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Athens Airways Passenger Reviews and Athens Airways Customer Trip Reports

 

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Customer Review scoring : Athens Airways
4.6 out of 10  4.6 out of 10
3 reviews



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Athens Airways customer review :  28 October 2010 by G Carrel   (France)

 

Trip Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

I bought tickets online in April 2010 on Athens Airways website for a round trip Athens-Ikaria in July 2010. 5 seats for my family and I to spend summer holidays. I then received an email from the company at the end of May explaining that they lost the public service obligation flights to Greek islands. It said that all their flights were cancelled and customers will soon get a refund of their tickets. Then I've never seen any refund. They doesn't even respond to emails. Sometimes I receive an email saying that refunding all the clients takes time and I have to wait again and again. Now it's been six month since I bought these tickets and my definitive opinion is that these people are dishonest. I'm not the only person in this case.


Athens Airways customer review :  15 July 2010 by I Brown  (France)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

I recently reserved two seats from Athens to Kythira. Fare category Business Class, fully- flexible. I subsequently cancelled this reservation, but it took nine weeks and four e-mails from me before I received a refund. Business Class travellers beware!


Athens Airways customer review :  8 August 2009 by Stéphane Dagot  (France)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Athenes-Santorini. a very good small airline: flight on time, nice cabin interior with leather seat; Cabin crew were very polite and elegant with a nice uniform and offered a very good service (choice of good sandwiches and a lot of drinks). Moreover, they were very attentive of safety procedures.










 


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