| Rating : 0/10 |
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Cabin Flown | Business |
Value for Money |  |
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Staff Service | |
Catering | |
Entertainment | |
Recommended |  |
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I travelled Ghana to Freetown on ASKY. There were delays leaving Accra- but in Africa this is usually expected. On
my return trip- from Freetown to Accra, I arrived at the airport almost 3 hours early to find out - from the security
guard - that the flight did not come in the night before so the flight was cancelled. No ASKY agent was there at that
time, so I waited, more people showed up for the flight, and they actually called their travel agent who called ASKY
and said the flight was cancelled. They just booked on another airline and left. I purchased my ticket through
Ethiopian Air and did not have any contact details (there are no phone numbers on the web site or anything). So I
waited at the airport for an ASKY rep to tell me what to do and when the next flight would be. I waited until after
my flight should have departed. Having no money, and the hotels not taking credit cards, I could not stay
overnight to try the next day. Plus I missed my connection in Accra. So I had to purchase a British air flight
to get home. Paying for a new ticket and forfeiting both my return ASKY flight as well as my flight home to
Canada from Ghana. Once home, I had my colleagues in get me contact info for ASKY. I emailed them, and followed up
with a phone call - I was told to contact my travel agent. I called Ethiopia air- and they said they have nothing to
do with it. I have emailed ASKY numerous times, no response. I highly recommend no one use this airline.
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