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Baboo Passenger Reviews and Baboo Customer Trip Reports



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BABOO customer review :  9 February 2010 by Mark Alford   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LCY-GVA-LCY in a Dash turboprop. Beautiful aircraft with good design inside and out. Decent canapes served on board (more interesting than the cheese and chutney sandwich that Swiss tend to serve their customers). The only problem is that overhead storage space is quite limited in the aircraft that plies this route (London City to Geneva). My flight was full both ways and I had the larger type of carry-on with me. At the gate, they asked me to allow them to stow it in the baggage compartment. They took the bag from me near the airplane itself and appeared to handle it carefully so it was not a big hassle for me. On the way back in the early morning they served some smoothies and mini muffins with tea which was a nice touch.


BABOO customer review :  17 January 2010 by Georgios Vrontos   (Greece)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Athens to Nice (a few days is via Geneva) Embraer 190LR. Very good, almost new aircraft, spacious, and very good seating. The service in the cabin is excellent, most of the time they offer you food (4 times – little snacks), drinks, and juices. Excellent service when yesterday the return flight from Nice, via Geneva and the weather at Geneva was terrible, the flight was scheduled at 9:30, announced 1 hour delay, at the end at 12:30 they board us (whom they wanted) to LH flight (which is a rival Star Alliance airline) to Munich and Athens.


BABOO customer review :  12 January 2010 by R Williams   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

London City to Venice via Geneva (no change). It was a pleasure to travel with an airline that looks after it's customers. The onboard staff were immaculately dressed, food was innovative and delicious - and we were offered more if required. Interior of aircraft was clean with plenty of leg room in leather seats. We were made very welcome on board (rare in this day and age) and even the pilot came to talk to us whilst on the ground in Geneva. All excellent.


BABOO customer review :  19 December 2009 by A Kora   (Turkey)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Extra Legroom

GVA-NCE-GVA. Baboo is a wonderful airline offering a very nice balance of price/quality. It even manages to offer the glamour of air travel by small and beautiful touches such as basic but charming service, clean aircraft and kind and -really- smiling cabin crew as well as the beautiful artworks on the aircraft. If they have a downside it is that some crew does not know or refuse to speak English.


BABOO customer review : 8 December 2009 : by Simon Brumfit

Customer Rating : 5/5

5 Star Rating

LCY-GVA-LCY. Both legs exemplary. After watching the scrum of an Easyjet flight boarding, we were ushered onto our plane through the opposite gate. The plane was clean, newspapers offered, food was creative and tasty - not huge quantities but great quality. One of the best flights I have had in years.


BABOO customer review : 30 November 2009 : by R Isserlin

Customer Rating : 5/5

5 Star Rating

LCY-GVA Possibly the best flight I have had in a very long time. Clean aircraft, punctual flight, nice landing, friendly and helpful staff from check-in onwards, very nice snacks (mineral water, two different sorts of savoury, dessert coffee, and squares of chocolate) and no pushing the duty frees.


BABOO customer review : 18 September 2009 : by S Daniel

Customer Rating : 5/5

5 Star Rating

Dash 8 Venice to Nice. Spotless aircraft, plenty of leg room, cheerful attendants, gourmet finger foods brought around on trays. Olive bread, grilled zuccini on wooden sticks with cheese in-between, chocolate mousse, bite size chocolates. We weren't expecting any food so it was a very pleasant addition to our short flight to Nice. What a great little airline.


BABOO review : 18 September 2009 : by G Umiker

Customer Rating : 5/5

5 Star Rating

Embraer 190 GVA-NCE-GVA. Very comfortable plane, friendly crew, nice food, very good service. We were on time on both flights. 1st class service for this regional airline.


BABOO review : 29 June 2009 : by Kris Evans

Customer Rating : 2/5

2 Star Rating

They are constantly canceling flight, you constantly have to reschedule. Latest was Geneva- Vienna-Geneva. The original Geneva-Vienna flight was cancelled so I had to reschedule. The rescheduled flight was delayed for one and a half hour. The food provided was in a ridiculous small quantity. I think they are experiencing some difficulties because they have also cancelled some destinations.


BABOO review : 6 January 2009 : by Costas Leon

Customer Rating : 4/5

4 Star Rating

Geneva - Athens return. New Embraer 190. Very polite and cheerful flying attendants. Snacks plus water and wine, more than enough for 2.5 hours flight time. Pilots were giving sufficient information regarding the flight conditions and the weather. The flight entertainment system (a screen in the front seat and operation buttons in the arm of the seat) was not in operation. I put 4 stars instead of 5 stars due to no justification for the delay and the non-operation of the flight entertainment system. But if you do not consider these two issues, the whole experience touches the perfection. I will continue flying with Baboo and I recommend it with no reservation at least in this route (I have no experience with other routes of the airline). It is an example of a small private airline that very successfully competes other dominant airlines.


BABOO review : 16 October 2008 : by Matt Ray

Customer Rating : 5/5

5 Star Rating

I've been wanting to fly them for years and finally got to, from Geneva to Naples. Simply lovely. Complimentary food and drink and charming staff. Wonderful.


BABOO review : 29 September 2008 : by Alex Burnat

Customer Rating : 5/5

5 Star Rating

IBZ-GVA Embraer 190 spotless aircraft, excellent service, nice finger food and pleaseant flight attendants, I would fly with them again


BABOO review : 15 August 2008 : by Emo Hristov

Customer Rating : 4/5

4 Star Rating

Geneva-Rome-Geneva. Excellent service, excellent meal, on time, spotless airplane, lots of space between the seats. Very friendly staff.


BABOO review : 20 June 2008 : by K Loutfi

Customer Rating : 5/5

5 Star Rating

Renamed Baboo from flyBaboo. GVA-FCO-GVA. Dash8 outbound, E190 on inbound. Really Swiss-French feel, excellent service and onboard catering concept reminded me of the old Crossair. Croissants and Pain au Chocolat on the way down. Turkey & Cream Cheese wraps, Gaspascio and raspberry mousse on the way back, all served by flight attendant taking each course down on a massive tray. Food was all in miniature sampler format. They should increase the quantities. Staff friendly. Really a great 1h20 minutes.


FLYBABOO review : 9 December 2007 : by Darren Sleiman

Customer Rating : 5/5

5 Star Rating

Geneva- Naples return. A great product, on time flight, friendly crew. This is how flying used to be. Nice small snack, bottle of evian water, Bulgari towels. Flight about 60% full. A great alternative to the usual LCC product.


Flybaboo - by Torsten Kaminski

31 May 2007   Customer Trip Rating : n/a

Marseilles - Geneva. Excellent flight and with only about a dozen passengers aboard I had almost the feeling of flying in a private plane. Leather seats and a bottle of Evian water and Foccacia bread offered complimentary were nice touches and gave a feel of luxurious travel at a reasonable price. Serving mostly deluxe holiday resorts in the western Mediterranian and exquisite cities like Venice, Florence, Geneva and Prague with small Dash aircraft certainly a niche product, but a very nice experience.

Flybaboo - by Mary Klestadt

5 March 2006   Customer Trip Rating : n/a

I used this small Geneva based airline to fly from Venice to Geneva in Feb 2006. I found the on-line booking system to be easy and clear. Check in was efficient and boarding the Dash 8 done quickly and with a smile. We left exactly on time & the cabin was spotlessly clean and well maintained. As this is primarily a low-cost airline I did not expect refreshments for the 1hour 10 min flight to Geneva so was extremely pleasantly surprised to be offered firstly bottled water and then a selection of both savoury and sweet pastries & cakes by the flight attendant.


 


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