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Air Blue review - by Nadim Alam
21 January 2008 Customer Trip Rating : 
Lahore to Karachi. Cant argue with their overall service, quality nor staff. They served a full meal
on the 9pm flight. Slight delay on outbound, baggage arrived promptly and all in all no complaints
at all.
Air Blue review - by Saiqa Liaqat
23 July 2007 Customer Trip Rating : n/a
Manchester to Islamabad in Business class. The check in has got to be
the worst I have experienced. They had three desks open, where 1 was
meant to be for business class customers. Passengers were so frustrated
with the unacceptably long delays that they were using all three desks.
It took us 1.5 hours waiting in the shorter business class queue to
check in. The check in personnel were surly, tired and clueless. Despite
the fact we had paid for business class seats he gave us economy tags
for hand luggage and check in baggage - (priority tags were added to all
checked in baggage). He did not direct us to any lounges or fast track
and when questioned said they all closed at 7.30 pm and therefore he
thought it best we go to the gate. The flight left at 11pm, after
demanding some food or refreshments they started serving us in business
class at 2am! Each passenger was served one at a time. Once the first
passenger had been served each course and had finished each course and
then coffee did she move onto the next passenger. At 3am we finally got
served. We were stopped by the flight attendant from using the toilets
as they were for business class customers (remember she had served us a
meal not too long earlier). I wonder if Air Blue train their personnel?
We had to disembark for the re fuel in Turkey (this took an hour).
At Islamabad despite having priority tags on our luggage all business
class passengers were left waiting until the end. All of the economy
passengers had left the airport before our luggage came through. Maybe
priority in Air Blue language means send it out last? If you like us
were concerned about the service from PIA and were looking for better
value for money, convenient flight times and good service and therefore
are thinking of Air Blue - DON'T. Air Blue have got to be the worst
airline I have ever flown. The service is appalling; the staff are rude
and should not be in employment. I recognise that Air Blue offer
discounts, these do not compensate you for the poor service, long delays
and problems at both airports.
Air Blue review - by Zeeshan Shah
20 March 2007
I flew on Air Blue for the first time during my recent trip to Pakistan
from Karachi to Islamabad, and then from Lahore to Karachi. Overall I
had a pleasant experience as the flights departed and arrived on time,
the food was reasonable, and purchasing tickets online was a breeze (as
compared to PIA). I especially liked the service in the terminal before
I checked in as you are welcomed and directed to the counter you need to
check in at. The only complaints I had was the silly inflight
entertainment which was being shown as I would preferred seeing
information with regards to the flight (location, speed, time to
distance, etc.), and the service in Business Class was quite similar to
that of PIA.
Air Blue review - by Kurt Mueller
26 June 2006
KHI-DXB on AirBlue, Y-class. Paid Rs 8,200 for the ticket, putting it on par with EK and PK (which
both had no seats). Check in unusual, with the female check-in agent managing to process me without
a greeting, a smile or a thank you. Gate procedure friendlier, got a "have a nice flight". Full
flight with a mixed clientele. Chap on seat next to me had his bare feet on the seat cushion all the
way (except during meal). Sitting in the forward of two exit rows, I was wondering why my seat back
was getting so many impacts from behind. Upon checking, I found the pax behind me was lying low in
his seat (head virtually on the seat cushion) with his feet up my backrest. Meal tasty and very
nicely presented (real china!). Mobile phones already in use during final approach. Flight on time
and baggage on conveyor within a few minutes of arrival.
Air Blue review - by Omar Hassan
19 January 2005
Read latest AirBlue flight review. 
Click Here
Air Blue review - by Omar Hassan
20 September 2004
KHI to ISB on Airblue, on AB 204 21st Aug. The check in was a breeze due to the
new electronic check in system they have introduced. The plane was a brand new A-320, with beautiful
furnishing in blue decor. The flight attendents were all female and were fresh young faces compared
to the PIA crew I was used to before. A full meal was served in custom made crockery, which is
unheard of else where specially in economy. Flight left karachi on the dot and landed on schedule.
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