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Aegean Airlines Passenger Reviews and Aegean Airlines Customer Trip Reports



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AEGEAN AIRLINES customer review :  15 October 2011 by R Chalmers   (UK)

 

Trip Rating :  8/10

Score 1=8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

LHR-ATH-LHR Business Class. Flight was comfortable with reasonably good service. On return trip, breakfast was extremely good - much better than the lunch on the outward leg. No significant delays even though Greek ATC was working to rule.


AEGEAN AIRLINES customer review :  15 October 2011 by R Chalmers   (UK)

 

Trip Rating :  8/10

Score 1=8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Athens-Chios-Athens Economy. Despite this being only a 20 minute flight it's operated by an A320. Very few passengers on it on outward leg but quite busy on return with large number of pax transiting Athens en route to US and Canada having been back home for summer. Service was okay - early morning flight so we were offered coffee/ soft drink and chocolate croissant. Check in at Athens was very efficient. Chios is the smallest airport I have experienced but everything went very smoothly - even in a very cramped check in area, there was no long delay getting luggage checked in and boarding cards issued.


AEGEAN AIRLINES customer review :  14 October 2011 by P Demosthenous   (Cyprus)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Staff excellent, customer service oriented, meals are good and the planes are new. The seats are comfortable and lounge in Athens has a smoking area that is not packed.


AEGEAN AIRLINES customer review :  26 September 2011 by Lee Melbourn   (UK)

 

Trip Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

I flew 4 flights with them over the summer and everyone of them was delayed. I am aware there are air traffic control restrictions so may not be the airlines fault. However I feel they are crafty as we were just getting up to a 3 hour delay when they boarded us, only to sit on the plane for ages so they would not have to pay any compensation. On the plus side, the fleet is modern and new. On all but one of the flights, the cabin crew were helpful, smart and smiling. I found the food to be adequate although no choice. You can check in online 48 hours before the flight and also book emergency row seats for no extra charge.


AEGEAN AIRLINES customer review :  18 September 2011 by I Giannakis   (Greece)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I have often flown Aegean and I always look forward to. Nice service, only bad thing - occasionally you book with Aegean and end up having a return flight or a second leg with an inferior company. Make sure you check what connections and return flights are involved.


AEGEAN AIRLINES customer review :  16 September 2011 by A Zabetas   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-ATH-LHR. Super Flight, great crew, I was even offered a chance to see the captain. Great movie and lovely food, good choice of duty free items, lounge was comfortable.


AEGEAN AIRLINES customer review :  13 September 2011 by G White   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-ATH-JMK. Bags were transferred seamlessly at Athens, which was my main concern. LHR-ATH flight was smooth, cabin lighting could have been dimmed with one meal/trolley service for the flight, food was served quickly however and the cabin crew were extremely friendly. ATH-JMK was the quickest flight I've ever done and by the time they handed out the drinks, they were grabbing them back for landing. Overall a pleasant flying experience, helped by the open selection on booking seats (I got exit rows) and the ability to check in 48 hrs before. My one criticism, is when doing cabin announcements, they speak English so quickly, that you do not always hear/understand what is being said.


AEGEAN AIRLINES customer review :  2 September 2011 by Nigel Chism   (UK)

 

Trip Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-ATH-CFU return. Good planes, seats and food. All on time. Let down only by the crew, who though very glamorous were a bit clueless. On both long legs I attempted to get a second drink - all met with nods and smiles - to no avail. The Business lounge in Athens was good.


AEGEAN AIRLINES customer review :  1 September 2011 by M Kyriakides   (UK)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

LHR-LCA return in Economy. Cabin crew were attentive and professional. The food was tasteful and drinks distributed 3 times during the flight. Punctual, latest aircraft, clean.


AEGEAN AIRLINES customer review :  13 August 2011 by Fabrizio Massimo   (Italy)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Professional service. There was a delay of 1 hour from Crete to Athens however we received a voucher for a free domestic flight.


AEGEAN AIRLINES customer review :  13 August 2011 by Akram El Dimerdash   (Egypt)

 

Trip Rating :  1/10

Score 1 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

CAI-ATH-CAI. Flight was on time, ground handling efficient. The flight was operated by the small ARJ Aircraft, the Crew was inefficient and rude. Meals were below average.


AEGEAN AIRLINES customer review :  5 August 2011 by Konstantinos Tsolos   (Greece)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Athens - Heathrow route. Arrived at terminal 1 30mins late due to air traffic. Had another 2.5 hrs to collect baggage and check in at terminal 5 for a domestic flight on BA. A fast walk to the baggage claim took about 20mins and thereafter waited another 30mins for the baggage to arrive. By the time someone accepted us at one of the many empty counters it was already too late. We missed our connection, I strongly recommend allowing at least 4 hrs to connect from terminal 1 to 5. The airline itself is very good. Clean and new A321, friendly flight crew and free drinks onboard, meal was average.


AEGEAN AIRLINES customer review :  3 August 2011 by J Dionisiou   (Greece)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

I fly around 10 times each year to domestic and European destinations, Aegean is my preferred airline for many years now, I never had a problem except once where there was a delay of 1hr but they issued a free ticket for me and my wife so I can't complain. Aircraft's always clean, stuff friendly and kind. They are a top airline with very good service.


AEGEAN AIRLINES customer review :  7 July 2011 by Z Evans   (Australia)

 

Trip Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

ATH-SKG, ATH-AXD, ATH-JMK. Aegean was quite good: flight attendants were nice, food was OK, the pilot was good when he explained to us that we would be delayed. The only problem was there wasn't enough room for my bag on the plane so somehow it ended up in security and it took 1/2 hr to find it!


AEGEAN AIRLINES customer review :  1 July 2011 by J Kramer   (Germany)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

SKG-STR A320. Everything worked well despite air traffic control strikes in Greece. It was anyway one of the best medium-haul flights. Online-Check-In efficient, baggage-drop-off at the counter - no queues. We had to leave Thessalonika before 6pm because of the strikes. Plane arrived late so they really did a good job to turn the plane around in 20 mins. Cabin clean, proper looking. Comfortable seating. Great service with a warm meal and a wide choice of beverages. Staff unbelievably friendly and helpful. Arrived on time. Great!


AEGEAN AIRLINES customer review :  27 June 2011 by M Ogden   (Australia)

 

Trip Rating :  5/10

Score 5 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Business

Paris CDG-Athens. Arrived early at the checkin counter to be told to go away as I was 30 mins early, when we did check in there was a queue and things were really slow due to being a terminal. Then because we had excess baggage (which took 20 mins to determine), we had to pay at another counter...20 mins to do that!!!! Then back to checkin counter for another 30 mins delay. All in all, after arriving 2.8 hrs before flight departure, we got to the departure gate 20 mins before boarding. A complete and utter shambles. Flight though was excellent! Cabin crew were attentive, meal good and aircraft/cabin condition clean and modern.


AEGEAN AIRLINES customer review :  9 June 2011 by Jonathan Hui   (Hong Kong)

 

Trip Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

ATH-LHR, on A321. Toys were given out to kids before take off. Many passengers had ordered special diets but FA managed to deliver our meals as quick as possible. Always ask if you need a second bread. Hot meal with one choice (beef brisket with rice) and I am amazed how they prepare such a Hong Kong style cuisine! Seats 3x3, not very spacious, but good enough for flights less than 4 hours.


AEGEAN AIRLINES customer review :  7 June 2011 by P Constantinides   (UK)

 

Trip Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

London Heathrow - Larnaca. I found Aegean's price reasonable and A320 was very comfortable. The crew were happy to help and free meals were included which was nice. Great that Heathrow Terminal 4 is used too. Cannot fault.


Aegean Airlines Customer review :  17 October 2011 by Mike Lambert    (Germany)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Heathrow to Larnaca return in October 2011. Excellent in every respect - new clean aircraft, relaxed and attentive service.



Aegean Airlines Customer review :  17 October 2011 by M Heather    (UK)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LHR - Mykonos rtn via Athens both ways. 30 minute delay outbound from LHR meant connection was very tight in Athens. Cabin crew provided reassurance to anxious passengers (one crew member saying 'Aegean Airlines cares for its passengers, don't worry), and at Athens those of us with tight connections were met by a lady who competently and at very high speed escorted us through what is a complex connecting arrangement. No delays on the return service and we landed 15 minutes early at LHR. Service onboard was good, with a hot meal and a free bar. On the way from LHR to ATH we had a new A321 aircraft with in flight entertainment (main screen). Otherwise flights were on a mix of A319 and A320 of varying ages. Thoroughly enjoyed my flights with them, the crew work hard and seem proud of their airline.






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