GOAIRreview : 5 May 2008 : by Rohit Mishra

BOM-DEL. Flight was late, eventually departing about 1:40 hrs past the scheduled departure of 1410 hrs. No information till I reached the boarding gate (I had picked up boarding card several hours before), despite providing my mobile number for SMS alerts while booking online. No explanation offered, nor apologies, even on-board, except the standard regret at touchdown. Very mediocre. That's two of two poor experiences with Go Air.

GoAir - by Krishnan Chitoor

19 January 2007   Customer Rating : n/a

BOM-COK-CJB during the Christmas period - newish A320 and in spite of the 3/4 hour delay at BOM, landed at CJB just 15 minutes behind schedule. Fairly well patronised and quite a decent flight for the price. Well groomed in-flight attendants; courteous and efficient.

GoAir - by Kurt Mueller

10 June 2006

BOM-DEL. A-320 with a passenger load of 50%. Punctual departure and landing. Speedy delivery of luggage. Uneventful flight. However, still no hot beverages on sale - according to FA, company is still evaluating customer feedback on this issue. I would have thought that the question of serving tea and coffee on a flight departing at 7.00 a.m. would have been a no-brainer, even for an airline started by a company with its core competence in textiles.

GoAir - by Naveen Manivannan

9 March 2006

MAA-HYD. Booking tickets on the Internet was a breeze. Seats can be reserved while booking. Check-in swift and efficient, handled by staff in 'elves' like costumes. Onboard, the aircraft was clean and fresh. The seats were cramped. If the seat in front is pushed back fully, it would be difficult to read a newspaper. As Go Air is a no-frills airline, nothing was complementary - not even an inhouse flight magazine. No overhead inflight entertainment system. Some chips and beverages were on sale. FA and announcements by the captain were efficient and friendly. I felt Go Air is what an efficient Air Deccan would have been! Would fly again provided convenient schedules.

IMPORTANT NOTE

Comments and opinions contained in these pages do not represent the views of Skytrax. All features contain unsolicited input from site visitors, and we seek to exercise the minimum level of editorial control and censorship to ensure the widest debate and platform for customer opinions. We will not publish submissions that contain abusive language. We cannot guarantee to publish all opinions submitted.

ADD YOUR COMMENTS HERE

  These Review pages are designed to offer guidance and assistance to other travellers, and we ask respondents to use an "informative" style of comment and share any travel tips for the airport in question.

  Your First Name (or initial) and Family Name, and E-mail address MUST be supplied.

  When submitting comments, please DO NOT insert paragraphs.

  Please check you use Upper and Lower case only - submissions made all in CAPITALS will NOT be accepted.

  Comment submissions that require extensive text editing CANNOT be published.