TRANSAVIA.com
(formerly Basiq Air)
a 3 Star "low-cost" airline

Transavia Star
Ranking
Basiq Air - by Ron Hudson
15
August 2005
Travelling to Alicante from Rotterdam with Basiqair is easy and good ,flight price is
competitive but the Taxes and add on costs are too high.
Basiq Air - by Moustafa Khalil
5
December 2004
I flew with Basiq Air from London Stansted to Rotterdam on the 11th of July 2004. The flight was on
time, food prices on board were reasonable although I didn’t try it to judge the quality. The staff
were nice except that they did not have any information what so ever on VAT refund procedures. It is
clear they were not use to have any non-EU passengers flying with them from London
Stansted. The
only disappointing thing was a post-paying discovery that the same rout was offered for the same day
within the same time of the day by VLM from the closer London City airport for half of Basiq’s 45
GBP price.
Basiq Air - by C Stiven
11
July 2004
After delays en route to Stansted, my colleague and I arrived at the airport to be bundled from
pillar to post by RyanAir, with the result that we missed the 40minute window for boarding. With an
important meeting to make in The Netherlands, we were relieved and very pleasantly surprised by
Basiq Air's speed, efficiency and courtesy in getting us to Rotterdam. The flight was excellent -
the 737-800 clean, well-equipped and comfortable - and we arrived de-stressed and ready for
anything! We'll definitely use Basiq Air again in the future - and hope there will an expansion of
routes served from Stansted in the future.
Basiq Air - by David Clarke
28
June 2004
Just flew with them on the Dublin Rotterdam route. Service was polite and
courteous my only gripe is
with them publishing the wrong bus times from Amsterdam in their inflight magazine which caused me
to arrive late in Rotterdam. On arrival the plane was still boarding but there was nobody at the
check in desk which meant I missed my flight. Not a good airline.
Basiq Air - by James O'Brien
31
May 2004
I flew Basiqair yesterday from Dublin to Rotterdam. There are a few advantages to flying Basiqair
than flying Ryanair. For example pre assigned seating. Which is great as you
don't have to run from
the airport to the aircraft in order to get a good seat. Secondly they have TV's on board which
Ryanair does not. The TV displays information about the aircraft and the safety
procedures. The
catering on boad is superb at affordable prices. Ryanair should take note. My only gripe with
Basiqair is the seat pitch is that it only seems to have a pitch of 27 or 26inches. I am only 5
foot 6 and my knees were tight up against the seat on front. Also the seats are very narrow.
Apart from that they are a brilliant low cost airline.
Basiq Air - by Conor Gilligan
28
March 2004
Basiq Air Dublin to Rotterdam. The Dublin departure was a couple of hours late but other than
that the flight was excellent. The captain explained the reason for the delay, The cabin crew were
very good. On board service fair value. I will fly with them again. Prices very good. Check in also very good.
Basiq Air - by Hugo Duran
1
August 2003
Basic Air to Lisboa with "a la carte" arrangement. On our way-up a delay
of 3/4 hr. due to the late arrival of the plane from Krete. And on our travel back an unexpected
stop in Oporto. Our seating place was very cramped. Expensive drinks and snacks could be bought
during the flight. If we can avoid flying with this company we will do it, but unfortunately with a
package deal from a tour operator there is no alternative. For our trip back we brought along our
own wine and food.
Basiq Air - by J Engels
4
July 2003
Flying frequently on the route Amsterdam - Malaga I can only say it is a very good value for your
money. Inflight drinks and snacks are fairly cheap and tasty. A big cup of coffee is some EUR 1,50. For the rest the same good service you would receive from Transavia.
Basiq Air - by K Surya Jaya
11
March 2003
I flew Basiq Air BCN-AMS. The flight was OK, the flight attendants are efficient. The worst is
there was not a consistency on price. Eg - today you might find 140, tomorrow it might be 160 and
the other days it would be more or less without knowing the variety of price. I bought the ticket
for about 141 - good value I think for a cheap airlines without any service of food (you have to buy
the food onboard) - but two weeks later I found a bargain the same route for 81 only!! So, I lost 60
which I could have spent it on food before going onboard. I regretted it so much. But now, they
changed the booking system, the price is displayed when you make a booking on internet. By they way,
the flight was not bad enough with new planes.
Basiq Air - by H Habraken
01
May 2002
I flew with Transavia on a Basiq air flight to Barcelona last year. Service on board
was basic but not unpleasant.
Professional behaviour even to very unpleasant travellers. On the way back, polite service and a
captain with witty weather reports and flight status. Much more pleasant to travel with
than easyJet!!
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