ALLEGIANT AIR review :  20 March 2009 : by Jonathan Reed  (USA)

Roundtrip between Las Vegas and Bellingham just south of Vancouver. Seating is 2+3 which is great for couples who reserve window and aisle on the "2" side of the plane. We got great fares even after paying for reserved seats and priority boarding. On one leg we had regular seats which seemed to have adequate legroom, on the return we were able to reserve exit row seats. The small airport at Bellingham is refreshing. Will be happy to fly them again. Unfortunately, on this trip, driving across the border (as our destination was Vancouver) in both directions involved an hour wait. Both flights reasonably on time.

ALLEGIANT AIR review : 1 March 2009 : by Gene Gardner

Customer Rating : 4/5

Roanoke to Sanford and back. Flight to Florida was fine. Boarding was smooth and on time. Return flight to Virginia was O.K., but there was not enough staff at the check-in counter. They say to arrive 2 hours before your flight (would have been 5:05 a.m.). We arrived about 90 minutes before and there were 4 flights due out and only 4 agents at what appeared to be 20 stations. Anybody with a ticket problem held up the whole line. Someone who flies Allegiant frequently says there are usually more agents. It took over 45 minutes to get our luggage checked. We made it to the gate by 30 minutes before the flight and they had already finished priority boarding which we paid extra for. There was a discrepancy in the passenger count between the gate and on board so we were delayed another 10 minutes, but the plane arrived in Roanoke on time. Overall a good experience, but the early morning check-in process at Sanford was a little dicey.

ALLEGIANT AIR review : 25 January 2009 : by W Leung

Customer Rating : 3/5

BLI to LAS return. The check in was swift - we checked in 2 hours in advance considering this was our first time flying Allegiant and didn't know how automated their check-in process would be. The boarding process was painfully slow with over 80% of the passengers taking on one or more carry on luggage. Getting a seat in the back of the plane would be best for passengers needing guaranteed overhead storage space. The seat pitch was great with lots of leg room and under the seat storage space. No TV, no music, no newspapers - not even water, but you can't expect much when you're only paying $29 each way. The value was incredible since we would've paid double by flying from YVR. The flight crew were friendly on both segments. The flight going to LAS was delayed by 45 minutes for no apparent reason. The flight coming back was delayed 1.5 hours due to foggy weather. I would consider flying them again but only during fair weather months. I don't think Allegiant has a "Plan B" with respect to code sharing, back up airplanes, or any compensation to passengers stranded due to inclement weather.

ALLEGIANT AIR review : 21 January 2009 : by S Urbon

Customer Rating : 4/5

PBG-PIE one way. The seats are relatively comfortable but never recline. (All the aircraft are MD-80). While you do pay some steep fees for convenience and checked bags, the bags aren't weighed plus you can get away with two carry-ons. There is an unusual array of gifts to purchase, though keep in mind that there's nothing but junk food on offer, so you may want to bring your own snacks. Baggage retrieval was efficient. All in all, an excellent flight considering it's a budget airline!

ALLEGIANT AIR review : 9 November 2008 : by Jerry Sawyer

Customer Rating : 2/5

Allegiant offers very economical service without frills to a number of places that would otherwise be expensive to get to. My biggest beef with the no-frills airline is the counter help, in particular the Tampa/St. Pete crew. Generally, they lack any customer service skills -- acting like you are from Mars should you want to buy a ticket at the airport. Not surprisingly, since there is a $10+ per person surcharge for buying on the internet. They seem pleased that you'll have to get behind all of the check-in passengers just to buy a ticket. In one visit, there was only one person on the counter to check-in passengers who told me to go to the end of the one line just to buy a ticket. A return visit to buy the ticket was equally as bad, though better staffed, with the counter person trying to find someone to sell a ticket. Reluctantly, she did sell the ticket herself. The counters are undoubtedly undermanned and you can wait a long time to get through to their phone representatives, as well. Amazingly, the counter help may be on the tarmac at times to help passengers find their way up the steep, rear stairs of the airplane.

ALLEGIANT AIR review : 31 July 2008 : by H Fruehauf

Customer Rating : 5/5

We have a home in La Quinta, Ca. Have been using West Jet & Alaska Air from Vancouver BC. for the past few years. Travelled with Allegiant for the 1st time in June 2008 From Bellingham Wash. aprox. 40 miles from Vancouver BC. Price & service are outstanding. Very friendly staff. Definitely worth the drive and border wait.

ALLEGIANT AIR review : 22 April 2008 : by R Sanfilipo

Customer Rating : 5/5

I have flown Allegiant twice recently. Their low prices are worth choosing them, but the fact that in general they eschew the nighmarish giant airports and instead serve small, local ones (where you can still see your parked car from the check-in desk) makes them a clear choice. They use only MD80/82/83/B717s, which to me are preferable to 737s because the cabin, even when full, somehow feels less cramped due to the 2-3 seating, vs. 3-3. The seats are all blue leather - if a tiny bit worn, and standard YC pitch. On all four flights on Allegiant, I was able to ask for and get the comfy exit row. Allegiant offers an online seat selection and early boarding for a small fee. There are only 3 FAs per flight, but then that's become the norm now even at the major airlines that fly the same equipment. The crews have always been efficient and nice, if perhaps appearing a bit overworked at times. Everything is for sale onboard, so bring cash. All in all, they deliver what is expected of them; I have no complaints whatsoever.

Allegiant Air review by Cheryl Salinas

11 April 2008  Customer Trip Rating :

My husband and I have flown Allegiant Air twice out of Rockford Int'l Airport. This is the way flying is supposed to be!! Everyone we dealt with was friendly. They seemed to enjoy their jobs. The people at Rockford Int'l Airport are friendly. I will always try to find a flight on Allegiant before going back to Midway and O'hare!

Allegiant Air review by J Parker

5 April 2008  Customer Trip Rating :

Plattsburgh NY to Fort Lauderdale and then Orlando/Sanford to Plattsburgh. Everything went great. On the to Fort Lauderdale flight we sat in the next to last seats which were by the engines, thus no view out and a little loud. This flight arrived about 40 minutes late due to a storm which passed through Fort Lauderdale delaying most flights. Our trip from Orlando to Plattsburgh was without a hitch, on time. The attendants are friendly and helpful and I would not hesitate to recommend this airline.

Allegiant Air review by J Campion

22 March 2008  Customer Trip Rating :

They have great prices and offer very nice one way routes out of the non-main airport in the Phoenix area. The flight to Bellingham, WA is wonderful and I hope they have this route all of the time. The only small complaint I have is that on all 3 trips we have taken already, the flight has been late all 3 times by about 30-60 minutes.

Allegiant Air review by T Dantzler

20 March 2008  Customer Trip Rating :

I departed out of Kinston, NC to Orlando/Sanford, FL. The aircraft is nice, leather seats, clean, comfortable and spacious leg room. The flight attendants had exceptional customer service - and the airfare was $39.00 each way. Of course there are additional fees for baggage, priority seating, taxes, and other miscellaneous fees, but you can't beat a roundtrip flight for only $140.00.

Allegiant Air review by C Renfrew

16 March 2008  Customer Trip Rating :

We were on another flight with Allegiant, Feb 25th 2008 out of Fargo, ND. We were to have left at 9:05 pm, our plane did not show up til 5:00 the next morning. While we sat there the announcement came from the staff at Allegiant that this had never happened on a flight to or from Fargo - apparantly it has, because last time we flew we waited for about 5 hours in Vegas coming home. The staff was very apologetic and friendly - even brought in 30 pizzas and free pop for and gave us a 50.00 coupon for our next flight with them. We go to Las Vegas about 2 or 3 times a year and Allegiant is about our most reasonable trip out there so it is probably something we live with.

Allegiant Air review by J Temples

11 February 2008  Customer Trip Rating :

Greenville,SC to Ft Lauderdale and back, our first trip with Allegiant. What a fantastic trip! The prices were unbelievable! Leather seats for all - great staff and a nice jet. You can't go wrong here!

Allegiant Air review by Laurence Rogers

27 January 2008  Customer Trip Rating :

My family are I, including an 8-year old and an 8-month old, are just back from Disneyworld, via Allegiant Air. Cabin and flight crew, personable and professional. Plane older but clean, on time. We've flown Sioux Falls SD to Vegas a couple of times, now to Sanford in Fla. Rates are cheap, everything went well, we'll certainly fly again.

Allegiant Air review by Kate Evans

15 January 2008  Customer Trip Rating :

GSO-SFD return. Cheap and efficient. Sanford and GSO are easy airports. Small and less crowded. for USD29 each way it can't be beaten!

Allegiant Air review by C Renfrew

8 January 2008  Customer Trip Rating :

The flight attendants are always very personable and do everything they can to make the flight enjoyable. The planes might be older but I guess I don't pay attention to that. What I like is the on time departs and arrivals. We did have a plane problem out of LAS last July that made us wait for 5 hours but we all took it in stride. Overall great experience with this airline.

Allegiant Air review by T Hager

29 July 2007  Customer Trip Rating :

Have been using Allegiant Air to fly from St Pete/Clearwater Airport to Knoxville & Chattanooga. We have used this airline 4 times. Price is awesome, employees friendly, and our flights have always arrived early. Parking is less at this airport than Tampa, and security is less crowded so easier to get through.

Allegiant Air review by Charles Ferguson

5 February 2007

My wife and I put my elderly mother-in-law on an Allegiant flight from Huntington, W.Va., to Orlando-Sanford, Florida. A weather delay in the plane's arrival was disconcerting, but the service to us from three customer services representatives was absolutely superb! A young lady at the ticket counter went to extra lengths to deal with our needs of handling a passenger who suffers from dementia. We were issued gate passes which allowed us to keep her calm and ready for the flight. We found an acquaintance who was flying on the same flight and the ladies took extra time to change seating so my mother-in-law and our acquaintance could sit together. This was such a relief!! All of this was done with efficiency and smiles. No one said things couldn't be done. Go ahead - just attempt a change on Delta and end up paying as we've always done. Our last flight on Delta has already occurred! The ladies in Huntington at Tri-State Airport are among the best I've seen anywhere. There was no talk of what can't be done or we do not have time. The needs were met in a hurry, and efficiently. Even with the weather-imposed delay, everybody handled their jobs in a cheerful and kind manner and dealt with whatever needed to be done in a way that will definitely bring us back to Allegiant again and again. I watched baggage handlers and passenger-assist people moving passengers via wheelchairs to the airplane. I saw them doing it with compassion and care. I saw them enjoying their job, as well. Allegiant might disappoint me tomorrow - but Allegiant gets high marks from me for their service at Huntington on this occasion. I wish I could nominate those people for the best customer service award for the year. They made things work, and for that we are forever grateful.

Allegiant Air review by Brian Glover

27 December 2006

Kinston, NC to Sanford. A pretty good experience: cheap and efficient. The planes are older MD-88s, so if you're frightened by old equipment, you might want to stay away. This airline is geared toward tourists on their way to Disney World, so be prepared for lots of noisy kids. Also be prepared for very annoying banter over the PA from the flight attendants, who will waste your time with giggly babble about flying to Mexico for tequila. They also took up a sort of betting pool: write your seat number on a dollar bill, drop it in a bag, and the person whose dollar is drawn gets the pot. I'm not sure that it's legal; it's definitely annoying. But at these prices ($111 RT, incl. taxes!), I can put up with a lot.

Allegiant Air review by Arthur Baxter

26 August 2006

Sanford - Worcester and return. Apart from the firm seating, is this because seat base is also flotation device, had two very enjoyable flights. As seems to be the norm both departing on time and arriving early with cheerful cabin crew.

Allegiant Air review by Mike Musial

12 August 2006

Allentown, PA to Orlando/Sanford and was awarded with two good flights. Both flights boarded on-time and departed and arrived early. The planes were clean but seats were hard. FA's greeted passengers at the aircraft door and passed out complimentary mints upon disembarking. FA's were cheerful and appeared to enjoy their jobs. I did not use the pay-to- eat/drink service because the flight was not long. Baggage came quickly at both airports. The only problem were bratty children who's parents allowed them to watch personal DVD players without headphones and be loud/obnoxious. Airlines should have an age requirement for passengers, that would attract a lot of business. Overall, I highly recommend Allegiant Air.

Allegiant Air review by Freida Dorman

3 December 2005

We flew with Allegiant in late October early November of 2005, the flight attendants were friendly and cared about the passengers. My mom had to have a wheelchair and it was readily available and she was handled with care and concern, unlike Delta whom she just flew with.

Allegiant Air review by  Charles Marsh

9 October 2005

Flew from OKC to LAS to OKC. Great flight attendants, very clean aircraft (MD-80), Left OKC on time and arrived LAS 15 minutes early. Left LAS about 5 minutes early and arrived OKC about 10 minutes ahead of schedule! Smooth flight, great service (OK you have to pay for your drinks including sodas, juice, etc.) butt with service this great WHO CARES! I very much enjoyed the experience and highly reccomend this small but up and coming airline. If you are planning a trip to Vegas and Allegiant flies to your city, don't think twice about booking your flight with them, you will not be disappointed. Good luck Allegiant!

Allegiant Air review by  John Logie

7 October 2005

CID-LAS-CID. Cheap flights, really happy, glad to be there crew who laughed and joked their way to Vegas without sneering at the passengers the way nearly other airline crew does. Flight left 10 mins early and arrived 30 minutes early. Bags trough pretty quick. Had to pay extra $10 to reserve individual seats when booking but the plus was we were assigned priority booking status so were able to board before everyone else. Flight back was also boarded on time and left early arriving 45 minutes ahead of schedule.

Allegiant Air review by  Richard Nongard

20 August 2005

I flew Allegiant ICT/LAS each month for the past four months. On every flight they are quick to take-off, quick to board and quick to get it going. Staying on schedule seems very important to them. Great FA's, they have a dollar pool seat raffle to get you in the LAS spirit on the way to LAS. Food available for purchase only (same for drinks) with a decent snack selection. All planes are older MD-80's configured only for economy class. Planes are a little old looking, but hey, it's an economy flight! A little crammed, but as comfortable as my coach AA flights on MD-80's. No IFE, but it's cheap, non-stop, and on time.