AIR NEW ZEALAND review :  5 July 2009 by Colin Renfrew   (UK)

LHR to HKG return in Economy. Flights on 777s, good AVOD and tasty food. Crew were very friendly and relaxed on full flights both ways. All the male crew members had a strange stubble beard, making a strange look across the cabin crew - what is this all about? The first time with Air NZ, and would use them again, even with the beard cult.

AIR NEW ZEALAND review :  1 July 2009 by M Hahn   (New Zealand)

WLG-SYD and then BNE-WLG in A320. Good flight, leg room at the front of the cabin is superb. Snack in economy was sufficient. Water offered throughout the flight. IFE is very good. On the return flight upgraded business. Nice comfortable seats, food was very good and the service excellent.

AIR NEW ZEALAND review :  1 July 2009 by L Bateman   (Australia)

San Francisco - Auckland - Brisbane 747-400. Great flight with plenty of food. Crew very friendly & helpful, AVOD with plenty of choices. Only downside, catering ex San Franciso pales in comparison to catering ex Auckland.

AIR NEW ZEALAND review :  25 June 2009 : by Savi Mull   (India)

Auckland-Apia-Auckland. Economy class. Very clean aircraft with good service but not obliging. IFE was great. Seat recline was very poor, the front sections of the aircraft have about 10-12 rows of economy class seats with a better seat pitch. Food is scanty. Overall a safer airline on that side of the world and would fly again.

AIR NEW ZEALAND review :  15 June 2009 : by Q Bush  (New Zealand)

Pacific economy Auckland to Hong Kong, Boeing 777. I struggled with limited leg space, service was average apart from maybe 2 members of the crew who made an effort to smile and interact. Food was very average, IFE is good although the screen flickered and the games option was not accessible from my IFE.

AIR NEW ZEALAND review :  10 June 2009 : by J Leung  (Hong Kong)

HKG-LHR. Value for money in terms of greater leg room, seat width, haagen dazs and tasty sandwich as snack in-between meals, and AVOD in-flight entertainment.

AIR NEW ZEALAND review :  29 May 2009 : by S Blackburn  (UK)

LHR-HKG and back in Premium Economy. There are 4 rows of PE on the 777 although the online seat selector only showed two. Was aware before booking that the seats are no wider than economy but chose Premium economy for legroom and better food. I had no problem with seat width other than nudging the channel control button on the AV handset when it was in the seat. Legroom good enough and food excellent - varied and plenty available, including self-service bar. AVOD very good although required plane-wide reset on return leg - having it available throughout the flight and on the ground is very good and something not all airlines manage. Crew were excellent.

AIR NEW ZEALAND review :  28 May 2009 : by Robert Choy  (Australia)

Sydney to Los Angeles and back from San Francisco to Sydney both via Auckland. A320 for Sydney-Auckland flights. Comfortable enough. Great to get seat back tvs for such short flights. Service efficient and meals tasty though a bit repetitive. Auckland to Los Angeles better as on 747 with more leg room than 777 used between San Francisco to Auckland. Service was good. Same entertainment used on short haul as well as long haul. No dramas except connection in Auckland for flight to Los Angeles which went from 1 hour to 1/2 hour.

AIR NEW ZEALAND review :  20 May 2009 : by R Butterworth  (UK)

LHR to HKG and AKL Premium Economy on B777-200. Excellent crew and food service but seat space and access very limited and very little better than standard economy. LAX-LHR on B747-400. Lower deck window and aisle seats, great flight in all aspects. Will be very cautious when B777-300 replaces the 747 shortly as Premium Economy cabin configuration on the 200 series is not worth extra cost.

AIR NEW ZEALAND review :  20 May 2009 : by L Bateman  (Australia)

Brisbane - Auckland - Vancouver B747- 400. AVOD has wide variety to choose from and plenty of room between seats. Cabin crew friendly and doing water runs all night. The only (small) complaint is that a snack should be made between AKL & YVR as 8 hours between supper and breakfast without food left us extremely hungry waiting for breakfast.

AIR NEW ZEALAND review :  18 May 2009 : by Barry Carr  (Australia)

Osaka (via Narita) to Auckland and back. Clean, well kept plane (767), comfortable seats, outstanding IFE (large personal screens, huge choice of movies and music and game, fine Japanese and western food choices, free alcohol. Cabin crew helpful and friendly. Water service came by at least once every hour. My only gripe is that the outward flight went via Christchurch- adding an extra 3 or so hours to the journey to Auckland.

AIR NEW ZEALAND review :  16 May 2009 : by W Beverley  (China)

Shanghai - Auckland - Hawaii return. Boeing 777 Business Class was outstanding in it's design - crew were very warm and engaging. The legs to Hawaii used Boeing 767 - older but tastefully kept.

AIR NEW ZEALAND review :  15 May 2009 : by Claus Dirnberger  (Australia)

A320 Auckland to Christchurch in Business. Despite the small plane and limited recline / pitch of business class seats, I commend Air New Zealand for its product. Great IFE, food and service. I would give it 10/10, but for the limited pitch/recline in C-class, it's only 9/10.

AIR NEW ZEALAND review :  12 May 2009 : by Nigel Cotterill  (New Zealand)

SFO-AKL Premium Economy. Got one of their refitted 777-200's and new Premium Economy section is superb. A larger cabin with more legroom, especially in the front row - a new self service bar as well. Lovely crew (not always the case in this cabin) and tasty food.

AIR NEW ZEALAND review :  12 May 2009 : by D Dale  (Australia)

BNE-AKL-BNE. Flights on B777-200ER and spacious. Seats in Pacific Economy had ample room and could stretch my legs out. The staff were courteous ground and in-flight. Food above average and okay for a 3.5 hour flight.

AIR NEW ZEALAND review :  10 May 2009 : by S Reilly  (New Zealand)

AKL-LAX, SFO-AKL. Flew to LAX on B747 premium economy, seats great, staff couldn't do enough for us ,including extra blankets from business class. Return on the new 777 from SFO, premium seats much smaller, but more leg room. Staff very average, and overhead bins hard toaccess. A cabin crew member not happy to help and had my coat thrown at me!