AEROLINEAS ARGENTINAS review : 5 May 2008 : by E Wallace

Customer Rating : 1/5

SYD-AKL-SYD. Safety announcement was shocking and nobody checked seatbelts etc. Food horrible and cabin presence was practically non-existant except at meal times. Flight back was slightly better. It was "rescheduled" 2 hours later. Do not fly Aerolineas Argentinas unless you have to. If flying SYD-AKL, pay the extra $100 and fly Qantas or Air NZ.

AEROLINEAS ARGENTINAS review : 27 April 2008 : by S Koenig

Customer Rating : 4/5

Montevideo-El Calafate and El Calafate-Ushuaia. Service was okay, though I was sceptical they were really out of beer as they said when I asked for a second.Price quoted by the airline was significantly higher than I got through Expedia. I did have my camera stolen at the Buenos Aires domestic airport, where I had to change planes on my way to El Calafate, but that was my fault. Flights arrived pretty much on time at both locations.

AEROLINEAS ARGENTINAS review : 4 April 2008 : by Tomas Besler

Customer Rating : 3/5

EZE-SCL-EZE. Plane an old 737-500, but does the job. The service on board was OK, although the english of the crew was not on top level. Snack was tasty. SCL-EZE a bit delayed. Overall the performance was ok considering the money.

Aerolineas Argentinas review - by Garry Telford

31 March 2008  Customer Trip Rating :

7 international and 5 domestic flights during a tour of South America in Jan and Feb 2008. Check-in and FAs courteous and polite. Planes looked reasonably new. Scheduled and actual departure times recorded for all 12 flights. Domestic flights averaged 52 minutes late and international 1 hour 3 minutes. Best on-time performance Trelew - Buenos Aires 29 Feb (12 minutes late) and worst Florianopolis - Buenos Aires (2 hours 57 minutes). Information given on delays was poor but all flights departed eventually and passengers seemed OK with things. Meals good on SYD - EZE and return and basic but edible on domestic flights. Coffee was good and arrived hot but the standard Aerolineas plastic cups are small and rarely filled much past halfway. Flying by pilots was faultless and landings particularly smooth. No luggage dramas. Overall not as bad as expected and they got me everywhere I wanted to go and at a reasonable price. If they could improve punctuality and up-size the coffee they could be a reasonably good airline!

Aerolineas Argentinas review - by L Walsh

27 March 2008  Customer Trip Rating :

Auckland to Sydney 20 March. Our flight was rescheduled from 7.10am to 9.20am, but as we had been given a different flight number, none of the passenger information had been transferred across to the new flight, resulting in utter chaos at check-in and a very long delay as the staff (and there were only two economy class counters open) had to phone Buenos Aires to confirm each passenger's details. Not everyone had been advised of the new flight details so some had been waiting to check in since 4am! Then one family who made it as far as the boarding gate was then lost in the system and the plane was held up for another hour until an Air NZ staff member finally sorted it out - all aboard and off at last - 2 hours late. The food was inedible (and I am not a fussy eater), and the attendants in my part of the plane were unsmiling, unwelcoming and unfriendly. No movie, no earphones for music, no sweets on descent. I would not recommend this airline to travellers and I will not consider flying with them again. I have flown with some 'dodgy' airlines over the years, but this would be the worst.

Aerolineas Argentinas review - by J Lennane

22 March 2008  Customer Trip Rating :

Sydney to Auckland return in economy class. Flight out wasn't too bad and the legroom not bad - service practically non existant (and surly when it did appear). A revolting meal served with drinks (lemonade) other than tea or coffee grudgingly supplied. Strangely one half the economy cabin was offered wine with their meal while the other half wasn't! Long announcements given in spanish with either sparse or no corresponding English announcements - staff vanished after meal was served etc. Not great, but passable at the price I guess - although I would never dream of doing the full trip on to Buenos Aires. Return flight awful - delayed in departure lounge and on tarmac with no explanation, even surlier staff with no regard for safety (part of the inside of the plane, an air vent, fell off during takeoff) - they didn't even use their full four point harness when seated and an even worse meal than the inbound flight! We travelled with a one year old and there was no clarity on safety for him - outbound we were told to put our seatbelt around him on the return to hold him - neither is acceptable in my view, but given that Aerolineas don't have belts for babies a consistent would be nice. A big call, but I'd rate this airline as worse than Olympic.

Aerolineas Argentinas review - by L Nasim

20 March 2008  Customer Trip Rating :

Scheduled to leave on direct flight from New York to Buenos Aires. Arrived in Buenos Aires on after having spent 2 nights in New York and 3 nights in Miami due to delays, cancellations, technical problems and general incompetence from the airline staff. Finally left on flight 1303 from Miami on March 2, after forcing the issue, along with another 100 passengers, at the check-in counter of Aerolineas at Miami International, and getting boarding passes changed from our phantom flight to a real flight. My family and I now have the dubious distinction of being stranded (held hostage) for 6 full days by Aerolineas Argentinas - a new record. Never again!

Aerolineas Argentinas review - by Jonathan Smith

19 March 2008  Customer Trip Rating :

GIG-EZE-GIG. Check in and boarding all fine in GIG and plane left on time. A very different story on EZE-GIG sector. We arrived in a taxi at BA airport and decided to let the porter take the luggage in, he took us right up to desk and left us there. There was a queue stretching back as far as I could see into the distance. An airline official asked if we were in business class and I said no, but she sent us forward to the check in desk and we checked in for the flight. It was only afterwards that I realised that there were probably 800 people waiting to check in for flights, the delay in the queue would have been hours. Having paid the unexpected $18 departure tax, went through to the gate. The three Aerolineas Argentinas long haul flights to Rome, Miami and Caracas all had delays of up to 24 hours, Rome was 1 day late, Caracas was a 12 hour delay as was Miami. Our flight was delayed 2 hours. If you are travelling long haul or have connections to make do not use Aerolineas Argentinas, pay the money for an airline in a partner alliance and book through tickets to your final destination. If you go with Aerolineas Argentinas and expect connections in other airports to run smoothly, forget it - there are no codeshare agreements in place and no other airline will be interested in your woes, so, you will only have yourself to blame when it all goes wrong.

Aerolineas Argentinas review - by Jack Klimange

12 March 2008  Customer Trip Rating :

Bog to Eze in Club Condor (business class), Take off delayed by 12 hours (apparently for technical reason), overnight accommodation required, next day departure again delayed by another three hours, finally on the way, seating in a normal seat, with the middle seat blocked off, so not really a business class seat, but in a confined area at the front of the aircraft. Meal overcooked, no IFE, service OK but nothing to write home about. My connecting flight from EZE to MAD was cancelled. Like so many other people written in this forum - never again. Actually I would like to give it less than one star.

Aerolineas Argentinas review - by Martin Hochman

9 March 2008  Customer Trip Rating :

Flew from Miami to Buenos Aires to Ushuaia return (AA from LAX to MIA and return). Aerolineas Argentina sent an email on a Monday advising our scheduled flight of Wednesday from Miami to Buenos Aires had been cancelled and that our new flights for Thursday and Friday were made for us. Big problem, their arrangements would not have gotten us to BA in time to make their own connecting flight to Ushuaia. I had to call Aerolineas to get flights that would get us to Ushuaia to make our cruise (we left home the next day, on Tuesday), and then I had to change the AA flight to MIA and pay the change in fees to AA (which of course Aerolineas would not cover). We also received conflicting information from Aerolineas staff on whether we had to pick up our checked luggage in Buenos Aires on our way to Ushuaia, and although our luggage did arrive in Ushuaia when we did, it wasn't at all clear that was going to happen. On the return the Aerolineas flight from Ushuaia left a couple of hours late, its flight from Buenos Aires to MIA left 4 hours late, and on our return its security in Buenos Aires at the gate arbitrarily confiscated cosmetic items from my wife that met all TSA requirements - and I am sure Aerolineas requirements. Airplanes were fine as were crew, but scheduling was a nightmare for my wife and I. I would never choose to fly this carrier again.

Aerolineas Argentinas review - by Mel Butler

9 March 2008  Customer Trip Rating :

Sydney-Buenos Aires-El Calafate-Ushuaia return. Given the fare it was fine - service and food/wine okay and cabin crew also - no problems with language either. Some flights a bit late leaving, but that happens. Also, we were stuck in Rio Gallegos (en route from Ushuaia to BA) for 16 hours, but were quickly accommodated in a hotel with lunch and dinner charged at a local eatery. In summary - not the best airline in the world, but not as bad as many others think.

Aerolineas Argentinas review - by A Galitsky

7 March 2008  Customer Trip Rating :

In one word - awful. If you are calling their US toll-free customer service, be prepared to wait for 30 minutes at least and then hope that the customer service rep will speak decent English, because their customer service reps are not in US, but in Argentina. My flight out of New York to Buenos Aires was delayed by 7.5 hours. After much arguing and fighting they found a space for me on a later flight. But that flight was from a different airport. I had to pay $30 out of my own pocket to transfer airports in Buenos Aires. No one at Aerolineas Argentinas cared much. On the way back from Buenos Aires, things got much worse. Two days prior to my flight, I check the internet and find that my direct flight to New York is stopping in Miami. The reason I purchased tickets on Aerolineas Argentinas was because it was supposed to be a direct flight. When I got to the airport they tell me that the flight is delayed until 1115am the next morning. They made people go to the airport just to tell them that their flight is not leaving until tomorrow. The following day we flew to Miami first. We spent 6 hours in Miami – immigration, recheck-in, etc. I had wondered how come an airline from the second biggest country in South America isn’t part of any alliance. Well, it is clear - who would want to partner with them? No one smiles. No one takes any blame for anything. And no one apologizes for anything. Flight attendants are not much better. Schedules exist to be amended at any time without notice. If you are thinking about flying this airline, think twice, and definitely get travel insurance. There is a very good chance you will need to file claims afterwards. And these are old planes. BA–New York Boeing 747-200 must have been built in the 1980s.

Aerolineas Argentinas review - by B Yarritu

7 March 2008  Customer Trip Rating :

MAD-EZE-MAD Boeing 747-400. My experience with Aerolineas Argentinas was not bad, comfortable seat in economy. The staff onboard were not friendly. Catering simple but correct, wine from Argentina, beer etc, provided free of charge. Departure only 45 minutes later due to "technical difficulties". Video screen old and very bad.

Aerolineas Argentinas review - by John Lea

6 March 2008  Customer Trip Rating :

My recent experience flying Syd-BA-Ushuaia determined I will never fly them again. Not only did the operating aircraft never arrive in Sydney but the list of excuses made were designed it seems to hide the fact that poor industrial relations has subjected the airline to constant wildcat strikes. Fortunately I was able to rebook all flights except one (BA-Ushuaia) on LAN Chile at two hours notice. My business class flight from BA was late in departure, the seat dirty with old chewing gum and rubbish left for me to clear away myself before I could sit down. No apologywas forthcoming from cabin staff when I pointed this out. Aerolineas staff seated in the business cabin in lengthy socialising throughout the flight.

Aerolineas Argentinas review - by M Westbrook

4 March 2008  Customer Trip Rating :

Had tickets six months in advance. Flew Miami to Buenos Aires. Departing flight was cancelled and rebooked on LAN Chile. It was a mess but we were able to minimize the delay. They refused to give my 12 month old daughter a seat we had paid for. We argued and it never happened. Coming back they gave her the seat. We fought for a refund and they gave us $40 back of the $600 we had paid. Horrible. Will never fly again.

Aerolineas Argentinas review - by O Ponce

2 March 2008  Customer Trip Rating :

Worst airline ever. Flight on 2/15 from JFK - Buenos Aires cancelled - took over 1 hour to have flight reconfirmed for 2/17. Arrived at airport 11 am on 2/17 for 4 pm flight to be guaranteed a seat. Not everyone was so lucky. Return flight was even worse - flying from Mar del Plata to Buenos Aires then onto JFK. At Mar del Plata airport were given boarding passes thru to JFK. Upon arrival in Buenos Aires an annoucement was made that flight to Miami was cancelled. I decided then to inquire about flight to JFK and were told this was also cancelled. There was no reason given just that flights were cancelled. Now we would be flying the next day and would have to miss a day of work/school. Flight finally left on 2/26 with stopover in Miami since they had combined the 2 flights. Arrived in Miami at 5 pm wherein we had to go through customs/immigration then bring back our luggage for check in and security check. Flight finally left Miami at 9 pm only to return 15 minutes later due to "technical difficulties". We sat at the gate until midnight when this flight finally took off. Arrived at JFK at 2:15 am where we waited until 3:30 am to get our luggage. Never again will I fly Aerolineas Argentinas where it seems top management has no regard for their passengers. I missed 2 days of vacation going and 1 day of work coming back and it seemed like no one from Aerolineas cared as it was not their problem. Would not fly this airline again even if given a free ticket.

Aerolineas Argentinas review - by V Sage

26 February 2008  Customer Trip Rating :

New York JFK - Buenos Aires, Feb 15 2008, cancelled without notice, some passengers rebooked to a flight to Santiago, Chile - three days later! Others offered a fare refund with no travel option whatsoever. EZE-JFK supposed to be non-stop, but was instead combined with a flight to Miami. Flight El Canafate - Buenos Aires was canceled. Booked on a flight about 12 hours later. Of our four separate flights with this airline, two were canceled and one converted from non-stop to stopover.

Aerolineas Argentinas review - by M Stewart

26 February 2008  Customer Trip Rating :

Was expecting the worst after reading passenger comments. Flight to Buenos Aires from Sydney not too bad, though cramped and very poor service and entertainment. Flight home dreadful. Bumped off our flight for 24 hours and then an awful flight to Sydney. Promised upgrade didn't materialise. Very poor attention by FA and lights off in the plane for over 10 hours! Never again.

Aerolineas Argentinas review - by Trevor Hay

26 February 2008  Customer Trip Rating :

Domestic Iguacu-BA-Ushuaia - first sector on time, but surly crew and basic snack. Second sector got progressively later, but without explanation. AR staff should figure it out that if they make information broadcasts they won't have a queue of people at the desk trying to find out what's happening. Flight overbooked so Y passenger had to sit in J seat - the J passengers made a great scene about this and added to the delay. In an MD80 there's not that much difference in seats. Staff tried harder on this flight. Observing the large number of people flying to USH at this time of year to join cruises, AR should look at putting bigger aircraft on the run. Ushuaia-El Calafate - 3.5 hours late with no explanation. B737-500 more comfortable than MD80s. Best advice - avoid AR if possible.

Aerolineas Argentinas review - by Barrie Hodgson

24 January 2008  Customer Trip Rating :

Six internal flights during the period 29 Dec to 19 Jan. Five of the flights were delayed by an average of 40 mins (worst delay was 90 mins). On all of the flights the cabin staff were polite and professional (not perhaps smiling). The food was ok for short haul flights. The worst aspect were the ancient MD80s that were used on several of the legs. Uncomfortable & cramped seats. On one particular flight the plane was taxiing to the head of the runway when the pilot touched the brakes - the entire plane vibrated to such an extent that there were some very worried passengers aboard!

Aerolineas Argentinas review - by G Alexander

21 January 2008  Customer Trip Rating :

Buenos Aires-Sydney. Check in 3 hours; fights between frustrated passengers in the line; security guards on stand-by (who did nothing). More agents looking after holidaying flight crew checking in for trips abroad. Very hot conditions in airport but no consideration given to passengers waiting in line. I had been phoned about delays (2.5 hours initially, eventually 4 hours). Better than some people, who were delayed by up to 48 hours from previous flights. I requested exit row - but all gone as were window seats - even though I was one of the first to check in. No clear reason given. I was offered an upgrade to Condor class by a helpful agent, because of all the problems and was first on list, if a seat was available. When it came to check-in, although there were 2 seats available, this offer was not followed up and the harried customer service representative refused to honour upgrade offer. Flight left later and later, while waiting for connecting passengers. Food service slow and I did not even attempt to eat. FA were helpful. Boring flight with one movie - barely viewable on TV monitor (large movie screen not working in my cabin). Complained in Auckland about disorganisation, etc. She sympathised and apologised but said that this was how it was on AA. Flight from Auckland to Sydney was actually quite good - only short at 3 hours. This airline is letting down Argentina - it gives tourists a terrible misrepresentation of the people of a great country. The staff are doing there best with limited and stretched resources. I could have written many more pages of complaints but will vote with feet and not fly AA ever again.

Aerolineas Argentinas review - by Bruce Manuel

15 January 2008  Customer Trip Rating :

Disorganized, continuous fumbling with/changing of departure times (from six to eight revisions on Sydney-Auckland return), totally unreliable. FAs were sombre, bordering on arrogance and took little or no part in customer service, even the Safety Instructions seemed to be a chore, though for the most part these were in the form of a faded image video with a garbled, two-language audio presentation. Interior faults such as broken seat back, foot and arm rests, headsets, service buttons, seat lights and little (if any), in-flight magazines. Interior was filthy with an abundance of crumbs in the seat pockets. If there was a "minus rating" I would give Aerolineas Argentinas a minus ten!.

Aerolineas Argentinas review - by A MacLennan

9 January 2008  Customer Trip Rating :

Never on time, they don't even inform the airports about changes in departure/arrival times. I had three different departure times from Sydney via Auckland to Buenos Aires given to me from various "official" sources. Rude and poorly organised ground staff (EZE). Inconsistent quality of cabin staff - some wonderful, others didn't want to be there. Barely adequate food, but reasonable seat in economy. Poor in-flight entertainment. 30 Hour delay flying back from Buenos Aires to Sydney without an apology or proper explanation. They put us up in spartan accommodation 5 hours after the original due departure time. The true test of an airline is how well their staff deal with an emergency/unusual situation. Aerolineas failed that test.

Aerolineas Argentinas review - by M Bugatelli

8 January 2008  Customer Trip Rating :

Contrary to the "you get what you pay for"- attitude of other comments, I do not agree. There is serious overpricing in effect for any passenger not being Argentinian. This for poor ground service, broken seats, MD80's and B737 way worn out, and inedible snacks. Worst thing, however, is their insisting on this seemingly bygone hassle of passengers by requesting them to reconfirm their flights. I had to spend a lot of time and money (and a sound knowledge of spanish!) to get a phone number to reconfirm our flights, being located at the time in Chile. Only to be told by the agent that this could not be done more than 48 hours in advance and certainly not from a phone in Chile! Bad luck for me, as I arrived in Argentina on the day my first flight was due. Just to realise that in El Calafate, there is no way to call a freephone number from a public phone or locutorio, as the local phone system is organized cooperatively. What is the point in insisting on reconfirmation, considering that my no show will automatically lead to forfeiting of all my flights? Or is this rather to remind the company of my intention to fly on an already paid ticket? Apart from this, they bring you from point to point, under sometimes difficult flying conditions - therefore 2 stars.

Aerolineas Argentinas review - by J McQuigg

8 January 2008  Customer Trip Rating :

MIA-EZE-POA. I found them to be very good. Cabin crew and ground staff friendly and helpful, the food was decent, wine and beer (both from Argentina) were provided free of charge, and planes were clean. I chose Aerolineas since they flew the most direct routes from the United States to the South of Brazil and their fares were more competitive than those of the U.S. major carriers. I found AR's hub at Ezeiza in Buenos Aires to be extremely easy to navigate. The big negative: timekeeping, which seems to be an ongoing problem at AR. Lateness is often attributed to air traffic control delays at EZE, but I discovered that it is also a function of a fleet stretched very thinly across Aerolineas' far-flung system. Three of four segments I flew were right on time, but the EZE-MIA return leg on January 4 was rescheduled at the last minute by the airline and then delayed again at the airport prior to departure - I arrived in MIA 6 hours later than planned due to an equipment shortage. While there are still 737-200s and MD-80s at Aerolineas and Austral, their current fleet is no older than those currently being operated by many of the major US airlines; I flew A340s and 737-500s built in the early 1990s which were presentable. While the current fleet doesn't have lie-flat beds in Business Class or latest inflight entertainment, the good outweighs the bad. If you do not expect the 5-star service of Singapore Airlines, you won't be disappointed (expect better service than a typical US carrier, however). I also suggest that you don't book tight connections when flying Aerolineas or Austral in case you run into a delay.

Aerolineas Argentinas review - by T Colley

27 December 2007  Customer Trip Rating :

Flights Nov-Dec 07 exceeded worst fears: each of four legs delayed 2-4 hours, luggage lost and the only way to collect it was by return taxi from the hotel to the Aerolineas Argentinas office at your own expense - when and if it was located. However, the above notes by your correspondents on appalling food were confirmed, indicating a standard far below acceptance level, staff poorly trained, seats plus installed audio equipment were frequently damaged or unserviceable and the coffee was cold. IATA regulations regarding pilot security were ignored - the cockpit door remained open after take-off - while serving staff vanished once the battered carts had been rolled from the aisles.

Aerolineas Argentinas review - by I Eiraldi

26 December 2007  Customer Trip Rating :

I have been flying on this airline for a couple of years and have been very lucky to have avoided the problems experienced by many of the people who have commented on this board. Aerolineas Argentinas is usually the cheapest flight for me to get to COR from JFK so I don’t have much of a choice. The truth is you get what you pay for...the service can range from good to downright rude, the seats are cramped and uncomfortable, the movies are low quality, and the food is nothing special. However, this is not much different from the service I have come to expect from US Airways, Delta, United, and American Airlines. I don’t see much of a difference with these airlines. Delays are common with Aerolineas so you should choose another airline is your time is tight. Other problems (the airport, etc.) are due more to the lack of infrastructure and shortsightedness of airports in Argentina. This country still has not fully understood the value of strong customer service. People are accustomed to taking things upon themselves and not receiving and useful advice from the customer service representatives (many may seem annoyed that you are obligating them to do their job). It's just the way things are in Argentina, so a person accustomed to efficiency and client-centered service will be in for a very frustrating experience. The key to Aerolineas, as with all of Argentina can be summed up in one word: Patience. Also be very very careful with you checked baggage! EZE (and Argentina in general) has a very serious problem with baggage theft. Check bags that cannot be easily opened and never place anything of value in the side pockets! Make sure any electronics or computers are in your carry-on if possible! Baggage handlers (like the post office here) have a nasty habit of adding gadgets they find in bags to their collections, so don’t make it easy for them! Aerolineas Argentinas is a microcosm of Argentina itself so be patient and don’t expect things to be like in the US / Europe and you will enjoy yourself.

Aerolineas Argentinas review - by Scott Lewis

9 December 2007  Customer Trip Rating :

Me and my partner have just had a complete mess with them from day one. First flight November 14, time was changed 3 times in one week for departure from Auckland to Beaunos Aires, which resulted in a 10 hour wait in Auckland before getting to Argentina - (no apology given). Our honeymoon flight for the 25 November and the returning flight also was cancelled 2 days before departure (Argentina - Mexico), which then resulted in us having to re-book all our flights which then took us 17hours to get to Mexico. Flights coming back from Mexico all delayed and we had to go via Brazil which took us 25 hours (should be 9 hours) to get from mexico back to Argentina (again no apology). Then the flights from Argentina on the 7 December was cancelled while we were at the airport and rebooked for the next day - the time for this flight was changed changed twice, and we are still waiting to hear if this is all going ahead. I will never fly with them again and would recommend no one else doing the same.

Aerolineas Argentinas review - by Breda Beckerle

27 November 2007  Customer Trip Rating :

Disastrous experience. Purchased round trip tickets for family of 5 direct from NY to Buenos Aires in early summer 07. Learned in August that Aerolineas had backed out of these routes for months and transferred tickets to Delta Airlines - which meant adding a connection to flight thru Atlanta. Two of five passengers missed original flight due to closing of Newark to incoming flights. On hold with Aerolineas at Newark, told that next days flight was requested and awaiting Delta confirmation. Delta said no request made. Three days of phone calls between both airlines, both agreed to confirmed flights. Delta helpful but no power since res. made thru Aerolineas. Aerolineas giving answers like "it sometimes takes several days to get confirmation" when I was calling about that day's flights. Flew out three days later (basically 30% of vacation now gone). Both airlines agreed return flights confirmed. Arrived almost 4 hours early for return flight from Buenos Aires just in case there was a problem. Big problem. Delta says Aerolineas have cancelled out flights for the party of 2. Aerolineas (we went to desk and got agent, insisted flights OK). Agent walked with us to Delta. Told Delta that we had flights according to them. Delta explained that they had a long line of people with the same story and people in even worse shape who had flights on Aerolineas to Miami - flight cancelled - no security. Delta told Aerolineas agent that their problem (they could see our reservations but Aerolineas had never guaranteed?) was that there were simply no further seats on the plane. Daughter in meltdown. Missed half of vacation and now going to miss college exams on Monday. Very, very kind Delta agents took us at last moment on standby - only two allowed from long line. Eternal gratitude. The worst part of our hours of not thinking we would get on the plane was lack of options as it seemed as though little hope of getting definitive answers to when we might be able to travel. Altogether frustrating experience. I loved Argentina. Please Argentina, make it easier for us to come and share your charm!

Aerolineas Argentinas review - by A Jackson

19 November 2007  Customer Trip Rating :

SYD to EZE and onto BOG in Club Condor. Flight from SYD A340-200, business class seat are the real old style one. My seat did not recline. IFE, three movies, in English and Spanish, not on demand. Evening meal from AKL to EZE completely overcooked. Service was in a sort of a grumpy way, definitely not friendly. EZE-BOG delayed by six hours. In EZE I noticed that 90% of AR flights were delayed by 2 hours plus. On the return flight BOG to EZE flight was delayed by three hours and the EZE to SYD delayed by four hours. Definitely not a three star airline. If you have plenty of time, and money for the additional accommodation etc than use Aerolineas Argentinas, otherwise look for an alternative airline.

Aerolineas Argentinas review - by Diego Cenderelli

18 September 2007  Customer Trip Rating :

Boeing 737-500 EZE to GIG with no problems. The inflight service was good - not worse or better than Gol Linhas Aereas for example - AR's is better and served sooner than in GOL. The return to EZE was the same. The crew was friendly.

Aerolineas Argentinas review - by Helen Basteras

18 September 2007  Customer Trip Rating :

I heard bad things and also some good things, so I decided to give it a try because the price was lower than the other carriers. I was impressed - found the crew to be very friendly and warm. The airplane was clean and spacious, food alright (same as other carriers), we had a smooth flight and landed on time. The downside: IFE consist of the old screens, no PTV, but the magazine is excellent. The positive side: a nonstop flight, crew professional and friendly.

Aerolineas Argentinas review - by J Teoh

18 September 2007  Customer Trip Rating :

SYD-AKL-SYD in Economy. My experience on Aerolineas Argentinas was not too bad. Flights were a little delayed in both directions (45 and 20 minutes in arriving, which is apparently quite good for this airline). The planes were a bit old but the seats very comfortable with generous recline and legroom. The catering was simple but okay. Onboard entertainment is probably the worst I've ever come across but it's not that important on flights less than 4 hours. The flight crew were not that interested and safety is not the priority for this airline. For the price, I can't complain. They are the cheapest airline on this sector.

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