"Highly recommended! "
Katy Grant (United States)
✅ Trip Verified | Easy and efficient airline. Super friendly staff! Comfortable airplanes and good in-flight food. I missed a transfer flight due to a delay and Aegean seamlessly put me up in a beautiful hotel, covered dinner and breakfast, and got me on the next flight. Highly recommended!
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Lisbon to Corfu via Athens |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"disappointed about the customer service"
Sofie Brown (United States)
Not Verified | So disappointed about the customer service. The staff was so rude to me and kept yelling “lady” in my face. Told me I had to repack my bags and check them while paying 40 euros after delaying our flight 2 hours. Just doesn’t seem fair to pay over what my ticket was with our flight being 2 hours delayed. Now I am not making my connecting flight and the woman at the front desk could not have been more rude or less helpful. Im incredibly disappointed.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Corfu to Athens |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
“I think it is an excellent airline”
Dijana Lingert (Germany)
✅ Trip Verified | Had booked the comfortable rate which has no clear advantages. It's good that they have more then one flight per day. Very good thing is that there is food in the economy class. There is Wi-Fi included which did not work. Cabin crew are OK, however too much make up. The captain spoke so loud. Generally, I think it is an excellent airline for greek/Mediterranean mentality/point of view.
Aircraft | A320neo |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Munich to Thessaloniki |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Aegean took off 5 minutes ago"
Liron Ezra (Israel)
✅ Trip Verified | I would not recommend flying with this airline. We had a flight from Athens to Tel Aviv while another company also had a flight around same time (20 minutes apart). The gates of these flights were next to each other and Aegean changed the gate of boarding an hour before the flight. Due to that, we were confused and sat in the gate of the other airline. When we were heading to the boarding desk we were told that it is the wrong airline and that our flight with Aegean took off 5 minutes ago. We went to their front desk hoping to find some help, but the only thing we heard was blaming us for missing the flight and claiming 1000€ to pay in order to have their next flight which was less than 5 hours apart. We were really disappointed.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Athens to Tel aviv |
Date Flown | March 2024 |
Seat Comfort | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"a very good value fare"
Nick Biskinis (United Kingdom)
Not Verified | Another excellent flight with Aegean for a very good value fare. Two rounds of drinks (each round consisting of two drinks), sweets, biscuits and meal (far beyond what British Airways offers). Clean A321 neo. The airline magazine Blue is more of a travel almanac with eclectic articles on destinations and intriguing suggestions (such as the disused Orient Express train in suburban Athens at Rouf station). Friendly crew and flights on time.
Aircraft | A321 Neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London to Athens |
Date Flown | January 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"refused to put us on the same flight"
S Maleut (France)
✅ Trip Verified | Flight from Frankfurt to Athens for 1st February canceled and refused to put us on the same flight, same time, but departing from a nearby city. As a result, we had to pay twice the initial price to purchase new tickets at the last minute.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Frankfurt to Athens |
Date Flown | January 2024 |
Value For Money | 12345 |
Recommended | no |
“Thanks for ruining our honeymoon experience”
A Kesh (United States)
Not Verified | The worst experience in Greece has been Aegean airlines so far. Airport crew for Aegean are rude, cannot and do not communicate when they need to tell honeymooners they’re assigning you random seats and overriding the ones you have chosen, pretty much deny you basic privileges like carryon luggage (correct size and weight) because the flight is “full” and they’re randomly selecting which passengers get to keep their luggage and which don’t. Needless to say, we will be trying to avoid this airline at all costs after this travel. Thanks for ruining our Greece and honeymoon experience Aegean airlines.
Aircraft | A3336 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Santorini to Crete via Athens |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
“no one has contacted us”
Pan Ark (United Kingdom)
✅ Trip Verified | My luggage was lost, not a single email, message, nothing, no one has contacted us after 3 days. I wanted to visit my family for a couple of days for Christmas 2023 and this is what I'm dealing with. Even if it's found what good does it do if I'm going to get it that late. I am still trying to dig out some old clothes to be able to go out and visit my beloved ones.
Aircraft | A320 neo |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manchester to Athens |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"went above and beyond the protocol"
Olga Pitsikaki (Greece)
Not Verified | Ms. Zaharaki Anna is an oasis of kindness, kindness, professionalism and empathy in a corporate environment that seems to be losing ground!! A real example of imitation for her colleagues but also for every employee. Flight Athens Heraklion She went above and beyond the protocol, with a small act of enormous value. C Η κα Ζαχαράκη Άννα είναι μία όαση ευγένειας ,καλοσύνης επαγγελματισμού και ενσυναίσθησης σε ένα εταιρικό περιβάλλον που δείχνει να χάνει τον έδαφος !! Πραγματικό παράδειγμα μίμησης για τους συναδέλφους της αλλά και για κάθε εργαζόμενο .Πτήση Αθήνα Ηράκλειο Πήγε πέρα και πάνω από το πρωτόκολλο ,με μία μικρή πράξη τεράστιας όμως αξίας.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Athens to Heraklion |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
“horrible money grabbing”
Steve Sam (Italy)
Not Verified | Horrible money grabbing policies. Recently flew with this airline from Athens to Istanbul. At the gate they were weighting the carry-on baggage. I am a seasoned traveler and have never seen such a practice even with low-cost carriers. This means they are desperate for money and hopefully will soon go broke. Also the personell at Athens airport is super rude and obviously under qualified. I will never fly Aegean again, horrible money grabbing and really bad management.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Athens to Istanbul |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |