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Air Uganda Passenger Reviews and Air Uganda Customer Trip Reports

 

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Customer Review scoring : Air Uganda
8 out of 10  8 out of 10
2 reviews



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AIR UGANDA review :  11 April 2012 : by Terry Wise  (Uganda)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

EBB-DAR-EBB. As a frequent flyer on this route I think this airline is keeping up a good performance. Very comfortable CRJ200, attentive cabin crew and regular information updates from the cockpit. A negative note were the frozen sandwiches and tasteless coffee.


AIR UGANDA review :  8 July 2009 : by S Saini  (n/a)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

EBB-JUBA. This is a relatively new airline flying the flagship of Uganda to neighbouring destinations like Nairobi, Juba, Zanzibar. I have used the airline extensively over the last year flying mostly to Juba in both business and economy and find their on board service efficient, flights on time and kept clean. No IFE, but very polite and helpful staff. Hot food served on a 1 hour flight in business with choice of wines, beers and sandwiches in economy. One downside on this particular sector is the state of Juba airport which is more of a bus terminal ; no lounge, no priority boarding, totally chaotic! But look beyond that and the airline is really your money's worth. If the level of service is maintained, the airline has a bright future and may be able to add more far reaching destinations on its route.










 


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