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Customer Review scoring : 1time Airline
6 out of 10  6 out of 10
35 reviews



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NEWS:  2 November 2012 - 1time airlines has closed down operations



1time Airline customer review :  5 October 2012 by Lynette Healey (Australia)

Rating : 10/10

Score 6 out of 10

Cabin Flown

Economy

Value for Money

Seat Comfort

Staff Service

Catering

Entertainment

Recommended

It was a most comfortable flight. Certainly had the most leg room. Snack and drink were inexpensive and enough for the flight.



1time Airline customer review :  21 September 2012 by Derek Salter (South Africa)

 

Customer Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

CPT to Durban on 17 September. Arrived 35mins early. Old planes but comfortable seating, pleasant staff, easy boarding, good fares.


1time Airline customer review :  17 September 2012 by Graham Carter (UK)

 

Customer Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

JNB-George-JNB. MD83 and MD80 not new but very comfortable with a 2x3 seat layout and fine for a 2 hour flight. MD80 comfortable and quiet.Tickets were good value, luggage was standard free allowance.Staff very helpful and pleasant.Both flights arrived early. On board drinks good value - cheaper than JNB airport!


1time Airline customer review :  27 July 2012 by Derek Salter (South Africa)

 

Customer Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

CPT to DUR - 23 July. Excellent check in staff, on time departure, helpful crew. Pleasant snacks, comfortable seats despite being an old plane. Excellent value for money.


1time Airline customer review :  13 March 2012 by Adam Mill (Australia)

 

Customer Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Return flight Zanzibar to Johannesburg. Very efficient boarding and pre-scheduled departure. Comfortable seats with enough leg room, clean toilets and helpful friendly staff. Good choices of drinks and snacks sold onboard and fairly priced. Extra assistance given to one lady who required a wheelchair. Very good value for a budget airline.


1time Airline customer review :  28 February 2012 by N Dersley (UK)

 

Customer Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

On time departures, early arrivals and a fantastic cabin service. I was happy to pay $7 for a glass of wine and cheese platter on my flight back to Joburg from Cape Town rather than put up with the excuse for inflight meals offered by the so-called full service carriers. 1Time has struck a good balance. Remember to use online check-in and sit forward of row 20, otherwise the engine noise from the rear engine MD aircraft's can be intrusive.


1time Airline customer review :  28 December 2011 by R Mortara (UK)

 

Customer Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

CPT-JNB. I booked this airline based on its low fare compared to other operators. Its web site was easy to use and you can buy extras such as vouchers for food and drink in advance. Check-in quick and boarding efficently carried out. Another bonus is you get your seat allocated at check-in, I was even able to ask for (and got) a seat on the left fairly close to the front. The cabin of the MD83 was looking a little worn but the blue leather seats are much more comfortable than the seats used with many european carriers and the leg room was more than ample. Flight attendants did not push any sales but did pass through the cabin twice with the food/drinks trolley. Prices lower than those on UK based low cost carriers. Flight arrived 20 minutes early supported by quick delivery of baggage. All in all a very positive and enjoyable experience.


1time Airline customer review :  19 December 2011 by Stephanie Wee (Australia)

 

Customer Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Booked with 1 Time because of their 'on time' claim. Here we are stuck at the airport after they made a few delays with our flight. Our flight JNB to Cape Town has been delayed for 4 hours. Considering we are visitors on holiday, this simply translates to holiday time spent at the airport. Furthermore, this is not the only flight delayed from 1 Time today, there has been at least 3 delayed flights. Staff have not offered so much as an apology or explanation. Definitely our last time with 1 time! Will stick to BA or SAA next time. You get free refreshments and price was about the same for our flight to CPT from JNB.


1time Airline customer review :  19 May 2011 by Francois Koenig (South Africa)

 

Customer Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

JNB-CPT . Quick, friendly check in. Security a breeze. Onboard crew very pleasant. Chicken wrap good value and tasty. A pleasant flight, quick baggage retrieval in CPT.


1time Airline customer review :  28 March 2011 by M O'Brien (USA)

 

Customer Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

JNB-LVI-JNB. 1Time offers basic low cost service, but unlike many other low-cost carriers, has a free checked baggage allowance, and allocated seats. The MD-87 aircraft they fly are admittedly very old, but the 3 X 2 layout is convenient if you can snag one of the 2 seaters. Friendly flight crew and drinks are not exorbitantly priced. Both flights were only a few minutes late with no other issues.


1time Airline customer review :  23 March 2011 by David Monda (South Africa)

 

Customer Rating :  0/10

Score 0 out of 10

Recommended:

No

Value for Money:

No

Cabin Flown:

Economy

Flight delays. Passengers were left without accommodation arrangements, a further five hour delay the next day before departure. Supervisor at the airport whose response when asked for updates in departure information his response was 'I don't want to get involved'. I will never travel on with this airline again even if they are giving seats away. In total 23 hour delay.


1time Airline customer review :  24 August 2010 by Streb Lovell (USA)

 

Customer Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

CPT-JNB one way. Plane seemed to be on loan, with indoor signage in Arabic and English. Flight was comfortable and on time. No complaints and I would consider them for future travel.


1time Airline customer review :  30 July 2010 by J Scherer (Germany)

 

Customer Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

PLZ-JNB on 1Time during World Cup. Old MD80, but in good condition with black leather seats. They offer you lounge access and meal vouchers already when you're booking online. Lounge access didn't cost us more than 12-13€ each and they had a very good lounge in Pt. Elizabeth. Crew very friendly and we used our meal vouchers for a small bottle of red wine and a delicious chicken focaccia.


1time Airline customer review :  6 July 2010 by M Mukundan (Australia)

 

Customer Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Flew 1 Time from Zanzibar to Jo'burg. Despite our initial worries not going with a big carrier, 1 Time provided to be extremely efficient. In fact, they are known by locals for always being on time.


1time Airline customer review :  23 June 2010 by Brett Fruin (China)

 

Customer Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Joburg to Durban return during the world cup. On time both flights. Older aircraft MD80 - but in great condition. Modern inside with black seats. Very comfortable and great service. Would use again and again because they are cheap and on time. Easy to book online too.


1time Airline customer review :  23 April 2010 by A Gill (South Africa)

 

Customer Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Cape Town to Johannesburg 1800 departure. The flight was pleasant and no problems. The crew were efficient and professional. The meals on board have not changed in years - same sandwiches on offer, so would like to see some changes there, but the seating was comfortable for a low cost airline and would recommend them.


1TIME AIRLINE review :  15 March 2010 by R Crisell (South Africa)

 

Customer Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

JHB-PLZ. Hassle free check-in and boarding, though a bit crowded due to sold out flight. Cabin crew very friendly and efficient - pity about the cost of food and drink onboard though. Oldish MD-87 aircraft quite noisy but clean and comfortable enough over a short distance. Best price of the low cost airlines around, and perhaps even better service to.


1TIME AIRLINE review :  5 March 2010 by A Gross (Australia)

 

Customer Rating :  9/10

Score 9 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

JNB-CPT-JNB. A refreshing experience for travel on a low cost carrier. Speedy and helpful check-in, fantastic on board service and on-time departure and arrival.


1TIME AIRLINE review :  27 February 2010 by Hirofumi Suda (Japan)

 

Customer Rating :  6/10

Score 6 out of 10

Recommended:

Yes

Value for Money:

No

Cabin Flown:

Economy

JNB - Zanzibar, an out-dated MD87 clean but worn out seats. It was a 3.5hr flight, and the only entertainment was the inflight magazine. Food was purchase-on-board. They were inexpensive, had filling cold-breakfast at the price of R50 or USD7. Service was very good. However, considering it was a low-cost airline it wasn't cheap. I paid USD 390 for one-way, but it was the only airline flying between JNB and ZNZ non-stop. Having less competition means higher fare.


1TIME AIRLINE review :  12 January 2010 by Christer Berglund (Norway)

 

Customer Rating :  8/10

Score 8 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

1 time was on time. The aircraft are a little old and noisy, but no more than other MD-80s. (Many airlines still use this type of aircraft) The crew are friendly and efficient, and they have a good on-board sales menu onboard, although they didn't have some of the items listed available. might be due to the flight only being 1 hour. Very happy with 1 time.


1TIME AIRLINE review :  9 January 2010 by S Moodley (South Africa)

 

Customer Rating :  7/10

Score 7 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

JNB-LVI return. Very surprising for a low cost airline. Ground crew friendly and efficient with quick check in both ways. Onboard product is good - comfortable seat and good meal selection on menu. Crew could have been friendlier though - they seemed a little too focussed on just getting their job done. MD87 aircraft is very old, outdated and terribly noisy! I got a window seat that offered me a full view of the aircraft engine and nothing else on both flights.


1TIME AIRLINE review :  18 September 2009 by Terry Stokes (Australia)

 

Customer Rating :  10/10

Score 10 out of 10

Recommended:

Yes

Value for Money:

Yes

Cabin Flown:

Economy

Johannesburg-Durban. Flight was in a MD-80 series aircraft. As a LCC airline there wasn't a lot I expected. Seats are comfortable in a 2-3 configuration. Flight left and arrived on time. No frills but importantly no problems.


1TIME AIRLINE review : 27 April 2009 : by Annemarie Fox

Customer Rating : 5/5

5 Star Rating

East London to JNB. Online booking was simple and clear. The flight was on time, aircraft clean and comfortable, service good. Ryanair should sit up and take notice on how a low cost airline can still treat its passengers well!


1TIME AIRLINE review : 10 December 2008 : by Steve Vesty

Customer Rating : 4/5

5 Star Rating

JNB-PLZ return. MD87 / MD82 with great legroom & high degree of seat comfort for a domestic 'low- cost' service. Efficient service from internet booking in the UK, through to check-in and the flights themselves. First time I've even been tempted to buy in-flight snacks for both quality & price! Friendly staff & punctual to the minute. Would certainly recommend and will fly 1-Time again when back in SA.


1TIME AIRLINE review : 24 November 2008 : by Patrick Davidson

Customer Rating : 4/5

4 Star Rating

MD-80 aircraft are quiet and clean. Staff friendly and in-flight food and drink is fresh and inexpensive. Their prices are all-inclusive unlike SAA and Kulula and generally the cheapest. An honest, no-nonsense carrier with good service and airfares. Easy to book online.






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