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Aires Passenger Reviews and Aires Customer Trip Reports

 
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Customer Review scoring : Aires
6.7 out of 10  6.7 out of 10
3 reviews
 

 



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Aires customer travel guide

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AIRES customer review :  26 June 2011 by A Li   (Finland)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Internal flights in Colombia (BOG-SMR, CTG-BOG) were real value for money. The planes were clean, the service was good and the free Juan Valdez snack (peanuts and some little cookie) were delicious. Excellent value for short flights.


AIRES customer review :  12 December 2010 by C Maldonado   (USA)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Standard

This airline may be good for small/short trips inside Colombia; but their service for international flights is very poor. I booked a round trip flight for my elderly grandmother from Bogota to JFK, they don't offer anything on board, you have to buy your own food (which is "normal" for flights inside the US but not for international flights). On her way back they left her suitcase behind, along with another 65+ suitcases because they had more than they could carry, and they promised her luggage will be available for pickup on the next day. Well, it's been almost a week and now they don't even know where her luggage is; their call center, and other employees haven't been helpful throughout the whole ordeal. I'll not use this airline again or recommend it to anyboody - if you book your flight with enough time you can get great deals from the other airlines that are much, much better that Aires.


AIRES customer review :  6 February 2010 by S Donnelly   (USA)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Standard

BOG-MZL-BOG. I took them from Bogota to Manizales when I was visiting Colombia in December. The crew was fantastic, airport staff was polite. The planes were new, comfortable, and service was great. Tickets were very reasonable, but book them early through the website to take advantage of the "promotional" fares, which could equal $50 U.S. round trip depending on where you are going and how early you book.









 


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