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Aegean Airlines Passenger Reviews and Aegean Airlines Customer Trip Reports



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Aegean Airlines Customer review :  21 August 2012 by Stamatios Anthis    (Belgium)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

As always excellent service professional attitude for both the ground staff in Brussels as well as the people on board on the BRU-CFU flight on 17 August 2012. I am a frequent flyer with more than 30-35 flights per year. Aegean is the top of my preferences for both my professional trips as well as my vacation. This time, I flew with my dog and staff on the ground have been extremely helpful in making my trip troubles free. The service on board is much better from the competition in the Belgium-Greece route. There is a good meal as well as free drinks throughout the flight. The airbus was clean and nicely decorated with enough leg space. In a few words: Aegean was an excellent choice.



Aegean Airlines Customer review :  21 August 2012 by Bob Delamare    (UK)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

We flew LHR-Athens return. Outbound on a fairly new aircraft was acceptable; about average for economy in terms of seat, meal and entertainment. Return on a much older, smaller plane was ghastly. Seats were tight together like budget airlines and service to match; not a serious national carrier. We were delayed 2 hours on the tarmac at Athens. That was beyond their control but they did nothing to alleviate the discomfort. Children crying, cramped seats, all taken. It is at times like this one sees the true quality. If all goes well as on the way out, it's OK, if not and you are on the older planes, avoid!



Aegean Airlines Customer review :  20 August 2012 by A Freeman    (Greece)

Rating : 4/10

Score 4 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

I flew ATH to Corfu on full A320. Aegean are a world class airline as far as domestic flights are concerned, but I was very disappointed with service on this flight. Due to Business Class being full, 5 rows of economy didn't get served a refreshment at all on the flight. This is very poor cabin management. The crew were taking their time, fully aware that they'd never get the service done. Even thought it's just a drink, it left a very poor taste in my mouth from a PR perspective, especially when they tried to blame bad weather.



Aegean Airlines Customer review :  17 August 2012 by Rebecca Sachs    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

First time on Aegean for a family of 4 to go from Istanbul to Athens. Lines at airport moved fast, no hassle on luggage, flight left on time and arrived early, seats were fairly comfortable, and to our surprise, we were offered a generous snack even though the flight was barely an hour duration. Overall, superior in quality and service than any of the domestic flights we have taken in the US.



Aegean Airlines Customer review :  17 August 2012 by Kym Streeter    (France)

Rating : 8/10

Score 8 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Paris-Athens-Mytilini. Compared to the competition this is the only option for Greece. Friendly service, good hot food at lunch and evening flight with wine, seat comfortable, aircraft modern, clean and on time. Overall very good.



Aegean Airlines Customer review :  14 August 2012 by D Somarakis    (Greece)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

SKG to HER. Flight was on time! The plane, an A320 Airbus was new and clean inside/out. Cabin crew was pleasant and caring, the on board service was good even though the flight was just 1 hour. Seats were comfortable and you have the option to check in online! I have flown many times domestic and abroad and am always satisfied.



Aegean Airlines Customer review :  7 August 2012 by Antonis Asprakis    (USA)

Rating : 9/10

Score 9 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ATH-FRA. Another great experience with Aegean on a clean and relatively new aircraft with a meal served by polite and caring crew. Although a moving map was displayed throughout the cabin, a movie or some other form of entertainment would have been appreciated for this 3-hour flight (I flew Aegean to London before and a movie was shown). Regardless, this airline is a pleasure to fly.



Aegean Airlines Customer review :  26 July 2012 by C Smith    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

London Heathrow to Larnaca. Among the most attentive and pleasant crew I have come across. Clean and new airbus, food service was very good. Drink service frequent - around 5 times for a 4.5 hr flight. Overall very welcoming and pleasant.



Aegean Airlines Customer review :  25 July 2012 by J Rudge    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

LCA-LHR on a nice clean A321. Aircraft left Larnaca on time, cabin crew looked smart and were polite, I had paid only 80 for my one way flight, value for money was excellent as all drinks and food was included. Although cabin crew only came round I think 3 times on the 5 hour flight, drinks were available on request if needed and cabin crew were happy to serve from the galley. In flight meal was average, I find catering on all flights from Larnaca not that great! Seat was comfortable and I had plenty of leg room, pilot kept us updated on arrival times, and the weather back in the UK, which is always nice to know you're going to land bang on time. Despite the bad weather in London, landing was probably the smoothest I've ever had on a flight, didn't know I had touched the ground! Just wish A3 didn't fly into Terminal 1 at LHR as its not that great and is rather run down, other than that, Aegean cannot be faulted. A great little airline, and I will definitely fly with them again to Greece or Cyprus!



Aegean Airlines Customer review :  17 July 2012 by D Rat    (Australia)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

Flew Aegean to Santorini late June. Short and sweet flight. Cabin crew were professional, and aircraft very clean. There was no food and inflight entertainment because of short flight, nice gesture providing passengers with a light refreshment.



Aegean Airlines Customer review :  16 July 2012 by M Tossounian    (UK)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Business

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

ATH - LHR sector on new Airbus A320. Very clean inside and out. Flight departed on time with pre-take off drinks in Business. Comfortable, blue leather seats with the middle seat free allowing more room. Attractive and attentive crew, service with a smile and very polite. Dinner was a choice from a menu which was plentiful and delicious with a good selection of Greek wines to accompany the meal. Headsets given out and a film shown during the flight. Regular water service throughout with pretzels and snacks. Excellent business product and would definitely use Aegean again.



Aegean Airlines Customer review :  16 July 2012 by P Arnaud    (France)

Rating : 10/10

Score 10 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

CDG to ATH. Great experience. Hot dinner was served, entertainment was available (which is not the case on the competing companies on that route). Flight on time. Staff was very friendly and professional.






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