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Adria Airways Passenger Reviews and Adria Airways Customer Trip Reports
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Adria Airways Customer review : 9 October 2012 by Georgios Vrontos (Greece) |
| Rating : 9/10 |
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Cabin Flown | Economy |
Value for Money |  |
Seat Comfort |  |
Staff Service |  |
Catering |  |
Entertainment |  |
Recommended |  |
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BEG-LJU-BEG with CRJ200, great regional airline with excellent airport. Too bad the airport is not too busy. Both
flights were on time and they had Duty Free service with certain items on special prices. Their tickets are not good,
may be that is a reason that they are on economic difficulties.
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Adria Airways customer review : 5 July 2012 by R Mahr (Switzerland)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I fly at least once a month ZRH-LJU-ZRH. My experience is that the staff on the ground need a better
education regarding how to care of passengers. If it comes to a delay and pax have to go to the info desk to
change tickets and so on, then you really see of how unfriendly and unprepared staff are. The airplanes could
be cleaned better and I do also see some room for improvement for the flight staff.
Adria Airways customer review : 18 June 2012 by A Vlasov (UK)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LTN to LJU outbound with CRJ200, return with CRJ900. Both legs on time. Just a tiny sandwich and only one round of
drinks, but ok for a 2 hr flight. Slow and unfriendly staff. Very little room in CRJ200 even though it was not
full. Passengers had to pick up their luggage from hold upon arrival to LJU and carry the bags to the terminal
building.
Adria Airways customer review : 13 June 2012 by Rok Urbancic (Slovenia)
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Trip Rating : 8/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Ljubljana to Brussels with CRJ900. Boarding on time. The aircraft looked quite new and very clean. Meal
served was above my expectations. Cabin crew were very nice. The only thing that was bad was the seating
arrangement. I sat in 13th or 14th row and that row didn't have any windows! Otherwise flight was ok.
Adria Airways customer review : 16 February 2012 by A Plesnicar (Slovenia)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LJU-FRA and FRA-LJU. First flight on time, return flight slightly delayed due to heavy snow in FRA. Flight
attendants attentive and helpful. Delicious snacks on both flights. While waiting for take off on first leg,
passengers were served Slovenian sparkling wine, juices and water. Comfortable seats and generous leg-
room, with CRJ 900 to FRA and CRJ 200 to LJU. Both airplanes very clean and seemingly well maintained, all
in all quite an enjoyable experience.
Adria Airways customer review : 17 January 2012 by S Gregorn (Slovenia)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
LJU-FRA-LJU. Both flights on time. Flight attendants are friendly, however they allowed 3 different versions of
female uniforms on the same flight. A white T-shirts under an apron looks very casual for a flag-carrier. The
planes are quite worn and promotional messages on the seats for an insurance company look cheap. Food is
ok taking in consideration that it was just an 1 hour flight.
Adria Airways customer review : 21 September 2011 by J Major (Australia)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
Smart and efficient service. Small planes, but as a tall man (6ft 4) I did not feel cramped either on the CRJ-200
(AMS-LJU) or the CRJ-900 (LJU-AMS). The cabin crew were friendly and the food for such a short flight was good.
Also the price was right.
Adria Airways customer review : 14 September 2011 by P Browne (Canada)
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Trip Rating : 9/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
FRA-VIE in Business Class. A great little airline, transferred to them after our transatlantic flight. The advantage for
the CRJ sitting on a remote stand was that we got a really interesting ride around Frankfurt airport with operating
aircraft taxiing, landing, taking off all around us. Onboard, the crew were pleasant and managed to serve a hot
lunch to us during the 60 mins flight. We departed and arrived on time and the flight was smooth.
Adria Airways customer review : 14 September 2011 by P Wilson (UK)
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Trip Rating : 10/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Business |
London Gatwick to Ljubljana and Ljubljana to Vienna in Business Class. Delayed slightly at Gatwick but that
happens. Otherwise very good flights. Cabin crew friendly and welcoming, ensuring that you were okay - without
being too pushy and forward. Short flights and light meals/snacks served.
Adria Airways customer review : 19 January 2011 by Andrew Powell (UK)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
ZRH to LJU as a continuation to a flight with Swiss. Adria were not as good as Swiss but they
did make us feel welcome onboard and look after us. The return flight was much better than the
outbound flight with the cabin crew smiling and talking to passengers. The CRJ was clean and
looked in better condition than other airlines equipment I have flown in the past.
Adria Airways customer review : 7 January 2011 by J Harvey (UK)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I fly Adria a lot (at least once a month) and find them ok. The service is mixed. Often the
supervisor is not ready for boarding and there is no-one to greet. Last time when I boarded
the crew were having their photo taken on the tarmac so we all had to stand and wait until
they finished. Food is fine and the hand luggage service where it is delivered on the tarmac
on landing works well on the CRJ aircraft.
Adria Airways customer review : 11 October 2010 by Axel Bosch (Spain)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
I fly Adria quite a lot (aprox 2 flts a month). My routes are normally VIE-LJU or ZRH-LJU.
I always wondered why Adria is not high profile airline, being small can be a plus. The
CRJ200 and 1000 are OK, specially 1000 which are brand new and also A319 latest delivery. I
hate that they never board on time, neither depart on time. For 20 pax you should be in the
air in about 15 min. But they lose a lot of time, after the boarding is completed and the take
off. The service is worse every time. Now you get a small pack of seeds or dry fruit and a
bottle of water. The flights are normally only 30 mins, but nevertheless I miss the nice box
with good sandwich, water and a small dessert. The price is well overpriced for what they
offer. There were old inflight magazines in cabin. Crew is good, but sometimes too familiar
with passengers or fellow colleagues.
Adria Airways customer review : 25 November 2009 by Yevheniy Kahanovych (Ukraine)
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Trip Rating : 6/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
This was my first time with Adria. Short hop from KBP to LJU. The airline is 3 star, but my
ticket had 5 star price tag. Online sale worked fine, online check-in system issued me a pass
with wrong boarding time (nearly 2 hours early). Luckily their call center worked well and I
was told to report to the airport at normal time and use "wrong" boarding pass. It really
worked. There were about 14 passengers onboard Canadair200. The plane was new and clean. Seats
were very narrow, however seat pitch was okay. My seat didn't work well, so I did take off and
landed in reclined position. Food was much below average (small cheese sandwich), bar service
was good and generous. Flight departed late but made it in the air and landed about ontime.
Crew were cheerful and attentive. My special meal was delivered and was okay (much better then
standard sandwiches offered to other passengers). All in all a real strong 3 star experience,
but overpriced ticket. Also saw no difference between business and economy cabin. Same seats
for different price.
ADRIA AIRWAYS review : 28 May 2009 by Alexander Stare (Switzerland)
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Trip Rating : 7/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
ZRH-LJU-ZRH with CRJ-900. New plane with pleasant cabin interior and comfortable leather
seats. Flights on time, food ok. Adria Airways has new uniforms (60 style) and the flight
attendants are attentive. Web-Check-in works excellent.
ADRIA AIRWAYS review : 27 May 2009 : by A Ivanovski (Macedonia)
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Trip Rating : 5/10 |
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Recommended: |
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Value for Money: |
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Cabin Flown: | Economy |
It is reliable and with good connections between Balkans and Western Europe. However, I always
find the service on the leg between Skopje and Ljubljana to be lower quality than the leg
Ljubljana- Amsterdam, Ljubljana - Frankfurt etc. The crew is not so friendly and helpful, they
always offer tuna sandwiches (assuming that because of the Muslim travelers). I insisted on a
ham sandwich and never got it. Twice on the leg Ljubljana-Skopje (or vice versa). If Adria
pretends to be a quality part of Star Alliance, it shouldn't distinguish among the passengers
which fly Skopje - Ljubljana and those flying from Ljubljana to Western Europe.
ADRIA AIRWAYS review : 28 February 2009 : by M Jerman
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Customer Rating : 3/5 |  |
LGW-LJU in Y class. Adria Airways now offer check in on line so it was straight to security
which was great. Boarding quick and efficient. Plane downgraded from CRJ9 to CRJ2 but
emergency exit seat reservation honoured. Waited on the stand for 30 minutes with no
communication from the flight deck. Service was nice, with sandwiches, hot and cold drinks.
Cabin crew were quite robotic, seems that pursers are trained not to smile under any
circumstances. If crew would have been bit more cheerful and communication from the flight
deck bit better it would have been 4*.
ADRIA AIRWAYS review : 30 May 2008 : by Michael Scott
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Customer Rating : 4/5 |  |
London to Tirana via Ljubljana Economy Class. 30 minutes late on first leg, due to air traffic
restrictions at Gatwick, but Adria held the connecting flight for us even though there were only a
handful of people transferring from the London flight. The food was adequate on both legs, and the
crew were friendly. All in all, a perfectly acceptable journey and I would fly Adria again.
Adria Airways review by Philip Loveder
13 May 2008 Customer Trip Rating
:

Ljublijana-Amsterdam. A great little airline. Although the CRJ-200 is a little cramped, the service
was good with a proper meal, adequate refreshments and competent cabin crew. Their inflight magazine
is in English and Slovenian and has an interesting mix of articles and company information. Same
can't be said about Brnk international airport however! This airport needs a 'spruce up' to say the
least.
Adria Airways review by Nick Fortuna
11 February 2008 Customer Trip Rating
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FRA-VIE-FRA on CRJ200. Cheapest option when compared to Lufthansa and Austrian plying this short,
1.5 hour flight. Small plane meant a long bus ride to remote stand position. Larger carry-on bags
had to be deposited in a trolley parked next to the plane. Aircraft spotless, but leather seats
showing their age - quite saggy in the squab. Service consisted of a choice of crusty cheese or ham
roll, followed by drinks, tea & coffee. FAs smiling. The return was similarly uneventful, but again
a long bus ride at FRA. Luggage claim was quick.
Adria Airways review by Simon Summers
5 October 2007 Customer Trip Rating :
n/a
BRU-LJU-BRU. Outward flight on a CRJ200 very nice - comfortable, excellent service and a good
breakfast. Return flight on a 737 leased from Ukrainian airlines was also reasonable despite the
limited legroom. Earning Star Alliance points also a plus - would recommend.
Adria Airways review by Daniel Castaldi
9 August 2007 Customer Trip Rating :
n/a
I often fly with Adria (50 flights per year). Since Adria is member of Star Alliance
there are pretty good connections to the most destinations in Europe. The onboard service is good,
staff quiet nice. Home base airport in Ljubljana has been upgraded and is getting more international.
The business lounge is not on the level it should be - old furniture, bad food choice, dark. The 3 stars
that have been given to Adria are correct.
Adria Airways review by Tom Maule
15 July 2007
LGW-LJU-LGW on an older, but clean A320. Outwards in 7A with plenty of
legroom, return in 12F with adequate legroom, but need to be careful as
the plastic shell on the bottom of the seat in front had started to
crack with some sharp edges. Cheese roll served outbound and a jam
filled croissant on the return - better than nothing, but room for
improvement. Coffee and soft drinks free, but only one round early in
the flight. Very pleasant crew on both sectors. Only gripe was baggage
collection at LJU - three flights on one carousel and they seemed to
unload baggage in batches from each flight turn about which caused
chaos. The second carousel sat unused for the first 40 minutes waiting!
Adria Airways review by Jens Reinke
24 March 2007
Frankfurt-Ljubljana-Munich in business class: the first flight was on a
B737 in the colours of Ukraine International and that plane's interior
was substandard, while the second flight was on a new CRJ. Both flights
on time and without glitch. The service is friendly, but meals should be
improved. Overall, they gave the impression of being a pleasant short
haul airline.
Adria Airways review by Xuess Wee
10 October 2006
Zurich-Ljubljana return. About 2 hours+ journey. Both sector uses the
Bombardier Regional Jet CRJ200. Small plane but the 2-3 crews on both
sectors were friendly and the service efficient. Seats were comfortable
and the planes in good clean conditions. Light meals were served -
generally a roll here or a pie there plus drinks. The inflight magazine
is surprisingly rich with information on Slovenian culture and way of
life and is one of the best I have read. You board the planes on the
tarmac via buses from the gates though and not through connecting
bridges.
Adria Airways review by Jacob Ellefsen
30 September 2006
LGW-LJU return. Outbound was on A320 seated towards the front of Y-class
on a very empty flight. The crew were friendly enough and served a ham
or cheese roll and round of drinks. LJU airport was easy to use and out
within minutes. The coach ride into town goes through some nice
Slovenian countryside. Return was on a B737-500, flight was full and had
a middle seat but exit row (9E), seat pitch was great. Again, right
after take off was served with a cream pie desert and drinks. Crew were
again friendly and another smooth flight that landed about 15mins ahead
of schedule.
Adria Airways review by Philip Jowett
28 September 2006
LGW-LJU-LGW last week, overall impressed with standard of service on
A320. The food in economy was very basic, but I didn't expect any!
Drinks free. Was allocated row 11 (emergency exit) with out asking, she
said your very tall(6'4) I will give you some more leg room! Only minor
complaint was the seat base comfort, it was rock hard like sitting on a
wood bench. On the return the seat in row 25 was little better, they
seem to have cut back on the foam. Crew were excellent, a nice airline
all in all.
Adria Airways review by Aisleyne Moxanne
3 August 2006
DUB-NAP. Was expecting very poor standards of both safety and comfort
from this airline but was surprised. Flight at 5.00 am and the FA's were
refreshed and alert. Pre flight safety procedures were clear and as high
a standard as any other 3 star airline. The seats were quite hard and
leg room was limited but the flight was made pleasant by friendly FA's.
In flight catering was poor considering it was a four hour flight. We
were handed almost frozen sandwiches and a juice box. Baggage collection
was mayhem. All in all, the flight was fair and would fly Adria again -
but the airline does not compare to other 3 star airlines such as Aer
Lingus and KLM.
Adria Airways review by Alexander Lindley
21 February 2006
Frankfurt to Vienna, and was quite satisfied. I was surprised when the
flight attendant started giving out meals, as I did not expect to be fed
at all on such a short flight of only 55 minutes. It was perhaps a bit
cramped on board the Canadair Regional Jet, though I wouldn't complain
about it. Crew was overall quite friendly and efficient.
Adria Airways review by G Evans
2
October 2005
Flew to Ljubljana from Gatwick. Plane was a new Canadair Regional Jet,
small (40 seats) but good leg room and comfortable. Both cabin crew were
friendly. Food was just a cheese or ham roll, but fine for a 1 hr 40
minute flight. And Adria were one of the only airlines leaving Gatwick
that evening not to be delayed. Return flight was an A320, full,
comfortable and good service once again. Would recommend Adria again and
worth paying the extra 20quid over Easyjet for flying from Gatwick and
not having to pay for food or drink.
Adria Airways review by David Grey
16
September 2005
Round trip LGW - LJU in Economy Class, both legs on an A320. Service
pretty friendly, planes clean & well-maintained, flights on time. Food
on each leg (outbound mid-morning, return early morning) was
a simple processed cheese roll, though for a two-hour flight the food is
probably not the most important aspect of the journey. All-in-all a
pretty reasonable experience with no major complaints.
Adria Airways review by Markus Lattner
3 December 2004
I have used their VIE-FRA-VIE service several times. All
flights were on time, the atmosphere on board (CRJ) fine, service is friendly,
although their snack and drinks are not outstanding. But for a flight of 1 hour, what should it
be? Codesharing with LH enables to collect miles, though they dont count for status.
Adria Airways review by Alex Stare
18 March 2004
Flew march 12/14 on JP from ZRH-LJU-ZRH. The flights were on time, the flight attendants nice and
helpful. The sandwich has got an upgrade and is now equal to LH. A Minus point was that they were
handing out only Apple Juices - if you wanted to have wine or other drinks,
you had to ask specifically for it. This gives me kind
of a cheap impression as it seems to the passenger, that they wanted to hide it from them. The wine
they served was below industry standards and not what a wine country like Slovenia should serve its
guests on their trip to the country. I absolutely agree that on such short legs, there is no
necessity of any food/drinks, however either this is clearly defined in the service guide of the
airline or then crews should adhere to their service guidelines.
Adria Airways review by Alan McLean
1 November 2003
Round trip LGW -
LJU in Business Class. Check-in staff at LGW very efficient and
friendly. A320 clean and staff most helpful. Food and Wine need improvement.
Flights all on time and
overall a pleasant experience.
Adria Airways review by Andrew Proud
1 August 2003
In July 2003 I flew London (Gatwick)-Ljubljana-Skopje return in Business Class. Overall I was quite
impressed. All flights departed and arrived on time, and the onboard service was efficient and
reasonably friendly. Hot meals were served on all flights, although the quality of these varied from
disgusting to just OK. All drinks were complimentary. The aircraft (A320 and CRJ) were modern and
spotlessly clean. Business Class seating is identical to economy with a moveable curtain. Transiting
at Ljubljana was painless, although it is a very small airport and the Business Class lounge is
nothing special. I would happily fly with them again, although they do need to improve the quality
of their meals.
Adria Airways review by G Chew
6 December 2002
I have just returned from a long weekend in Ljubljana flying on Adria
from London Gatwick. The outbound flight was ok (food portions were a
bit stingy given the 2 hour 20 minute flight time) and we arrived early
into Ljubljana. Beware about arriving on a Saturday - the coach to the
city centre are few and far between. I ended up taking a taxi which
cost me 6,500 SIT (about UKP 20), whereas the bus was 600 SIT (1.40). On the
return flight, Adria cancelled the flight for 'technical reasons'.
Judging by the low number of people that went to the passenger service
counter, I think the reason for cancellation may have been more economic
than technical. I was rerouted via Munich, which added over an hour and
a half to the journey, and we flew into Heathrow (with BA) instead of
Gatwick, which left me with a useless train ticket, and no way of
getting home. The flight to Munich with Adria was good, and an edible
snack was served with apple juice. Despite the problems with the return
journey, Adria seems to be a reasonable airline, and is an ok (if not
the only) choice to get to this country.
Adria Airways review by
Francisco Camino
26 August 2002
I have flown Adria recently on a LH code share from Munich to Ljubjana and return. In both cases
the plane was a brand new CRJ. Both flights were really smooth and the crews really efficient and
helpful. Pilots kept us informed about everything during both flights. It was sunset and dusk and
the flight over the alps was absolutely scenic. Despite the narrow cabin of the CRJ, the pitch is
quite generous and the leather seats comfortable. Both flights lasted 45 minutes and from MUC to
LJU, I travelled tourist class. Normally in short flights there isnt time for much than a drink. We
receive an apple juice, a cheese and salad sandwich plus coffee and tea. The LJU-MUC, and due to an
overbooking was on business. We were offered an orange juice prior to departure and then a tasty
breakfast consisting in bacon and scramble eggs, fruit salad, a croissant, and coffe and tea. Superb
for such a short segment. Not being a prime choice, its an airline which is pleasant to flight.
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