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ACES Passenger Reviews and ACES Customer Trip Reports
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ACES - by
Maria Johnson
8
August 2003
For the last couple of months I have been traveling between New York and Bogota
- few days ago I had to take the flight from Miami to Bogota in Aces.
This was the first time I flew with this airline and I have great things to say about it.
The service was beyond expectations - felt like first class.
The airplane was neat and clean, the crew could not be more friendly. This airline is
definitely the best one I have ever flown.
ACES - by
Jean Philippe
21
April 2003
I perfectly agree with the fact that ACES is a very good airline. I am French, so I am used
to always complain, but when I fly ACES (which I often do between Miami and Bogota) I always enjoy
the flight, much more than I do with American and much more than with Aeropostal.
ACES - by
R Merino
31
March 2003
I had a 3 hours flight from Bogota to Lima. I just have to say that The flight was
perfect. Great food on board with a choice of 3 menus, excellent beverages service during the whole
flight and water at anytime you asked for. Flight attendants were really nice, and really willing to
do their job properly. the airplane was an A320 absolutely clean and very
comfortable seats even in
couch, not to mention the on board entertainment which was just great. There is no doubt that ACES is
making it much better than its partner AVIANCA.
ACES - by
Nilda de Johnson
19
March 2003
Mr. Garcia - I dont agree with you. I chose Aces Colombia on my flight from Caracas to Miami
via Bogota and I have to say that the flight was a disgrace. I had to choose
ACES not because it
was cheap or good, I chose it because all the Venezuelan airlines were booked as well as AA, United,
Taca, LanChile etc. The food was terrible, the flight entertainment was poor, but for me the worst
was the cabin crew, they seemed not to be in the mood, I recommend that if you are going to fly
ACES, do not forget to bring your own water because if you ask the staff for one glass of water, the
plane will land and you'll be still waiting for the water. If you are going to fly from Caracas to
Miami choose Aeropostal alas de Venezuela - at least the staff is very nice, they always have a
beautiful smile for you and they really seem to care.
ACES - by
Luis F Garcia
17
March 2003
My Wife and I fly ACES Airlines to Colombia from Miami, and I have found the service to be better
than many European or even North American airlines. Their departures are always on time. The service
onboard is excellent, and it includes wonderful food, and unlimited wines. Their crews are friendly,
and the movies are always free. Fares are competitive, and the frequency (twice daily) makes it more
convenient than American Airlnes.
For those who have to travel to Colombia (Bogota, Medellin, and Cali) I would recommend ACES
Airlines
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