontos

Customer Rating :  6/10

Score 6 out of 10

PRG-MSQ-PRG. The service was good and crew friendly. The food average but tasty, aircraft B737-500 but a little tired. Both flights on time. Nothing special but no complains. Codeshared flight with Czech Airlines.


BELAVIA review : 7 October 2008 : by Julian Srodecki

Customer Rating :  n/a

Score 6 out of 10

London to Minsk to London. Service ok but nothing special. Food not very good. However if you want to go direct to Minsk from the UK this is your only choice. Not bad but could do with some competition. Expensive for the distance.









 


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