ARMAVIA AIRLINES review : 6 July 2008 : by Arman Amirkhanyan
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Customer Rating : 4/5 |  |
Evening flight Moscow Vnukovo to Yerevan on brand new A320. Cabin clean, leather seats, nice staff
working professionally with smile. Nice flight.
ARMAVIA AIRLINES review : 18 May 2008 : by Albert Weisemann
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Customer Rating : n/a |  |
Yerevan to Paris CDG was the worst flight ever. Poor quality of food, uncomfortable seats, lack of
knowledge of English by crew, etc. First and my last flight with Armavia. Tickets are cheap, however
better to pay more and fly with Air France.
Armavia Airlines review by A Maserejian
26 October 2005 Customer Trip Rating :
n/a
Paris to Yerevan in September . Flight was on time, an Airbus A320 with
beautiful paint scheme, although aircraft not very well kept. Upon
entering aircraft was greeted by two female flight attendants while a
third one stood at mid cabin assisting guests. There was a small
business class section, not very luxurious, although seats appeared wide
and looked comfortable. Flight attendants did smile and greet you upon
entering. The economy class seats were comfortable as was legroom.
Overall cleanliness of aircraft was fair, no entertainment system at all
though. No headsets we're given, front pocket seat only contained a
laminated 8x10 emergency card, no in-flight magazines either. Before
take off, flight attendants offered Russian candies from a round silver
tray. This flight was approx 5 hours, departing Paris at 7:10pm,
arriving at Yerevan at 2am. Flight crew instruction in Armenian and
English were audible and clear. Once in the air, beverage service was
given, by one flight attendant only (the other two in the front section
carrying on a conversation with each other, in fact at some point they
drew the front cabin curtains before beverage service began). Water,
limited sodas, and beer were offered only. No ice was offered, drinks
were at room temperature. Dinner service followed - a frail blue plastic
box secured with an elastic band, containing a very thin plastic coffee
cup, packet of sugar, dry roll, butter, napkin with plastic cutlery, hot
entree and a cookie. It wasn't quality catering, although the hot entree
was a tasty piece of cod fish in a butter sauce, served over a bed of
white rice. It was served in an aluminium container. During dinner there
was no additional beverage service offered. Once dinner trays we're
cleared, coffee and tea service only was offered - including Armenian
coffee served from an old tin miniature pot (I found this to be
amazingly traditional and charming to any western Armenian or foreign
traveler, although I'm sure the native's found being served coffee in
this fashion very common). This service was offered only once before
this one flight attendant retired for remainder of flight. Don't blame
her actually, she really worked hard at getting everyone their service
alone. The lavatories we're not very clean but manageable. Experience
flying out of Armenia (Yerevan to Paris CDG), again on an Armavia A320
for a 4:55am flight was similar in service. Armavia check-in counter
staff and ground crew for Armavia at Zvartnots International airport was
not helpful at all, and in fact rather arrogant. As the bus load of
passengers rushed to the aircraft steps pushing and shoving each other,
the three Armavia ground reps standing on the second stair level leading
into aircraft just stood there with vacant looks on their faces, not
helping the elderly or women with children. Once inside the aircraft,
service was very similar, although all flight attendants (2 female and 1
male) worked the cabin in unison on this particular flight. Overall
quite a fair experience aboard this airline which offers quite a lot of
flights to Armenia and other neighbouring countries, I think it has
allot of potential to grow, with improvement on catering, inflight
entertainment, and updated interiors. Cabin crew was pleasant, would fly
on this airline again.
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