Alpi Eagles - by M Krol

26 February 2008  Customer Trip Rating :

VCE-ATH-VCE. VCE-ATH flight was delayed for more than an hour with no announcement. Not a big deal. However, that was just the beginning - while taking a cruise, we received a mobile phone text message indicating that our return ATH-VCE flight was canceled and we were reassigned a day earlier. We responded that we would not be able to fly earlier because our ship would arrive to Athens in time. We asked for additional information or advice. There was no response from the airline. Upon disembarking from the cruise in Athens we had to purchase new tickets from another airline to fly from Athens to Venice via Milan. The information agent at the Athens airport could not locate any representatives from AlpiEagles. Our attempts to receive the refund failed so far. No response form the airline.

Alpi Eagles - by Peter Shepherd

18 October 2007  Customer Trip Rating :

VCE-ATH. Had booked this flight months earlier on internet, as it was the simplest way of getting back to Athens to pick up a flight with Thai. Also the tickets were incredibly cheap! Was worried about reliability, luggage limits etc, but needlessly. Checkin a bit of a mess at VCE, but boarding passes issued with seats allocated and our large cases no problem. We were given front row seats. Boarding was simple and departure on time. Front row seats had more room than many C Class. The first few rows had no other pax, until crew moved a few forward. Crew friendly and served a small snack and drinks. Later everyone was issued with a gift of a small hand-made ceramic candle holder. Good flight and arrived on time in Athens. For a budget airline, this was very good service.

Alpi Eagles - by M Jerman

30 June 2007  Customer Trip Rating :

BCN-VCE. Check in at BCN mess. First check-in agent said seats were assigned, then changed her mind saying it's a free seating. Printed out 4 boarding cards for myself, handed me two, then called me back, took them away and printed a new one. During check-in at the desk next to me pax had problems as Alpi Eagles couldn't find their booking in the system. Pax had booking confirmation but they couldn't find it. During boarding once again problems with boarding cards. Gate agent had to come to bus to check certain ladies' boarding card as two people had the same name. Aircraft was old MD80, operated by Jetran flight deck and Alpi Eagles cabin crew. Cabin crew very polite, smiley, with good English. Only around 30 pax on around 180 seats a/c so more then enough space for everybody. Aircraft was very old, seat backs very low... it felt like being in 80s. Service during the flight consisted of soft drink and sweets. There were 4 cabin crew but everything was done by just one. PA's clear in both English and Italian. In VCE had to wait some 15 minutes for luggage (which was bit of a pain considering it was only 30 of us). Altogether this in an interesting airline, with very nice cabin crew, bit old fashioned. Considering the fact I booked day before and paid only 50 euros, I was impressed.

Alpi Eagles - by George Vrontos

26 February 2007  Customer Trip Rating : not supplied

Alpieagles from ATH to Venice and the flight generally good. Airplane was clean and service was friendly. In the duration of the flight (2 hours) they offer only drinks - a light snack would be nice. Exactly the same was the flight back. Overall the airline should be a 3 star.




 

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