BATAVIA AIR

  Add a Comment to Airline Forum

  Batavia Air Star Ranking

Batavia Air- by Matthias Reisinger

16 August 2007

Jakarta to Kupang and back (both via Surabaya) on B737. Check-In quick on both ways. First flight was delayed for 2 hours. Provided with the same lunch box as on every leg of flight which followed (water and plain bread). Return flight was on-time but we had to disembark in Surabaya and embark again 10min later (what's the use of that?).

Batavia Air- by Dave Booth

1 November 2006

Jakarta CGK to Manado MDC and return. Shiny new A319 aircraft was spotlessly clean with reasonable seat pitch for a 3 hour domestic run. Good to see local airlines updating fleet after years of elderly 737's. Check-in staff and cabin crew all friendly and efficient - plenty of in flight info and extra tea and coffee offered after meal service. Food was disappointing, however, with a savoury snack and small pastry insufficient for 3 hour flight. The first-world flying experience in a new plane contrasted with distinctly third-world baggage reclaim at both ends, with painfully slow service and pesky taxi touts.

Batavia Air- by Marcella Liem

10 October 2005

Jakarta-Jogja, First time on board. It was like Garuda in the old times. The flight was 3 hours late. At first it was announced 30 mins late. The plane arrived, but they decided to take other passengers first to Jambi. Apparently they didn't have enough machines running for the tight schedules. There were flights with Batavia air behind us that were late already. Very disappointing. They did try to compensate it. During our waiting time they distributed mineral water and a dry bread. It took a while too to get the plane started when we finally were on board. many people were complaining. We did get a McDonald's Combo as we flew (1 pc. chicken + rice). Departure was fine though, staffs were friendly and tried their best to respond to the complaints, and we flew with a Boeing 737-300.

IMPORTANT NOTE

Comments and opinions contained in these pages do not represent the views of Skytrax. All features contain unsolicited input from site visitors, and we seek to exercise the minimum level of editorial control and censorship to ensure the widest debate and platform for customer opinions. We will not publish submissions that contain abusive language. We do not guarantee to publish all opinions submitted.

ADD YOUR COMMENTS HERE

If you want to make a comment about this airline, use form below. This is posted within 24 hours - it will ONLY be published if your NAME is supplied.