ZURICH AIRPORT review : 24 December 2008 : by S Baxter

Customer Rating : 2/5

Disappointing experience of Zurich Airport. Transferring from European flights on Swiss International. Very limited selection of shops in departure lounge, and toilets surprisingly unclean for Switzerland. Strange how they separate gate areas into different sections, each with their own security channels. This also restricts the number of shops you can visit as well.

ZURICH AIRPORT review : 9 November 2008 : by Jason Tottey

Customer Rating : 5/5

Very nice airport, clean and efficient. Transferring between Terminals A and E is extremely easy. On a recent trip would have walked off one plane and straight onto the other had it not been delayed due to fog at London City.

ZURICH AIRPORT review : 21 October 2008 : by Michael Kasberg

Customer Rating : 4/5

A nice clean airport with a good mixture of restaurants and excellent shopping facilities. It is not too big, so you don't have any problems to find your way. From the (underground) railway station to the main station it tooks only ten minutes and you can use all trains. The only letdown is, that the "service center", where you can book hotels, trips and the "Zurich card", which allows you to use the public transportation system (also from the airport into the city), is situated on the departure level! After arrival you have to collect your baggage, to go from terminal 1 to terminal 2 and then to the departure level! They should look for a better place! For me as a German after Munich Zurich is the best chance to avoid Frankfurt airport, when I am on transit.

ZURICH AIRPORT review : 19 August 2008 : by M Baughman

Customer Rating : 5/5

Great piece of architecture with fantastic views to the mountains. Terminal E is remote from the main terminal and is connected via underground train. The train takes a few minutes. Terminal E does not have many amenities, so if you have a layover for more than 60 minutes and are out at E, I'd recommend training back to the main terminal to enjoy shopping and restaurants. The shopping is not exceptional, (aside from chocolate), but not bad. The restaurants and bar are pretty good. As others have mentioned here, the security screening is broken down by terminal A, B and the 2 sides of E, which lowers the waiting. Swiss' lounge has more amenities than the Star Alliance.

ZURICH AIRPORT review : 22 July 2008 : by D Scheller

Customer Rating : 5/5

Night stopover between LX flights in the airside Dayrooms - excellent facility for the price paid, located in the gate area. Good service and easy booking. The only problem is you are locked inside after 11 pm with no chance to get extra food or have a look at the airfield. Next morning nice refreshing coffee in the piano bar - good thing about Zurich is that it is less crowded than other big airports.

ZURICH AIRPORT review : 13 June 2008 : by R Riesinger

Customer Rating : 4/5

The concourses were clean and services efficient. The thing that we thought odd and irritating were smoking areas in the terminal - would have been fine, if they had been adequately enclosed and ventilated.

Zurich Airport review by G Jardin

3 June 2008  Customer Rating :

I have travelled through a lot of airports over the last year and Zurich is simply superb. It is really spacious, has good quality shops and excellent transport connections and is kept absolutely clean, including in the toilets. It also has an excellent Italian restaurant with food as good as any I've ever had in Switzerland. Travelling through Zurich airport is a pleasure: if ever an airport could represent what a country is all about, it is ZRH. It puts UK airports to shame.

Zurich Airport review by Mary Vayou

5 April 2008  Customer Rating :

Coming from long business meetings and flying via Zurich airport back home, I was made to exhibit the contents of my travel suitcase to all fellow passengers because a bottle of water was traced in one of the external pockets. When I asked for privacy, the staff were not prepared for that and when I asked for courtesy the answer was 'this is Switzerland" and I was threatened for 'the next time'. Give them 'very poor' and try to avoid them in my next travels.

Zurich Airport review by Dave Jaros

2 March 2008  Customer Rating :

Used this airport many times and always been relaxed, lots of place to sit down or get swiftly in/out the downtown. On Feb 27 6:30 I had some 1 hour to make my connection from E (wide-body plane) to A pier only. As some three long distance flights arrived to the E at the same time, hundreds of pax were packed on the subway-shuttle platform. Suddenly the train stopped operation for about 10 minutes and when finally its door opened, it was to heavy to depart so some pax were forced to wait for next "promised" one. This shuttle runs usually every 2 minutes so I wonder why nobody checked its operability before expected peak ? Security in A sub-level (the old facilities) was breeze, boarding in old fashioned style (boarding passes stamped). Also my baggage made it in time (I was informed by the staff upon request). The only thing missed there was my favourite Framboise in duty free, which runned out. Good place and choose again.

Zurich Airport review by Antony Davies

12 February 2008  Customer Rating :

Great airport to transit through, clean, efficient and the ability to connect from one Swiss flight "B" gates to "A" gates in less than one hour without too much stress. I had a 50min connection that was made with ease. I wouldn't go through security into the B20-B29 gates too soon as only a small duty free, vending machine and seating area. Nice airport nonetheless.

Zurich Airport review by John Oram

23 November 2007  Customer Rating :

ZRH has a quite extraordinary layout with check ins on three levels. I think this benefits some passengers by reducing crowding. We were very well treated at check-in and security. The Bellevue lounge was adequate; the toilets rather dimly signed. The rail services to the airport are excellent. we travelled there from Zurich HB and, later, from St. Gallen. One failing point; exactly as was the case at LGW the airport authority drives the information screens independently of the airline(s) - unless, presumably, advised of a delay - and so has passengers dashing to a gate at which the inbound aircraft has not even arrived. Having said that the trip out to E gates is rather time consuming; flights of stairs and a transit which I thought took rather longer than the posted two minutes.

Zurich Airport review by Holger Thiele

17 October 2007  Customer Rating :

My experiences with ZRH are somewhat mixed, varying with gate areas and time of the day. E-gates have their own security check which usually is quite efficient, but options to obtain drinks and/or food there are very limited. If you are hungry, eat at the central Airside Center (restricted area in the main building before security). In contrast to E-gates, security lines for A-gates can be quite long (especially during Swiss' wave of their hub-and-spoke operations, with the 1700h-bank providing quite long queues at security. As connections at ZRH are being sold with quite short connecting times and taking into account that almost all connecting pax have to go through security again, there constantly are pax who are running late for their outbound flights (especially flying out of A-gates). The waiting area for bus gates A1 thru A9 simply cannot cope with pax numbers and once a single flight gets called, pax form a line that extends through half of the building (this is for regional flights with 100 pax or less), but usually 2 or more flights get processed in parallel. For the time being, the extra security check when connecting is a nuisance; it can only be hoped that the airport operator will change the flow of connecting pax significantly when Switzerland joins the Schengen Treaty. Until then allow ample time (I recommend minimum 60 minutes) for any connection.

Zurich Airport review by D Silverstone

4 October 2007  Customer Rating :

While the midfield concourse and main terminal building are very nice and modern, the departure area for regional flights leaves more than a lot to be desired -- it's old, poorly ventilated (and stifling on the warm spring day I was there), small, and utterly lacking in services. Having to cram aboard a bus to go to the airplane stand made it just that much more pleasant. As with most European airports, boarding was done as a mad cattle stampede to the gate, rather than any semblance of orderly boarding by rows. In the main terminal building, I found it nearly impossible to get any vendor to give me change (even with purchase) so that I could use the Euro coin-operated public internet terminals. I speak flawless German, so I have to chalk it up to general lack of service-orientation, rather than xenophobic disdain. Lounging about under the massive glass facade of the main terminal was enough to ease any frayed nerves, however.

Zurich Airport review by S Sindeband

17 August 2007  Customer Rating :

I thought my connection was only 50 minutes and tried to understand the complex layout of the airport ahead of time online and in the plane, and just couldn't. Once at the airport, it was much clearer, although there were still many levels and different walkways going different places that made it confusing. A good transit airport, even though all flights exit into the non-secure area, meaning all passengers must go through security at their gate once again. Security, however, was quick and professional. The most confusing part I must say was the way passport control worked in the lower E gates. About an hour prior to your flight, you must go to the Passport Control desk and have them stamp your ticket and then go sit back down. This was a very awkward way of immigration, and took quite a while, as each flight had a dedicated passport control desk. In the E gates there are not many amenities for a terminal of its size, however for as small as the A gates were, they met my standards. I would transit here again.

Zurich Airport review by A Stubbs

13 August 2007  Customer Rating :

Very Impressed with this light and airy airport. Clear signage to each check in area and departure gates. Good selection of shops, with designer names. A word of warning however, stay in the main departure lounge as long as possible as when you make your way to the gates, As in my case, you pass through security and then there are no shops at all, just a coffee and drinks machine etc. On the whole a very modern, airy, clean airport that puts others to shame.

Zurich Airport review by Jean-Louis Vergaert

9 August 2007  Customer Rating :

Superb transit airport, where at least you don't need to walk miles. The Skytrain is very interesting, watch through the windows for some advertising, and listen to the cows.. (no, I am not joking). The security checks were very well organized, with polite and helpful staff, and dedicated fast-track for F/C-class passengers. One warning is that facilities at the E (long haul) terminal are limited however, so don't rush there - stay in the lounge of the main terminal.

Zurich Airport review by Alberto Pezzotti

20 May 2007  Customer Rating :

Transfer trough ZRH a few times in the last months. Should you arrive at the old terminal by bus you can quickly go trough security and back to A gates. Although quite old and with not a lot of shops and no business lounge after security the old terminal is still clean and user-friendly. However as I often have to use gates A01 to A09 on the new extension in order to be bussed to the planes for short haul european flights I have to admit the situation there is a bit different. The waiting lounge is quite crowded and there are not enough toilets considering the amount of people transiting there. The small bar there has a poor choice and high prices.

Zurich Airport review by Mehmet Kural

5 May 2007  Customer Rating :

Clean, spacious and very efficent airport. Even though the E terminals and the other gates can be a little confusing it is well organized with plenty of signs. Also the coomon area for all 4 terminal passerngers with shops and cafes is pretty.

Zurich Airport review by D Freysen

20 April 2007  Customer Rating :

Transfer and departure out of ZRH. Very modern airport. Had to use the Skytrain to connect from E to A-gates. Got to my departure gate surprisingly fast. My return flight to JNB was slightly delayed. Comfortable and quiet lounge. Enjoyed the longest bar in aviation, or however they promoted it. Internet connection could be better though. Snack and beverage selection ok. Will definitely use ZRH in the future.

Zurich Airport review by Stefan Maier

29 March 2007  Customer Rating :

As much as I like flying in and out of Zurich in general, as much must I critizise the set-up they have chosen for the E gates. I was flying on Swiss to Chicago. When I arrived from my connecting gate at the new Terminal where the E gates are located I was not pleased. There is no lounge to start with. Lounge access is the one thing you like to have when travelling long distance. Also the setup of the gates itself is not very well thought through. Zurich must do some serious rethinking should they want to attract transatlantic passengers.

Zurich Airport by Robert Chamerda
26 February 2007

One of the nicest airports I have been to. Very efficient, especially like the train connection to the city center. Other airport designers and operators should be forced to go to Zurich to see how an airport can be done well.

Zurich Airport by Michel La Bianca
2 November 2006

Very modern Shopping Center with attached Airport to it! ZRH is great for transit and it really takes you only approx 30 minutes from gate to the train station in the airport. From there, in another 11 minutes you are in the center of Zurich. Do not underestimate the transit time to Terminal E, where you actually have to take a train to transit you there. Depending when you fly you might loose some time at the security checks on Terminal E. They seem not to have it under control. During other times, you might be nearly the only passenger on terminal E.

Zurich Airport by Xuess Wee
10 October 2006

Bright, airy and very clean. Very Swiss. Biggest airport in Switzerland with 3 check-in terminals. Lots of shopping and lots of cafes by the floor-to-ceiling windows for you to catch come breath, watch some planes while you wait for your flight. Usually there are chances for free chocolate samples from shops selling them. Customs is clockwork efficient and fast. Flights leave on time. Amazing efficiency. No complaints at all. Connected to Zurich by city trains - 5.80CHF one way and takes only 10 minutes.

Zurich Airport by Simon Muggs
13 September 2006

Used Zurich three times in the past four weeks (to Shanghai via MUC, to Oslo via CPH, direct from Paris) - the place changed big time from two years ago. New shopping area, nice bars and restaurants (despite the Swiss prices - still cheaper than London), very nice (closed) smoke lounges. Best of all, out of the airport less than 15 minutes after touchdown every time! Try to beat that. Another 10 minutes on the train (runs every 10 - 15 minutes), and you are in the center of town. Again, that's cool if compared to Tokyo or Paris. Clean, efficient, but a bit dull perhaps - very Swiss.

Zurich Airport by Marybeth Richards
30 July 2006

Transferred through ZRH twice recently, on a LCY-BUD-LHR trip. Was surprised that the coaches weren't in place upon landing to take pax from the planes to the terminal building - but that was the only lapse in Swiss efficiency. Helpful, multilingual staff, efficient, quick Security screening and decent signage made for a pleasant pass through the airport. Prices in the shops were about what I expected - I do hope they don't reflect current high street prices in Zurich, though (4SFr for a 500ml bottle of Vittel - yikes).

Zurich Airport by Alexander Montgomery
5 July 2006

Zurich airport could be so much better if they located the security checkpoints right after the passport check. What use is the wonderful new shopping area if you can't use it because you don't know how long you have to wait at security of your gate area? There's a huge new SWISS check-in area with about 25 counters right above the train tracks which is hardly used while enormous lines form in front of the SWISS economy check-in counters in Terminal 1. So when flying SWISS economy, using the machines is the best bet. Frankly, I have the impression that the airport's management is more interested in running a shopping center than an airport. Airport fees are one of the highest in the world but the money isn't spent on having enough staff. Usually half of the check- in counters, passport control and security checkpoints are closed which increases waiting time enormously. I once arrived in Zurich after midnight on a flight that was delayed because of snowfall. The train and bus service to Zurich had already halted so the only way to get into town was by cab. I had to stand for almost three hours in the freezing cold until it was finally my turn. There wasn't an official in sight who could have e.g. redirected the queue inside the heated arrival area. Apparently the airport has no kind of plans for this scenario, I really felt like I was in a third world country waiting in the cold and nobody attending the unpleasant situation.

Zurich Airport by Peter LaChapelle
1 July 2006

I'm a flight attendant for American Airlines and have been flying to Zurich since 1988. Over the years, the airport I always thought was perfect, has only gotten better. As you would expect from the Swiss, the airport is a model of efficiency - and there's nothing you can't find there: grocery stores, clothing shops, banks, shower and rest areas, babysitting services, a train station, cafes, bars and restaurants, communications/business facilities - you name it! As for connections, this is the place to do it! If I travel as a passenger, I prefer to make my connection at Zurich Airport because of the ease in transferring from one flight to another. As a matter of fact, the vast majority of travellers arriving in ZRH aren't even going anywhere in Switzerland, but rather making connections to other countries. When the Swiss do anything, it's sheer perfection, and Kloten Airport is no exception. My rating: 10/10.

Zurich Airport by Bob Taylor
26 April 2006

I spent some happy hours in Zurich on my way to and from India in February. The shops were very attractive and the service efficient. The subway linking the two terminals was well designed and comfortable. Altogether a good way to kill time between flights.

Zurich Airport by René Garrand
20 April 2006

Transferred lately through ZRH from NCE to DME. Was positively surprised. Open, wide spaces, easy to navigate, efficient. All in all typically Swiss - many international departures that period (around 10 o'clock) and quite crowded, but not more than 10min for security in the new Dock E. Been through CDG and LHR many times, ZRH is a totally other atmosphere so this is a great alternative to other airports.

Zurich Airport by J Bertani
6 February 2006

I recently transited in Zurich airport and found the new shopping area in the airside wonderful. Seats are one of the most comfortable I've used in airports. It's bright with one floor, plenty of open (and smokers) bars and restaurants, shops, with a great view. That new area links terminal A and B which are, on the contrary, old, dark, tired with few shops and snack corners. The Terminal E is nice too though it feels like being in a giant big grey box. The "Bellevue " club lounge there (not for SWISS passengers though) is great, plenty of reading materials, food and the best coffee. Would be great if non smoking.

Zurich Airport by F Resh
3 February 2006

As someone who flew for years JFK-ZRH, I could get out of the plane, through customs, and into the train station in under 15 minutes. The luxury chocolate stores are wonderful, and the airport is one of the most tranquil in the world. Passport control is a mere formality, and the luggage carts which have been in use there over 20 years can be taken on escalators with no problems. Zurich remains ahead in design when it comes to airports. Some of the comments strike me as odd or incorrect; for example, contrary to a post below, smoking is not allowed everywhere in the airport. The train station is extremely convenient, only 10 mins to central city/railway station. I know of very few cities in the world that offer these amenities.

Zurich Airport by Mike Preston
15 January 2006

Like most things Swiss, it's functional and efficient and rarely gives the feeling of being busy, something important for people like myself who suffer from fear of large crowds. My biggest gripe with this airport is the fact that smoking is allowed everywhere, even in the dining areas, which by the way offer a rather poor selection of overpriced food and are thus highly unattractive. I often transit ZRH and find it best to either take one of the quick connections, or allow a few hours, giving myself time to go into either Zurich itself or one of the other nearby towns, have a decent meal in pleasant surrounds or a walk by the lake, and then get back to the airport, using the very efficient public transport system. I'd say this is probably as good as AMS for transits and certainly far better than any other West European hub. (I'm excluding my other favourite, VIE, as I don't consider it West European).

Zurich Airport by Chris Seal
16 November 2005

Must agree about the distances you have to walk – we flew with BA whose check-in desk is the furthest from the train station. If travelling business class you have to collect a pass for the lounge. BA no longer have their own lounge so you have a choice of two. The first (nearest to the check-in desk but furthest is from the gate) is shared with Swiss and Lufthansa and is functional but busy with little atmosphere. It is much better to use the Bellevue lounge which is by the gate – but to get to it you have a long walk followed by a transit journey and then security – allow 15 minutes (or longer if busy – to get through security). The lounge has a view over the airport and (allegedly) towards the mountains but it was night-time so I can’t vouch for that!

Zurich Airport by Sascha Menzendorf
9 September 2005

Stopover in ZRH a few days ago on my way from TXL to DXB. ZRH is a very clean and up-to-date airport. The previously mentioned circuitousness is nice. Lots of natural light, comfy seats, cafes and panorama windows. very clean toilets and friendly airport staff. The distances between the terminals can be bridged easily with the trains and the various opportunities to take a rest. This was my 5th experience in ZRH and I have to say that it is definitely one of my favourite airports in the world and one of the very few that can keep up with Asia's modern hubs such as INC and SIN. Hence I rate ZRH 8 out of 10!

Zurich Airport by John Doe
25 August 2005

Must agree with some others here - Zürich is big, obviously much bigger then needed. Lots of empty space, hardly any passengers and some seriously long distances from check-in area to some terminals. It takes 20 minutes and more and that is including the little train. Leaving the airport may take a while too as you first have to walk quite some time from the arrival terminals, then go through border control and customs, then take a short trip by train and only after that you can finally pick up your luggage and try to find a way out.

Zurich Airport by Ryan Shillito
8 August 2005

I connected through Zurich three times last year. Once from Chicago/O'hars to Madrid/Barajas, Once from Madrid/Barajas to Geneva, and once from Madrid/Barajas to Chicago. I have to disagree with the comment that the airport is not busy and sits empty. An airport is designed to handle traffic smoothly during it's peak travel times. If you have ever passed through the airport during these times you would have seen a very busy airport. I waited longer for my take-off here than at O'hare the last time I went though. The displays at this airport are very cool and the most user friendly flight information I have yet to see in an airport. Swiss is by far and away the best airline I have ever flown. Amazing service, great taste, modern planes, and a modern hub. (the jet ways in the new terminal are glass). Bathrooms were hard to find and you actually have to go upstairs to find them. Could use more shops - food areas almost non-existent. Swiss is a very time-oriented airline.

Zurich Airport by Laurent Sfumat

22 July 2005

Zurich Airport or "Unique" as it likes to call itself is certainly unique in being probably the most underutilized airport in the world. Huge terminals almost empty, especially the new "E" terminal. After returning from a wonderful trip to South Africa, I wish I hadn't had to wait for three hours at ZRH to take a connecting flight to Geneva. I would have preferred to take the train. I found ZRH very dull (not even a good bookstore like at Johannesburg airport, only luxury stores - watches, caviar and so on - as in any Swiss airport, not the stuff for the average budget). The thing that I really disliked the most was that "French-speakers welcome area" next to my gate. If at least it had offered something specific for French speakers, but there was only a bunch of empty seats, no newspapers, nothing. I don't know who is to blame. Probably Swiss more than "Unique" airport. I found their attempt at being "nice" to francophone Swiss citizens a really pathetic, patronizing type of marketing. After "almost abandoning" Geneva airport years ago, Swiss (the ex- Swissair) is desperately trying to grab the attention of French-speaking customers by offering them seats in a "segregated area". Flying back from a country that has made enormous efforts to move away from a very dark past (South Africa) and project itself into a multiracial future, I found that lousy type of Swiss amateuristic marketing simply stupid. Imagine having an area at Johannesburg airport, or at any airport in the world, that says "Blacks welcome" or "Whites welcome". It just irritated me!

Zurich Airport by Mike  Haston

15 June 2005

After construction work finally finished, Zurich airport has improved its facilities a lot: clean, airy, chic and spotless. Airside center, E-pier, new check-in 3. It's nowadays a pleasure to connect through Zurich, it's easy and quick. New skytrain connects piers A&E fast and efficient. Pity not many shops in pier E.

Zurich Airport by Kurt Müller

21 March 2005

Used Zurich Airport arriving and leaving on EK, i.e. early afternoon in each case. Hardly any traffic during these hours, giving impression of the whole complex being seriously oversized and underutilized. Despite ours being the only flight arriving at Terminal E, immigration managed to build up queues by allowing any comers to use any desks, completely ignoring the separate lines for CH/EU passports and other passports. Departing, I used the Bellevue lounge on the 3rd floor of Terminal E (I have often wondered where Terminals C and D are?), which offers a wonderful panoramic view, although the austere architecture of the building suggests you might have ended up in a defence installation. Getting there is another matter, as many of the elevators in the eastern part of this new terminal do not serve the 3rd floor, and you have to walk all the way to the western end of the building. Strong points of this airport are still underground station and - at least when I used it - the total absence of any other passengers.

Zurich Airport by Henry Relling

7 March 2005

A friend and I recently travelled to Switzerland for an 8 day holiday. Coming from Africa I must say that service at Zurich Airport is quite good. Very friendly staff with a good selection of shops. Prices are fairly what you can expect in Switzerland, but once leaving the airport and you know the right places to shop and to eat at, you can save quite a bit. I must admit that the Swiss might sometimes seem to charge you a heavy duty for either a product or service, but it's worth the while. Quality is what the Swiss are all about. I was surprised to find a supermarket at the airport as in South Africa, you don't. I must say there could have been more toilet facilities, because once I had to walk a very far way to find one. Cleanliness overall of the airport compares very well with any other airport, and the new Airside Centre is very spacious and modern.

Zurich Airport by R Zimmermann

28 February 2005

Some genius or geniuses has or have managed to turn what used to be an efficient, calm, spotless, upscale airport (in the best Swiss tradition) into a confusing, soulless, cheesy (not in the best Swiss sense of the term...), inefficient transit airport. Endless walks, junk food, outrageous prices, unfriendly ground staff. They even managed to do away with the wonderful rail baggage consignment service just outside the Arrivals section. My French-speaking associates complain of the lack of French-language services, this in a country where French is an official language. The best feature remains the train links; all the quicker to get the hell out of the airport. Sadly, this Uslandschwiizer now stays clear of Zurich as much as he can. You can't beat Schiphol for efficient, pleasant, crystal-clear transiting.

Zurich Airport by G Straton

28 February 2005

I arrived from ORD in ZUR Terminal A. I needed to use the facilities rather urgently. Though there are plenty of WCs located on the upper departure area of Terminal A, (which are inaccessible to arrivals), in the lower arrivals section you do not find any WCs until the passport control area some 300 meters away. To boot these WCs had long lines and lacked cleanliness. Would someone please explain the portable passport control counters at gates which are always positioned away from the actual boarding queue.

Zurich Airport by Carsten Hohnsbehn

17 February 2005

Increased airport size, more terminals, longer ways, but less and less (Swiss) flights. Train to midland terminal suffers from frequent breakdowns, requires 30 min more check-in time, we even saw two elderly passengers trapped and returned to origin. Staff friendly , catering prices Swiss standard (crazy high), good SBB train connection to city.

Zurich Airport by D Kondzic

10 December 2004

Regarding post of Mr. Hardy-Randall: I don't know which airport you're at but ZRH Airport could definitely not be qualified as "no proper food" airport! ZRH-Airport has some other problems (to be hub or not to be hub) but eat you can at this airport good and enough. On the other side I don't consider the food at the ZRH Railway station that good.

Zurich Airport by Wolfgang Jaeger

17 November 2004

Regarding the comments by M Hard-Randall.  Zürich airport offers more than 50 food outlets, self and full service style, including an Irish pub. I use ZRH airport 3-5 times a month and since the new airside center is open (passengers only) the time needed and distances between terminals is greatly reduced.

Zurich Airport by Kurt Müller

5 November 2004

Who is it we are supposed to be thanking for the stupid barrier set up in Check-in Area 2 which effectively prevent any airport luggage trolley (or even a wide suitcase on wheels, for that matter) to be pushed right up to the check-in desks? This is "user friendly" only in the former USSR sense of the word.

Zurich Airport by M Hardy-Randall

4 October 2004

What have they done to Zurich airport? I make four return trips through the airport per year. Before the rebuild it was possible to get to or from the gate with relative ease. It was also possible to have a proper meal before departure. Now there are delays and very long walks getting to the train between terminals. I was told by information that all the restaurants are Burger King, I do not consider Burger King to be a food outlet. For a proper meal go back to the railway station in Zurich.

Zurich Airport by Andrew Palmer

15 July 2004

Zurich is currently a disaster area. The temporary structures due to building work are highly confusing and Check-In Area 2 is 50 years out of date. We had to wait for 45 mins for our plane to leave while we waited for 10 lost souls to find the appropriate gate. Until building work is completed, and if you have a choice, avoid Zurich airport!




 

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