Aegean Airlines Passenger Reviews and Aegean Airlines Customer Trip Reports

LHR-ATH-LHR. Clean, new Airbus 320 aircraft. Seats not perfect but good legroom compensates this. A selection of nice music before take off helps you fall in the good travelling mode. Both flights ahead of schedule. I'm scared of flying so a smiling and helpful flight attendants attitude definitely helped. Sweets before take off a small but nice touch. Decent, proper meal with honest wine that actually tasted good. Overall a very good airline which helped me begin my holidays few hours before reaching Greece and prolonged it for a few hours when I was leaving.

Heathrow to Larnaca return. Aircraft A321 clean and tidy. Departed and arrived on time both ways. Good food, inflight entertainment, free drinks, great service and friendly crew. Booked well in advance and got a great price. All in all a very good airline.

ATH-LHR A321. Some things never change. Food inedible, I knew this so I went onboard with a full stomach. I understand priority luggage should come first, but not 10 minutes before everyone else's! I have noticed this on a couple of Aegean flights. Plane was new and clean as always, cabin crew decent. Aegean, if you want those extra stars, you need better food, better luggage handling services, and more happy faces!

Heathrow-Athens. A huge line for baggage drop, with only 2 Aegean employees to check-in the entire flight. A problem with the baggage belt, added more waiting time and frustration. Staff were really snappy and rude. Due to that delay, there was a 20 minute delay in boarding and departure. The plane was really hot (the air- conditioning did little to help). Finally when we arrived in Athens we had to wait an extra 20 minutes for bags to start coming out on the belt. Overall an unpleasant travel experience.

Athens to Frankfurt. Nice lounge at Athens with good selection of food. Flight average, food terrible, breakfast consisted of burnt pasty offering and a bread roll. Overall a fair offering, but given the reviews was expecting more.

Thessaloniki-Samos return. Airbus A319 both ways. Flights full. Attentive crew, nice flights, drinks served for a 50 minutes flight. Recommended.

Staff at Heathrow Airport not very helpful. Manager quite ignorant to people's needs. Cabin crew quite the opposite, very polite and always smiling. A shame how one can spoil it for the other. If you have excess luggage I personally think they over charge. They charge £15.00 per kilo and believe me you cannot get away with it.

LHR-ATH return - A320 outbound, A321 return. Excellent service and a good fare. Both aircraft's clean and comfortable, with several rounds of drinks (wine, tea, coffee). Food good. Flights on time or ahead of schedule.

ATH-LHR A320. Flight arrived in London early but luggage delivery so slow in T1, it didn't make any difference. Decent service, food horrible as always. New and clean plane. Decent movie onboard.

ATH-CDG return. A320. Excellent ground and onboard service, very courteous cabin crew, flights on time, meals a bit disappointing (rather tasteless and small) although served hot. Cabin interior was smart and clean with IFE (overhead screens). Booked early and got a very competitive price ticket (160E return).

LHR-LAR-LHR. I agree with the majority of favourable comments on positive service. For a scheduled short to medium haul flight around five hours, flight attendants were smart and courteous. Inflight service good, full meal, complimentary beverages, alcohol and soft drinks with reasonable inflight entertainment. The cabin of the A320 was stylish with comfy black leather seats. My only drawback was the aircraft - I found the narrow bodied quite cramped as opposed to the wider equipment BA and Cyprus Airways use on the route.

Flights on time. Smart new A321 aircraft. Clean cabin. Attentive professional staff. Good food and wine selection. Entertainment is simple but still top of its class in short haul economy travel in my opinion. Seats are comfortable and there is enough space. Good value for money as booked in advance. The service at Athens Airport is also very good.

CDG-ATH onboard new, A321 SX-DGA. Flight on time. Patient flight attendants. Excellent catering - complete hot meal with drinks and snacks for a medium-haul flight. Leather seats are comfortable, and legroom is above average. Films were played in 3 languages and earphones provided. Very pleased with my experience and would fly again.

ATH-IST A320. Seat 3A. Plane clean and new, service onboard efficient. Flight took off on time, check-in easy, did not have to wait for luggage on arrival. The only negative was the quality of food! For those extra rating stars we need some good cuisine!

ATH-LHR_ATH. Both legs on A321, both flights about 85% full. Inflight service very good. Flight attendants with a nice smile. Very tasty meal. Big problems though, on ground handling both in Athens and Heathrow created havoc in luggage delivery. We had to wait for almost an hour in LHR (which destroyed the early arrival by 25 minutes). Obviously this is something common because on our way back, flight had a 30 minutes delay due to loading /unloading as the captain offered his apologies. Arrival in Athens and again another 45 minutes waiting for luggage. Totally unexplained in ATH considering the fact that the gate the plane parked was in front of the luggage delivery system. Very competitive price (much better than BA). I never use low cost carriers so I guess I have to live with A3 on ATH-London.

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