AEROLINEAS ARGENTINAS review :  23 June 2009 : by M Mason  (Australia)

They are cheap but pay the extra and go with someone else. Sydney - Auckland - Buenos Aires. 2 hours late to board then we sat on the tarmac for an hour while about 5 engineers sorted the engines. Food and service was terrible. Warm beer. Had to get up and go the galley to get drinks because the attendants wouldn't respond to the buzzers. The seat in front of me wouldn't stay in an upright position. Old plane, some of the panels were held up with tape. The return trip was just as bad - 3 hours late. They played the same 2 movies 3 times.

AEROLINEAS ARGENTINAS review :  16 June 2009 : by E Dmitriev  (Norway)

MAD-EZE-MAD. Cheapest non-stop flight between Europe and Argentina. Good cabin service. On the downside - during both flights the cabin electrical supply malfunctioned, so the lunch, dinner and most importantly breakfast on the return way were canceled. This was really bad, as without breakfast we had to search for breakfast in local hotels. No in-flight entertainment, some old TV's were suspended in aisles, but powered off.

AEROLINEAS ARGENTINAS review :  16 May 2009 : by Ton van der Velden  (Netherlands)

Puerto Iguazu-EAP and EZE-Ushuaia economy. I was supposed to fly to and from AEP but flight to Ushuaia was changed to EZE about 2 weeks before my flight. Puerto Iguazu is a very small airport, just 6 flights a day, all to BA, but has internet terminals so I could pleasantly spend my waiting time. Flight was on time, good space, enjoyable. Flight to Ushuaia was half full on a Saturday in March. I enjoyed it and it was on time. Quite a good airline, despite it's bad reputation and changing my flights 3 times. I had a feeling I should stay overnight in Buenos Aires and not try to fly IGU-EAP-USH in one day and that was a great idea. A taxi to EZE was way over-priced though. Should not be more than 100 Peso but was 200. Be careful with whom you go.

AEROLINEAS ARGENTINAS review :  10 May 2009 : by M Blanco  (Brazil)

GRU-EZE-GRU, AEP-UHS-FTE-AEP. Of theses 5 flights only 1 was delayed over 25 minutes. Aircraft despite old is confortable (737-500 on the EZE GRU route had leather seats and good legroom). Ithink is a very good airline for its price it's almost half the price ofothers on GRU-EZE route.

AEROLINEAS ARGENTINAS review :  6 May 2009 : by H Coultrup  (UK)

Just got back from a return trip from Madrid to Buenos Aires. EZE Terminal B is an embarrassment. Hopelessly small for the needs of a 747-400. Zero ground facilities that I could see. Smokers areas not enclosed off, so you have to breath the shared air. I was sitting right next to boarding door so quickly to my seat. But throughout the flight I had to endure the awful smell from the toilet of sewage. No entertainment throughout the flight. Wasn't even offered a pair of headphones to watch the movie that I couldn't view on the old TV too far to see. Steward service slow and through the middle part of the flight when people were sleeping, nowhere to be seen. When I did manage to grab a passing stewardess, I requested a drink which of course, did not come. Food was an embarrassment. Breakfast consisted of a cheap fruit salad, one small roll and one small croissant - both as pathetically small as you can imagine. With one container of soft cheese should your appetite have been wetted by such delicacies. No alcoholic beverages apart from a small beer. To put it into context, I took a connecting flight from Madrid to London and was offered anything that I wanted for a 1.5hr flight. But nothing for the 12hr one from Buenos Aires to Madrid. I can't think of one saving grace. The captain didn't even make any announcements. Total contempt by all to all throughout. No matter what the price difference, avoid this airline as much as you can. It's worth the extra to go with someone else. I rate them as 1 only because I arrived at my destination alive. Other than that, I would have given a zero.

AEROLINEAS ARGENTINAS review : 7 April 2009 : by H Arthu

Customer Rating : 3/5

RIO-EZE-AKL and no problems. RIO-EZE on a 737-500. Slightly older but flight smooth, food was OK and service fine. EZE-AKL on A340-200. Again the seats were a little worn, one of the tv screens mounted to the roof showing the flight path kept flickering but food was what you'd expect from an airline. Aerolineas changed my flight once or twice in the 7 months that I had booked it, but nothing to really inconvenience me. At the end of the day they were approximately $500US cheaper than the only other real alternative (LAN) and that was a good enough reason for me.

AEROLINEAS ARGENTINAS review : 19 March 2009 : by R Morgan

Customer Rating : 3/5

Trelew to Buenos Aires (AEP) ticket booked in advance on line. Expensive comparing with European prices for flights of one hour 35 minutes duration, but Aerolineas Argentinas have the monopoly on this route. Plane was an old MD83 looked well kept and maintained. The announcement before take off said the flight was going to Buenos Aires EZE and not Buenos Aires AEP as booked, this was a surprise to say the least! They had sent an e mail 14 hours before the flight advising this schedule change, but I had not accessed my e mail. Plane was about 25% full and we had plenty of room with the exit seats. Sandwich and drink provided no complaints other than the 120 peso taxi fare to central Buenos Aires!

AEROLINEAS ARGENTINAS review : 17 March 2009 : by Guillermo Liwszyc

Customer Rating : 4/5

EZE-MIA and return. Check in at Aerolineas own revamped terminal in Buenos Aires was a blessing compared to the hullabaloo at nearby terminal B (all other carriers). Only AR flights to MIA and FCO were departing at that time. No queues either at immigration nor security. Relaxed boarding and departure on time. Airbus 340-200 with very good legroom and seat recline (as it used to be loong time ago). Business upgrades galore for all friends, relatives or staff of AR. It seems they have been on the rise since the announced re-nationalization of the airline. Freshly sealed blankets. More than an hour after departure the drinks trolley appeared, soon followed by supper. A choice of pasta or chicken was offered. I asked for the chicken and it was a whole breast, tender with nice vegetables as a side order. Unfortunately one of the two TV screens in that section of the plane was not working and the music programme was basic, but it works for an overnight 8 hour flight when you want to sleep. Crew was almost friendly. Sweet and salty snacks/drinks were available in the galley. Toilets kept clean during the flight and stocked with hand lotion and eau de cologne. A cold breakfast was served before landing. A hot towel would be welcome and a pair of socks/eye shades would be appreciated. The return leg was similar, but the crew did their job and nothing else. Check in at MIA very fast. Verdict: after so many negative comments I expected the worst. I only booked them because of the non stop flight, convenient departure times and above all a huge price difference and was surprised. True, it is not very difficult to beat US carriers, but AR was better than most Western European airlines on that flight. A case of an airline recovering its former glory? Excellent value for money.

AEROLINEAS ARGENTINAS review : 28 January 2009 : by J Millar

Customer Rating : 1/5

I can't believe there isn't a plethora of reviews on the 28th Dec 2008 flight from Sydney to Auckland - a flight which was meant to leave at 8.45am and finally tried to depart at 6.15pm. A punctured brake fluid hose saw the plane return to the gate. We finally left the airport at 9.30pm- not for Auckland, but for the Mercure hotel. This flight finally departed at 3.30pm on the 29th. During the experience, not one Aerolineas Argentinas staff spoke to passengers, either in the airport or on the plane - that was left to Qantas ground staff! The return flight was a little better - only 3 hours delay, however, during take-off ice crystals covered us from the air-conditioning vents, which was a scary experience - never again!

AEROLINEAS ARGENTINAS review : 26 January 2009 : by Uwe Luedemann

Customer Rating : 3/5

Aerolineas Argentinas with a group of 20 german friends many times last months for holidays in Economy Class. From Buenos Aires (AEP and EZE) to Iguazu and back, to El Calafate and back as well as to Santiago de Chile. All flights in time, planes (B737-500 and MD88) were old but in good condition and clean. Most crews were friendly. Served simple snacks and drinks and luggage always at our destinations. Recommend Aerolineas Argentinas for domestic flights.

AEROLINEAS ARGENTINAS review : 25 January 2009 : by Steve Flint

Customer Rating : 4/5

AEP to Iguazu rtn, followed by AEP - Neuquen rtn. I found the experience fine; pleasant cabin crew, on-time departures/arrivals. Free basic catering (tea/coffee/soft drinks/sandwich or cake) and, although planes are old, refurbished interiors in some, but tatty on others. My key comparison for Aerolineas Argentinas was flights in economy MAN-CPH-ARN with SAS. Some of the SAS sectors were on aircraft as old as the Aerolineas Argentinas ones and there was zero service on SAS - 3 euros for a small bottle of water. So, I put Aerolineas Argentinas ahead of some European and most US airlines on domestic/short haul flights. I cannot comment on long haul Aerolineas Argentinas flights.

AEROLINEAS ARGENTINAS review : 21 January 2009 : by Paul Harvey

Customer Rating : 2/5

Buenos Aires to Ushuaia in January. The flight time down to Ushuaia was changed three times and the airport changed once. On a three and a half hour flight, no refreshment was served until 2 hours into the flight and what was served was fairly inedible. The flight back was better in that it started from the advertised airport, went to the official destination airport and was on time. The crew tried better at customer service but the in flight snack was inedible.

AEROLINEAS ARGENTINAS review : 19 January 2009 : by A Christopher

Customer Rating : 3/5

Buenos Aires to Ushuaia return. Check in at EZE had long lines. After checking in we were then told we were leaving from another terminal. The walk was not as far as I had anticipated. We left pretty on time on an older but clean aircraft. Cabin Crew could have been friendlier and better presented. Food served but not great. Checking in at Ushuaia for the return was even more chaotic. I was e-mailed before hand to be told the flight had been pushed back an hour. Check was chaotic, with no information screen, a lot of airline staff shouting into the crowd, people jumping lines etc. Cabin crew friendlier on this sector except for one male attendant who was harsh and rude to passengers. Overall Aerolineas was ok.

AEROLINEAS ARGENTINAS review : 19 January 2009 : by A Waters

Customer Rating : 4/5

London-Madrid-EZE with domestic flights between BA-El Calafate-Ushuai. They are not of course on same standards as British Airways so important to take them for what they are. Food was not great but edible, and found the service was fine - even were served food on the domestic flights which we were not expecting. We flew Condor class from Madrid to Buenos Aires which made a difference - much larger seats but dont go down flat. We did not have any delays and no problems with luggage. Do recommend though getting your bags shrink wrapped as we heard that theft was a risk in Buenos Aires. Overall happy with what they provided and prices are cheaper. The other real benefit is that if you have the Aerolineas Argentinas international flights, the domestic flights are cheaper and you keep your international baggage allowance which is only 15kg if you do not go with them.

AEROLINEAS ARGENTINAS review : 9 January 2009 : by V Byrne

Customer Rating : 3/5

SYD-AKL-SYD Business Class. Check in at Sydney fabulous, 20mins from check-in to Qantas lounge through express lanes. Aircraft old and worn, Business class was like stepping back into the 80's. Food wasn't the best but edible - no choice of what I wanted, eveyone got the same meal. Service - not much there. Seats although worn were comfortable with heaps of leg room.

AEROLINEAS ARGENTINAS review : 15 December 2008 : by A Hetier

Customer Rating : 1/5

Buenos Aires - Montevideo. Fly any other airline if you have a choice (but there are not too many options except Pluna). Worn, dirty, noisy planes. An unpleasant experience even in such short flights (45 minutes).

AEROLINEAS ARGENTINAS review : 13 December 2008 : by James Volger

Customer Rating : 1/5

EZE to VVI in Business Class, their Condor Class. Check in at EZE fine, Boarding the aircraft fine, Seats dirty, worn. Food lpoor. No business class seats, just normal Y class seat with the centre blocked off. Working for AR must be a dream job, Cabin staff talking with each other for more than 2 hours. Nobody checked the cabin. Safety demo primitive, it showed me that this is not their priority. If you can, avoid this airline.

AEROLINEAS ARGENTINAS review : 1 December 2008 : by Kate Goldvasser

Customer Rating : 1/5

How a great trip to Argentina could be jeopardized by an unsatisfactory airline services and poor flight experience. 4 international flights and 4 domestic flights within two weeks in Argentina: Paris-Madrid-Buenos Aires, Buenos Aires-Trelew, Trelew-El Calafate,El Calafate-Ushuaia, Ushuaia- Buenos Aires, then Buenos Aires-Madrid-Paris. On the first international flight, two of our colleagues lost their luggage and were not able to get hold of their bags for almost five days. Meanwhile, the bags were sitting in the Buenos Aires airport and nobody actually cared to ship them to their owns until numerous phone calls were placed to the Airlines customer service. The international flight onboard service was very poor: the drinks only included water and coke, the food was cold and hardly eatable, no possibility to watch any movies on the 13 hour flight. The Boeing 747-400 was very old and had very uncomfortable seats where your knees almost reached out to your chin. The domestic flights were relatively bearable compared to the first international flight experience. However, the Airlines kept on changing some domestic flights schedule that made us lose some precious time in Patagonia. In addition, they canceled our initial flight on the way back to Paris for unknown reasons that cut us off almost an entire day in Buenos Aires. We were put on one of the charter flight operated by their partner airline, Air Comet. As a result, when we finally arrived in Paris, our language was still in Buenos Aires and was only delivered a day late. The worst experience ever!

AEROLINEAS ARGENTINAS review : 26 November 2008 : by S Price

Customer Rating : 1/5

Auckland to Buenos Aires, plane was delayed for 3 hours when I arrived at the airport - then delayed another 2 hours, then another 2 - then they cancelled the flight and decided to put it on in the morning instead, no explanation given. Arrived in Buenos Aires and transferred to the domestic airport to catch another flight, that was delayed by 1 hour also. On the flight back, flight was delayed 3 hours leaving Buenos Aires and then had to make a stop in Ushuaia in the South of Argentina because they "needed more fuel" to make it to Auckland. The planes are old, my seat wouldn't recline properly, toilets were a disaster zone and two were out of order a few hours into the flight.

AEROLINEAS ARGENTINAS review : 11 October 2008 : by K Balu

Customer Rating : 1/5

AKL-SYD. Check–in at 4.30am only to found out the flight had been delayed from Buenos Aires by 2.5 hours. This means 12 hours early they could have notified the passengers of the delay. Once aboard the aircraft, the interior looked run down and dirty. There was no in-flight entertainment. No choice of meal, actually only a snack was provided that would only be suitable for a child. No apology for the flight delay and no real service.

AEROLINEAS ARGENTINAS review : 10 October 2008 : by H Gordhan

Customer Rating : 1/5

AKL-SYD, worst flight ever taken. Plane was delayed 2.5hours, no apologies given at all. Plane interior very dated and no in-flight entertainment Very substandard meal given and only soft drinks were available. Cabin crew unresponsive even when standing next to me! Not fit to be an international airline. Never again.