BATAVIA
AIR

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Batavia Air
Star Ranking
Batavia Air- by Matthias Reisinger
16 August 2007
Jakarta to Kupang and back (both via Surabaya) on B737. Check-In quick on both ways. First flight was
delayed for 2 hours. Provided with the same lunch box as on every leg of flight which followed (water
and plain bread). Return flight was on-time but we had to disembark in Surabaya and embark again
10min later (what's the use of that?).
Batavia Air- by Dave Booth
1 November 2006
Jakarta CGK to Manado MDC and return. Shiny new A319 aircraft was
spotlessly clean with reasonable seat pitch for a 3 hour domestic run.
Good to see local airlines updating fleet after years of elderly 737's.
Check-in staff and cabin crew all friendly and efficient - plenty of in
flight info and extra tea and coffee offered after meal service. Food
was disappointing, however, with a savoury snack and small pastry
insufficient for 3 hour flight. The first-world flying experience in a
new plane contrasted with distinctly third-world baggage reclaim at both
ends, with painfully slow service and pesky taxi touts.
Batavia Air- by Marcella Liem
10
October 2005
Jakarta-Jogja, First time on board. It was like Garuda in the old times. The flight
was 3 hours late. At first it was announced 30 mins late. The plane arrived, but they decided to
take other passengers first to Jambi. Apparently they didn't have enough machines running for the
tight schedules. There were flights with Batavia air behind us that were late already. Very
disappointing. They did try to compensate it. During our waiting time they distributed mineral
water and a dry bread. It took a while too to get the plane started when we finally were on board.
many people were complaining. We did get a McDonald's Combo as we flew (1 pc. chicken + rice).
Departure was fine though, staffs were friendly and tried their best to respond to the complaints,
and we flew with a Boeing 737-300.
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